One of my favorite sandwich chains when I was in California. I was very happy when they opened up several locations here years ago and they are still doing a great job! I can not get enough of their hot pastrami. It is the best i have had outside of NY/NY style delicatessens. The bread and ingredients are always fresh, the stores are always clean, and service is prompt. They have great Daily Deals as well if you pay attention to it. Check 'em out! read more

Arrived at 6:45 pm. They close at 7 pm. Said no hot sandwiches. Either employees don't care or management allows employees to shut down early. Either way, I will not be back. And response from owner demonstrates he missed the point, I will NOT be back. read more

Love the pretzelrami they make here and the boom boom sauce they have here! This restaurant deserves a 5/5 star review because they truly care about they're customer service!!! read more

My wife and I went to try this location to see if it was as good as the Pearl street Togo's. When we went in the supervisor on duty and his girlfriend were staring down people as they went in; which made us feel uncomfortable. There was only one person behind the counter working while three other employees were eating in the dining area; everyone totally oblivious to the line of customers waiting. It got to the point that some people started to leave. knowing that it was going to be a while before they got served. When we got our food and sat down we could overhear the supervisor talking to his girlfriend and others on "break" criticizing and demeaning customers behind their backs. The supervisor was acting like he just came of the set of "Jersey Shore". When I went to get a fork for my wife he tried to grab my arm to get my attention and asked, "can I help you buddy?". All class, he was. I just walked past and asked the only person still working for a fork; not wanting to give an more fuel to Jersey Boy to talk smack about when we left. Then to top of the visit one of his friends/regular customers came by. By this time my wife and I were just putting our trash away and getting ready to leave. Supervisor and friend went outside to talk, and as we walked by them to get to our car their language got louder and saltier than a longshoreman's. There were people walking by them to go into the store who were witness to the language. Too bad too; they have good sandwiches. But I'd rather go to the Pearl street location and encounter friendlier, more likeable people. read more

I used to love coming to Togo's for a sandwich that they used to put honey Dijon on. It may not sound like a big change, but it makes my dandwhich experience go from a 5 to a 3 for sure. They raised their prices, and though i still enjoy them, it's just not worth it as much as it used to be!! Being back the honey Dijon please!! Service was great today, and they helped me use a tribe reward for a cheaper sandwich! read more

I'm a huge fan of making the same mistake twice.. just in case the first time was a fluke. Tonight's meal was really sub-par. My daughter ordered a ham-and-cheese sub. No option to toast or melt the cheese, and it was $6.50. I ordered a roast beef sandwich, only to find they had only mustard/mayo for condiments and five produce options. I was disappointed that cheese was not included on my sandwich. This after the counter staff were ragging on Subway with another customer. I was pleased at the bread selection, and even happier to find that it did not taste like "feet," as Subway's rolls are so often prone to. The roast beef was real, as evidenced by the huge chunk of gristle I bit down on. Nonetheless it tasted very fresh and the beef was moister than expected and the meat was piled high, but hardly any condiments or produce, it was still a very dry sandwich. My daughter reports that her ham tasted of pepper. Not exactly kid-friendly. She seemed to enjoy the parmesan cheese bread and real cheddar on her sandwich. We were both really off-put that we couldn't see the condiments or our sandwiches being made. What, exactly, are they hiding behind those high counters?! Also, no easy-to-find condiment list and the staff seemed tired of answering the same question, "What all do you have?" as it was asked by each person in line. Ordering process was scattered- the person behind us was helped before us as "our" staff member was finishing up the order ahead of ours. read more

Okay, to start off... the parking lot at this location could use some serious redesign. I went in prior to the lunch rush by mere minutes and ordered my food to go. The counter is REALLY tall. I'm 5'6 and it came almost up to my shoulders. I had a difficult time hearing the guy making my sandwich and I couldn't lean forward to try to hear him better. I did feel really... judged(?) because of what I wanted on my sandwich. I guess I didn't pick enough toppings for his liking. With the amount of turkey and avocado there was (PLENTY!), the sandwich didn't need too much more. Overall, my experience was "eh". I don't think I'd recommend it to anyone and I don't know that I'll return, as Eugene has plenty of alternatives. read more

You can't really go wrong with Togo's sandwiches. I've enjoyed them since 2007 all over the west coast area.

Always great. Very friendly the woman who closes is the sweetest. I will find out her name. She is such a great employee.

