Darryl serviced our truck today and absolutely did an awesome job! We have a lab so there was dog…read morehair everywhere, dried mud from the hunt and spills and stains from overtime! I was blown away how clean the interior looked after he was done! His attention to detail and how thorough he was is greatly appreciated! Thank you again! This is the only place I take my truck to get serviced! They are the best!

I hired Onsite Detail to clean my wife's vehicle, and they did a fantastic job! Scheduling the…read moreappointment was easy, and they arrived the next day and performed a thorough cleaning. After the detail, the vehicle looked terrific, like new again!

I will not be returning…read more First, you have to choose between dollar amounts. I can't remember the first two amounts but the last two were $9.00 and $12.00. Not sure how much time I would be given (It would be nice if this was posted somewhere.), I chose the $12.00 wash. Turns out that gives 24 minutes, pretty generous. As a matter of fact, I finished washing my Corvette with over 6 minutes to spare. I prefer a payment system that charges me for the minutes I use, but 24 minutes for $12 is really pretty good. Just don't like playing the guessing game and the use it or lose it game. Pressure from all the settings were fine, although the foam brush was a tad bit slower to come out than my experiences with other car washes. But here's the problem, and look at my photos: I hand wash my car using the foam soap from the foam brush. It stained my hands pink! And these photos were even after I tried wiping it off. It also stained the white parts of my expensive shoes. Not happy. It also stained my leg where it splashed up from stepping in it. Fast Orange didn't take it off, rubbing alcohol took much of it off, but not all. Not happy about this. Good thing none of it got on my clothes. Good points about this place is that the bays are clean, in the bay I used, everything worked OK. The payment system is a bit confusing and took me three tries. Using the QR code finally worked. Swiping my card didn't. The first attempt using the QR code didn't work. The payment units in the next bay didn't offer anymore information. There is use of free vacuums and drying cloths as well as window cleaner and towels. Those are all good things, but the pink stain and the payment system is a deal breaker for me. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

My husband and I recently came to the SLC location for emissions testing, and unfortunately the…read moreexperience was very disappointing. From the moment I pulled up, the inspector (listed as "M. Baker," Technician ID SL014309, on our paperwork) was unfriendly and unwelcoming. There was no greeting--her first question to me was simply how I would be paying. Throughout the inspection process, communication was minimal and came across as very short and dismissive. The bigger issue came with the car wash that was included with our emissions service. I explained that my husband would be washing both of our vehicles, as I am currently very pregnant. The inspector told us that if the timer ran out, she would restart it--no mention was made of any strict time limits or restrictions. However, once we began using the wash bays, the experience became frustrating and confusing. The timer appeared to run for only about 7 minutes (not eight, as later claimed), and while she initially reset it, she eventually began refusing to restart it--despite our vehicles being covered in soap and needing to be rinsed off. When we asked for clarification, we were met with attitude and told we had already been given more time than allowed, which had never been clearly communicated upfront. At one point, I had to insist just to get the timer restarted so I wouldn't have to drive away with soap still on my car. Additionally, I asked if there was a restroom I could use, given that I am very pregnant. I was told to leave and drive to a nearby Maverik instead. While I understand policies around public restrooms, this felt unnecessarily inflexible given the circumstances. When I asked for the employee's name, I was ignored. Overall, the issue wasn't just the policy--it was the lack of communication, professionalism, and basic courtesy. This experience felt unnecessarily stressful and poorly handled. Additionally the place is very run down and not kept up well. I would not return to this location and would recommend considering alternatives like Low Book Sales, just up the street where the service is affordable, more straightforward and customer-friendly.

I absolutely recommend this place. I brought a jeep in that had a broken window for over a month so…read moredust just lived in my jeep got the window replaced and there was dirt everywhere I mean everywhere so bad that I didn't want to clean it myself. I took it to signature detailing and the result I got was far beyond what I could have ever expected. This place goes above and beyond they work hard and they give you your moneys worth. I really should have taken a before picture because if you seen before, and after the only word for it is magic ! After photos posted however just know my jeep wheels looked faded and grey and the top. Everything is so shiny and new looking. This is the best blast I have ever experienced!

I got my 2007 4 Runner detailed here and I have not seen my car so clean since the day I got it. I…read moredrove to SLC from Houston with 2 dogs and the inside was filthy. I am amazed at how clean they got the interior of my car! I would come here again and again! Definitely recommend!

Alex makes a visit to Prompt feel like a visit with an old friend whose buddies take care of your…read morecar. Perfectly clean. Spotless.

wow !! what horrible customer service ... one star is generous to be honest. I had an appointment…read morefor a car wash and hand wax at 10 am, we were a bit early, had never been there prior to this day, and apparently parked our waiting car in an unauthorized spot. There was no one available to check our vehicle in, and when someone finally did arrive, their focus was on where we had parked our car, waiting to be told where to go for our service. Treated very rudely,barked at and told to move our vehicle immediately ( we were parked to the side and creating no disturbance whatsoever)... and as a paying customer I was shocked at such poor treatment. We chose to leave and will head back to Clarks where we have always been treated with professionalism and kindness. Good luck Prompt

Did a fantastic job cleaning my son's much neglected car. He was absolutely thrilled and I was…read moretoo. On time, great communication and very detailed work. Absolutely recommend

Good work! They were thorough and provided good advice educating me about the process.read more

As a mom to young kids, you can probably imagine the chaos that can happen in a car, so I was…read moreexcited about this car detail for Mother's Day. But, we won't be coming back. The words "Grab the shop vac" shouldn't have to be said after bringing the car home from being detailed. It does overall look cleaner, but it's maybe the less noticeable areas that really need extra attention to detail (pun intended). In between the driver seat and passenger seat is still dirty. Underneath the back row of seats still had crumbs. I don't think they even looked in the back where the spare tire is kept.

The soft touch wash doesn't work! The wash lasted less than a minute and didn't even stay on the…read morevehicle and then there was no rinse. Now we have to go somewhere else to get a wash and rinse. The number to get immediate help doesn't get answered and doesn't allow messages. $9 for a waste of time and worse than having a dirty car.

I did not end up using this place. They could be great but I canceled due to cost. I was quoted…read more$100 for a very specific small job and when I booked I got a text later stating they have a shop minimum per hour cost of $130. I had a coffee spill in just the driver side front section and not under the seat as my car has a 2 inch ridge to catch stuff like that. The shop I took it to took 15 minutes max including check in. It was extraction and then combed through for crumbs and then washed. So of course I tipped well for the $35 cost.

Blake was so good to work with. He let me know things as he found them and kept me informed. I knew…read morethe cost ahead of time to make an informed decision. I'd highly recommend them.

Great staff. Best prices in town. I've always had a positive experience everytime I go.read more

Wasn't too impressed!! Half my spray/jets didn't work.. and the cloth roller that dries off your…read morecar didn't even touch my car, even though I paid for it, because the idiot driver in front of me, panicked because they've obviously have never been through a car wash before and hit their brakes which defaulted the system and I got screwed of getting my $25 car wash.. and when I complained about it, they said they would let the mgr know and I'd get a free wash when he calls me.. why would I want to come back? If I can't just go through the wash a second time?