My husband and I both purchased our last 2 vehicles here. Ross made the sales process as seemless as possible. The staff is very friendly and they are not pushy whatsoever. What you see is what you get. Their pricing is very competitive. I recommend Titan to anyone that is looking to buy a new car. We will definitely be going back! read more

I purchased a 2011 MKX with 77k miles sight unseen, at the end of January, and had it shipped to me. All of the people I dealt with at Titan were very nice during the sale process, and even reimbursed me for wipers replacement after I got the car and had to replace them immediately- so I did appreciate that. However, my confidence in buying without travelling to see the car, or have it inspected before buying, was due to being told very confidently (as I also see in their responses here) that cars ARE thoroughly checked over before they are put up for sale. Well unfortunately, when I took it for an oil change just after a month (and 500 miles of driving) of having the car, they found just by looking during that oil change: a power steering leak, bad tie rods all around, the steering box needs replacement, badly needs an alignment, and broken lines in the windshield washing system (which now explains the thrashed wipers). So, with facing $2,000 in repairs, immediately after purchasing, so I don't lose steering and crash the car - it wasn't such a great or safe purchase after all. I was told by Ross that the tires would need replacing almost immediately, when I bought the car (another $800 out of pocket). But in hind sight, that just adds to the dangers of having purchased this car "as is"! Maybe it's time to get better mechanics to go over the cars, so that you CAN live up to the reputation you desire? read more

Best customer service ever these guys are the best when helping you buy a vehicle I'm very satisfied with my 2007 Honda Civic Si I give a big thanks to Aureliano for the help. If you guys are looking for a car this is the place to get it read more

Stay away from this place,a little over 2 weeks ago I bought a car there and I was told it was inspected and repairs that were needed were done when it definitely wasn't. So far it's needed $1,500 worth of repairs that the mechanic that repaired it said they knew for sure if they inspected it. Never again and good luck if you buy anything here,and they want you to shoot a promo for them after you buy a car. This place is a joke. read more

If I could give less stars I would. After seeing an ad on craigslist I called and spoke to a sales lady. Remained in contact via phone and email for a few weeks until I could make the 1 1/2 hour drive from out of state. Ensured I was going get a certain price before I wasted a long drive, gas, and pay tolls. Once I got there dealt with a different sales man that was going to make this great deed and make a phone call to POSSIBLY honor the price listed on craigslist. Honor, Integrity, and Commitment, seems like something of the past. They try to milk you for every penny you got although I went there to spend $30,000. Its ok to sell for a certain price, just don't tell people differently on the phone and let them waste an entire day read more

After seeing the reply left by Ross in regards to my review he failed to mention how misaligned the car was and how they needed to do an alignment on the car before it was given back to me. Anthony, a Salesman there also noted and said to me that he too noticed how misaligned the car was. Maybe most of the reviews on this dealer are good but my issue is that Ross doesnt want people seeing a negative review and to let them see both the good and bad of Titan Auto Sales and to let the buyer make their own mind up. Case in point is my message on their Facebook page which they deleted soon after it was written and to block me from leaving further comments. And Ross? Where was that ear to ear phony smile you had for me the other times I was in your place on the last time I set foot in there to get my car ? You were right in the doorway when I walked in and I was the only customer there ! Well let me conclude by saying I took great pleasure that you couldn't look me in the eye ! By the way.....this post was put on a fewer other sites for people to see. read more

Advertise a lower price on carfax.com. It's a bait and switch to a higher price, beware!!

After going to many many MANY dealerships to buy a car, I finally found Titan. Thank god I did. I had so many issues at other dealerships saying they would work with me and my income, finance me, find me a car etc. The last dealership I went to was Titan and they did EXACTLY what they said they would do, unlike any other place I went (over the course of about 6 months of looking). They are personable, real, helpful people. I HIGHLY recommend going here to buy a car. They didn't haggle me, knew my situation, and still found a way to get me the car I wanted with an awesome monthly payment. Of course I was skeptical at first due to the horrible experiences I had elsewhere, but my skepticism quickly changed and I am still VERY happy with my car that I got about a month ago. They are a no bs dealership and are phenomenal at what they do. If you are looking for a car, I strongly encourage you to go check them out. read more

I needed a 4WD Escape with low miles. After looking around everywhere, getting nothing but pushy sales people and cars that just weren't worth what they expected to get for them, I finally found Titan's website online. I was immediately impressed after watching the video of a 2003 Escape, it was beautiful! I was still skeptical that I would get there and find it too good to be true, but after I met Manny, no sales pitch, he showed me the car, and it was exactly what I saw in the video. I got a great deal, and just what I needed. I am extremely happy with Titan and am recommending them to anyone in search of a car. No hassle, great deals, and good customer service! read more

