We had an amazing experience with this window company. From start to finish, their customer service…read morewas top-notch -- friendly, professional, and easy to work with. Our sales rep, Marco, did an outstanding job explaining everything to us and made sure we felt confident and informed throughout the whole process. The installation crew was quick, efficient, and did a fantastic job installing our new windows. Everything looks great, and they left the area clean when they were done. You can really tell they care about their work and their customers. Highly recommend them if you want quality service and a smooth, stress-free process!

Definitely not the cheapest but Jose and his team were quick and did a fantastic job in the end…read more We're very happy with our beautiful windows. There were a couple adjustments that needed to happy along the way and Vlthe team stood by their work and addressed all our concerns.

I have been doing business with Crystal for nearly 10 years…read more Jay and Vivian are both great to work with and provide exceptional customer service every time. They stand behind their products and honor the warranty but like every other manufacturer in any business they are not perfect every time. if I ever have an issue, I reach out to them and they will get the process started. Their delivery drivers, Saul and Willie are courteous and hard working as well. I have read a couple of their reviews which in my opinion is unfair to compare them to Andersen because Andersen charges 4 times the price for their products. Overall, good people to do business with, and I do agree that there is definitely room for improvements to be made on all levels. Thank you Jay, Vivian and everyone else who work hard to take care of their customers.

Why pay more for quality vinyl windows and sliding patio doors? I purchased Milgards before and…read morethese windows and storefront doors were of excellent quality and competitively priced. I would had to pay a lot more for Milgard or other name brands. Crystal Pacific Windows is the West Coast division of Crystal Windows in Flushings, NY, which has been in business for over 30 years. So they aren't a fly-by-night company. And they have the warranty to stand behind their work. I did my homework. I chose Crystal Pacific for their commercial lines of vinyl storefont windows for my motel lobby and all 11 rooms facing the street. The quality of the windows exceeded my expectations. The guest rooms facing the street used to the last ones to sell because of the street noise. Fire trucks and ambulances would race towards Providence St. John's Hospital. These dual-glazed, energy-efficient windows cut the noise level by 80%. I also swapped out the old-fashion, wall-sleeve PTAC air conditioning units that also transmitted sound. Now, our worst rooms are amazing quiet and comfortable. And they look great from the street too. Here's our facade renovation poster about our facade renovation. We are almost done. I'll post the actual storefront and guest room windows once we are done and all the dust is gone. During the renovation and installation by our general contractor, we noticed that one of the windows had a crack. My GC said it was due to stacking too many windows against the wall. Regardless of who or what caused the crack, Crystal Pacific's Service Team IMMEDIATELY came onsite, inspected the cracked window, measured it, and replaced it within a week or two! Wow, great service too.

Darrel Holmes came out and gave me a quote that was far better than others. Once I agreed for the…read moreinstallation his team came out and did a wonderful job. My neighbor said nice face lift. Thanks Premium Windows and I have recommended him several times already.

We had their windows and a patio door installed in November, 2025 by a local installer in Santa…read moreClarita, CA. . While we really like the quality of the windows and door so far, when I went to claim the federal 30% energy tax deduction for them on my 2025 income tax, Premium could NOT provide the "QMID certification" that their products meet federal energy saving standards required to get that tax credit. Apparently, the firm did not apply for this certification (it's a "QMID number") that one must put on their tax return when claiming the 30% credit. So we are out $850.00 (actual dollars) off our 2025 taxes. You would think that a company selling a product that was eligible for a hefty tax credit would make sure that they could provide proper certification for the customer to claim that credit, would't you? I mean, come on...Nice windows, but... I give them three stars for the nice windows, but they lose two more because of the lack of tax information.

Very unprofessional company!!!!! I purchased double pane windows and sliding doors for my entire…read morehome during a remodel. Once they were installed I noticed there is large dust streaks between the glass as if they were not properly prepared and cleaned. I contacted someone by the name of Wendy which identified herself as the office manager. Very unprofessional and lacks in customer service I am hoping the owners are aware of the verbal abusive manner she speaks to customers. BEWARE if you conduct business with them expect nothing but defective merchandise which they are not willing to rectify their merchandise. BBB wil be notified employees like Wendy should be fired.

