Liz massages very well. Her massages are five stars. I think she tries to hire help with her life and Business but just doesn't know how to or treat people very well. read more

Liz is a very skilled masseuse with strong hands and a kind and empathetic demeanor. I first started going to Tom Relax in 2019 and she was always my favorite therapist to see. Her prices are very reasonable and the shop is clean. I had a horrible knot in my back and she was able to release it by applying deep pressure in my neck, she truly knows how to do deep tissue well while still making the experience peaceful and relaxing. I love coming here, thank you Liz! read more

Liz is the best massage therapist!! I have been going to her for a couple of years now and every time is amazing!! She truly cares about her clients and what is hurting! I would recommend her to anyone I know! read more

Professional massage by an experienced Masseuse. Easy to schedule. Heated table. Great relaxing atmosphere. read more

So thankful for tom Relax! Liz is my therapist, I've been a client here since 2019. Easy to book appointments online with great hours. Liz is amazing at finding the exact spot and techniques to release knots and tightness. Quite, clean atmosphere with heated mattress pads for comfort and relaxation on tables. Chair massages are wonderful for a quick rub to loosen up or relieve headaches for me. I appreciate that Liz takes the time to understand my needs at the the time of my service to insure Im comfortable and receiving what I expect. At the end of my service she goes over my problem area and techniques for me to help myself in between sessions to relieve pain. read more

All I can say is YUMmmmm!! Mr. Tom really knows his acupressure points and he got my highly stressed back to relax. And all my feet aching went away . Remodeling stress-- good bye! I'm going back today -- yeah! Tom Relax is my new go to place. I love the art too!! They have back massage chairs , couples rooms, private rooms as well as a lovely place to sit and get a wonderful foot massage --- Girls day out!! This work helps the body mind soul on every level read more

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I was really excited to come here after I read the reviews and was not disappointed! This place is really clean and comfortable, the only thing that may ruin the peaceful experience are other loud patrons, but I only heard 1 and I was there awhile. I scheduled a deep tissue table/ foot combo massage with Tom. There's a bit of a language barrier, but not much needs to be said, he knows what he's doing! The reflexology part actually made me fall asleep and the deep tissue was more for therapy of the knots in my back. Tom could feel every part that was off or tight and was determined to work it out. Most of, if not all, my knots are gone! He doesn't pay attention to time and makes sure you're getting what you pay for and more! I'll definitely be back! read more

I love a massage - I am that person who will take every opportunity I can to get a massage. I have been experiencing trouble with my knees, not consistent, and not even the same knee - sometimes the right one, sometimes the left one, sometimes both. Also, I should add one of my favorite things is reflexology; It is such a nice way to be pampered. I made an appointment with Tom Relax - I have been there before, but I haven't been in quite some time. I explained the issues I was having with my knees and my ankles. I put my earbud in and enjoyed one of the best knee to foot massages I have ever experienced. No, it was the best. I didn't even realize my knees were swollen to that extent, but they weren't when I left. It has been a few days, and I have felt fantastic. No pain. The care was fantastic, the staff was so kind and I won't go into details, but I was able to witness them show such grace and kindness to another person. All around everything was perfect. I can't wait to go back. read more

Really good place and good prices for high quality massages. Very clean and easy booking too. Tom was great.

I've got constant hip, low back, knee and shoulder pain and hardly have to say anything about it. Probly the most skilled massage therapists ever. They just find the knots and tightness and work it out. read more

I had a 90 minute massage yesterday that left actual bruises on my back and feel like I need to warn others to avoid this business. At the very beginning the woman working on me spent a significant amount of time on my right shoulder and completely skipped my left, so I asked her if she could please work on my left shoulder as well. She then left the room and came back with what I thought to be a fascia scraper. She proceeded to aggressively rub between my shoulder blade and spine along my ribs, which was painful, but I assumed correct technique as I have never had fascia work done before. After using the scraper she again left the room and was gone so long that I sat up to see if my massage time was over already and she just failed to say goodbye. It was then that I noticed a plastic spoon like the ones you get with when your order miso soup at a sushi restaurant on the stool next to where she has been standing. She was literally using a spoon to do deep tissue work on me.... There was more about the massage that I found unprofessional but that alone should tell you enough. The icing on the cake was when I went to check out the tip options on their payment machine were preset to 30, 50, or 60%, which I have literally never seen before in all my years of receiving body work. My advice - Do NOT go here! read more

Tom Relax - Bruising from therapist using a soup spoon - Traditional Chinese Medicine Near Me - Vancouver, Washington

