Traveling for business and stumbled across Bunkers and very happy I did. Wide and eclectic tap…read morelist that added to the enjoyment of the meal. Got the fish and chips and others got salads and they were all solid meals that met expectations Great sports bar atmosphere that was packed with locals having a good time. Large bar area for those dining alone. Prices were good and service was done with a smile.

Beware: Hidden Fees, Credit Card Fraud, and Hostile Management…read more If you eat at Bunker's Sports Bar & Grill, pay very close attention to your receipt and check your bank statements afterward. This establishment relies on secret surcharges and deeply unethical and fraudulent billing practices. The most glaring examples are their undisclosed 3% "convenience fee" for paying with a credit card and a mandatory 18% automatic large-party gratuity. This means a staggering 21% in hidden fees is quietly added to your check so the restaurant can subsidize their payroll and standard payment processing costs. The vast majority of restaurants accept employee wages and processing fees as a normal cost of doing business and price their menus transparently, but Bunkers chooses to nickel-and-dime its customers instead. There is absolutely zero disclosure of either this 3% penalty fee or the 18% gratuity on their front doors, printed menus, or general website. Even more deceptively, their website has a dedicated page and contact form specifically for booking large groups, yet they still completely fail to mention the mandatory 18% service charge for parties of eight or more anywhere on it. You are completely ambushed by these hidden fees only when the bill arrives. During my recent visit, our party received incredibly slow, substandard service. Before our food even came out, we had to track down our server, Kira, to ask where it was and why it was taking so long. When the check finally arrived, I was blindsided by both the undisclosed 18% gratuity and the 3% credit card fee. Before handing over my credit card, I told Kira that I wanted to adjust the gratuity due to the service. She explicitly told me that was no problem and promised that once she swiped my card, the system would give me the opportunity to adjust it. I handed her my card in good faith. However, when she brought the final slip back, she had already run it for the higher amount and the receipt only gave me the option to leave an additional tip on top of the 18% they were trying to force on me. I crossed out their forced amount, wrote $0 on the tip line, and physically signed authorizing a final total of exactly $26.21 to not include any gratuity. I safely took a photo of this signed authorization before leaving. Despite having my clearly signed receipt in their possession, whoever operated their system committed credit card fraud by deliberately overriding my written authorization and manually keying in the higher amount of $30.46 anyway. My credit card company promptly investigated and, through my overwhelming evidence, ruled in my favor for the disputed amount. However, the email response I received from the General Manager, Teresa Polli, was appalling. A normal hospitality manager would apologize for the substandard service, explain the situation, and try to make it right. Instead, she was instantly adversarial, opening her email with a cold "I am in receipt of your email". She never once apologized for the poor service, the deceptive server, or the fact that the amount submitted in their POS system was fraudulently altered to exceed what was explicitly written and signed for on my physical receipt. Instead, her email was clearly designed to put me in my place. She sent a hostile lecture claiming these automatic fees are intended to ensure her staff is "fairly compensated" because she only pays them $5.50 an hour. This argument is completely false and highly manipulative. Under Ohio law, tipped employees are legally guaranteed the standard minimum wage regardless of what tip is left. If a customer leaves a smaller tip due to poor service, the server is not shortchanged--the restaurant is simply legally required to make up the difference out of its own pocket. Management isn't enforcing these hidden fees to protect their staff; they are doing it to protect their own bottom line. They become hostile when a customer refuses to blindly subsidize their payroll because it means the business actually has to step up and pay its own employees. To top it all off, she arrogantly stated she was only refunding the unauthorized charge as a "gesture of goodwill" and explicitly pointed out that it was "not because we believe our policy was inappropriate". Management feels entitled to a massive tip regardless of service quality and operates using secret fees. Most disturbingly, the credit card fraud committed by Kira or whoever finalized the charge at the end of the night is vehemently defended all the way up to the General Manager, who made absolutely no apologies for the illegal override. They would rather be combative than practice basic customer service. Take your business to a local restaurant that actually values honest pricing and legal billing practices, and won't subject you to extremely hostile management.

Nice neighborhood dive bar! Perfect place for darts…read more I will return here soon. Nice atmosphere. Great service.

