Jesse and Carter went above and beyond in diagnosing a problem with our dishwasher. They were super…read morepolite and respectful, explained what they were doing and what they found, took great care in doing the work and removing/installing the dishwasher, etc. This level of service is becoming harder and harder to find, but Nextgen is definitely the real deal. If all of that wasn't enough, their pricing is extremely reasonable. Absolutely honest and trustworthy folks.

Got a dreaded error code on our refrigerator and they helped us texting me back in the morning…read morepromptly and helped me navigate parts warranty with manufacturer saving us a lot of money - Jesse was a great tech prompt, flexible, and communicative - highly recommended!

No one answers the phone. If you show up the door is locked . No website no way to leave an email…read moreor a voicemail because the phone goes to a fax . I didn't really want to work this hard to pay someone for a washer . If I hear from them I might improve this rating. As I'm looking through the window the washers and dryers do look nicely refurbished . Unfortunately I can't seem to buy one

I needed a new refrigerator after my fancy LG refrig quit with a repair cost of $1,800. I looked…read morearound and was so impressed with this store. Ron was very helpful and knowledgeable and I really appreciated the help. I bought a nice refrig and picked the day for delivery. They were here first thing and setting it up was easy and it was over before it began almost. I will be going back here for any other appliances I need to replace. I score them a 10 plus. Thank you for working so nicely with me!!

My husband and I moved into a home with no refrigerator and needed one FAST. I saw Express…read moreAppliances' ad on Craigslist and we headed down to Boise from Kuna. Masks are required, but I forgot mine. Express Appliance supplied me with one so I could enter with my husband (THANK YOU!!) We found the frig we wanted and went with the financing option. It was super quick, easy and immediately approved! They gave us a fast delivery of 3 days and when Matt arrived to deliver, he was VERY nice and friendly which made my day! He put the frig exactly where I asked, was fast and professional! He made the interaction a pleasure! You have a great asset in Matt! Please let him know how much I appreciated him and how nice he was! We will tell our friends about Express Appliance whenever they need a new appliance! VERY IMPRESSIVE! Thank you so much, Matt and Express Appliance! You all ROCK!! A+++ Company!

I purchased a used dryer here 4 years ago, I had them deliver it, set it up & haul away the old…read moremachine & it's been working great! Based on that experience, I'd give them 5 stars. I took off a star bc I returned recently as I needed to purchase a set of stackable machines, but unfortunately they stopped selling used appliances, which was very disappointing. Customer service is excellent, they take care of you the moment you walk through the door, & are very professional. Prices are as low as you can get for new machines. If I was looking to buy new, I would purchase from here.

Thank you, Justin! I put in a Yelp request for service on…read moreour gas line to our stovetop. I received a courteous response from Justin quickly, exchanged a couple messages to diagnose the issue and he scheduled us within 48 hours. Justin showed up on time, provided the parts and service and then showed me his work and test to ensure my satisfaction and a reasonable price. Definitely will keep this locally owned family company on file and use them again as needed. 5 stars!

Excellent service. Honest, timely and fair cost for service. This is a true family owned company…read morethat ensures excellence in service!

A1 Quality Appliance is punctual, efficient, and professional…read more I was given a two hour window when the repair person would show up. They (a trainee accompanied the job) arrived at the beginning of that window and immediately greeted me with a smile and introduction. They put on booties before entering my house. While they said they had never seen a fridge water filter get stuck the way mine was, they immediately knew what to do and were done in under 30 minutes. They went on to explain what they'd done, cleaned the entire area of any evidence they were there, and even gave me a discount since the problem was not caused by actions on my end. I recommend A1 Quality Appliance to anyone requiring service or repair to their appliances.

We had Quality (I choke using that word in connection with this business) Appliances come out three…read moretimes to address a problem with our icemaker in our Subzero freezer. Each time they made the problem worse. When I asked them to come back for a fourth time to fix it properly, they said I had made my request too late and for them to come out would be yet another service charge. The bottom line is that we spent over $1200 and we ended up worse off than when we started. I cannot overstate how unhappy we were with their "service." We then turned to Cody Appliances to address the problem with the icemaker and others associated with the Subzero refrigerator side of the unit. Its technician, George, did a wonderful job of fixing all of the issues associated with the unit, including the icemaker. He did it in one visit on one morning. It was ironic that the charge was virtual the same as what we had paid to the other, so-called appliance repair business. The major difference was that Cody Appliances fixed the problem. Something that was well beyond the "expertise" of "Quality" Appliances. If you ever have a problem with your Subzero refrigerator/freezer, I cannot recommend Cody Appliances more highly. On the other hand, you would be well advised never to use "Quality" Appliances for anything.

They came on a Saturday when no one else would and fixed it right away…read more The freezer died. Everything was melting. It was Saturday. All the places in the phone book that said they were open on Saturday didn't even answer their phones. But Action did and they offered the unsolicited information that they don't charge extra on Saturdays. They arrived right when they said they would. John was great. Calm, knowledgeable, and he even had the right parts with him. Wham bam, it was fixed. Instructions were given on how to avoid this in the future. It wasn't cheap, but it was way cheaper than a new refrigerator.

Nothing is worse than having your dishwasher break in the throughs of holiday baking and cooking…read more Western Appliance repair came to the rescue within the same week, diagnosed and fixed the problem in under hour and half. The whole motor had to be yanked out and replaced. Now it runs better than ever!!!! 10/10 would recommend. They also do a discount if you pay cash. Serviceman was prompt, reliable, communicative, and did the work well. Hopefully we won't need them again, but we know who to call if we have any future appliance issues.

Professional and efficient service. Refrigerator repair saved having to buy a new one!read more

I had a wonderful experience with this company. I got a wonderful deal, in which it was $59 for a…read moreduct cleaning, anything under ten vents. Wow! My home was built in the nineties, and I could not believe the amount of debris found in my ducts. Now I can understand the amount of legos that were found, however, there were some wood pieces in there from the nineteen hundreds, as my kids would say LOL Thank you for a lovely experience & when I move into my next home, I will most definitely be giving you guys a call again.

I definitely recommend this company. Kyle, who did the work was awesome and did a great job.read more