This is a great location and they have taken exceptional care of my husband and I since we moved…read more They are kind, respect our time and make reasonable recommendations. All the service advisoirs are kind and excellent with communications. Joshua helped me with a complicated repair and even treated our doggo to a BarkBox, Chewbaru- a Subaru chewable for dogs! The waiting room is open, comfortable and has plenty of space to work. Bottom line- they care about your wallet and vehicle as though it was their own.

This place has such a mix of reviews that I just wasn't sure to come here or not. However, I'd…read morealready been to Schomp and Auto Nation Subaru for previous routine services and didn't like them at all so this was the next closest place... I have to say that I was pleasantly surprised! I was greeted, treated very nice (not like I was an inconvenience, like the other places I'd been). The place to drive my car in was easy to locate with signs and plenty of room to maneuver. Everything was clean and everyone seemed well organized. I was provided all the information I asked for, verbally and in writing, AND they even washed my car for me, before giving it back! All things that were not provided at other Subaru's around the Denver area. This is the kind of treatment I am used to and have come to expect from Subaru; glad I finally found one in the area that provides it. (I was previously in Northern Virginia where all of this is pretty standard). The story: I had an appointment, which I scheduled online, arrived and drove myself in and checked in with Joshua. He was very nice, actually read my online notes on what I wanted, told me it'd be an hour to an hour and a half (I had requested oil change, all fluids checked, and all systems inspection because my service contract was coming to an end soon and I wanted to ensure that no work was needed). We left and went for a walk around the neighborhood, came back about an hour later and sat in the waiting area. The waiting area is nice because it provides snacks and drinks (although I do wish something more interesting was on the TV's). Without having said anything that we were in there, Joshua came in and found me to give me an update on things. He must have seen us come back, which is nice that he was paying attention to that while busy with other customers too. My car did need an alignment which unfortunately took an additional hour (not sure why an alignment takes that long). Afterwards, Joshua came back and brought me out to explain everything. He even gave me an entire analysis write up they did on my car, which I never received from the other places either. Then pointed me to my car, which was brought inside, so I didn't have to wonder around outside looking for it; and it was even washed up for me. Finally, a Subaru that takes care of their customers! I will mention that the only reason I didn't give this a 5 star is because it took over 2 hours to do this work, which in my experience is excessive for someone who made an appointment and didn't just drop it off in the morning to have done anytime during the day. Normally this would be a lot more irritating as a I value my time, but this inconvenience was easy to overlook, given how well I was treated.

Have to say I'm really quite impressed with this business... I didn't have an emergency situation…read morethat I needed to have immediate service. However, it was extremely handy to be able to have my suspension system fixed at my house... CJ was amazing to work with... He kept me informed of his arrival time and was just fantastic... he definitely knows his stuff and the prices are very reasonable... It's so convenient to have this done at home... and the work was really good. He allowed us to buy our own parts and then he did all the labor for the installation which was just perfect for us because my hubby knows a lot of how to do this but we just don't have the time.

We needed at-home service for our 2003 Honda Metro Scooter that has been sitting in our garage for…read more3 years. Lotus Mobile and Trevor did an awesome job. He was very responsive via text and offered flexible appointment times and reasonable prices. He kept me updated via text on his arrival time and job status. He did an assessment of the scooter and then replaced the battery, gas and cleaned up the carburetor and put air in the tires. He was very clean and efficient. He also gave recommendations for how to keep the scooter in good working condition. Highly recommend.

A thank you to the crew on Jessup…read more I brought my vehicle in late after closing. I received a repair cost estimation for the following morning. I approved the major service repair; however, I did not expect to have the repair completed the same day! Thank you for your diligent assessment and immediate repair that I did not expect. I am a returned client, and I highly recommend Bullet Automotive to repair your vehicle.

