1. Tivvy Nails & Spa

    1. Tivvy Nails & Spa

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    Chicago, IL

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    Tivvy Nails & Spa

    4.5 (340 reviews)
    Closed 10:00 am - 7:30 pm

    Services - Tivvy Nails & Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

    Tivvy Nails & Spa Photos

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    Recommended Reviews - Tivvy Nails & Spa

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    Reviews With Photos

    Was free but not servicing me bc she was annoyed I reminder her that it was past my appt time twice & had to be somewhere soon

    The reviews of terrible service were right and the nastiness was coming from the owner. I made an appointment here at 5:45. I arrived at 5:43 I was told to pick a color. I check in again at 5:53 she told me it's not long past the appointment time. I'm told to sit in one of the pedicure chairs and I'm sitting there until 6. I go up to reminder her my appointment was at 5:45 and I have to be somewhere at 7. It was not in a rude tone it was a reminder of the time. She gets snippy with me again as if the appointment time and my time don't matter. I gave a grace period of time & reminder twice. She then tells me she's not going to give me a pedicure and cleans up her stuff. She refuses to give me the pedicure and told me if I didn't leave she'd call the cops...So I got no service for requesting I get my pedicure done close to the time I booked. Don't go here unless you want attitude, threats and late or in my case no service. You can see from the time stamps on the top of my photos that I left without a pedicure done. Awful establishment and ownership. I booked through ClassPass so I had already paid for the service. If you don't want to stick to a schedule & honor appointment times don't allow people to book appointments or through ClassPass then.

    First off - Tivvy was a doll!! I chose my color and she told me she had one that was even better - and it was. Secondly, she took me last minute and got me seated within 10 minutes of me calling. Could not recommend this salon more!!! If i'm back in Chicago - I will be going here

    I recently visited Tivvy Nail Salon, and unfortunately, my experience was extremely disappointing. I purchased a Groupon, but the listing did not clearly state that basic options like length, shaping, and other standard choices would require additional charges. When I arrived and took a moment to understand the unexpected fees--after having already prepaid--I still ended up waiting an additional half hour before being seen. Once the service began, I learned there were even more up-charges for length and shaping, none of which had been disclosed beforehand. By the end, I paid around $80 total, meaning the Groupon provided no real savings. Throughout the appointment, I also experienced rude and dismissive interactions. When I asked reasonable questions about pricing and service options, the technician asked whether I had "ever gotten my nails done before," which felt unnecessary and condescending. When I pointed out that my nails looked blotchy, the technician seemed defensive and repeatedly asked "Where?" despite it being clearly visible. While she eventually offered another coat, the tone made the situation uncomfortable. Later, I was told it was "too late" to make a reasonable adjustment because other customers were waiting, and I was expected to accept the result as-is. This made the service feel rushed and dismissive. After the appointment, I called to request a repaint, but the owner yelled at me, argued, made inappropriate comments--including about my appearance during the service--and then hung up. When I attempted to call back, they declined my calls. Overall, the lack of transparency, the unprofessional behavior from both staff and ownership, and the poor customer service make this salon very difficult to recommend. I hope they improve communication and professionalism moving forward, but based on my experience, I would not return.

    Melissa H.

    I've lived in Chicago 9 years and haven't treated myself often but was looking for a nail salon. After reading reviews and looking at the website, I booked with Caitlyn. I arrived a little early and was offered a pedicure. I took them up on it and Tammy was so kind and did an amazing job! Then onto my gel-x manicure-- Caitlyn is clearly a perfectionist and she's honest and funny. I was proud to support this small woman-owned business and will return and recommend to friends. I had a really tough week and treated myself-- so glad I did. Thank you, Caitlyn!!

    Dip manicure by Daisee
    Raeven D.

    Great job for a dip manicure (Daisee) and a gel pedicure (Julia?) in a pinch! Originally booked with Caitlyn and she wasn't there, but my nails turned out great. Was able to get an appointment within 24 hours and the service was quick!

    Just perfection every time I go to Tivvy! I suggest booking online - they make sure to accommodate everyone.   The entire staff is amazing.

    Tivvy is THE BEST nail salon in Chicago. Want perfect nails? Tivvy Want perfect toes? Tivvy You won't regret calling or making an appointment here.

    Nail service
    Anna J.

    First of all this place is very over priced. I got the owner to do my nails, she is very rude. Did a horrible job. Not going back. Not a friendly environment.

    Blue chrome dip
    Alanna M.

    Love tivvy!! It's my go-to nail salon - Caitlyn is always patient when I want a design, and with good feedback to make them look better (contrast!). The place is gorgeous and such a great vibe. Always get dip mani and the standard pedicure is lovely. You can make appointments online or over the phone if trying for a busy time.

    Caitlyn is your girl for acrylic nails
    Jen M.

    I found this nail salon as I was passing by. The salon looks very high end and clean from the outside and inside it's even prettier. My first visit I received a gel pedicure by Richard. When he threw the rose petals in the bowl I was sold. All of the products he used smelled amazing and everything was sanitized and clean. The pedicure wasn't rushed he paid attention to detail and it was very relaxing. My second visit I received an acrylic full set by Caitlyn. I've been looking for a talented nail tech and finally I found her. She was able to give me w perfect set in about an hour. The vibe in the salon is very welcoming and everyone is nice. They've gained a long time customer. Highly recommend you get your nails done here!

    Alyssa A.

