This located is always well-kept and organized. The clientele however is typically of the older crowd, and more often than not - entitled and rude when it comes to shared spaces. The clothing choices here a more matured than other locations I have visited. read more

I just love TJ Maxx! They always have so many interesting things they have so many good holiday items if you're wanting to decorate. It's just a lot of fun for me to browse around. I really enjoy it. read more

TJ Maxx - Interesting - Department Stores Near Me - Scottsdale, Arizona

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I had a really great experience at this TJMAXX. This store seemed to be a bit bigger and less congested compared to some of the other locations in the valley. They still had a great selection of Christmas clearance items and had started to put out their Valentine's Day decor. TJMAXX usually has really good deals on there things. The line to checkout was long and I probably waited at least 10 minutes. But when I got to the register, the gentleman working (I believe his name was Alberto or Roberto) was very polite. While he was scanning my items, I realized that one of them was scuffed up a bit, and he let me run back to see if there was another of the same item. There was not, so he took off an extra 25%. My experience with the cashier really helped make up for the long wait time. I would recommend this TJMAXX. read more

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I spend far too much time at this store! With that said ... I have NO intention of cutting back. From delicious snacks to home decor to dog toys to shoes, there is always SOMETHING I didn't know I needed. Alberto, the Manager, is a sweetheart ... always keeping an eye on the checkout line and even jumping on a register himself when it's busy. Love shopping here! read more

This is the one chain store I would think of shopping. Two other similar chains, for myself don't begin to compare. I have find quality ar acceptable prices. The atmosphere is conducive to my looking for useful bargains. One example was ladies slippers. I bought about a dozen pairs and then do not need to buy for a long time. Good quality and considerable savings. As time passed the savings increased. My personal experience with employees has always been good. With ladies clothing there is variety and value. A big plus for this reviewer is it never looks as though a cyclone passed through. read more

I always find something here. Less priced than target , or other retailers . I recommend shopping here .

The customer service is usually pretty good but i just went in today on Fathers Day and the older lady at register 8 working at the counter didn't say hello or anything so neither did i. when it was time to pay she very rudely gestured her hand at the total on the register? It's so uncalled for I don't understand why she did that then she asks me if this is my first time in the store. Idk if she's having a bad day but it really ruined my mood. I'll shop elsewhere for now on. read more

Chance, the store manager, was amazing today! There was an accidental power outage and he put in the work to make sure his team and the customers were taken care of. read more

Love this store !! I always go in and find what I'm looking for !! Never disappointed! I just have to say that a cashier name Yami was the best she gave me wonderful costumer service and she had a big smile and convinced me to finally get that TJ Max credit card love her ! Would recommend to anyone to come and shop here ! read more

It's with Synchrony Bank they give their credit cards thru this online bank can't really pin down a location anyone to talk to....I sent them a payment via money order. They sent the money order back mutilated and with a letter saying it had gone through their processing system. But they couldn't accept it. I called and emailed finally someone reached me said they would honor their mistake. Then I get a letter stating I can't prove it. So now I owe for them mutilating my payment and a huge later fee calculated from when they first refused the money order and sent it back to me. This is a bank and their fault now I am being charged later fees when they couldn't even make up their mind whether to honor their mistake or not ? This is business??? In my opinion this credit card from Synchrony Bank is not honorable I cannot trust them. I am at risk for bad credit and a large bill I don't owe read more

I haven't been inside a TJ Maxx in several years I decided to stop in today and the price tags chased me out the store this location offers luxury designer items they're a little overpriced for the older styles also you don't get the benefits or customer service that the luxury brand offer. The store was organized the customer service was good I'm sure it's some great deals in store just not the items I looked at. read more

TJ Maxx - The exterior of building - Department Stores Near Me - Scottsdale, Arizona

My most recent experience Was utterly disappointing to say the least. I was looking around on one of the racks of clothing and there was a skirt hung up on a pant hanger by itself, not tagged. I looked around for the item again on racks near it, but there was nothing like the item around it. brought it up when I was going to check out to ask for a price check and Sylvia, who was not even the cashier who was helping me shouted at me "The item was a set, if I was aware " in a very rude manner. I let her know that it was the only one on the floor and I couldn't find anything else let alone a set. She again was very condescending to me and said that "they have a back room that I can't see." They made me wait several minutes while the supposed manager checked the back room. Only for the "manager" to come up and say that they didn't recognize the item and it wasn't theirs and wouldn't sell it to me. After Sylvia rudely told me it was a set just minutes prior. How was an unknown item hung out and put up on the floor. As someone who has worked in retail management, I do not know how an item is hung up and put out onto the floor by itself If it is a part of a set, let alone if it's supposedly merchandise that doesn't belong to the store. Sylvia needs a lesson on Customer Service and how to talk to customers. And the manager needs to be retrained on how to properly merchandise a floor and run a team . read more

