I've been taking my cars to Tom Sawyer for years. Great mechanics, great communication, great service and great prices. I highly recommend them. read more

Price was fair. Communication was good. Service was friendly. Timing was as promised. I will go back.

Have taken great care of us for over 20 years. Always willing to help out their community with fair prices and solid work.

I've only been here once for a tire plug and patch, which was done quick and for an appropriate price. The business is a family business and all employees and family members seemed very nice. If they have availability for car repairs and maintenance, I will definitely be taking my car there. Seem reliable and trustworthy. read more

I took car in for inspection and oil change. Needed new tires and front end alignment. Prices were very reasonable, service was excellent and quick, and the staff is very friendly and accommodating. Highly recommend to all. read more

I am so thankful for Tom Sawyer auto. The guys here are honest, and they stand behind their work. For example, an issue developed after they fixed my car. I went back and they took care of it for free. Once or twice they did something for me and said "no charge". So rare to find integrity like that! Fair pricing. read more

Tom Sawyer Auto Repair - He keeps her purring! - Auto Repair Near Me - Willow Grove, Pennsylvania

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We've been loyal customers at Tom Sawyer Auto for over 20 years. They always go the extra mile and actually appreciate that you come in to spend your hard earned money. The entire staff from the front desk to the back office and the technicians in the shop are excellent, professional and grateful to serve you. They're always fair and honest and never steer us wrong. Whether you need service on your car, or are looking to buy one you can count on them to provide you with the best service at the best price. read more

I have been going to Tom Sawyer for years now... we'll my car needed a transmission changed about 3 months ago.. paying almost $4,000 you would think the issue would be resolved. Not with these guys. My ABS kicked on out of nowhere due to a broken tone ring that was likely Done during the process of putting in the new transmission. Here they are charging another $200 for LABOR due to "no evidence" on a $20 part that was able to be put in elsewhere for FREE due to Tom sawyers mistakes. I had told them to call me before they do anything... no call Until it was done and a bill was present. NOT RECOMMENDED. just another money hungry company. Sad to see. read more

Tom Sawyer was recommended to me by my brother. I've taken my car there twice and I've been happy with the work they've done.

They were very professional, pleasant to talk to, quick, and prices were very reasonable. I am very hsppy with their work and will take my Car(s) to them from now on! read more

One time I took my car in to be diagnosed by Tom and his crew and they had to spend about 1/2 hour road testing and checking it out and Tom told me - not significant enough to do anything - NO Charge! No charge? are you kidding me, in this day and age? That's not the only time he did something like that. Tom is awesome. They are great at fixing cars, they are affordable (I have saved thousands over my dealer repair) and they can handle everything that my dealer used to do. Very cool small business. Tom's Mother handles a lot of the customer service. He has several mechanics so they can pretty much fit most things in within a week. I think his guys like working there. I like taking our cars there. We even cooked the crew lunch during the winter because they did a great job on our cars and didn't kill us with the bill. When was the last time you cooked a meal for your auto mechanic and left it for them to eat? read more

Tom Sawyer has been my family's auto repair place my whole life. Tom has known me for my whole driving life and even remembers my grandmother, who also had her cars serviced there for ages. You really won't find a more fair and honest place. read more

Car died once I got into the office so after work I was able to get it to the garage. was told that they were booked solid for a week at least but they reassured me that they would squeeze me in between. Felt like I was a bit overcharged for a aftermarket alternator BUT it was such a quick turn around time that I didn't even mind! I was back with my car within 3 days. They also noticed that I needed an oil change so they took care of that for me free of charge which was a great gesture. Everyone there seemed extremely friendly and I will definitely be visiting again if I ever have car troubles near work. Thanks guys and keep up the great work! read more

Best Mechanics in the area! I have followed Dave (the new owner) for over 5 yrs and this is the best location and team. Everyone is knowledgeable, honest and hard-working. I would never take my car anywhere else. read more

If you're perplexed about where to take your car, like I was for fear of being ripped off or having to wait days for your car's return, then I highly recommend you go to Tom Sawyer. Everyone there is super nice and understanding. They "get" that we don't want to spend a fortune fixing our cars and that we kind of need our cars to function in life. Clean, friendly place to wait and it's near Giant in case you want to hang out there while you wait. I thought the price was outstanding for all the repairs I got. Plus i was in and out. I'll definitely be coming here again when I need a reliable mechanic. read more

I have been taking my car here for years. I'm sure a lot of people can relate to be ripped off at one point or another by a mechanic but that will not happen here. Tom Sawyer is so good that they are on my Christmas card list. That is the type of relationship they build. They are often busy but find the time to fit me in. I've had everything from an oil change to major work done. They are great with communication and I don't need to call multiple times for a status update. I just wish that they worked on motorcycles so it really could be my only mechanic! Trusting this place is easy. read more

Honest and dependable. Fair pricing and great customer service.

