I recently came back in for a Full Synthetic Oil change on my Nissan Murano plus routine car care package for $9.99 which checks battery, fluid levels, tire rotation/inspection & tire pressure. Everything was completed in a reasonable amount of time, but I would recommend calling the store itself to book your appointment as I have had issues with the after hours appointment booking folks! Mike is great and helpful..and answers all questions you have! read more

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This place is part of a large corporation (Firestone) but they work like a great neighborhood shop. Mike was really helpful when I called to come in today! The staff is always attentive and helpful. I have been having my Honda CRVs serviced here for over 10 years. read more

Tires Plus is my go to place for all of my car service needs. Every single time I've had great experiences. They always explain everything to me and answer all my questions. I highly recommend their services. read more

I have had a great experience at this shop everytime I go. The people go above and beyond to help you! I appreciate their efforts in making sure my car in taken care of read more

My 82 year old mother went in for an oil change. The not so nice woman at the front desk bullied her into applying for a credit card (which my mother didn't want but the woman was insisting and my mother was upset so she did it) This is predatory behavior. Clearly this company has a credit card quota that they need to fill so going after the elderly is their way to do it. Despicable. read more

In order to receive discount, they recommend you apply for the credit card. CFNA is owned by Bridgestone and is a scam. I send checks every month prior to the due date and every month they charge a late fee because they generally don't cash it until after the 13th. When I call to dispute the illegal and/or immoral behavior. They blame me for not paying thru their website. I've cancelled my card and will no longer recommend or use a Tires Plus facility ever again. read more

So I came here to get a tired replaced and they did it fine, but then a week later I had another tire problem and when I went to change my tire, the wheel lock was missing. Lo and behold this place apparently likes to keep them safe for you, so if you're looking for your tire key and you've been here in the past, I suggest popping by to see if yours is here. The manager says this is a collection from "3-4 years"... which means that these "trained technicians" apparently all do this on the regular. Avoid at all costs. read more

Tires Plus - Looking for your tire key? It's probably here! - Tires Near Me - Mount Laurel, New Jersey

Just had an awful experience at Tires Plus on 38. Had an appointment 2 days in advance, they didn't have the oil for my car but I didn't find out until after I was sitting there for 1.5 hours. No one told me or talked to me. 2 hours later and $160, had my oil finally changed. Awful customer service. Not prepared to do the job that was scheduled. Update: Noticed a discrepancy on my bill and called the store owner Bill, and asked him about the discrepancy. He said it's an overcharge. I asked him what an overcharge was and he told me it wasn't necessary for him to explain that to me. read more

this place is the worst tire place to come to for any repairs and services on vehicles. They don't care about people or how they treat them. If you come to them with an emergency they will not help you with your vehicle. Jason and Mike were extremely rude and did not seem to care about the consumer at all. read more

My recent encounter with this establishment has left me deeply disappointed. As a long-standing customer, I brought my car in for a power steering fluid leak, which they repaired. However, persistent bubbles in the fluid raised concerns. Despite providing video evidence and explaining the potential issues, the staff dismissed the problem as normal. When I sought to address the matter with corporate in the lobby, they took an extreme step and called the police on me for alleged trespassing. This experience has been distressing and disheartening, especially considering my loyalty as a customer. Do yourself a favor and avoid this place! By far our worst experience ever with a mechanic shop read more

Good stuff, even though shop was booked they still took my car for a fix if I dropped off. They are very busy and short staffed as all other repair shops!! Thanks for doing the fix!! read more

called made an appt for a simple tire plug. was told on phone they do plugs. brought in the vehicle in the am and again repeated the screw is on top tread not sidewall and needed a simple plug. 1 hour later the tech comes to me and states he his unable to patch and recommended tire replacement but they didn't carry the specific tire on my brand new 2 month old vehicle. I told the tech it only needs a plug and he said they don't do plugs - they only do patches (WTF)...! why waste my time & yours just to try and cheat me into getting a brand new tire..this is truly a bait and switch tactic. I highly do not recommend this place. I for sure will never go back to this place. read more

