My wife and I are putting in a new kitchen and we have been working with Colonial Marble on the…read moredesign. They are a family owned business which shows in the quality of their work. We were supported by a great staff from sales through install. Everything looks fantastic and the kitchen was installed on time. I will continue to refer them for any home projects.

Just don't. There are too many other companies to chooses. Poor communication. Had to beg for…read morerepairs and corrections and now they say they are done and that is all they will do. They left us with a countertop we can never be happy with and a summer full of callbacks and poor solutions .

I went with Floor Concepts because they came highly recommended, but unfortunately I did not have a…read moregood experience with them. The flooring itself came in quickly and the install was scheduled. We took a vacation day from work for the installation, only to receive a text from Karly the day before saying they needed to reschedule with no explanation or apology for the late notice. Once the carpet was removed, we were told a subfloor needed to be installed. The subfloor was installed. We rescheduled the install. We specifically scheduled the install for 1:00 PM because we had earlier commitments.  The installers arrived early and immediately complained that they had been "sitting around all morning doing nothing" and asked why we didn't call for them to come sooner. There was a full unopened box and another half open box of flooring left over. While cabinets were going to be installed in part of the area, that information apparently was not relayed to Karly. However, even accounting for the cabinet area, there was clearly still too much flooring left over for such a small space. When I called Floor Concepts to see if we could return the unopen box Karly was extremely rude and insisted she personally measured everything correctly. (even though she missed the kitchen floor being higher than the room we were renovating) Talked to Sean and got nowhere with him. I later went into the store to show them a picture that the installers reused the old transition instead of installing a matching new transition. It looks terrible. Once again, Karly was extremely rude and blamed us, saying we must have installed the wrong thickness of the subfloor. That was not true. The subfloor height matched the powder room floor, which was also being replaced. Karly had personally measured the space and it was obvious even before the carpet was removed -- that the kitchen floor sat higher than the flooring being installed. I called and spoke with Sean and once again got no where with him. He told me there was nothing he could do other than offer to sell me a custom transition piece for another $200-$300. Seriously, for a 2.5' piece of wood? Shouldn't that be included in the price? At that point, I was completely done dealing with Karly's attitude and Sean's unwillingness to help with anything. While the flooring itself looks nice, except for the transition that doesn't match the customer service, communication, scheduling issues, and unwillingness to take responsibility made this a very disappointing experience overall.  I did not feel like a valued customer.  There are plenty of other places to choose from for our next flooring project.

Billy is a great facilitator for the business and the installation for both hardwoods and carpet…read morewas friendly, seamless and professional. Great, local Delaware business.

The cabinet that was ordered for over the stove was too short making it difficult to reach the…read moremicrowave . The cabinet over the refrigerator is way too short leaving a large space. The workers cut materials in the house denting my brand new microwave.

Avoid this business at all cost. Ordered new kitchen cabinets. Told sales woman that everything…read moreMUST be soft close. Received the cabinets. Spice rack is NOT soft close. Interior shelves are NOT soft close. I spoke with the sales woman and after looking into it she discovered that those items do not come with that feature with that line of Merillat cabinets. Evidently, she doesn't understand what the word EVERYTHING means. I would have been more that willing to purchase a different line, even if it meant more money, but now we're stuck with subpar equipment. She offered to give me partial credit if I purchased a new countertop through them, but I refuse to do any more business with them. Why give them another chance to screw things up. I will not name the sales woman. She's a representative of Reico so it's a direct reflection upon their company by hiring her in the first place. UPDATE - I received a personal phone call from Jim Grace, VP of marketing for Reico Kitchen and Bath. I have to admit that I was stunned that someone in his position would take the time to contact me to let me know that everything was going to be corrected. More companies should take a lesson from him. When the problems are fixed, I will happily change the rating to 5 stars as it would be deserved. Thanks again Jim.

At first I was skeptical. Looking for an alternative from traditional stones I looked into the…read more forever one Stone. Once I receive that it looked amazing! And once I had it set on to the setting and looked even better. The company was amazing to work with and I am not the easiest customer to impress. I would definitely use them again by far the best experience. They were understanding to my needs and my concerns. My Stone came back from the lab as promised and the representative always followed up with me to keep me in the loop. Precious gem grading laboratories is an amazing company. Thank you very much for helping me. And easing my concerns

I don't have a ton of experience with them , but felt they did a very good job of appraisal of my…read moreMorganite. I wasn't disappointed and am trying to set something up to do some more of my stones and jewelry. There aren't many really good labs out there so I'd recommend them anytime.

Great service wide selection. Delivered on time price are good easy access to store lots of…read morefurniture

Knew what I wanted, so easy sale and no unnecessary up-sale pressure. The the salespeople at the…read moreEllicott City store were very knowledgeable and friendly. TV in stock. Easy to schedule free delivery and to take away old 200 lb TV ($100 fee to dispose of old TV, worth it in our opinion). Delivery people were quick and competent. Delivered TV when they said they would. Unboxed, installed stand, and set it in place. Turned on to check that it worked. Took away box and packing. Completed installation to theater surround system and other components myself. Only hiccup in the installation was due to the width of the stand. We had planned on swapping our two original TVs and placing the new TV on our 41¾" table. The big screen store stand online measurements make no sense and Samsung lists it as 40" wide. It is actually 42¼" wide. We decided we were fine with putting the new TV where the TV we were disposing of was. Delivery people took this change in plans in stride.