I REALLY want to this to be our go to shop for all vehicles but it did not work out. We initially…read morehad a positive experience with Bullet Automotive. The staff were friendly, and we appreciated that their inspection and estimate process was clearly explained. We began using the shop in April 2026, for our Subaru and Dodge for preventative maintenance. Bullet provided estimates for recommended work, and we approved the items we considered necessary while declining others. At the time, we mentioned that the Dodge was making a whooshing noise when the air conditioning was running. We were told that neither vehicle had any major issues. A month later, the Subaru failed an emissions test. The failure was not related to any of the declined items listed in Bullet's estimate. We were advised that the spark plugs were the likely cause, so we authorized that work at a cost of approximately $770. The vehicle AGAIN failed emissions. Bullet performed a complimentary diagnostic but was unable to identify the cause. We were advised to drive the vehicle more before having it retested, which we did, but it still failed. We ultimately replaced a sensor based on information we found independently (which was NOT in any quote they provided), after which the Subaru passed emissions by a significant margin. Around the same time, the Dodge's whooshing noise intensified. Bullet invited us to bring it back for a complimentary diagnostic because it had been recently been inspected. We were told the coolant level was very low and paid approximately $500 for a recharge. We had already added coolant ourselves, but this information did not appear to change their diagnosis of the vehicle. In August 2026, the Dodge AC began blowing hot air. We called Bullet and were told to bring it in, with the understanding that the diagnostic fee would be waived because it was the same issue that we had already been in for on two occasions in the last three months. When the vehicle was dropped off, a technician told us the fee would NOT be waived because it had already been waived once. So we paid for multiple AC recharges and another inspection. We were not happy. We were then told that a component had cracked, and we paid to have it repaired. The following day, we were informed that the hose was also defective and that the labor cost would be substantial. We paid to have the hose replaced as well. The staff were courteous, and we initially hoped Bullet would become our regular repair shop. However, based on our experience, several diagnoses and repairs that did not resolve the underlying problems for not one but two of our vehicles, and we incurred additional costs and repeat visits. It is possible that our vehicles presented unusually difficult issues, but we have ultimately decided to use a different shop for future repairs. Coming here always felt like we were paying for their trial and error approach to fixing things.

If I could not give any stars I would. We do not recommend Garrett with Denver Mobile RV Service…read more We paid him for parts in June for services to be rendered and we are now into mid August and services are still not done. After numerous attempts with scheduling and excuses from Garrett we have asked for our money back on the parts and have yet to receive our money back. Beware!!!

Travel trailer mobile repair: Garrett McEvoy is the best! He came out on a Saturday, fixed my…read moretrailer & explained everything. He's really an expert & totally trustworthy ! I will always call him & definitely recommend him to anyone needing trailer, RV, or truck repairs!

This place is amazing. I have a Subaru over 100k miles. When you bring your car in for routine…read moreservices they give you a "report card" kind of assessment that lets you know what's coming down the line and how everything is looking. It was really helpful for me because they give me a heads up about replacements to be aware of in the next year and the costs before I have to scramble to pay for an urgent repair. Also, when they replaced 2 of my brakes, I still heard squealing so I brought the car back and it was actually the other ones they didn't replace but they helped me lube those up to be nice and quiet, no charge!

The workers at this shop are SUPER kind. They always try to help me find the cheapest, best quality…read moreoption to service my car. Service is quick, the inside of the shop is nice. AJ is truly such a joy to talk to everytime!

No matter who we've worked with over the years, 5th Gear is still one of the best. Caleb and crew…read moreare extremely friendly, informative, and helpful in maintaining and repairing our diesel Sprinter Vans. They are quick to give coupons and offers every visit. We truly appreciate them!

I brought my car in to have a check engine light diagnosed, they initially quoted me around $200…read morejust for the diagnosis (I had already had a code run at Autozone and knew what needed done). A little steep in my opinion. Afterwards, I had to call to get a breakdown of the estimate for what it would cost to repair my car and they quoted me $550. They wanted $178 to replace the PCV valve (which did not need it, and is only a $9 part, I can do that myself). Overall I found their prices high, and their communication not the best as I had to call to get an itemized breakdown of what I was paying, it was not offered prior to them starting repairs. Although I will not return, I have nothing but nice things to say about Caleb at the desk! He was very helpful and professional when I told them I did not want to continue service. 5 stars for Caleb, 3 for the shop.

Super happy with the set up they did on my 06 GMC Denali. I will definitely be back for any future…read moreneeds.

I stopped in for a estimate because someone cut out the cats on my truck…read more It needed four of them from the engine to the muffler. From the moment I showed up they were polite and professional, and worked with me on the final price. I would definitely recommend this shop to all. Thank you guys for getting me back on the road!!!

Called them from Texas to help with my daughters car broke down near green Valley. They responded…read morequickly, and offered a fair mid range price. Gave me peace of mind that they set up an appt to pick up her car and take to the dealership for us. And had the convenience of payt. of Zelle too. Thanks, Beth S.

They were hired by my apartment complex to assist with a replacing job. First, they showed up on…read morethe wrong day, and started towing vehicles before property management notified residents. Second, they ended up towing my car first (Chapa rep's words, not mine), and in doing so wenched my vehicle into a nearby tree, causing significant damage while loading it into the back of the truck. Despite overwhelming evidence (e.g. damage to the tree with paint marks matching that of my car on a thick branch about 8-9 feet up) They immediately denied any wrong doing, and only shared photos of the aftermath claiming "it was like that when I got here" and no proof of the condition of the car before it was loaded, even though the same rep went back on his words and claimed that they "always" take pictures before they load it onto the bed. He was rude and I could tell he was lying with how fluid is story was, and contained contradictory logic. Basically call anyone else for tow service, because this company provides terrible service, is dishonest, and clearly none of their employees value integrity.