Nice neighborhood bar offering darts gaming n fun with real people who care. Host dart tournaments…read moreand so much more. Fun place to unwind

Very nice bar inside with lots of TVs and large bar with all your favorite drinks. New outside…read morepatio has karaoke each Thursday 9pm-12am and the weekends they have live music. Best entertainment patio and nicest inside bar in Muncie

What a great place. The food was fresh and good. I would definitely good again. They have $1.00…read morewhole wings on Wednesday with a minimum of 5.

Nice small restaurant with excellent food and friendly atmosphere and service . Looking forward to…read morenew menu items will be back again.

I'm only being generous with 3 stars because this place usually bangs for a nice lunch…read more This time, however, one member of my party had a raw chicken sandwich. Like, how is that possible? Not even exaggerating I'm being so fr yall. Also, wings were lowkey buns. My burger was fine but kind of unseasoned. Maybe the JV team was in that day? Anyway, great vibe in there with nice staff. Would go again because of my past experiences.... Cautiously. Love and Honor, Bob B.

Disappointing sums it up. I had the Miami tradition. It was so cold and took forever to get our…read morefood. Server only came by to take order and to drop off the check. Some other person brought out the food. Tater tots were amazing. Bathrooms are gross, no soap. I really wanted to like this place more.

My wife and I shared a breaded pork tenderloin sandwich with fried mushrooms instead of fries (not…read moreincluded with the sandwich either way). Sandwich was tender and tasty, about the thickness I prefer, 1/4 inch with a thin and nicely seasoned breading. The fried mushrooms were surprisingly good. Best tasting breading I've ever had. In fact, they could bread their tenderloin with it and make it so much better. If I'm ever back in Richmond, I'll be sure to drop by.

Hubby & I stopped in for a late lunch around 2:15. The lunch menu ends at 2:00 so we missed that…read more The ambiance is a typical bar with multiple TVs & loud music. I asked about the appetizers & the server informed me they came in frozen so I declined. Hubby ordered fried shrimp with fries & coleslaw. I got the Southwest burger with fries. It took about 25 minutes for our food to arrive. I really loved the fries but my burger was a bit underdone (pink in the middle). Hubby thought the shrimp was average but really liked the fries also. We may eat here again & try other items on the menu.

Went in for an early lunch on a Saturday and sat at the bar. The bartender was pleasant and…read morehelpful. Naturally, a lot of TVs with sports talk, games, UFC, etc. so a good sports bar vibe. Food was good, I enjoyed 6 wings, flats only with blue cheese and celery and a side of onion rings. The food was good.

Bad service took an hour for 6 bones wings what the flip Buffalo Wild Wings some guy got here after…read moreme and got his food before me

I have been coming here for years. I'm retired military and I don't recommend a place that has…read moreundercover demeanor. My first negative experience was from being questioned by one of the owners. I'm going to call it as I see it with no personal feelings. I am going to detach myself from my bias. So back to one of the owners. He perceives to question me to the affect of who am I? So I respectfully decline to answer. I've not ever been negative or unbecoming. I spent 23 yrs in the U.S. Army but yet I felt like Mohammad Ali. The owner was trying to interrogate to se who I was. Mind you I'm an intelligence officer and I understand when someone is overstepping there boundaries. It's not your business to who I am! Who I work for that should not be a concern as long I'm respectful. I will say that this establishment lacks diversity and not to the point of catering to it comfortable setting of middle age Anglo Saxon heritage. This place has displayed it ugly face of only wanting a certain Getty

Stop by here all the time. Owners and staff are great and the food is excellent. I'm a pretty good…read morejudge of chicken wings and this place has the best around!

Love this place ! Great for local music and sports events on large screens. Friendly people, family…read moreowned , good service, good bar food ( love the wings ! ) nice outdoor spaces front & back .

Wings cooked perfectlly, I asked for well done spicey garlic . They lacked sauce and seasoning but…read morethey were still pretty good . Nice neighborhood sports bar with plenty of free public parking . Service was good . I ajleays try to sit at a bar when I'm a newbie . Menu has options but think sports bar / family friendly .

5 mins before closing, after a long work shift; asked for one drink and got turned away. First and…read morelast time

Perfect. Lauren and her mixology were just what the doctor ordered. The White Russians were…read moreperfect, and watching Lauren wield her magic was amazing. Hopefully she enjoys what she does as much as much as customers enjoy her service.