No one enforces the mask policy at all. It's absolutely ridiculous. One woman was carrying hers in her hand and walking about the store. When approached, at my urging, by a manager, he asked her IF she had a mask. She pointed out that she did, in her hand. He replied "oh - ok." And walked away. Pass on this store. No one wants to wear a mask. Enforce your policy if you're going to plaster it all over your doors. It's not ok to let entitled people ruin things for everyone else. Shame on TJ Maxx management. read more

This is my all time favorite TJ Maxx store. It's not overwhelming large and always has awesome things. The manager is awesome. He was walking around asking everyone if they needed help. This is while the store was busy on a Saturday afternoon. I'll admit I'm into the Rae Dunn goods now and they always provide a lot of her items. read more

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The staff is unwelcoming at this location and closes the store before business hours. The overhead announcements saying the store was closing were done every 5 minutes beginning 30 minutes prior to closing. They were very harassing and distasteful, and really discouraged shoppers that remained in the store. Lots of staff walking by giving dirty looks as far out as 20 minutes before close. Manager was on duty and condoned all this. They announced the store officially closed 7 minutes before close. I had a cart full of items and decided not to check out as I refuse to give a place that treats customers like this business. Should have gone to Ross like always. Friday 08/10/22 7:30 pm - 8:55 pm was when I received this experience. Follow up with manager. read more

TJ Maxx - Manager who facilitated this less than desirable experience - Department Stores Near Me - Scottsdale, Arizona

Ladies love TJ Maxx!!! Okay, maybe not all ladies but this lady does. I frequent this one because it's up the street from the kids' soccer practice. I typically go in to browse and see what they've got. I've have to admit in the past decade or so my sense for fashion has depleted significantly. However, every now and again I find something I just adore and can't help but to purchase it. I always get compliments on the items I buy here. Considering they don't just carry a few specific brands of items. I prefer TJ Maxx to their competitors as I just feel the quality they sell is slightly better than the other. Though both places are those hit or miss shopping experiences. The household items always amaze me. They've got cool gadgets and they're all decently priced. I love the selection of candles that they carry most of the time and stock up nearly every time I'm in. I also LOVE when they have seasonal items because again, you cannot beat the price. I always check out the kids items since we've got the kiddos. I'd much prefer to pay a reduced price for items that will only last until the next growth spurt than full price and realize that spurt is tomorrow. The boys section is usually lacking compared to the girls but tis life and not really surprising. I know they're good about returns, I purchased a dress over the holiday season without trying it on (I can't stand trying clothes on) and I didn't realize it had no back. I also didn't realize, I'd never wear the dress but for the occasion I was purchasing it for. I'm also one who has the intention of returning items that don't fit or that I don't like etc (buyers remorse), and never ever takes them back because I feel as though it's going to be a grueling process. It was pretty easy. She asked me if there was anything wrong with it, put the money back on the card and voila! Return completed. read more

Stopped off here since I had forgotten to pack some items on a trip to the area. Slim pickings in this location and it was not well organized. read more

No one around to work people in line waiting, then I get to the cashier and simply ask for an itemized look at my bill because it seemed higher than expected. There's no where that shows you the build up of the cost until after you paid. I also asked if I could use a phone number connected to a card and that's apparently impossible as well. The lady called for a manager to watch the transaction because I guess this work establishment was intimidated by simply questions. go elsewhere. read more

I have to admit. I used to not like shopping here, but then one day I discovered these addicting bags of crunchy munchies....PopChips!! And so I would come back and search for these. I have not seen them lately sadly. So between the crunchies and munchies, I have shopped for socks, liquid soap, active work out gear, laundry mesh bags, hangers, and picture frames. It's kinda fun and convenient to shop for random items you may or may not need. They carry all kinds of clothing for any age, beauty products, and home decor for everyday use or for holiday cheer! The lines fly by quick and parking is really convenient and plentiful. Shoppin like a maxxinista! read more

Customer service is awful and the cashiers that work here are rude much of the time. I bought a purse here , it was made from cheap material and started falling apart after 5 days of barely any use and they said no we can't return used items. I had to sit there and argue with the managerRhoda for a long time before she finally agreed to do the return for a measly 34 dollar merchandise card. Tj max. I am done. Cheap crap you sell and your customer service makes us all want to be online shoppers !!!!! On line. Here I come !!!!! read more

