This shop was recommended. My car was in the shop for quite awhile. I was told parts were hard to…read moreget and the wrong parts had been received. When I finally got my car back it didn't look right. The doors popped when you opened them, the fenders looked off and the hood was crooked. I sent it back a few times. Never did get it right. I know wrecked car never the same but at least try to get to look good. Lots of excuses and subpar work. Since I chose the shop my insurance won't help because I didn't pick one of their preferred shops.

Awesome to work with, super friendly, very knowledgeable, very fast to get you in and, an…read moreoutstanding job on work !! Definitely I would recommend. Do I know them ? No ! But they were super fast to act get things done with great pricing and craftsmanship, I would recommend once again

They drop the ball. I had a quote done by them. They said they would be back in contact with me…read morewhen they had parts. No call back after three months. I called back. They said they would have their rep call me back. No call back. This is a couple guy operation. I hear people talk good about them. Not my experience. Hope the best for them.

Fantastic service, fair and transparent pricing, and service was completed as stated. Added bonus -…read moretheir little beagle in the lobby.

I seriously have to endorse this place, no games, no fuss, and I was able to get a dent someone…read morepunched into the quarter panel of my brand new car fixed for 120 bucks! Let me Billy Mays this by saying "but wait there's more!", not only did they do it for an incredible price but they had it back to me in an hour and a half GOOD AS NEW. When it comes to my cars I am insufferable with the details, these guys just did me right. To Northwest Dent Repair: Thank you, you've made a repeat customer.

I wanted a scratch on my bumper fixed, that's all. They…read morescrewed it up the first time, so i made them do it again. What i received was: 1. A CROOKED BUMPER. 2. A LOOSE (and leaking) TAIL LIGHT. 3. A LICENSE PLATE THAT FLAPS IN THE BREEZE & CAN'T BE TIGHTENED. 4. SEVERAL MISSING CONNECTORS (a few replaced by hex bolts, WTF?) 5. BUFFED OFF ALL OF THE PAINT FROM THE SPOILER (i told them to clean up their mess this time, and so they over buffed it. The scratch looked better than all of the above problems, they are terrible. DO NOT LET THEM TOUCH YOUR NICE CAR, YOU WILL REGRET IT. The manager is a professional liar. He will nod and tell you whatever you want to hear and then turn around and cut corners. I wish I could give them 0 stars, 1 star is too high.

When my wife was driving into town and moose jumped the guardrail and smashed into the side of my…read morewife's Subaru Outback causing a good amount of damage to the passenger side of the car. The insurance company gave a me a couple places that I could take my car to. A couple of them were national chains collision centers. I wanted to keep my business with a locally owned company. I read several reviews and settled on Craig's Collision Center. I spoke with Eric at Craig's, he told me to bring the car in anytime that was convenient for me. I drove the car to Craig's, spent about 20 minutes with Eric filling out paperwork and then I was on my way. I was expecting my car to be in their shop for at least four to five weeks. Eric, either sent me an email or gave me a call several times to explain where my car was in the process of the repair. Two weeks later my car was ready for delivery. Eric and the team at Craigs Collision Center did an amazing job. I would highly recommend them to anyone

Service here for my damaged vehicle was top notch. Quick communication, and follow up was timely…read more When they committed to call me by a certain date with any updates, they consistently did. By far, Craig's Automotive exceeded my expectations!

American Way Autobody is the definition of outstanding service. After my accident, Chet, Stacey,…read moreand Mike immediately stepped in and helped me without hesitation--dropping what they were doing to make sure I was taken care of. The level of kindness, professionalism, and respect I experienced was incredible. They made a stressful situation so much easier and treated me like family rather than just another customer. If you're looking for a trustworthy, family-run autobody shop that genuinely cares about people, this is the place. Huge thanks to the entire team for making such a positive difference when I needed it most.

We've been to American Way for body work on cars twice now. My little Hyundai Elantra suffered a…read morebent up hood when someone backed into my car. We got the estimate and a date to bring it in promptly and I was also given a rental. It was fixed in the time they gave us and all was well....until we hit a deer and totaled the car about two years later. The second time we've used them was for my father's car. They haven't actually done the work yet but they gave us the estimate and a date for repair. And I'm confident the work will be done and perfect when we get the car back.

Have been patronizing M P since they were located over on Monroe. Mike has always delivered…read morewhatever was described and has always been honest with us. We miss Tony on the South Hill, but over the years we (our entire family) have patronized all three locations. Sometimes the truth hurts, but they have always been truthful. Love Mike and we hope he runs it for another 30 years!

In February 2025 I brought my 2002 Chevy Silverado 2500HD to Mechanics Pride South Hill because it…read morewas not running right. It had a rough idle, surging and was dying. They called me and told me that it had low compression on cylinder 1 and was going to need a new engine as well as many other repairs it needed. After quoting me a very high price, I declined and proceeded to pick up my truck later that day. When I went to pick up my truck, they again stated it would need a new engine, but when I asked what caused the low compression they stated that they did not know why. After taking matters into my own hands, I found amazing and consistent compression on all 8 cylinders of my engine and a faulty EGR valve that was causing all my problems. After replacing the EGR valve the truck ran flawlessly and hasn't had that problem since. I am so glad I didn't fall for a new engine! I would recommend staying away from Mechanics Pride as clearly they have no clue what they are doing. Thanks for nothing!

I want to say how pleased I am that I finally found the right mechanic. Jason & I talked about what…read moreI needed to have done, he ordered the part & had it ready to go the next day when I got to his beautiful, clean shop. The price was also a surprise since I got a quote from the Auto repair shop I usually go to, which included their backed-up scheduling and wait times, but Jason got me in & out right away. I'm one happy lady. Thanks again, Jason

Professional and courteous service, we had both headlights go out and Jason went above and beyond…read moreexpectations to verify the problem then replace the bulbs , which were ne easy task. Great communication, although they were busy he made time to get the job done quickly. Other shops were quoting over a week out. Great to find a place like JW Auto , will be calling again next service . Thanks

Grant and his team took such great care of me today. I woke up with a dead car and once I got it…read morejumped I called bobs and they told me to bring it right over. They were able to replace parts and service my car in just a few short hours. I'm really grateful for the speedy help they gave me. Officially my new place I'll be going to for future services!

Really respectful and helpful staff. They talked me through everything and my cars running great…read morenow!