Outstanding experience Juan put our anxious dog at ease - she is so much more comfortable with her…read morewonderful summer cut. Highly recommend!

Juan groomed my little Cavapoo Macie yesterday. It was her first grooming experience since she is…read more11 weeks old. Great job he did grooming her. She was stress free and absolutely looking more adorable after grooming. Juan, you are a great groomer. And your love for animals is greatly appreciated. If anyone is looking for a great groomer. For their precious animals. I highly recommend Juan for your pets grooming needs. Thank you for the great job you did on my little girl Macie. We look forward to seeing you again. For Macie's next appointment. Martha Rizzicone

Does anyone know what happened to this place I think the girls name was Nicole my sister had her…read moredogs groomed there & can't find anyone who ever comes close to the work she did on them please forward any info to johnm02118@gmail.com Thank you

My dog Remi has been going to daycare here for 2.5 years and she loves it. I'm only able to bring…read moreher once a week but when that day comes and I ask if she wants to go to daycare she perks up, starts spinning in circles and can't wait to get out the door. When I pick her up and bring her home she's exhausted, she gets on the couch and doesn't move for the rest of the night. Even the next morning it's hard getting her out of bed. The ladies that work here are great too. They're accommodating and very friendly. My dog doesn't need grooming but if she did I'd totally trust these guys! Niki (the owner) does a great job grooming from what I've seen. These ladies work hard too, they're there when I drop off and still there when I pick up after working a full 8 hour day and getting a quick workout in. And their prices are good

Brittany is a life saver for our nervous boy who isn't a fan of going to a groomer with a bunch of…read moreother dogs around. She pulled up to our house right on time, was knowledgeable, and was great with our Rudy. He got The Works and came out of her van smelling like bubble gum! He is now on her regular schedule for nail trims and the occasional bath, and we couldn't be happier!

Called several times. They don't answer the phone. Don't bother wasting your time callingread more

I've been taking my dog (York) to Pet Smart for grooming and wanted to try something different…read more York is terribly nervous and scared when he has gone to the groomer. When we arrived at the groomer they greeted us, expecting York. The check in was simple (I used a Groupon for the first time). I received a text in less than 3 hours that he was ready. I didn't pick him up, the experience seemed fine. He wasn't as "stressed" when i arrived home. His cut turned out really cute. I will go again.

If I could give 0 stars, I would…read more Multiple times, they have not answered the phone when I've called to make an appt. They also put my appts in for the wrong days. The last time I will EVER bring my animal there, was the worst. My poor dog... we picked her up after texts they wanted to close early. The lady from the front who I've never seen there went back, was yelling at the dogs to move, she opened the door and I saw her push a dog. My dog ran out and urinated on herself and the floor. She's 3 and doesn't do that. I can't remember her last in house accident. She was also shaking and if you looked into her eyes, she looked like she was physically crying. I called the dog warden the next day to report them, and he said they already had open lawsuits and claims against this place. If you love your pet, keep them FAR away.

I have to say shampoodle went above and beyond by coming to my home to clip my dogs nails. The fact…read morethat they go to homes to service your pet is outstanding and beyond in customer service! Cheyenne was absolutely fabulous. she deserves five stars as well

First time customer for our small breed Maltese mix. Literally could not be happier. Requested a…read more"teddy bear" cut and it was amazing! So very happy we found this groomer. Highly recommend this business.

As far as grooming goes, they do a very professional job. But as I read through other reviews, they…read moreare very pricey and buyer beware I was quoted $150-$180 for each of my Newfoundland's. It ended up being almost $500 and I got the same treatment with the manager. I explained beforehand that they had several mats due to my Won dog being disabled, and it is extremely hard to move him around and he needs to rest a lot. My other Newfoundland again was groomed beautifully. She did not need as much attention, but I was charged the same amount 250 for each dog. Yeah, that's outrageous. Finally, they have so many dogs that they're grooming. It takes them longer because they do not have enough staff. I was disappointed with the outrageous charge of the cost.

If you can get by the WOMAN on the Phone,Your in...!! She will try your Patients !! This Place…read moreis a MESS !! Emily has Lost the Fight. The Groomers CUT the way they want, I gave up and Never went back !!! They want CASH...CASH....CASH !!

Very knowledgeable and eager to please. I'm always greeted…read morewith a smile when I walk through the door. The shop is always neat and clean . My three little ones can't wait to go knowing that they will be well taken care of.

I have 2 difficult dogs to groom, or that is what I was led to believe. .. until they went to…read moreVal's Little Pals. . She did an EXCELLENT job. They are clean, beautiful and took right to her. They loved their time with her. Super prices, close to home, happy dogs = happy mom.

This is one of the best run, caring and compassionate businesses in the Capital District. Pet Spas…read morewas the only place that I would take my dog to for services. I took my maltese here for boarding and grooming for almost 16 years (my dog just passed). In this time the cost for a grooming only went up three dollars and some change! I was always happy with his cut and reasonable time it took for him to be groomed. Amy used to groom him, she was the best. My dog always came out with a big smile on his face. The staff are ALL beyond kind and considerate towards my dog and I. I boarded him at least once or twice a year (for 10 days) in the suites with the webcams. You must book early for these on holidays. I loved checking in on him and watching him play in the doggie day care (while I missed him on vacation). The staff are attentive to any medications and/or dietary needs, and will call you if there are any major problems while boarded. This business is so great that there is a strong following of people who keep it really busy, so plan ahead for a grooming and boarding. It will be worth it. I totally recommend Pet Spas and Suites. They are so personable and caring. This isn't run like a corporate pet store where you never see the same people again the next time you come in, the crates are half the size at the corporate chain pet store. I went once and they were rude. I had a friend whom the corp. chain didn't take notes on her dog who had a hip problem (nor did they listen to the owners) and the dog ended up getting hurt- requiring surgery- costing thousands of dollars and pain and suffering to her dog. That would never happen at Pet Spa. It will be sometime before I get another pup but I know where I'll be taking him/her when I do. I will miss the Pet Spa & Suites family until then. Thank you for all the love you gave my dog Caesar and the beautiful things you did to honor his life after he passed. They meant the world to me.

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

When I make a frantic phone call to a veterinary clinic about a sick animal who was absolutely fine…read morein the morning and suddenly became sick, knowing this clinic is located five minutes from my house, I don't want to be told at 10:30 in the morning that the veterinarians will be going to lunch soon so I should find somewhere else to take him. I have worked in healthcare, my whole life and never would I let lunch interfere with patient care. I wouldn't expect anything different even if the patient is an animal. This was a completely insensitive response.

Staff are very personable and services are reasonably priced..Thank you Dr John and Ally for your…read morecompassion and taking such good care of Lucy!