Thieves, completely lied about a repair to my vehicle and we're going to charge a ridiculous price…read moreand take my money. If I didn't know what they were talking about I wouldn't ever have know. I worked in the business for 35 years and that was the worse I have ever seen. The shop foreman would not talk with me because the guy at the counter said he is not a people person, he runs the shop, he new it all was a lie, stay away. You may think they are great but they are cheating on jobs and people for the sake of money!

I highly recommend Meineke in Dover for any car repair needs. Every time I've been there they've…read morebeen very transparent on what needs to be done in fact my latest repair was half of what was estimated.

Central Park Express is a small business that does things the right way. I've had multiple oil…read morechanges and a few flushes done here. The staff is incredibly friendly, the service is quick and the facility is a comfortable and clean place to wait. But I'm writing this review to call out a specific instance where we had a miscommunication over a service done to my vehicle. Central Park Express went above and beyond to make things right. Not only did they remedy the issue, I got a personal call from the owner, Bill, within hours to make sure my concerns were addressed. Justin, the manager, was proactive to get a resolution in place quickly. They turned a frustrating situation into a positive outcome that earned them loyal customer.

I booked for Sunday for 12:00 sharp. We came early at 11:40. The place was locked up no one inside…read more We literally waited for 10 after. Very unprofessional. We got confirmation to come in. It was it's open 10-4 on Sunday. wtf. Wasted our time to show up. Yet no one is here. Why allow to post time and stuff and not be here. If it is closed then take that down on the hours. If closed for Mother's Day then put that on the door or the website at least. Again this is very unprofessional. I would not do business with this garage again .

Reasonable prices and super simple. I've easily had my car towed here overnight after the…read moreserpentine belt shredded inside my 2011 Dodge Durango. I've also had oil changes here, brake and rotor replacements, and tire services/rotations! They were also able to replace my grey driver's side mirror cover to match the passengers side black mirror cover exceptionally well, as we tried with the tools given but couldn't get it to even budge! Will certainly be returning here for future vehicle maintenance, whether it be emergency or general upkeep!

We were traveling to Portsmouth, NH from Newton , MA before we realized a headlamp was out on our…read more2010 Honda Odyssey van. The staff at this Southebury VIP, assisted me to find the lamp(s)I needed, patiently educated me, to the fact that the headlight contains four bulbs ( two hi beam & two low beam) & installed them, free of charge) all while being very pleasant. I was very pleased & surprised with this great level of service, & felt I had travelled back in time to when a customer used to receive great service from retail locations! Of course, I tipped accordingly,

We scheduled an oil Change appointment online on Saturday…read morefor 9:00 am on Sunday. The appt was confirmed and all seemed well. We drove two cars to drop it off our truck and get errands and house work done. When we arrived at 9:00 am the door was locked. A few minutes later a few more cars arrived and a worker showed up. He claimed he had keys but not to the alarm so could not get in. Said the manager was on vacation and the district manager was supposed to coordinate someone to open. We decided to leave the car and get a coffee down the street. When we returned around 9:30 the same guy said he has yet to hear from anyone. So we left and sent a message to the company for a follow up. No response. Poor customer service. And they better pay that worker for a full day. He showed up.

When lm visiting the area l always take my car here. They do an excellent job. Mgr and staff are…read morethe best.

Appointment scheduled with Monro call center for a state inspection. I drove 40 minutes to their…read morestore only to find out my appointment was not on their schedule and the person that provides that service had just left the store. I was completely stood up. The only thing I was offered was an apology. I was also encouraged to try and go without an inspection since after Jan 31, 2026 they won't be required. I wonder if they would pay the ticket should get one. I wouldn't bother with this place.

Why are you booking appointments if you aren't even open? Can't show up for an 8am appointment?…read moreSays a lot about the staff that works there.

Look elsewhere. I…read morehad these guys put tires on my car in 2024. The person at the desk was helpful and generally pleasant to talk to. They did what appeared to be a good enough job (although the attendant couldn't drive my manual and they finally got a different attendant after they stalled it half a dozen times while I watched in horror). Fast forward 2 years. I happened to be sitting on the ground and could see under my car and noticed one of the tires tread patterns didn't match the others. Upon further inspection, they had installed one of my tires backwards. I had done 10k on the tire at that point. I took the car back and was waited upon by a very unkempt dismissive and rude individual. He not once apologized. He made it sound like it was my fault and how could I not notice for 2 years and that they were doing me a favor fixing it. The tech that did the swap was equally sketchy and rude to my face. They scratched my rim in the process. I've used this business half a dozen times dating back to late 90's. The place is sketchy, deteriorating and I recommend everyone go elsewhere. It's clear they don't care about the customer or the business.

Avoid this place at all cost. Terrible experience. The service was poor, and the facility was…read morefilthy and poorly maintained. We should have walked out at the outset, but it was a Saturday and my daughter needed two tires. From the get-go, 'Austin', the store manager, could not have been more rude , dismissive and unprofessional. The biggest issue was that 'Austin'staff never informed us that their 'tire balancer' was broken and 'Austin' had to go to another store. Instead, we were left waiting for nearly two hours with no clear explanation or updates. The lack of communication was extremely frustrating and showed little respect for customers' time. Overall, this was a frustrating experience, and I would not recommend this location.

Since I was a previous customer, with a different vehicle, ($1200 spent)…read more I had no second thoughts about returning to Sullivan Tire in Dover for a quick screw removal and patch/plug for my less than 10k miles old tire. NOT SO FAST OLD MAN! The good folks at Sullivan told me the tire couldn't be repaired because the screw was too close to the sidewall. What they didn't know is that I knew exactly where the screw was. It was well within the tread. But they REALLY wanted to help with my problem, and offered to sell me one tire, for nearly $400. Installed I assume, or maybe not. So, I took my leak elsewhere. Got it repaired for $40 and made a friend. The man has been in the tire business for decades, and just shook his head when I told him the story. Here's the thing: I never begrudge a man a day's pay, but do not try to take advantage of me. I'm too old and I worked too f***ing hard for my pension to get porked because the rubber merchants had a slow day. Sullivan Tire will reply, bleating their side of the story. And that's fine. I know the truth. Now you do too.

I had a diagnostic done and Sullivan said I had an electrical issue, which was incorrect. They…read morecharged me $191 for the diagnostic and said they couldn't fix my car. I went to another repair shop and it was actually a brake leak. Given their mistake, Sullivan was able to refund my $191 due to their incorrect diagnostic.

Very nice ppl. Was recommended to go here by a co-worker. I own a older Subaru and I wanted to have…read moreit looked over to see if it's worth keeping another year. They seemed to have my best interest in mind and said that i would be coming up next year on some services but it was starting to get so rusty underneath that there were some small holes on the rocker panels.So, they thought it was time. Plus the rust holes would need repairs for a state inspection. He also said that if I found a car that I was interested in, they would look it over and see if it is in good shape. We now take all of our vehicles there.

The people that work at range automotive are honest and tell you like it is I've taking my cars…read morethere a few times and would continue to and would recommend to anyone that wants a honest and done right job