My fur babies DIXSON and Sofi love going to Bark And Lounge they have been going there for at least…read morethree years! I actually found my second fur baby there. Brenda is amazing and Sara is always so very sweet. I just wish they had exit baths. Thank you so much for being such a great place for my fur babies.

This is Rocky, our Boston Terrier's, FAVORITE place to go! Brenda is so sweet and he just loves…read moreher! We board him there as well. He is a little stinky sometimes when we pick him up, so we know he plays hard! This gives us a break at night too, because he is all tuckered out that night and even sometimes the next morning! They are great there and so flexible. They have come to our rescue many times in being able to accomodate last minute reservations for boarding. So happy Rocky has so many friends there!

I have been boarding my dogs at Bark Ave. for about 5 years. My dogs love this place and the…read morestaff. They are friendly & welcoming. However, my most recent experience has me questioning the company's integrity. The dog I have now was boarded at Bark Ave from 09/24/24 - 09/30/24. When I dropped her off on Wednesday of last week she was in good health and I requested that she have a bath before I pick her up on 09/30. When I picked her up on Monday, the assistant manager brought her out, I paid them & left. My dog was very quiet, mind you after not seeing me in 5 days. When we got home she started rubbing her had on the floor and shaking her head. I took a look at her and noticed her left eye was swollen shut, so I had to open her eye to see what was going on. Her eye was so red it looked like it was bleeding and burned or something. I called Bark Ave and spoke with the assistant manager. I sent her a picture. She agreed that it was swollen. I asked what happened, she stated she was aware of any incidents that could have caused this. I immediately took my dog to the vet. The doctor examined my dog's eye and diagnosed her with a superficial Corneal Abrasion. He also stated that the abrasion could have been caused by the shampoo that was used for her bath. I informed Bark ave of the diagnosis and they immediately began to deny that this incident was not caused by their staff. I absolutely disagreed and requested to speak with the owner or manager. The owner immediately sent me an email denying any involvement with causing this injury. I sent the owner a copy of the doctor's note, her response was since the doctor mentioned that "the shampoo could have been the cause, but could not confirm" she is not responsible. What business person who really cares about the people/pets that they service, would deny the possibility of a simple human error? We all know that shampoo could have easily dripped into a dog's eye while the dog is moving around when being bathed. I used to speak very highly of Bark Avenue Pet Resort and I've also referred a couple of people... Not anymore. I have attached a picture of my dog when we got home from the vet's office.

After years of appreciating the original owner, this new ownership is subpar. Inconvenient hours ,…read moreincrease in rates, ZERO communication when calling or email, and my dog was returned to me reeking of urine. Not acceptable. It's safe to say we will not be returning.

Jim and his team are great people. They have been taking care of my cats for several years now…read more Always easy to schedule even with holiday and short notice. Highly recommended.

Jim, Matt, and Dominic are all so great! They helped me get organized for a two week trip, and the…read morerelief I felt knowing that my cats could stay home and still be taken care of was everything!! Dominic did a great job with them, and sent me updates and photos for each visit so I knew they were doing great. Thank you PAWS, and I can't wait to use your services again!

If I could give 10 stars I would! The owner, Debbie, as so flexible with meeting me and my dogs;…read moreher and her sitter both came over and despite my chaotic house, dogs, and child were so happy to watch my girls. I have a German Shepherd puppy and an elderly, medically fragile German Shepherd and Dee followed every instruction I gave her to a tee and made sure the girls felt as normal was possible with us being gone. She went daily updates and was with them the entire time we were gone. I could go on about how grateful I am for this company, but in the interest of time, please just do yourself a favor and book them for your sitting needs, you won't regret it!

Debbie and her staff are very professional & flexible in working with our schedule while…read moremaintaining their focus on the best treatment and care possible for our 3 dogs. They made an initial visit to get to know our dogs which went very well and allowed us to share some of the nuances of each dog. They took notes and during their service period while we were out of town everything went well...which they helped us understand with daily pictures of the pups. We highly recommend Pampered Pet Care as an excellent service provided by professionals who love your dog nearly as much as you do.

Im sorry.. the people were nice enough but they did a complete hack job on my puppy. They had me…read morepay the balance after deposit first before seeing him and...... wow.... I know why. It's horrible. I explained what I wanted.. the layers I loved about my puppy's coat the fluffiness... and it's like they just shaved him and gave him back... no blending, not even.. no shaping. I'm so sad... it's not even going to grow back nicely. They really messed up my dog's beautiful coat. I was in complete shock... and so flustered I just had to get out of there. But I should have stayed and expressed how horrible he looked. I'll call in the morning but... it was the worse. I'll let you be the judge.

Really? Here's a confirmation showing our stay. This just reinforces my recommendation to avoid…read moreBark and Board. Still no direct response to my emails that I have sent, perhaps I'll get one now that I've proven my dog was staying with you?

I have used Bryan for a few years now, even before he formulated this into a business. Bryan has…read morestayed in my home on numerous occasions while I was traveling, and he provided excellent care for my canines, Gracie and Gertie. As soon as I met Bryan (and later his sister Robyn), I knew my doggies were going to be in good hands while I was away. This brother/sister team operate with high integrity, they are very conscientious, and have a true love for their pets and those of others. I would use either of them again in a heartbeat.

From the owner: Hiring a professional pet sitter allows you to take care of your pet safely and economically. Pets…read more(like humans) are most comfortable in their own homes. If you go away on a business trip or vacation, it's important to make sure your absence is as stress-free for your animal as possible. Making sure your pets are in a familiar environment, with a stable food and exercise routine, is a safe and healthy way to allay their fears. Our mission is to provide quality care and personal attention to your pet in your home. We are a family operated company with over 10 years experience in the pet sitting business. The Pet Nanny LLC is nationally certified through Pet Sitters International and we are insured and bonded with Pet Sitters Association LLC. We love our pets and they are part of the family. Let us care for your pets like they were our own. We provide the peace of mind knowing your pets are receiving the quality care and love they deserve, when you're away.

Highly recommend Gwen and Pet Sit Girls!! We feel so safe with our dog in Gwen's care. Best of the…read morebest!!

I cannot say enough about how much I appreciate Gwen and her team. She goes above and beyond to…read moretreat every client and fur child like her own. One of my dogs has a bit of "stranger danger" and Gwen made sure he was set up with the perfect sitter for him I feel like I'm leaving then with a relative or friend, safe and comfortable. Endless gratitude

What a lifesaver! We were able to enjoy our vacation knowing our dog was in good hands. And she…read moresends photos and videos. Suzy is highly recommended!

Been meaning to write a review for ages! It's really difficult to find good cat sitters in…read moreFayetteville so we were extremely happy to find Suzi several years ago and she has been looking after our babies ever since. Our two cats are not social at all and don't like other people but Suzi is extremely patient with them even though they try their hardest to find new places to hide! She gives regular updates with pics or videos so I always know what's going on with them. She genuinely cares about the pets she looks after and I always feel very comfortable knowing they are in good hands.