The store has improved in their service, get my oil and filter change, etc..they are busiest in their district, so I made my appointment early.. .the guys up front are personable... Keep it up. Does help I know bout cars more then most girls... Return factor: yes. read more

Tires Plus - Lookiing at my car from waiting room - Tires Near Me - Mount Laurel, New Jersey

Do not go here!!!!! I'm not one to complain but when you put my child's life and my own life in danger I feel as though others should know. My first time here. Wanted to stop in before work. Convenient location so I thought I'd give it a try. Waited over an hour for an oil change. They recommended that I got a new air filter, so I agreed. My $70 oil change went up to $110 with the filter. They told me 20 more minutes. An hour later I asked what was going on and they told me that the filter was "on it's way." I couldn't wait any longer because I had to go to work so I said I'd return the next day. I drove the car, like normal. Got to my destination and there was smoke billowing from my hood. Turned off the car and popped the hood and my cars engine was literally on fire. They didn't screw the cap back onto the oil canister. Oil was everywhere, which caused the fire. Complete negligence. I also almost had to beg to just get an apology. Will never return. Carelessness could've costed me or what's worse, my child's life. I've attached a few pix so you can see the jist of the amount of bs I've been dealing with. They aren't great, it was nighttime. read more

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Been a customer of Tires Plus for 20 year. Had a 7:00 am appointment for 100k service. At 8:30 am Manager informed me five hours worth of work. Said okay. Have to leave by 2:00 to get to my job at 3:00. At 1:30 asked associate status of service. He said it was going to be another hour. Told him I couldn't wait another hour, had to leave at 2:00 for work. At 1:50 the manager tells me it's going to be another hour. Told him again that I needed to leave in 10 minutes for work. Said he would have a rental car brought to the store. At 2:20 rental car company shows up and says I have to go to their store to get the car and sign the paperwork. Said the Tires Plus manager never asked for the car to be delivered. Didn't leave car rental store until 2:30. Was late for work. Tires Plus manager couldn't of cared less if I was late for work or got fired from my job. read more

I took my car here twice. First time, I didn't make an appointment, the second I did. For the first visit, I just popped in and was desperately needed an oil change before driving from NJ all the way to Massachusetts. I expressed my urgency and was told the oil change would be done in an hour, no problem. Well, an hour later, the car had *just* gone into the garage for service. Furious but I thought, ok, the guy at check in was new, maybe this won't happen again. Fast forward a few months, I made an appointment for the second visit. I brought my car in on time and again, it didn't go into the garage until WAY after was promised. I had made the appointment soon after the garage opened and the guy who specialized in my kind of car hadn't shown up yet. He performed the service quickly once he finally arrived but again, I was angry. Just found out today after another oil change at NOT this place that the wrong oil was used as well as the wrong filter. So the "expert" wasn't so good at being an expert. I will NEVER use this garage again and I caution those who want a good experience to do the same. read more

I got a flat and brought it in without an appointment before I lost all the air in my tire. Was in & out in about 30 minutes, and had a great customer service experience. Will be back! read more

I purchased some off size tires for my car from Tire Rack. Listed in the installers they deal with was Tires Plus. I called up and scheduled an appointment after my tires were delivered. After the tires were installed, the manager almost refused to honor the Tire Rack agreed upon pricing. He kept complaining on how I was the last one, and he can't make money. He said he was going to call Tire Rack and take Tires Plus off the list. I told him it wasn't my problem the owner negotiated something with Tire Rack. He also would not honor the lifetime rotate and balance either. In addition, he has refused to provide the courtesy service inspection. Originally I was told they only do it if asked. Now they want to charge $15 for it despite it still being called courtesy. He still didn't do it, and told me I could wait another hour for the inspection. I have been going here for 6 years, and will probably not ever go back. I will have to find another Tires Plus to honor the lifetime alignment, and other services I purchased. read more

I got a flat and just made it to Tires Plus, just made it with no tire pressure. Too busy to put on a patch, but two guys I spoke to doing nothing at the front counter. It was very hot and I had kids with me. What a nightmare as I almost was stranded before getting to a gas station that could only do a plug on the tire. I will never bring my vehicle to a Tires Plus or any of their Affiliated companies ever again!!! read more