I finally got to check out this location and get acquainted with TOGOs as a brand. It has similarities to Subway that I like, the picking of your ingredients and having it made fresh in front of you. It does away with the stuff that annoys me (the long assembly line, I don't want to walk the entire counter, folks). They have separate "stations" so that they can work on multiple customers orders at once instead of the assembly line process that tends to get bottle necked when someone has a huge order ahead of you. The ingredients taste fresh and the avocado where as it is mashed up, has actual chunks in it, it's not overly processed like other places tend to do. They don't seem to buy things that are pre-sliced, instead they put full pepperocini on your sandwich, so much tastier in my opinion. I don't have a problem with the high counters but I'm also abnormally tall, so it never registered until I saw the mention of that in the previous comment. I saw them process a huge line for a lunch rush while I was there and it was so much faster than other sandwich shops, which is amazing and exactly what we need in this area when you're catering to the folks on a timed lunch break. It's a nice little place, can feel a bit cramped during a rush but most people grab and go so you can usually always find a table if you want to hangout there and chow down. read more

Fantastic experience from the person taking orders and making the subs to the taste of the sandwiches. We ordered chicken salad, pastrami and pepper jack cheese, turkey melt, and turkey and cranberry. Huge subs (Their 6" sub makes Subway's 6" sub look ridiculously small.) And all were very, very good. Wish we had this place back in Wisconsin. Excellent! read more

I'm so bummed to write a less than stellar review but this location has let me down. I loved our California locations! I could get any sub turned into a bowl and I never missed the bread! I ordered the Italian in a bowl and it was literally shredded lettuce with the meat slapped on top (not cut up) and a hand torn up piece of cheese. There were no other veggies, just the shredded lettuce. I'm used to the meat being chopped up, some tomato, onion, banana peppers, cheese and general yumminess! I should have taken a picture in retrospect. I'm gonna give 3 stars because my daughter's order was fine but can you really mess up a turkey and mayo sandwich? Bad form Togos... read more

Way better than Subway I think. At least I dont leave with a soggy sandwich like other competitors.

#9!!!! If there is a PERFECT sandwich this could be it! Flavors all come through. In this world of over garliced, smothered in sauces so you can not taste the main ingredient, this sandwich is a pleasing, filling exception. Going to miss this most of all after surgery :(( Give it a try! (Sandwich not surgery) read more

Fast and convenient but nothing totally special. I work downtown right next to TOGO's. I do their about once or twice a month. The sandwiches are tasty, don't get me wrong, but don't scream healthy Eugene. Local grown foods and organic foods are important in Eugene so it would be nice to have a good sandwich place that uses good ingredients. The staff is always quick to help and the place always seem to be clean. It's extremely loud at the counter when you are ordering your food. I'm not sure if they designed it that way or purpose or it the refrigerators are just really loud, but it can kinda hurt your ears! read more

The worst customer service I have ever had. We went in at 7:55 not realizing they closed at 8. The guy at the counter did not bother to welcome us. Mind you we were taking the food to go anyway. He was sighing and huffing and puffing around while we scurried to look at the menu. When asked what the difference in size was he proceeded to tell us the size. Ok captain obvious. He was tapping his fingers on the counter as if he was completely inconvenienced. He slopped the salad together with a quickness and sent us on our way. He locked the door literally right behind us all the while locking his co worker out because he was in such a hurry to leave. No goodbye or thank you. We left the store by about 8:03. Tried calling the 800 number and could not reach anyone. I will never spend money there again! read more

I had a turkey sandwich with cranberry sauce. It was really good. The wait was short and the service very friendly! A child accidently tipped over a table and spilled the food and drinks. The workers cleaned up the mess and made a new order! Awesome!!! Great job Antonio! read more

Had lunch today at this Togo's in Eugene. We are familiar with Togo's, having eaten there in southern California for years before moving up here to Oregon. Togo's is great. The size of the sandwich is well worth the price. I noticed someone else complaining about the cost, but if you sign up on their app, you get a $3 discount the first time, and other discounts the more you go. The #8 was piled high with meat and all the fixings. Tasted great, and was a great value. My wife and I ate there for just under $11.00 The service was really good too. We will return to this Togo's in the future for sure. read more

I have a severe celiac disease (1/64 of a tablespoon of gluten will cause damage to my immune system) and today at this Togo's I was not only greeted by the very friendly workers, but didn't feel like a burden when I specially ordered my food. They helped me create a AMAZING sandwich, gluten-free, and carefully prevented the cross contamination of my food. I wish every restaurant was this knowledgable and compassionate towards allergies; I have never felt so fearless eating out. I will be back often, THANK YOU!!!!!!!!!!!!! read more