    Let me just start by saying the service at this salon is a 10/10! I'm visiting from out of town and was nervous to try a new salon, but I was soooo pleasantly surprised! The nail techs are SO KIND and accommodating. If you are not happy with your nails, they will fix whatever you don't like and won't make you feel bad about it. I've been to soooo many nail salons and truly have not experienced such kind and considerate customer service. Anyways just look at my nails, they are perfect! If I could give 10 stars I would!

    Dominique R.

    My nails turned out great. I only needed a few acrylic tips on my broken nails. My nail technician was super fast and did a fantastic job. The salon was super busy and is located in another salon for hair. I will be coming back in 2 weeks to get unicorn chrome nails for my birthday. I've been coming here for the past year and every time my nails turned out amazing and exactly what I wanted

    Sloppy job by the owner of the salon with paint dripping over the side, untrimmed acrylic nail product, and different lengths.

    TLDR: Very uncomfortable experience, waited almost an hour for my appointment, and poor quality service. Updated comment after the owner has replied: As you can see in how the owner replied to my comment (and others) do not expect to be respected at all. I've never been to such an unprofessional business and I hope others can avoid... just as you can see in her comment, she makes the entire experience very uncomfortable. I also never said I did not want my service... I hope this owner can take a break as she clearly needs it. See my pictures as she requested. I walked into my appointment and was told my nail tech had "called out" and that it would be "a small wait". I said I was flexible... after almost an hour, I asked when I was going to be seen and why I was never called me to reschedule. The nail tech said their entire system was down (?) and that she could be "really fast" on my acrylic full set... and to "just sit down" and she would show me how good she was. We then sat in awkward silence for 35 minutes as she rushed to do my nails... and you can tell she rushed. I will need to file and clean up my nails at home because she did such a sloppy job... I then saw on a piece of paper, the nail tech who was working on me was the lady I originally booked my appointment with. So I am not too sure if she lied to me or what was going on... overall it was a very uncomfortable experience and I felt lied to the whole time. Nail salon has cute decor but is not very clean overall. Not one person working apologized for the delay or showed a sliver of customer service. Super bummed as I was excited to try this place out but overall it was a huge waste of my time and I'm embarrassed at how poorly my nails look. I did receive a $20 discount after I asked if there could be a price adjustment. The nail tech told me to "just sit down" and I said I was not sitting until I knew the price I was paying as this was not a full service experience. She then rudely said "I was going to give you $20 off once you sat down". I wish I would've just left but I leave for vacation tomorrow and had to get my nails done before... just a really terrible experience all around.

    You can see she pays attention to detail - especially With my cuticles and hands

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    29 days ago

    Business owner information

    Photo of Caitlyn T.

    Caitlyn T.

    Thank you Sienna. It was nice to meet you!

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    1 year ago

    I see Caitlyn every 4 weeks for a gel manicure with no chip polish. Caitlyn is such a perfectionist. My nails always look amazing!!!!

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    1 year ago

    Great place I left satisfied nice staff they pay attention to detail no complaints at all

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    Page 1 of 9

    Tivvy Nails & Spa Reviews in Other Languages

    Ask the Community - Tivvy Nails & Spa

    Hi, how is your dip powder applied?

    How can I make an appointment?

    Hi there, you can go our online booking system. It’s located on our website. www.tivvynailsandspa.com. Or call us. (312) 792-1112

    How many pedicure stations does this nail spa have?

    Hi there, we have 6 total. Thank you!

    Hi! Do you take walk-ins?

    I suggest calling ahead to check how busy they were before walking in.

    What is a dip?

    It’s a color powder that glues on your nails with a glue base no need for UV light. Last longer than gel nails and not toxic. More natural than gel nails.

    How much is the gel manicure?

    It varies honestly, I got a pink and white gel full set and paid $80.

    If I have been getting gel manicures, can I easily try a dip manicure?

    Hi Amy, yes it should not be a problem at all.

    How much would be gel full set + no chip manicure and no chip pedicure?

    Hi there, gel full set starting at $60, no chip manicure is $45 and no chip pedicure is $55. Thank you.

    Do you guys do APRES Gel Extensions? It so, how much? Thanks.

    We do Gel Sculpture extension.

    How much do you charge for gel extensions and a no chip manicure?

    Hi our gel extension is $60 + no chip is $15 extra

    Do you guys do Gel X?

    Yes we do.

    What's the cost of just a regular manicure?

    Hi Maggie, our regular manicure is $25.

    Do you offer sns with tips? How much with coffin shape?

    Yes we do $65 $ 5 for shape.

    What forms of payment do you accept?

    Hi there, we accept Venmo, zelle, visa and MasterCard.

    How much is a regular pedi and then dip powder with tips? Thanks!

    Our Regular Pedicure comes with Organic sugar scrub and it’s $45, basic dip powder with tips will be $65

    Where exactly is the salon located?

    Once inside the building you have to sign in with the security guard and take elevator to the second floor. Than you enter the beauty salon on your right. The nail salon is towards the back.

    How much are dip powder manicures on natural nail and how much to take off old dip?

    Our dip powder is $55 + $5 for soak off.

    Is there an extra charge to take off an old no chip manicure before I get a new no chip?

    Hi there, we charge an extra $5. Thank you!

    Do you do dipping powder on natural nails?

    Hi there, yes we do.

    How much is the dip powder with tips? I would like an almond shape but my nails are too short.

    Hi there, our dip with tips is $65. Have a good day!

    View All 26 Questions

    Review Highlights - Tivvy Nails & Spa

    My dip manicure always turns out beautiful and lasts way longer than any dip/no chip I've gotten other places.

    Mentioned in 26 reviews

    Read more highlights

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    Tivvy Nails & Spa - othersalons - Updated July 2026

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