Outstanding service! I can't rave enough about Joe's work. I wanted a full color change for my…read moreLincoln Navigator stock rims. He did an excellent job. First of all, he came to me (mobile). He was professional, friendly and courteous. I had a chance to watch him work the wheels and this guy is a professional. Second - he was very reasonably priced. I had him guve me a quote for o e of my Ford Fusions and had him do both cars. I recommend this guy for any rim rash and paint. You will not be dissapointed! Thanks Joe - you are my Wheel Hero!

I got it fixed a couple weeks ago but I scratched my car on a curb and I was looking for a place…read morethat I could fix it ASAP. Thankfully, I found this place and it came out really good with a great price! He responded with quickness and was flexible around my schedule. HIGHLY RECOMMEND

Best tire shop around! Very knowledgeable shop they made sure to explain everything so I could make…read morean informed decision about the best tire that fit my needs! Very trustworthy and service was very prompt service! I was helped by Dane what a sweet young gentleman! Thanks again!

I've been a customer of this business since the mid-1980s. I've had multiple cars serviced here…read more I've always had positive experiences. The staff are professionall and friendly. The customer service is excellent. The prices are fair and competitive. They have a pleasant waiting area. There is a nice lunch spot next door as an alternative while you wait. I highly recommend this locally owned business.

Called in right before closing, concerned with a flat tire. They said to come on in, took the tire…read moreoff inspected and found two nails had punctured and been scraping along the tire wall. Thankfully they had the tire size I needed and got my tires fixed, rotated, and replaced. Prices are reasonable and service is quick and efficient. Workers were polite and professional. The only place I will be going for tires, rotations and alignments moving forward.

Great and quick service I would recommend them when I need tires I will definitely go thereread more

Rim on new car got scratched up on a curb in a drive through coffee place. Bummer. I didn't get it…read morefixed but I wanted to praise some high-quality customer service. Phone service is great. They give you the option of texting photos of the damage. I did and got a long-written response from Charlie, but he wanted to follow up with a phone call. Based on my damage Charlie could not fix it, and he explained in detail why he couldn't. He then told me about two shops that could help but explained the fixing process of one of the shops which was local and what to expect. The shop that could do the complete job is in Sacramento. I will contact them. I learned stuff that I hadn't even thought about! I really appreciated the time Charlie took to explain my dilemma. You don't find many shop owners that go out of there way like Charlie, especially knowing that he could not fix it. He could have just told me, "I can't fix that, sorry" and left it at that. Great to see pride of ownership like that.

Charlie's Rim Repair is the only place I trust to get your rims back to manufacturer…read morespecifications! I just got my Mercedes-AMG rim back after having three bends on the inside lip, which was obviously causing a terrible shake in the front end. Today I had the repaired rim installed and balanced, and once again, I couldn't be happier with the results! The difference is night and day. Huge thanks to the entire crew at Charlie's Rim Repair for the excellent work and attention to detail. If you have a bent or damaged rim, I highly recommend giving these guys a call. Thank you, Charlie's Rim Repair!

Dane was incredible. A local car dealer quoted $400 (parts not included). Dane did the repair and…read morealignment for under $180. I appreciate that they are fact based, logic focused, highly professional, fast, and not full of bs. We are now big fans of McCoy Tires on McHenry. They earned our deep respect.

This review is long coming. I got a flat tire in Riverbank a couple of months ago and didn't have…read morethe tool or the adapter to actually get my tire off. I had bought new wheels, but not realizing that I needed a special key to get the tires off if I had a flat. So I was unable to change my tire. I called the store and I bought all my tires from this company. They were able to look up my account and find the correct key that I needed. The store manager, which I believe his name was Nate came right over and actually changed the tire and put the spare in the back of his truck as I followed him back to the store. Once I got in, they were able to get myself a new tire and I was in and out of the store in 45 minutes. I really appreciate the Store manager and his efforts to not only bring me the key but then to jump out of his truck and give me a hand. I was not expecting that. I wouldn't hesitate to recommend them for future purchases.

Left the wheel to my Tesla looking like new! I hit a curb and my wheel had about 18" of curb rash…read more Great and prompt work.

I contacted Prestigious to fix my rear bumper…read more They messaged me back almost immediately, and I set up an appointment. When I got there, they looked at it and said It's not as bad as it looks and he could pop it back into place. So he spent a few minutes popping into place, and now it looks fine. I wanted to pay him for his time of service, and for fixing it. However he said he doesn't want to accept any money, because it only took a few minutes. Honesty and customer service was awesome! I ever need to use a body shot I will definitely come back here again!

Second time buying a set of tires from this buisness and I'd recommend them purely on customer…read moreservice. It really feels like they're willing to help in any way possible

I brought in my work van before it even opened to get 2 new tires and brakes didn't receive my van…read moretill the next day and I still had to wait around 2 hours

Great family owned and ran business. I have been here twice…read moreto get flats fixed and will be coming back next time I need tires and skip Costco tire center, read that review for explanation why. Great service, even though they were busy they quickly and for only $15 fixed my flat.

This is an amazing place to buy tires. I've been coming here for years. I recently noticed that I…read moreneeded tires, went to budget tires they gave me a very good price. Set the appointment and everything went pretty smooth. Two weeks later, I realize that my other Car needs tires. Call them on the phone gave them my tire size, made the appointment. Had the tires installed and now I'm good to go. I recommend budget tire.

Came here yesterday to get a tire replaced. The guys who helped me out were very helpful…read moreknowledgeable and straightforward. I was in and out within 10-15 min. Got my tire replaced. I definitely recommend this place.

Whent here to get an alignment he was not able to do the alignment and still charging me 120 for…read morenothing this is a rip off will be reported to the bbb

I was referred to this shop, by my long time oil change facility. The staff was extremely…read moreknowledgeable, professional and very spot on with the diagnosis. No up selling, no nonsense, very honest. I would have normally taken my vehicle to my dealership, but I've lost all faith in the Service Dept., and the Tech in mis diagnosing causing me several hundred more dollars, as well as taking it elsewhere to find out it was just a bad battery and not the starter which the dealer missed and charged me for a new starter. Gateway, diagnosed and fix the issue in 4 hours. I highly recommend them. While not a big fancy facility, these gentlemen are honest, and fair. Excellent work!!!!

OCTOBER 19, 2025 UPDATE After all of my phone calls to him…read morefor car advice and no matter how annoying I can be, Frank has never once lost his patience with me. Frank holds high standards of service, knowledge and hard work and he insists on the same for his employees. His prices are fair, he's honest and his education is extremely impressive. After I totaled my car frank helped me choose one without hesitation (probably because I kept bringing my choices to him only to have him say NO YO ). After more than a decade of trusting my car and safety with Gateway and thanks to Franks help ... I finally purchased a new car and it Looks like I'll be a loyal customer forEVER The shop is open Mon thru Fri and his prices remain very fair. END UPDATE For years I have been able to rely on and trust the staff of Gateway Automotive. Today when my car died outside of the library I called the shop and Ryan assured me that if I towed it over they would take care of it so I did. I was immediately greeted by the staff and Ryan went straight to work. The problem was diagnosed and repaired in less than 2 hours. He was direct, accurate and incredibly helpful. I am grateful for his hard work. The entire staff is friendly, knowledgeable and professional. I ALWAYS recommend this shop for the fact that they've never been wrong and have always been honest. Many times I've sent my friends to Gateway for second opinions and nearly every time their diagnosis was on point and way more affordable. It's hard to find an honest mechanic in this town... Gateway fills that need