T.J.Maxx om Miller and Camelback has always been the best TJMaxx in my opinion. I'm writing this because recently the store has been revamped. Everything is in a different location and it seems really "picked over" and hardly any merchandise available. I personally used to love shopping there but lately I just can't get into it. I don't like the way it is presented _and in fact I don't even look at the clothing at all anymore. I don't know what happened to the cute clothing that used to be front and center when you walked through the door. I do have to say that all of the employees that I have come in contact with have been extremely friendly and helpful!! I have been shopping here for years and never had a rude employee. read more

I have been going to this TJ Maxx for years. There selection of clothing is not what it use to be. It is very hard to find anything now that is super big on me or fits like a glove once I try it on. The quality of the clothing is also subpar. It is like the clothing buyers TJ Maxx are using are poor. This store may be popular do you where it is located BUT it leaves a lot to be desired overall. read more

This is not a regular TJ Maxx, it's awful!!! Drive more and take extra time to go somewhere else. The place is a mess, the aisles are very narrow and I was constantly bumping carts with other costumers. Also the employees contribute to the chaos, I found about 4 gray rolling carts with items to place on the shelves. One employee, a tall white woman with short hair was very arrogant and didn't ask for permission to pass with one of those gray cart from the back of the store....while I was browsing, neither apologize or say thank you. I like the places where I can feel a "positive vibe " clearly this is not one of those. read more

TJMaxx is fine and has lots of selection at this location, but I am over the inability to not try on clothing in the store. I will not shop for anything except home goods. Why take so many things home, and then return if they don't work out? Are they protecting you from covid ? Doesn't make sense if you take out of the store and then return items. read more

I rate it a 1 star bc I found real poop and pee In the toy section. The workers knew abt it and they didn't do nothing.

To say I've spent 10's of thousands of dollars with this company would be an understatement. I'm now a former customer. I'm tired of having the TJX companies put their physically challenged customers on the back burner. What is the point of having handicap fitting room stalls when those who actually need them have to wait time and time again while able-bodied individuals occupy them? The irony at this particular location is that I've been told by two employees that the door to the women's handicap fitting room stall locks itself. If that's true, an employee must have willingly opened the locked door for able-bodied people to enter. There's are other places to shop with accommodations for the physically challenged. I'll be heading there, instead. read more

The return policy on a customer service level is absolutely outrageous. On December 3rd, I ordered a Queen size comforter. Today (December13th) it arrived as a King, a mistake on your behalf. When I contacted you to remedy this situation, I was told I would not be receiving what I PAID for and that I must take this back to UPS and await for it to be shipped back to your distribution center, in which you will then turn around and refund me. To physically receive my money back will then take 10-14 days on top of the travel time for the comforter to make its way back to you. I am now burdened with the task of repackaging the item, and bringing it to a UPS store. I am absolutely mind blown for many reasons. I am now out of money, do not have the item, and now have to clean up the mistake your company made. I have to take time out of my day to clean this up for you while you hold my funds. I am now having to carry the loss on behalf of your company. There was absolutely no ownership taken by the agent I spoke with on the phone (Sabrina) who represents your company/policies. I cannot fathom the logic behind this kind of policy. 1. You have my money. 2. I do not have the product 3. I have to do a chore on your behalf 4. I am now tasked with having to reorder, only after my funds make it back to me, which will end up being very far from now 5. This order experience will end up lasting me over a month of time, which is absolutely absurd. 6. There was absolutely no solution set up for me--only for you. 7. I offered to drive it back to the store, again, attempting to resolve the mistake made by your company 8. I was directed to just blindly place the order again, as if I just so happen to have extra funds, and as if I were trust you after the first disaster. 9. When asked to speak to a supervisor to directly to provide feedback about this nightmare, I was put on hold only to have Sabrina come back to tell me no supervisor was available. Please explain the logic behind this as I have never experienced such horrendous customer service. This is absolutely unacceptable. Please resolve this issue for me as it is your mistake. I can be reached via email or phone. 4806005975. read more

They didn't have either item I was looking for. One I could understand cause it was a bit unusual these days but the other was plan dinner napkins in white. That seemed pretty basic. So I'm only giving three stars. I did see they had some Gillette razors which seemed like a pretty good deal compared to elsewhere so I picked up some of those. read more

TJ Maxx - Dish department - Department Stores Near Me - Scottsdale, Arizona

I've been shopping at TJ Maxx for decades. This store offers a good selection of items - and of price ranges. Today, while shopping at TJ Maxx on Miller in Scottsdale, Arizona, I was reminded why I shop here. This store is well organized and maintained and has a good staff. Jennifer, who helped us find what we were looking for, is kind, helpful, professional, smart - providing the kind of customer experience that makes shopping at TJ Maxx a pleasure. During this busy season of last-minute shopping and the inevitable January returns and deals that will cause long lines, I'm happy that this TJ Maxx and its great employees are nearby. read more

