We have our annual inspections each year and each year they're very helpful. The inspector whose…read morename I believe was Nick, found a leak this year that would have gone unnoticed by me. They're always courteous and on time too!

This is an update to the review I posted a few weeks ago on the family owned and operated business,…read morePest Out. Miss Sandy the CEO called and apologized to me for the unsatisfactory workmanship of the two men that was sent to my home to replace the fallen insulation and or missing sections of our crawl space. I thanked her for taking time out of her busy schedule to respond. She appeared very concerned the job was not done right the first time. and vowed to make amends. She sent the two men's Supervisor Mr. Keenan out to perform a quality check of the work that had been sent to do. When he exited the crawl space,we sat to discus what he observed. He explained the condition the condition it was left it in, and it highly upset him, for they had not done the job satisfactory and he qualified that was not a not a representation of her business practice. She takes pride in her company and likes to have satisfied customers. Mr. Keenan took pictures to show Miss Sandy and guaranteed he would make it right to my satisfaction. We had paid a nice price for a nice job which fell short in every way. Today September 6, two men, Jasen and Alex showed up on time between 8::00 and 9:00 as scheduled, with the proper materials to complete what should have been done by the previous men. He rang my doorbell and introduced himself and stated they were here to restore what was necessary to keep our home cool in the Summer and warm in the Winter and without further a-due went right to work. Now I we are late Senior Citizens, so I could not join them two see what they did, so Jasen provided me with before and after pictures to show a nice view as well as explained what he and his counter partner had done. From those photos, it appeared they had met my satisfaction for a job well done. Before Jasen and Alex left, they cleaned up the area and carried away all the old sagging and deteriorated insulation. In addition Mr. Keene had returned a check Miss Sandy gave him to reimbursed me for the HVAC service done. I had to pay to call a service man to service my AC unit, which he found in excellent working order. I did not expect this, but that showed me she took pride in her company and wanted to make amends. You can read the condition the other two men left the crawl space in in my previous review. I take back my previous unsatisfactory rating of this company and wish to change the overall to five stars. Miss Sandy was very polite with me and it shows she take pride in her company , by the action she took. I also have this company doing my pest control. I also stated the you lady had put poison control boxes in with my food storage cabinets. Miss Sandy explains they were not poison, but contained a sticky substance to capture the insects for coming out again and will be change out quarterly and spray.ed This put my Wife and me at ease. I will be renewing my Pest Control Contract with this company at years end. Therefore, I now recommend this company to all. If you happen to be unsatisfied with calling them, rest assured the owner, Miss Sandy will make it right when brought to her attention. If you need pest control, call Pest Out. This company, will treat you right. Tell them Joe sent you.

I am sure they do very good work, however; Very pricy for those of us on a fixed income.read more

Orkin was contracted to remediate our home for rodent activity in the crawlspace. It has been…read moremonths, and we still have rodent activity. Orkin will not resolve this issue and say they did what they were contracted to do. In the meantime, we have had three major appliances wires chewed which we have had to pay for because Orkin did not remediate the rodents as contracted.

Nice guy and so far we have seen less bugs and he has 2 more service treatments to go. Right…read morechoice!!

I did want to update my review and add an extra star. They did reach back out apologizing and…read moretaking ownership for not responding. That was not necessary but greatly appreciated.

TALENT was recommended to me by a neighbor. It seems like we have all gone with Talent Pest Control…read moreto protect us from all of the critters around here. Today is the first day of a two day project being done around the house and attic with new insulation. They all have been professional and friendly. They are very understanding of military families and are supportive. I really feel confident about their work. They have been responsive and efficient from the consultation to the project. It's been overall a great successful experience.

Previously, when first encountered them I gave a "good" review... things have changed terribly for…read morethem!! I notice din "pest control services " with them for at least a year, the techs came, BUT NEVER went in attic or crawl space... the foreman admitted as much. No pictures, no sounds of them in those spaces/. Then they asked to come out for a "free" inspection. Suddenly they found multiple pest issues...keep in mind they have been out to me every 90 days..!!! The foreman kept calling, but now he said he was the owner, he in the past said the owner was not involve anymore with company!!!! Beware of this business, I have called our AG of Virginia, and warn anyone in using Talent, or calling them. feel free to contact me for more info....

Always on time Efficient…read moreWorks with my schedule Very professional Consistent Great customer service

The technician that visits is very courteous and professional. He treated inside and outside and…read moreknocked down cobwebs.

I am a honeybee's keeper, and I just noticed the ProForce Pest Control man spraying my neighbor's…read moreproperty. It happened this morning, and my zip code is 23228. He just finished spraying and I called the customer service. After explaining everything, the lady tried to set me up to spray my honeybees. I told her that I would not like to kill my honeybees and if they are poisoned by their service, I'll sue them because it is a crime. The lady told me to stay on the line, and somebody will pick up the phone. After that I listened to some loops of some baroque music over 60 minutes. Nobody picked up the phone, and I did not have time to keep listening to that music. Totally unprofessional and not ethical at all company. They did spray. I took a photo of their green pickup. If something happens to my honeybees I'm going to sue them.

I cancels my service months ago and asked for pest control items to be removed from my property on…read morethe day they were supposed to service me. Their technician never showed and hasn't shown since ( this is 3-4 months later and I'm still being billed for services I asked to be cancelled. Calling and talking to personnel on phone was not very forthcoming in a solution. This will get tied up in court and cost them more in the long run. Thank you for treating your customer and disabled veterans in such a way. I hope this is helpful to others looking for services and they think twice.

I love Back Bay Pest. I've been with them several years. They always let me know in advance when…read morethey're coming and they're always on time, if a problem occurs in between my spraying they are here immediately I would highly recommend them. Matt is the best.

Had termite and borate treatment by Kenny and Steven April 28, 2026 and they did very professional…read morework. They were on time and understood what areas were needed to treat. They went in the crawl space and did sunroom treatment. Everything was looking good when they finished. Very happy it was done !

Great customer service! Dennis is responsive and offers affordable rates, with discounts for…read moremilitary families. We especially appreciate the unlimited free visits in between quarterly check-ins, to make sure all the pests are completely gone!

Good pricing and very informative of their process. Timely…read moreresponse to my request for quote.

I've been a National customer for many years because I have been very pleased with the service. The…read moretechnicians are efficient and friendly. I especially like National having the same technician come to perform the exterminating application.

Outstanding job by Tamika! She is 100% knowledgeable and her customer service was SUPER! I'm very…read morehappy you have our business contract when you have such a great team!

I gave them a two, because after no show they texted and said flat tire...but did not return texts…read moreor calls when they said they wanted to reschedule later in week. I had to call someone else. Better to go local in Williamsburg probably.

They are very responsive . I have had great results with anytime I have an issue. Their office…read morestaff has great customer service and has has been very helpful always. The technicians are reliable and dependable . I am on a quarterly service however anytime something comes up in between regular treatments they are always available to come out and spot treat if necessary . I have small animals and they are safe and happy to see them! As I am too! Beth B