Forget this place! Took my car there to get the brakes and oil changed. After getting the car back some time later, I had issues with the car I've never had before. Irrelevant to what they had already fixed, out of no where back to back. They pushed a Tire plus credit card making it convenient to pay off any fixing needed but it felt like they assisted in me bringing the car back to get something else fixed if you know what I mean. Don't trust this place and definitely don't recommend taking your vehicle there. read more

Let me start off by saying I wish I knew about this place years ago, I would have saved a ton of money. My girlfriend and I both needed tire replacements this past month on each of our vehicles. Not only was Ed very pleasant to speak with, he did everything that he could to lay out what the costs would be and didn't try to upsell me (which I find very rare driving a BMW). I will stop just short of running over nails on purpose to go back to this place, their Customer Service and prices are 2 stars above other places that I've gone to for the same amount of work. I cannot recommend them enough. read more

I called abs informed them I had 2 flat tires by driving over something and was basically stuck. Guy told me he didn't have the time that evening. Never went before and absolutely will not now. 1 star bc it's required to have a review posted... read more

The incorrect tires were installed on my vehicle and they did not correct the error. I would give zero stars if I could.

First off i walk in and tell the desk guy i have tires in my car that i need switched. He tells me they dont switch used tires. I look at him funny and say you dont do that? (a tire place that doesnt switch tires) he goes its a liability but thats beyond me thats not what i ment, i say no i have wheels in the car i just need switched. Hes says oh so you just basically need a tire rotation and says do you have the right lug nuts? Again i look at him funny because you can use the lug nuts that are already on the car for the new wheels. So he says i just want to make sure youll be safe lets go take a look at the wheels. I comply and we go look. So he looks at the tire and sees they are rims and says the tire lip is close to the rim so we wont be able to put these on your car because the tire may slip off the rim and we are liable. (seems like he was lookin for any reason to decline buissness) i made sure i did my research to get the right rim and tire for my specific car so this should have been 2.5 switch and go thanks for nothing. read more

Having dealt with them for 6+ years, I finally decided to leave. In the beginning, they were decent and polite. That was the main reason to keep them as my car mechanics even that they were (still are) overly priced. One of time, I took my car in for tire replacement and oil change, they forgot to reset my oil reminder. It was during closing and the mechanic was rushing to go home and claimed not knowing how to reset and I have to wait to the next morning. I spent 1 hour learning on how to reset in manual and YouTube, a perfect time waste and money well spent. Most recent, I found the front desk rude and not useful. When asked a question (not knowing much about cars), I would get a mock response. Having called them for a quote and asked if I am still covered under their warranty, they simply said "It should be and will cost little to nothing to fix, you need to come into the office". When I arrived, I got an estimated bill that was without warranty since I was one month beyond my warranty period. What can't you tell me that over the phone? So, I could not waste time coming here and find myself my a better place? read more

I went here reluctantly after reading the reviews, But it is literally right in front of my house. So I decided to go anyways. Well I'm glad I went. I got an oil change. Was in there about an hour(made an online appointment). The service was good and timely. No pressure to buy new tires even though I do need them bad. Price was good. Great service! See you in 3 months read more

Stopped in 3 hours before closing with a screw in my slowly deflating tire. They said they were too busy and could not do anything. Didn't even offer to swap my tire for my full sized spare and plug/patch it later. Brought it to my brother in law where he plugged it in his driveway in 15 minutes. I will NEVER ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever return. read more

I had a nail in my tire and they were able to repair it for me. They also topped off the oil in my car as it was running a little low. Very trustworthy place, I highly recommend. read more

Love this place. Have always had a good experience when taking my car here and have never felt cheated. These guys tell it to you straight and are great at what they do. Have had a range of services performed here and have always felt the service was fairly priced and well done. Came in 2 days ago for an oil change and a clicking noise. They changed my oil, checked a few other things and gave me the run-down on what I needed to know and what I needed to do. When it comes to your car, you should know all you can so you take good care of your vehicle to avoid as much damage resulting from "user error" as possible. They recognize this and point you in the right direction. Great job! read more

