We are out thousands of dollars due to this company's mistake. They did not take ownership of the…read moreissue and are leaving us to fight for our money back alone, even after they claimed to "have our back". As senior citizens on a fixed income, we trusted them to lead us in the right direction. Unfortunately that did not happen. They are unknowledgeable, misleading and down right lie to your face.

We used Caliber Electric for our heat pump mini split installation. I own a single family home with…read morean in-law apartment (two separate meters) and was told each unit could receive 16k in rebates by this company. Come to find out, that was all a lie. Diana has apparently been doing this for 10 years but "wasn't aware" houses converting from natural gas aren't eligible for these rebates. She also wasn't aware of a maximum payout on a single family home. How can someone who has supposedly been in the industry this long, be this unaware? Unfortunately, all of this information was found out AFTER loans were taken out & installation completed. Unfortunately, their lack of knowledge cost us a large financial headache. The reason we hired a company with a contractor is because the contractor is suppose to be knowledgable on the topic at hand. They are suppose to guide their customers in the right direction. Unfortunately they are not as knowledgable as they presented to be. They gave us the runaround for 4 months just to tell us we're out our $$. To make matters worse, I held this company on a pedestal since day one. I recommended them through and through and come to find out, this is now happening to other customers as well!! All I can say is ***BUYERS, BEWARE WITH THIS COMPANY***

My communication with Stuart from the time I found him on yelp to the time he carried out the…read moreassignment has been very encouraging. He came on time even though it was raining. He Still climbed up the ladder and installed 2 security cameras in the front and back yard. On a short notice he brought down 2 fans that i wanted out without a problem and with a positive attitude. All at fair pricing. Nice guy!

I blew out a GFI plug in my bathroom on a Saturday, and Stuart not only answered my call, but was…read moreable to come out that afternoon and replace the plug. It was only 15 minutes worth of work, but I didn't want to mess with it and Stuart was very helpful and very reasonable with his pricing.

Either sheer incompetence, contempt, or discrimination made my last visit to Webster Electrical…read moreSupply one that--as they had hoped--will prevent me from ever coming back there again. Yelp is going to show you my old review--where they effortlessly provided me a material they had plenty of, for free, with a smile--and you're going to see this review, where every single detail of the above was turned on its head. [Worse, Yelp has a sample review about how the staff is wearing masks for COVID. The folk at Webster Electrical were not.] Today, I was rolling through their parking lot and going up to the same inacessible stoop. The store's front is pretty inaccessible but the back has big steps that you can probably have help being pulled up. I didn't have any help, just ask the associate who exited as I fumbled my children's wagon up the stoop alone. This same associate failed every retail step there is, probably because he was deciding I wasn't going to pay his paycheck by any means of his employment. I handed him the fuse for my fan and asked about a replacement box full of them. I noted just as I was told years ago: these fuses worl for holiday lights as well. This was after he didn't welcome me, didn't introduce himself, and didn't ask me what I needed. Before he came back, I and my children were soon surrounded by four other strangers, who didn't introduce themselves, didn't greet me, and didn't treat me as like I was more than a ghost. When my host returned, he said that they didn't even have ONE left. [Of a common fuse?] I asked when will they be in stock. He said never, they won't be restocking them [for me, either.] I was shocked, saying that this was right before holiday season. [And you, a lighting store, won't restock a common holiday light fuse for the season?] He said I could just buy another. [What? Holiday Lights??] I told him I wasn't buying the fuse for holiday lights, I was buying them for a fan during this hot weather. I think he then told me I could try ... what, Job Lot? I don't know. I don't know at this point. And neither does this dude know that I was here two years earlier and got service for this issue NO PROBLEM. Suddenly they're acting like clowns around here? I don't buy it. And neither do you. I can't do anything about this discrimination, but refuse to buy from them again. Please don't support them until the employee in question is fired--or maybe after he and his four other coworkers look at themselves in the mirror for awhile and reflect upon asking the man in the mirror to change for the world's improvement. Because none of them said anything or did anything to help me further or in good faith. Too many businesses in Webster are dying. The costume place is closing down the street and their wholesome soul for all of downtown is leaving. This is maybe ten in the last three years. Does Webster Light have any soul at all left to lose? I'm just going to ask this: how do you stay in business not serving CUSTOMERS? If you don't serve the people in your community, there's no difference between you and buying online at Amazon.

I had a great experience with Eddie and Steve! They were quick to diagnose the issue I was having…read morewith my outlets and the light in my garage not working. They showed me exactly what was broken and were done in less than 20 minutes. I wish all services pros were as professional and personable to work with. Eddie was also very responsive and great with the communications. I sent a request a quote at 9 pm on Yelp and within 10 minutes had an appointment scheduled for first thing in the morning. They texted me when they were coming and arrived at exactly when they said they would so. Can't recommend these guys enough.

I bought a new dishwasher and I needed an outlet to install it as my old dishwasher was hard wired…read more. I called E/R Electric and left a message and within four hours from my call Eddie showed up with Steve and they both did an awesome job. It's been years since I needed an electrician and now I will use Eddie in the future. If you'e looking for someone who is friendly and professional Eddie is your guy to hire.

Our community had constant issues with reliable communication and workmanship from Erickson. Work…read morewas either not done, only partially completed or done poorly. We constantly had to ask them to come back out and finish or fix what had already been done. Customer service is about as good as their workmanship.

Awful experience. STAY AWAY! They had to come back 3 times for leaks at the main valve box…read more Irrigation head was installed in the driveway where it could have easily been damaged by a vehicle or paved over. This had to be moved. Irrigation lines were not installed deep enough to code and were punctured during aeration. I would not use or recommend this company. Office staff never answers the phone or responds. Needless to say, I now have to seek an attorney to help me and a new company to help with repairing the faulty poor workmanship. They also destroyed my lawn by doing the installation after a torrential rain storm and didn't offer to re-loom or repair, they declined, so I had to come out of pocket for those repairs. They even acknowledged they shouldn't have installed the day they did. AWFUL, AWFUL.