My wife and I went here with our 2007 Kia Sportage. It was probably THE nicest time we've ever had…read moregetting the oil changed. First, we were shocked that you could drive your car into the service bay and stay in it during the service! I never liked having to sit in those waiting rooms, because I'm one of those people that always likes to be able to 'keep an eye on my stuff'. Being right there in the vehicle made everything faster too, they didn't have to walk over to a waiting area to ask me if I wanted to replace my air filter and wipers (I did). The manager was very friendly and all of the staff we interacted with or observed interacting with others there were all very friendly and professional. We were very impressed with the level of service.

Slowest oil change ever. Got here at 4:15, it's 6:00 pm and STILL waiting. People are moving at a…read moresnails pace. I've gone to other locations waiting for a shorter amount of time. My opinion NEVER go to this location. Edit: after 2.5 hours, we got our service and then the guy let oil spill all over the engine bay after filling it. Worst location possible. Do not bother going here EVER.

Stopped in for an oil change. The manager came out and went through all the checks for lights and…read morebrakes before entering. I pulled in when it was my turn, and the service tech could not have been nicer. He explained everything and I chose the most expensive synthetic oil and I had a $10.00 coupon. When they finished I asked if my tires were checked for air and he asked another guy working and he said yes they did. I explained my pressure light was still on and he said it may take a few minutes. I left and went to get gas and decided to check my tires, and no they did not add air! The back tire was very low and would not have happened in less than a five minute drive down the road to Shell. I really wanted to give them four stars for service and friendly staff but I specifically asked if they would check the tires when I pulled in because of my warning light. With multiple employees working on the car it should not have been missed- and it's on their checklist of things to do when you get an oil change!

AVOID THIS PLACE AT ALL COSTS…read more Both my wife and I have both had significant damage done to our vehicles from these clueless individuals. My wife went in for a normal oil change, and they ended up flooding her engine. Not only did they ruin her car, but they refused to take responsibility to fix it and make it right. Car was totaled. I recently took my car in for an oil change and immediately noticed an oil leak the next day. I brought it back to valvoline TWICE for them to attempt to fix it (not knowing what the problem was. I was told it was fixed. The next time I started my car my check engine oil light was on. I took it to a 3rd party mechanic and they told me that whoever worked on the car last broke the entire oil pan and it needed replacing. I filed a claim and they refused to take responsibility for this as well. Had to pay for both fixes out of pocket. SAFE TO SAY I WILL NEVER BE GIVING THIS PLACE ANOTHER CENT BECAUSE THEYRE CRIMINALS.

They say lighting does not strike twice but it this case it did. Dealer wanted to charge me almost…read more$1,000 to fix a flex pipe on my wife's car. Called this place and they did it all in less than an hour for under $200. Second go around, took my car in because it too had a flex pipe issue. This time, they fixed it in under 20 minutes. Wow, freaky fast like Jimmy John's.

Brought my car for a coolant leak, they rigged it with a worm gear clamp instead of replacing the…read morehose causing rubber from the hose to get inside my engine & radiator. Been waiting over a week for this location to pay the invoice another Meineke sent out for fixing it since it's under warranty. Beware you might have a mechanic that won't thoroughly fix the source of your issue and it's gona be a limbo trying to get reimbursement.

I had a great experience at Jiffy Lube today! The staff went above and beyond -- they cleaned my…read morecar windows and kindly pointed out that my coolant needed to be topped off. Everyone was very friendly and professional, which made the whole visit feel easy and comfortable. Fast service, great attitude -- highly recommend! Will definitely come back again.