We replaced all of our windows and doors using WMB Windows. They did not install them and I…read morebelieve they always use a 3rd party to do so. Six years later we noticed that 2 of them had broken seals. They came out the next day, said they'd be back in about a week with replacements at no charge. Juan was our installer. So knowledgeable, so friendly, and we are so very happy! That was outstanding customer service seeing as how they didn't do the installation in the first place!

Beware this company is not business friendly when they make a mistake they tell there customers to…read morepound sand according to them they never make a mistake there residential department sucks!!! They couldn't empty a boot full of water if the directions were stamped on the heal !!!!

I have been to many other suppliers in CA. ABS is the most…read moreprofessional one I have ever bought from. I have had some product issues and they are quick to respond. They even sent their operations manager out to take a look and on the following day the doors were removed, reworked and installed in less than 24 hours. Not sure what went wrong with the first reviewer "Jeff " all I have to say is stick to being the food critic and leave the building materials to the pro's. Every door manufacturer will make you eat it if you are 100% wrong on your specs and ABS is the most forgiving. I have made a few mistakes and ABS has saved my butt with their professional knowledge and experience. Hats off to their dispatch and drivers they are the best in the business. I have had some real out there request and the transportation manager has made it happen on time every time. They are not the cheapest but good service is not cheap and cheap service is not good.

THE experience from start to finish was 5 star. The attention to detail with the stucco and trim…read morework once the windows and doors were installed is outstanding. Highly recommended!

Adding photo of the style originally requested. Had them in my last 3 homes and loved them. Tilt…read moreand turn, open inward for easy cleaning. NOT Vertical 2 single-hung mulled together. Oscar argues that's what we ordered. We never even knew that style existed.

I was checking the paperwork which my husband signed for a kitchen and bathroom remodeling. I found…read moreout that he was charged $3090.40 for 30 feet of flooring. The size of the flooring space was approximately 6 feet by 4 feet. He was charged $125 per square feet instead of $24 per square foot. The maximum cost should have been $720. To place a vanity with a value of $300 which is small in size. $2060.27. Unbelievable. I will be trying to contact the company again after my findings. And I only found out now because we needed to disclose the information to the future owners. Before signing any contract get a few quotes and have an attorney look over the figures.

I recently had my bathrooms remodeled, and I couldn't be happier with the experience! From start to…read morefinish, the sales representative Sean Stern was absolutely amazing. He took the time to thoroughly explain every detail, ensuring my husband and I understood the entire process. Sean's dedication was evident as he was here until the late evening. , He went over everything with my husband and I.despite the fact that this was not his area. He got called out on this sales call which was way out of his area and we had a lot of questions and it was getting late and at no time did we ever feel rushed or like he was trying to hurry up and get home. During the process prior to them coming out to start the job I wanted a few things changed and Sean was available incredibly responsive and proactive. He handled the issues efficiently, keeping me informed and making sure everything was resolved quickly. The final result exceeded my expectations, and the outstanding customer service made the entire experience stress-free. I highly recommend this team if you're considering a remodel--you won't be disappointed

This business is OUTSTANDING! The responsiveness and customer service are exceptional! The…read morecraftsmanship is extremely impressive! Thank you Rene and Team! I love my staircase!!

I was so happy with my brand new Redondo Beach staircase that when I moved to the OC, I knew just…read morewho to call again. The staircase in my new home was such an eyesore that I winced when I saw it, and almost chose not to view the home. Rene and Rene jr. turned that eyesore into a masterpiece while still maintaining the feel of the home. They worked with me on design, incorporating the cherry wood I wanted to keep ok the stairs. They are super quick. Everything for my complete new stair build took 4 days. This remodel took 2.5 days, and looks amazing. They truly care about their workmanship and it shows. I rave about the quality and quickness of this business. They arrive early and have an amazing work ethic.