This was a great experience-- driver was super communicative and helpful. Got my car taken care of…read morein no time!

In early October my car broke down on a Parkway. I was towed by the State Police Towing company to…read moreNorthern Boulevard and 219th Street in Queens. It was 9pm, dark and the car was un-drivable. I called AAA to tow me to a AAA recommended garage. After over 4 hours of waiting, AAA told me they had no driver available to tow me, and that I should call a private towing company. It was after 1am and I was quite nervous. I called Power Lift Automotive and the dispatcher, Rob, answered the phone. He was very reassuring and said that Justin, his driver, would be there within 45 minutes - and he was. I was still nervous because I had to pay cash and leave my car with Justin whilst I got a cab home. But both Rob and Justin reassured me that Justin would take photos of the AAA service station and of my keys being dropped into their drop box - and I received many photos and a texted receipt. Today I called to get a proper receipt to present to AAA for reimbursement and spoke to Andy the owner. What a pleasure to deal with such a pleasant, reliable and competent team of people who put their customers needs and well-being first. I highly recommend Power Lift Towing if you ever need to get towed!

So this Company Blew me away. Talk about customer service, you really get to know what a company is…read moreabout with the way they deal things when they don't go right and these guys get 10/10 from me....A+++ It came from them being asked to tow my car when it broke down. There was a little damage to the body work, nothing major but it was going to be one of those calls. You know where you are going to battle to get it put right.... Nothing could be further from the truth, the owner Luis got on the phone and IMMEDIATELY accepted full responsibility with an apology and asked when he could pick the car up to put it right!! Kinda taken aback I decided to take the car myself to meet this person and see his operation. When I got there the other owner John, seemed so pleased to see me, he gave me a tour of the body workshop they had (full of porches and high end cars, which made me feel comfortable). He told me he'd have the damage fixed and back to me that night, plus they'd do the whole bumper, covering a little dent we'd done to it months before. That night the car arrived back, fully detailed and looking brand spanking new! Thanks Luis and John for a great experience.

Empire State Towing tried to charge me $59 for a 3.6-mile tow that should have been fully covered…read moreunder my AAA membership. I understand paying the congestion fee plus tax, but no one at AAA or Empire State Towing could explain the extra $44. Instead of clarifying, they sent a driver without my consent and demanded payment on arrival. The driver was professional, but the company's billing practices are not. This looks like attempted theft that I'm sure Empire State Towing performs on a regular basis. AAA should not be partnering with a company running scams like this.

I picked up a bolt or screw in my tire after crossing the GW bridge into NJ. Not in familiar…read moreterritory, and with a tire that quickly deflated to a flat, I googled Tire Plug Repair Service and The Roadside Plug came up as highly rated. Now I know why! Johnnie was responsive and communicated his ETA. When he arrived he quickly plugged my tire, checked the rest of the tire and tested the plug. It's nice to have someone helpful and caring when in an unfamiliar place. I HIGHLY recommend The Roadside Plug for any of your needs! Very fair price and quality work. Trust me, you will be in good hands!

I see all the good reviews on this guy and figured I give him a shot and I'm sure he's a great…read moreindividual but his pricing is absolutely ridiculous. Either people don't care about spending the money or they are completely misinformed. I needed two tires replaced. Mounted and balanced. I already purchased the tires on my own. He gave me a price of $150 a wheel!!Which is absurd. That's $300. I can buy all four tires for under $280. I went over to my guys at ETD in Hackensack and payed $84 before tax. That's mounted and balanced. I get you have to pay for the convenience of him coming to you and to make a dollar but taking advantage is a whole different story.

I can't say enough good things about this company. They're honest, reliable, and always show up…read morewhen you need them most. Whether it's a flat tire, a breakdown, or just a bad day, they handle every situation with professionalism and care. The driver was courteous, showed up quickly, and treated my vehicle with respect. You can tell they genuinely care about helping people not just making a quick buck. If you ever find yourself in a bind, this is the team you want to call. Highly recommended!

Brian was so great to work with! I had him tow a vintage car I bought in another state via FB…read moreMarketplace -- He was responsive, professional and during the towing process stayed in communication throughout pick-up and drop-off, which put me at ease. He also went above and beyond at drop-off to make sure we safely had it stored away too and had everything we needed from the transfer, even made recommendations for things to consider and need to do now. Would and will absolutely hire again if I need either a tow or large Facebook Marketplace pick up!!

Their service deserves nothing but 0 star review. Terrible service has me waiting for 5hours and…read morewasn't even able to tow the car. Kept telling me they're 15mins away. My advice please dont do business with them. Just take ur business elsewhere. 5hours in 30degress weather. I don't normally do reviews but they're all incompetent. i'm sorry to say

Waited an hour and a half. The phone representative canceled my towing request after calling them…read morefor an ETA. He said they were their time frame of 90-120 mins and told me if I would like to choose another company I can, hung up. Unprofessional. Childish.

Jason the truck driver dropped my car off in New Jersey last Saturday night before xmas and forgot…read morethe key. It is now a week later and having given him an attempt to return the key it is still Mia and my car is sitting in Jersey unable to get work completed. However he did make sure to get the tolls reimbursed at almost midnight!

They never came to move a car blocking my driveway I texted them & no one ever answer me be they…read moresaid they where on their was that was early this morning it is now 4:53PM no one ever go back to me or came to move the car

Gabriel was the absolute GOAT. Safe, professional, efficient transportation. With dispatch from…read moreJasmine, we were able to coordinate in less than 30 minutes, for a ~70 mile job. This was during NY rush hour, and involved crossing several bridges and tolls. In terms of pricing, BeastMode's quote came in significantly under their competitors. I highly recommend this tow service. Huge thanks to Gabriel for a flawless service, and Jasmine for helping coordinate.

Excellent service very kind and fast. The price was also very good. Thanks for all your helpread more