I love TJ-MAXX this location is actually one of the better ones but the Paradise Valley location is still my favorite! This is a great place to come for a last minuet affordable outfit. You can get everything for your night out. A dress, heels, jewelry, handbag even new shampoo to get your hair looking fresh and clean! I do love the fact they have a beauty section here, its nice to know I can find those expensive products I never buy for myself here at a reasonable price. Its right next to the jewelry section though so have some self control! When it comes to the fashion here its a little harder to have as much control because they always have the latest styles in fashion and they make sure to keep it clean and tidy so you can actually enjoy your shopping experience. This is also an awesome place to come to find house warming gifts for those friends you love, or just to spice up your own living space! I swear my last house was fully decorated thanks to TJ-MAXX! Majority of the time the staff at all locations are very friendly and helpful, I've only ever had one experience with an older lady working at the dressing room that had a very unpleasant disposition... I haven't seen her again and I hope I never do. All in all keep it up TJ-MAXX! read more

TJ Maxx - Department Stores Near Me - Scottsdale, Arizona

I love TJ Maxx! I find cute items here all the time. This time I found two dresses for just $23. They have the kindest and most professional staff...very polite at the fitting room and making sure I am finding everything okay. The store is kept clean and organized, makes for a positive shopping experience! read more

I visit this tj maxx once in a while, but I have had a no so good experience. I was looking around the jewelry area just minding my own business and the lady that is always there I don't know her name but she is old, has black hair and wears glasses looked at me with discuss, and kept staring as if I was going to take something. First of all lady I have a full time job I can pay for what ever I put in my cart, and second of all you don't have to be so rude to people. Now every time I go in I try to avoid her area because i feel so uncomfortable. read more

This place sucks.. The staff is lazy and rude . And the management is HORRIBLE !!! I have had several friends that have worked at this particular location and all have said,, would rather work on a farm moving crap around with there hands.... So if you are looking for a job,, don't look here. You are not valued at all ... This place is ALWAYS messy, disorganized,, and how many items can you fit on one shelf ... DANGEROUS !! VERY NEGATIVE WORK ENVIRONMENT !!!! read more

I shop at this TJ at least once a week on average. I have always been greeted by someone upon arrival and as I've left. Staff is so friendly and always as excited as I am about my finds (genuinely) checkouts are fast. I am not much of a reviewer but after I had seen some come up that were less than happy, I had to jump in. This review is honest and I highly recommend this Tj Maxx for shopping everything in your home. It doesn't disappoint. They are following COVID guidelines and are constantly cleaning. read more

I shop here ALL the time and today I was treated with the utmost condescension. Not sure I'll be back I'm so offended. I purchased three bathing suits and took them home to try on. Upon bringing two of them back today, coordinator Sylvia nearly refused to take one of them back because the crotch sticker was in the wrong place. The bathing suits were CLEARLY BRAND NEW and unworn with about three attached tags per suit. It was pure ignorance to assume I had tried wearing the suit. I returned it in the exact condition I purchased it in and will NOT be held responsible for someone lazily doing their job and putting the crotch sticker in the wrong place. I'm too classy to shop in a place where I feel accused of wearing a suit and then trying to return it. read more

Because of some weird, complicated, difficult-to-explain snafu.....my gift card showed zero balance when I tried to use it. UGH!!!!! The manager and staff listened to me, corrected the problem, and I remain a very devoted TJ Maxx customer. And, IMHO, this is the very best TJ Maxx in the Phoenix area. Super heart eyes. read more

Ok, I love this place. It takes some patience to sort through stuff & find deals, but sometimes you just find some amazing stuff. I'll go for clothes, or kitchen stuff, or home decor, but I really love finding cute, cheap sunglasses here. If you're like me & drop or lose sunglasses on the regular, then have a nice selection of cheap sunnies is a must. Overall the store is fairly clean, but they do need to better organize the skincare area. read more

Was returning some jewelry that wasn't at my liking . Met a worker there, Debbie M. is was very nice, explaining thing to me very well. Overall is a good customer service here. Very welcoming. read more

I am a huge customer at tj maxx because it is my favorite store in the world . I purchased a bracelet that I loved dearly but it broke. Tyson was able to find the receipt and call me back the next day saying that he could give me store credit for the bracelet. Now usually places will not do that , but my shopping experience here has made me realize that I will forever be a customer at TJ maxx due to the outstanding customer service that everyone has given me here besides the lady with short jet black hair that works in the jewelry department. Thank you Tyson and Tj Maxx !! read more

TJ Maxx is very under rated for finding accessory clothing items. This store has very good variety and is always busy. The staff is great and they usually are working all the registers the lines just take very long. read more