OH MY GOSH!!!!! 30 mins and $35 plus tip I CANNOT GET BACK!!!!! First entering- The communication was poor as i could not understand Andy. So i whipped out my phone to show him my online booking, confirmation number, and showed him I ALREADY PAID!!!!! 2nd- Again COMMUNICATION, as I already said- I SHOWED him my booking which was for a 30 min DEEP TISSUE chair massage. He couldn't get his question across to me; so he shows me what he was asking me on my forearm as to the pressure. He rubs my arm with a nod, I say no I booked a deep tissue, 30 min chair massage...... I COULD HAVE WENT FOR A PEDICURE and spent the same amount of $, and could have been massaged better. I kept telling Andy I want a deep tissue......um yeah no! If you call rubbing back and forth on the tight tendon while giving me skin burn, there was no massage cloth or massage lotion/cream at this moment, deep tissue....um, yeah no. I asked for more pressure to be applied, all he did was sort-of giggled and continued what he was doing; all while what sounded like he was trying to get food out from his teeth. He finally got to an area and finally applied DEEP PRESSURE, yeah in the last few mins! As he is rubbing back and forth on my tight tendon, I'm wondering if he is even going to get the knot out of my shoulder....it shortly ends. So the reason I went there in the first place- has not been solved but now the area is now aggravated! To make matters worse, as I previously stated, I had booked online for the service AS WELL AS PAID FOR IT!!!!!! After tipping him out.....he just looked at me with a motion as he was going to ring me out....I told him "No, I already paid online!" I again pulled out my phone and showed him the transaction on my credit union site; and the reservation with the conformation number. He then started to yell to someone in the back, walked off. I then exited Tom's Relax.....ONLY TO BE CHASED BY ANDY in the parking lot WHILE I WAS DRIVING!!! He kept telling me "Number, number." Um, my phone number? NO. all of my information is attached to my reservation.... Again pulled out my phone and showed him again the credit union transaction and online booking. Now he is taking photos with his cell....yes, with all of my CREDIT UNION INFORMATION; Amounts, account number and all!!!!! I will not be back nor will I refer this establishment. I KNEW I SHOULD HAVE GONE ACROSS TOWN TO ELEGANT MASSAGE OR LAO SHAN'S!!!!! read more

Liz the owner is absolutely wonderful and professional, kind, and very welcoming! I was praying for just the right expert and found her! My massage was one of the best I've had in a while. I totally recommend their business to all my friends & family. Her massage studio is clean, organized and very well thought out. read more

I was so excited to learn that Tom has opened up his own Chinese massage spa. I have been receiving massage from Tom at the Lao Shan on Mill Plain for years. Tom is truly gifted in his technique. I was interested to learn more about his personal story on his website. I didn't realize that Tom is also a gifted artist. Tom painted the beautiful wall-sized mural of cranes, which symbolize luck and longevity in Chinese mythology. Tom's website was easy to use to book my appointment. I loved that I could also choose a custom massage on a particular problem area. I spend too much time typing and using a computer mouse. It was wonderful to have a massage focused on my hands and forearms. Tom's spa is bright and clean. There are private rooms for table massage in the back. read more

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Liz is one of the worst people I've ever met, when I was 19, I was hired here. I was super nervous and super excited, it was a receptionist position, which I felt I was completely capable to do. I went out, and I bought special shoes, and showed up on time. When she interviewed me she brought up "not even trying" to get with her husband Allen, cause apparently a receptionist before me did that, then she also said some very homophobic things. I ignored because I was 19 and wanted a job, She said my perfume was too strong and my shoes were too loud, So i suggested that when I need to use the bathroom, I go over to a different building so I didn't walk past the massages with loud shoes and strong perfume. She said that was perfect, so she left to do a massage.. So when her husband Allen came around, I asked him if i could go use the bathroom in the building across the street, he was confused saying, just use the one in this building? So I said Liz and I talked about my shoes being too loud and we decided I should go across the street (I thought this was normal I was 19 and naive) He then simply told me to go to the bathroom. When I returned, Allen and Liz were arguing, Liz then started shouting at me that I had lied to him, though I had just relayed EXACTLY what she said to me. I was told to return to work after that, and so I did, Then a few minutes later I get a text on the work phone that I should just leave because she doesn't feel comfortable with me. Couldn't even fire me face to face, extremely embarrassing and unprofessional for a grown woman to do. I also struggle with anxiety so I went and hid in the bathroom in the other building until my sister could pick me up! Liz is an evil insecure woman. Extremely damaging actions to do to a young girl just trying to work. She is unprofessional and mean. read more

The best full body relaxation massage ever. Very professional and very clean and friendly.

Forst time here and had the best most relaxing time ! Brand new place and would recommend to anyone. Prices are low and affordable. I will return weekly. Great service! read more

I love this place. They are very careful with cleanliness and safety and the massage therapists are fantastic. I have had multiple massages with Liz, she is amazing. Tom is also a wonderful therapist. This is my favorite treat to myself. read more

I'm always skeptical of random massage shops in strip malls, so many of them are seriously sketchy, Tom's Relax proves my skeptism wrong. After reading the reviews, I treated myself to a 90 m deep tissue massage. The environment is beautiful, and Tom was a true professional, an old soul, an artist (seriously). He dug into all of my knots and worked them but good. I'm excited for my next visit. This place is a gem and a definite asset to our community. read more

Worst ..bed bugs on my clothes... and dirty towels. Girl working front desk was terrible. Nobody speaks English. I booked through another site and was charged 2 times.. I wish I could use them some how. Terrible terrible terrible! read more