BE AWARE .... SCAM!!! Not disclosing all the information! I purchased a vehicle from Titan Auto Sales a few months ago. The vehicle was a 2013 Nissan Altima and had one report on Carfax. The sale representative and finance manager both stated that it was a very minor accident and I had nothing to worry about since it was repaired "professionally". Come to find out that the vehicle was involved in a Major accident. According to the police report the estimated damages were $10k-$15k. This would be still okay with me IF the repairs were done professionally, but NO. After taking the car to a professional the pointed out a lot of evidence to visible from the accident and repairs were done very poorly. I would not call them repairs more like cover ups until they find someone to buy the car who does not know much about cars. One example is that a door of the car was painted, there is no gloss applied and the color does not even match not even close! PLEASE BE AWARE OF THIS DEALERSHIP!!!!!!! WOULD NOT RECOMMEND IT TO ANYONE!!!! read more

Easy car purchase and no pressure. Michelle actually responded to my initial email enquiry as I was shopping on the Internet from overseas. Titan was the only car dealer that bothered to respond to me and hence was my first stop when I arrived in Chicago. She and all the staff were professional, helpful and very friendly. We purchased a used Subaru that day for a very reasonable price and are extremely happy with our purchase. However, there was a defect in the sunroof unbeknown to us at the time and so we called Ross, the GM and asked for help. We took the vehicle back to Titan and discussed options, agreeing to split the cost for the repair. I feel this was fair based on the fact that I should have checked before driving away with the car in the first place, it is used and so I also wasn't expecting perfect. Ross and the team are super nice, easy going and helpful....refreshing customer service in an industry that has notoriously got a bad reputation. If you want no hassle pricing and to be treated fairly, I would recommend. Thanks Titan! read more

The staff is nice but that is about it. They lied to me about accident on the car saying no accidents when there was one. They gave me a meesed up print out of the carfax and tried to make things go smooth so i would overlook and unfortunatly i did as an unexperienced first time buyer from a dealer. They buy cars from auction with previous accidents and fix them up poorly, i saw problems with paint and body of the car later. Also no spare key and very unorganized when it came to getting my registration after license transfer. Also they had no 10 day insurance set up for me like normal dealers do. Very cheap and unsophisticated place that is only good if u have bad or no credit. I now have good credit and went to toyota to trade in and have a completly opposite experience like day and night. So if u have no choise but to go to a place like this make sure to be very carefull and check everything, i mean everything. And if they ask u to take a picture as a happy buyer while u r excited about ur new purchase, dont get swept off ur feet and tell them that u will take it in 3 months if all is well. Hope this was helpfull. read more

Be for I found Titan Auto Sales online I spent weeks look for a Lincoln Aviator well I did find some online but not the right price for me be for I e-mailed Titan Auto about a 2005 Lincoln Aviator they had I looked at some reviews they had a couple where not to great so I was kind of scared to go in but I made the appointment With Anthony to go in and I'm glad I did my used 2005 Lincoln Aviator I have runs great and my kids love it all I can say is before you buy a used car CHECK IT OUT BEFORE YOU BUY read more

I went in the dealership a couple of weeks ago because I found the truck that I really wanted!! My salesperson, Alex was GREAT! I never wanted to go into paying notes for a vehicle, but after talking to him, I was sold on the 2008 Jeep Grand Cherokee he showed me. I was then informed that because I wasn't going to have my down payment until the next week, all I had to do was leave a 100 dollar deposit to hold the vehicle. I proceeded to SIGN ALL OF THE PAPERWORK related to the vehicle and gave my deposit..Well I found out two days later that the truck I really wanted and was on hold and PROMISED to me was SOLD RIGHT FROM UNDER ME!!! When I went back into the dealership to find out what happened, I was upset but Alex did try his hardest to put me into a CAR which I really wasn't interested in.. During that weekend it bothered me so much that I went to a jeep dealer and found the truck that I wanted. I then went back to Titan to get my hundred dollars back, and got into an argument with my salesman, and even though Alex is a great salesperson, I had a hard time trying to explain that I work too hard to NOT have what I wanted, but he took my info and assured that I would receive a check in the mail for my refund... It is now a week later and I called the delership to find out what happened..NOW THEY ARE GIVING ME THE RUNAROUND ABOUT MY MONEY!!! LISTEN PEOPLE!!!! I WOULD NOT DO ANYMORE BUSINESS WITH THESE PEOPLE AND I WOULDNT RECOMMENDED THIS PLACE TO A ROACH ON CRACK!!! Why make deals with people then TAKE THEIR MONEY, HAVE HEM SIGN THE PAPERWORK, AND SNATCH THE VEHICLE AWAY WITHOUT EVEN A THOUGHT OF CONTACTING THE ORIGINAL PERSON WHO IS SUPPOSED TO GET THE VEHICLE!!!! DONT PATRONIZE THIS PLACE!!! YOU WILL ONLY BE DISAPPOINTED!! read more