They didn't give me my full coupon of $15 off only got $10 off. Didn't realize it until i got home.read more

DJ saved my life! My job! My business!! He's really an angel life saver!…read more I was traveling for a work trip in Newcastle, DE, where my GMC Yukon XL decided it would never close the trunk gate! It's stuck opened and I can't go back to northern VA with it opened. I called so many shops at 9 a.m. , and none of them would accept to take me ! They were all busy , nobody had the parts, and nobody accepted my exceptional solution to remove the part and close it manually till I go back to VA and order the part! ... wait! Except for DJ !! Super honest, nice guy who understood my horrible situation , showed sympathy, and accepted to help me! Also, he charged me a very, very reasonable fee while he could've taken advantage of me, especially since I told him how everyone else denied me service ! DJ is a hero ! Honest hero! Not just a mechanic! Congrats to New Castle,DE, for having him!

Our car belt broke while on the way down to Florida and decided to stop here. They were extremely…read morehelpful, kind, and honest. They were busy but prioritized getting our car done same day since we were just passing through. Would go here for all our car needs if we lived here!

Alert crooks i paid 3400 to have pair of cats to be fixed i was told one day by mid day it moved to…read moretwo days by the end of that day they wanted to keep my car till weds following week when i was told one day fix i told old guy tom up front they could not keep my car that long i have a job as well he got aggitated and told me he cant promise my car to either be fixed or put back together when i picked my car up it was 445 they close at 5 by the time i went a mile i noticed a banging in front end THAT WAS NOT THERE EVER BEFORE when i went back to have them fix it i was told by tom that my car had 170000 miles n they must of broke when they dropped engine to get to cats and claimed no fault gave me my keys n sent me on my way now my check engine light is back on throwing codes for same work i paid 3400 i asked to speak to the owner he has yet to reach out soo im guessing hes a crook as well im in touch with bbb and a lawyer to get my car right i dint feel safe leaving my car there no more since its old like tom said n most important they did not have courtesy to even tell me my struts got broke they took my money n did nothing but break my car worse its not jyst the crappy work they do its that they only care bout ur money YOUVE BEEN WARNED

This place is great. They are always upfront and honest and staff is always nice and welcoming. I…read morewould recommend 1000%

I went in to get my oil topped off and had the best service from Peter! While topping my oil and…read morechecking my cars dash to see if the message went away he noticed that my tire pressure alarm was on. Peter then made sure each of my tires were filled to the correct psi! Thank you Peter!

every time I get my oil changed from there my car always has a problem, they purposely mess some…read moreparts in your car so you can pay more to get it fixed, 1st time my brakes were squeaking after 2nd my cold was just hot air literally right after and now the 3rd time my engine shakes like crazy, so I do not recommend this place

KDM Automotive was fantastic. I brought my 2018 Audi A6 in for an oil change and the entire…read moreexperience exceeded expectations. The team was friendly, knowledgeable, and clearly experienced with German vehicles. They did not have my specific oil filter in stock, but instead of rescheduling, they had someone go pick it up so the service could be completed the same day. That level of initiative and follow-through stood out. The environment was welcoming and professional. You can tell the team works together with mutual respect and positive energy. There was no pressure, no unnecessary upselling, just clear communication and solid service. After trying other shops in the area, I have officially found my new maintenance home. Highly recommend.

Outstanding service. Got me in fast and quickly found what the issues were with my car. Very…read morefriendly and would definitely bring my car back to them.

Best mechanic I've ever gone to. They don't rip you off and are quick. Wont go anywhere else.read more

Okay, but rapport/trust not established…read more I was able to get an appointment immediately. The man that usually answers the phone (won't say his name) explained to me what was wrong with my car and quoted a price. I couldn't help but feel that I was given the "Highball Technique". I was offered a higher price then cut down to lower price which is what I believe how much Midas would have actually charged in the first place. It would have been better to be up front about it.....My research quoted me at a price $150-200 less than what I paid but lucky for them I really needed it fixed. I was also told that he would check if everything was okay when I mentioned my tires. To my disappointment, I did not get feedback regarding this issue. Nonetheless, the shop was very quick and my car was done by the end of the same day. Its been a couple of days so far without further issue. The man that I spoke to was also very accommodating to the fact that I commute from West Chester and needed time to pick up my car. Not likely to return again... _____________ Update****** For the caring comment below? They never reached out to me after I gave them my contact information....Just saying....