I see Peter here. I first saw him at Lao Shan, then I looked up new massage places near my area and wanted to support this new small business. I'm telling you, nobody has "Magic massage hands" like this guy!!! I feel so much better after leaving here. They are so clean, professional, and even try and save you money - they don't hide sales and promotions and they want you to get the best bang for your buck. They make you feel like a pampered princess. They even bring you chocolate and tea ! I couldn't be happier with any massage place. You will not regret coming here, there is nowhere like it. I've tried them all, and other than Angela at rustic roots, this place is 6 out of 5 stars!! The prices couldn't be better. Clean, reliable, friendly, comfortable, welcoming, professional, classy, just all around amazing place. read more

I made an appointment with Liz online for an afternoon slot. I got a call from someone at the office (they did not offer their name) and was told that they were double booked and I needed to come in later. No problem, I'm flexible - however when I showed up, the man at the front desk looked confused about my presence. He asked me to take my shoes off and when I hesitated before doing so he said, "We have to. Yes, you too." Immediately that made me uncomfortable. Then he starts to prepare a chair for me to sit in and I realize that he intends to perform my massage, not Liz. There's no one else (visibly) in the building, just me and this man in a t shirt and basketball shorts who hasn't explained what is happening. I'm a 20 something woman, and to be alone in this space with a man who doesn't appear to have any customer service experience or sense of professionalism made me uneasy to the point that I left right then. If someone is going to be touching my body - especially a stranger - I would like to be greeted and spoken to in an appropriate manner. Hopefully other people have a different experience, but mine rubbed me the wrong way and I will not be back. read more

Tom is amazing, the facility is quiet, clean, and pretty and the prices are great! Can not be beat.

Best date night ever! What better way spending time side by side with your significant other with the best foot rubs in town?! We love Tom and Peter. Special place!! read more

Tom and his team are amazing! I am so happy Tom opened his own place, he is outstanding in his profession. There are a lot of places to get a massage here in town but this is the best place for sure. Thank you Tom and team! S read more

Got in on somewhat short notice. I needed a deep tissue, and that is what I got! I've had deep tissue massages that have felt like swedish to me, but this was amazing! I would totally recommend Tom Relax to others. read more

Tom was AMAZING!!! BEST chair and neck massage I've ever had !!!!! Such care and detail, brought me water and tea, love the space and so relaxing. Such an amazing price for the talent here !!!! read more

Great and experienced massage therapists, I go twice a month and am never disappointed. Very clean, relaxing and always welcoming. #supportsmallbusiness read more

My husband surprised me with a foot massage one day at Tom's place and I loved that surprise. I knew Allan one of the massage guys from another massage place and he is great at what he's doing. My husband had Tom doing his treatment and he really enjoyed it as well. We are recommending this place to our friends and we will definitely go there again. read more

I knew Tom from the place he was at on Mill Plain and I couldn't be happier that he has his own massage place now. It's really nice inside, clean and the staff was very friendly. I will definitely be spreading the word about this place and can't wait to go back. read more

My friend and I had a great experience at Tom Relax. It is a clean facility with excellent technicians. I wish I lived in Washington to be a frequent client but my friend will definitely be back for more! read more

Love this place! Everyone there is so kind and welcoming. The message I received by Tom was amazing! If you need a place to get a message, highly recommend this place! read more

Fantastic place for relaxing! Clean and friendly with skilled and knowledgeable staff. Best massage around!

I found this place by accident when I was running another errand. I saw a sign outside that mentioned their message treatments and I decided to call. I am so glad I did because I will be a regular here from now on! They had availability right away, which was wonderful. The inside of the center was calm and inviting. It was relaxing and soft music was playing overhead. My message technician, Ahndee (not sure how to spell his name) was amazing! He was professional and reassuring. He put me at ease and helped to make me feel comfortable. He spent a lot of time on my feet and legs, which felt wonderful. His technique was superb and really took the stress out of my back and neck. The front desk associates were polite and quiet which was appreciated. The oils and scrubs they use smelled so lovely and pleasant. I felt like a new person when I left and will come here often! Thank you so much for the great treatment I received. read more

I'm visiting my mom for Mother's Day and scheduled a 90 minute foot massage for myself and 2 of my sisters. It was a really positive experience for all of us! The facility is really clean, the painting on the wall was painted by Tom and he also built the wood reception desk. When we arrived, Alan greeted us and gave us a quick tour, put away our bags behind our massage chairs. I pulled off my shoes as that is what I normally do when I go have foot massages, but he told me later that they would do that! After the foot massage, my therapist, Tom put on my socks and shoes while I was lying down on the chair! I really liked how the foot massage was finished off with a foot scrub-did not expect that! Next, Tom gave a 5-minute back, shoulders, arms, and scalp massage on a massage chair-heavenly!! I will definitely come back the next time I visit my family in Vancouver! Tom, Elizabeth, and Alan totally pampered us today- THANKS! read more