Having to replace a tire sucks, but Tires Plus in Mount Laurel makes it a painless and pleasurable experience. Was done in an hour and the staff was very friendly. Highly recommend for all your tire needs. read more

Blew a tire last night. Made an online appointment right after. Went in today and was taken care of on time. Phil was very polite and explained the different tires to me. No hype or high pressure. Made a decision and 57 minutes had two new tires. Thanks Phil!!! read more

My husband and I have both taken our cars here recently for tires and brakes - the men were very helpful, told us about promotions going on to save us some money, and they repaired our cars in a very timely fashion. We will continue to take our cars there for repairs and maintenance. read more

Typical chain automotive place. Work is more reliable than a quick lube place, and staff is friendly. Expect them to try to sell you some services you didn't go in for, some of which are the typical unnecessary bill padding you'll get at any chain, and if you want your car back in a reasonable amount of time, say you'll wait. Went in for an oil change and breaks, had a 7:30 AM appointment time, car was finally done around 5:30 PM. I've just walked in for an oil change, and been done in an hour. Long story short, they're fine for routine maintenance, but know what you want before you go in (check what the manufacturer recommends for your car/mileage) and don't let them sell you any extra. For diagnostics and repairs, I'd take my business elsewhere to an independent garage. read more

I went there last year to get an oil change and dropped my car off at 11 am. They told me that they were busy and it would take an hour and a half. I was ok with that and had some errands to run. I got back at 12:30 and my car wasn't done and found out that 2 other people had come in at 11:30 and they were out around 12:45. 2 pm comes around and a couple of there dumb ass employees were dicking around on there cell phone and I didn't get out till 3. I was very pissed off and won't ever go back there Aaron S read more

All I can say is "WOW!" Long story but I broke down and these guys went above and beyond to get me back on the road and home safely!

I had a 3pm confirmed appointment for oil change, received a call from tires plus at 130. They are too busy today and can't do the oil change. They are busy the next 2 days also. Why have appointments? Oil change only takes 20 minutes. Customer service needs improvement. read more

I had a tire bubble on my wheel so I made an appointment while I was at work for 2pm. When I got to my car to head over on my lunch break, I have a voicemail from 1:30. The man told me that I was late and people were waiting to get in. He proceeded to tell me to get there in the next hour. Confused, I check my email and confirm that I was supposed to be there at 2. I cautiously drive there (anxious was an understatement, I do not recommend driving with a tire bubble). I get there at 1:45 and ask them about the Voicemail. He tells me that they are booked and he would not be able to help me for an hour to an hour and a half. I tell him the appointment was for 2 and I am on my lunch break, I just needed him to change the tire. "well I tried to warn you by calling you". Seems like he mistakenly thought my appointment was for 1 and took walk-ins. If you want better service, go to Goodyear at the Moorestown mall. read more

I brought my car here after having trouble changing brake pads. they were spongy after the fix and tires plus looked at them. before i worked on them they worked great just squeaky due to old pads. they quoted me $850 with all these repairs that had to be made. ithought how outrageous it sounded and said i just want the spongyNess fixed. i ended up having to pay $100 just because they looked at it. went to another local mechanic and paid under $50 for a brake flush now car is good as new. I WOULD NOT RECOMMEND TIRES PLUS. my mother had a similar incident where they blatantly lied to her and the car dealership told her that their diagnosis was incorrect. STAY AWAY!! read more

Lied about the need for new rotors, claiming they rusted by sitting three weeks while I was on vacation. When I tried to decline the work, the manager used scare tactic to get me to agree to it saying the car might not stop when the brakes were applied. Since I had to travel 175 miles home, I agreed to front rotors only. My regular mechanic examined the old rotors and said they didn't need replacing. The minimal rust would have worn off through driving. Stay away - rip off artists! read more

Quality service overall and great customer service from Rob or Phil. Very honest, fair and trustworthy. Prices are reasonable and they go out of their way to work with you. Not the type of place that will sell you something you don't need! I get all my cars serviced here. Quality of work has always been good. I've had AC repairs, suspension parts replaced, brakes, tires, oil changes and maintenance service done over the years and never had a problem. One time I did and they took care of it right away, no charge to me. read more