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    TOCA Naperville

    3.5 (2 reviews)
    Closed 10:00 am - 10:00 pm

    Services - TOCA Naperville

    Event planning

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    Fort Hill Activity Center

    Fort Hill Activity Center

    3.7
    (21 reviews)

    Whitney made this experience extremely disappointing and honestly ruined my daughter's birthday…read moreparty. First, I had to pay for the party twice. I initially paid over the phone, and although the charge posted to my bank account, somehow it never registered with the park district. Because of that, I had to dispute the charge. To make matters worse, the park district is now trying to fight the dispute even though it was clearly a double charge situation. Before the party, I spoke with Whitney and was informed that extending the party to 5:30 PM would not be an issue because the final party slot was from 3:30-5:30 PM. The hosting itself was extremely disorganized. The kids did not begin playing games until nearly 4 PM, despite the party already being underway, and they were supposed to eat at 4:30 PM. Later, I asked again about extending the party to 5:30 PM, and the hosts stated, "We don't mind." While I left briefly to pick up pizza, I also spoke with Crystal at the front desk, who informed me she had spoken with Olivia, the host lead, and after a meeting near the front desk, everyone confirmed everything was fine regarding the extension. When I returned with the pizza, Crystal and both hosts again reassured me there were no issues and that the party could continue until 5:30 PM. Then at 4:53 PM, Whitney suddenly called and said, "Just to confirm, your party ends at 5 PM." At that point, I was beyond confused because every host, front desk employee, and supervisor I had spoken with had already confirmed otherwise. To make matters worse, once we were back in the party room, the hosts suddenly told me the kids could not eat in the room and instead had to eat in the hallway. My daughter was not even allowed to sing "Happy Birthday" properly in the room. I literally had to sing Happy Birthday to my daughter in the hallway. The entire experience felt chaotic, poorly communicated, and incredibly inconsiderate. It honestly felt like Whitney found every reason possible to make my daughter's special day difficult instead of enjoyable. Ironically, one of the hosts later apologized to me directly and even stated, "We really don't mind since there isn't another party." This completely contradicted what Whitney had been saying. First it was that another party was coming, then it changed to "custodial needs to come in." From the reservation process to the actual event, this was one of the worst party experiences I have ever had, and I deeply regret choosing this location for my daughter's birthday.

    I love that there is an indoor track! Makes exercising in the winter so much easier…read more People are the front desk are super friendly and helpful.

    Downers Grove Park District Recreation Center

    Downers Grove Park District Recreation Center

    3.2
    (10 reviews)

    During covid, 2020-2022, I took a break from the gym, for obvious reasons, but mostly because I did…read morenot want to wear a mask while I was riding the recumbent bike, the only piece of equipment I use. In late May 2022, I opted to pay the "new" member fee and start the month billing so I could return to riding the bike. Fast forward to today. I have been to the DGPDRC 4 consecutive weeks and have yet to find an employee who knows how to use Life Fitness phone ap correctly. Week #1 I tried to use it without instruction. Failed Week #2 No one knew how to correctly use the ap. Week #3 Luke said he would help me today, but when I arrived today I found out Luke is no longer employed there. Week #4 "I'll look into this." I'll keep you posted.

    My family and I have been members here for YEARS. Happy members at that. I grew up using the…read morefacilities and my parents have continued using the facility. It's an affordable gym with good parking and friendly staff. Very convenient for DG residents. However lately the quality has diminished. No one seems to care to keep the equipment or bathroom clean. They've let go of staff that worked hard to keep the facilities running smoothly. Towels are starting to look like rags. They've opened the track for free for non-residents and lucky us WE get to pay more. How is that fair?! In fact, since making the track free the quality of the gym has gotten much worse. I mean, If you're not paying for the facility why care right? Super disappointed. Despite multiple attempts to contact the district, they are unresponsive and uncaring. It's worth considering another gym that cares more. But if you're not picky and want low membership fees, give it a shot.

    Players Indoor Sports Center

    Players Indoor Sports Center

    4.5
    (41 reviews)

    I booked a field for bubble ball soccer (for adults) here 2 months in advance. They do require a…read moredeposit to hold the spot. The only time available was 8:30pm which was surprising how fast the slots booked up. I got a call about a week before the reservation from Maxine explaining to me that the youth soccer league schedule came out and they would have the field from 8:30pm til 9:30 pm at the latest. She apologized profusely and gave me some options. She asked if I wanted to start at 9:30pm, or come in at 8:30 and play dodgeball/kick ball/field hockey until the other field opened, or reschedule. We opted on coming in at 8:30 and playing dodgeball until our field opened up. To make up for the last minute change, Maxine said she'd buy us a round of drinks. On the day of, we had Christian as our host. Maxine had informed him of everything we discussed so there were no problems. We ended up getting beer for everyone in our party as an apology which was awesome. We even got a party room to put all our stuff down in since I booked this for my birthday. There were plates, cups and napkins set out for us. Bubble soccer was so much fun! It's super exhausting and hot inside the bubbles. Christian was there to be our referee but we told him we weren't really playing that seriously. Everything went so smoothly and was handled very professionally! I would recommend booking a birthday party or any other event here!

    Cool joint. My kiddo was invited to a birthday party here for which they got to play three…read moredifferent sports: dodgeball, kickball and flag football. Secretly I was fuming that I didn't get to play too. Anyways, each sport goes for about a half hour and the kids, they all have a flippin blast. Especially dodgeball. I wanted to inquire about an adult session. The last half hour of their day was in a private room eating cake and pizza. By the time your kid is done they're sweaty, tired and jacked up on sugar. Cheers.

    TOCA Naperville - sports_clubs - Updated July 2026

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