Soooo, ordered 45 minutes before we needed our sub. Get there to pick it up and hubby went in and door was open but no one was home. Hubby called out, "Is there anyone here? Thinking he may of come across the aftermath of a robbery and they were either tied and gagged or locked into the walk in freezer. Again he said, " Hello?" Finally someone a male comes out from the back and another male is following him shortly after to the front of the very high counter. I have picked up there and like the other yelper I am 5'5 and a little hard of hearing. " First guy how can I help you?" Hubby says, "I am here to pick up a online order." First guy, "Hang on, your name?" My hubby says "Cynthia Griffin" He answers, "We haven't gotten that order ready!" My hubby says what were you guys doing back there? We ordered this 45 minutes ago and it's not ready yet?" He was flabbergasted like my hubby had asked a older lady for he age. We have been Togo's people for 20 yrs, I love Togo's and so yeah, I am done. Sorry to break up with you but you leave us no choice. Get rid of the idiots that work for you now and people will start coming back again. You also need to run some better daily specials that are focused on about a $1.00 cheaper. read more

I love Togos! I am always greeted and asked how my day was when I enter. They know that I come in a lot and a couple even know which sandwich I'm going to get on which day. They are clean and everybody seems to have a good sense of how to make a customer happy. For me, all I need is a smile and a "welcome to Togos" to make my day better but they give more. They ask how my day was and genuinely are interested. Togos is by far better than Subway in all aspects. By far the best sandwich spot! I love all the meat you get on your sandwich and how it's prepared by genuinely happy people! read more

This has been the first time I have been here and it was my last on my list of sandwhich shops because they are so highly priced. But needless to say I VERY happy about it! The guy behind the (high) counter was really nice and friendly. When I told him this was my first time he told me everything about the selections what I could or coulsn't have an even made a few suggestions :). The sandwhich was AWESOME! There was plenty of meat and condiments to put on it. VERY happy and will definitly go back. read more

My first and last time eating here. My family and I came in at 7:30 to enjoy some soup, salad and sandwiches. The first thing the sales associate says is " just so you know we close at 8." No problem, we answer. We'll try to eat fast. Most establishments woul answer, " no rush" or " take your time." Not this Togos..... We get our order prepared and sat down around 7:40. The same gal walks by our table and lets us know at 7:45 what time it is. At this point I have barley had five bites of my salad, and I'm starting to feel rushed. My family finishes up their meal, and continue to chat and enjoy eachothers company until the same gal pipes up and says, " you have 3 min." At this point I'm about to lose my mind. I have never been to any type of food establishment where I was given a min by min time frame to finish. Our intentions were to leave at 8 which we did, but this was just horrible. I realized that it's Friday night, and these kids prob had some "sick" party to go to, but please learn some manners and customer service. For $40 I could've had a better first time food experience anywhere..... read more

The lady who served us was extremely friendly and gave us good substitutions for things we didn't want on our sandwich. The food was also great. read more

Mediocre sandwich that can probably be made at home for 2.50. I asked for extra napkins, was stared at like I was 5 asking for more of something. Attitude, bad food, and blah atmosphere. Try another spot is my suggestion. read more

Love the sandwiches and love the day staff! I frequent here for lunch and am always pleased with the food and service. It's always too hot in the building but besides that love this place. read more

When I lived in California, i used to go to Togo's all the time. When they opened the restaurant here in Eugene, I was so excited to be able to take my family and let them experience Togo's. After ordering sandwiches at the W 11th and taking them home, to say I was disappointed would be an understatement. I ordered a Large #7 and when I unwrapped it, it was barely larger than a regular sandwich. The sandwich was definitely not a large but was a little bigger than the regular. The taste was good but not as good as they used to be. I figured maybe I just ran into issues because they were a new store so I tried the again recently. When I went in, I noticed the prices went up on the roast beef. The cost is now $9.25 for a 9" roast beef. I went a head an ordered my sandwiches and when I got it home, I again noticed that the large was not very much bigger than the regular. Again very disappointed in the size of sandwich for the cost I used to be a die hard Togo's customer, but after my experiences here with the size and price, they are now too expensive for me to take a family of 4 to. Guess we will be going back to Subway and Quizno's. read more

25 cents per slice of cheese. It's a sandwich shop..I don't want to pay extra for a sandwich staple....worker says "that's corporate for you" not worth the politics .. read more