I agree with the other reviewers, the guys at Tom Sawyer Auto Repair are very competent, trustworthy and reasonably priced. I have been using them for the past 10 years and they have always done right by me. read more

Extraordinarily fair, friendly and fast. Prior to finding Tom Sawyer Auto Repair, I'd been to many autoshops that tried to take advantage of the fact that I am female - they thought I didn't know how much something should cost or whether something needed to be fixed. Tom Sawyer Auto Repair spells out options before actually doing any work. They often do not charge for an easy diagnosis. Great people. read more

Amazing.! I couldn't ask for a better mechanic and his team. They are very fair and reasonably priced they don't ever beat around the bush or make you pay for something to get fixed when you still have years left on them. They make you feel like you are their only client. Mechanics are sometimes hard to trust and always reliable but I never worry I know my car and wallet are in good hands. I have and will continue to recommend them to everyone.! read more

After many years of using the dealership for service since a friend of mine was the general manager, my buddy left and went somewhere else. I turned to Facebook to see who my group recommended for auto repair. Tom Sawyer came highly recommended. After reading the Yelp reviews, I called Tom Sawyer. I was told to bring the car in the next morning and I could wait for the car. Mary Jane, who I spoke with on the phone, couldn't have been nicer or more courteous. When I brought the car in this morning, the place reminded me of Cheers. It seemed that everyone that worked there knew the customers names and everyone was so friendly. In less than one hour, as a walk-in, my car was ready to go. I was extremely pleased and will now be bringing all 3 of our cars here for service. Thanks! read more

If you need a great repair shop you can 100% trust with quite reasonable prices, you've found the place. I've been using Tom Sawyer's for around one year and they are the best. I moved from another state and had to register my vehicle in PA. I have a ten year old car and of course ran into several mechanical problems. Dave (owner) and George (mechanic) were fabulous. They don't give you a quote - they give you a price!. I needed a catalytic converter. Turns out the off market one they ordered wouldn't work. They replaced it with a Hyundai product, which I know cost them more. Yet the price was the same. Honestly, a mechanic you can trust. There is a reason they only have five stars. read more

Dave Sippel the owner (sp) is a good mechanic and honest beyond reproach. I took my car in with mildly pulsating brakes. Dave told me they were only half worn, and I could get 6 or more months out of them. He drove the car and said it was not dangerous, and if it were he, he'd do nothing. This was after calling three other shops, all who said they don't machine rotors any longer, they just throw on new brakes for $325 low to almost $400 high. Dave charged me $15.00 for labor to removes rear wheels and road test. Not a typo, $15 bucks. I recently relocated from AZ and had my car to two other local mechanics here. Boy, they both knew how to charge. Been looking for an honest man and am glad I found Dave and Tom Sawyers. It's pretty much a family office at least, everyone very nice and professional. I'll be bringing that oil' Lexus back. I'm at 218,000 miles and want to hit 500,000 miles. With Dave's help, assuming I live long enough, I'm sure to get there! read more

L O V E this place !! Honest, fast, and generous to boot !!! Highly recommend to anyone looking for a mechanic !!!

Tom Sawyer auto has been a life saver! Honest, prompt, efficient, I could not be happier with the work they've done for me. With money being tight, being able to have an honest overview of my existing car, and affordable repair work completed means the world to me. I wouldn't take my business anywhere else! read more

I am so impressed with Tom Sawyer Auto Repair. After being ripped off by another repair shop in the area I got a recommendation to see Tom. He is undeniably good at what does but he's really honest and helpful. He doesn't do repairs that are unnecessary. He calls you with options and tells you when things need to be done and by when. He doesn't jack up the bill, he's really reasonable and works with you when repairs need to be done. I can't say enough about Tom and his crew. I'm really glad I found him. read more

I have been going to Tom Sawyer for about eleven years. It was a place my entire family trusted. However, since Tom sold his business and the new owner took over the ethics of the place has changed completely. He is using Tom's reputation to get customers. The way he is running the auto repair shop is a discredit to Tom's name. I took my daughter's car to Tom Sawyer Auto because of a persistent humming noise in one wheel. The mechanic stated that the sub frame and front control arm needed replacement with an estimate of $875.00. As the days went by, the estimate kept increasing and no word on when the repair would be completed. To my surprise, after a week and a half, I received a call stating that, in addition, the bearings assembly had to be replaced, because it was all corroded. What he did not know is that two weeks earlier, my daughter had already replaced the bearings at another shop! Can they truly corrode in just two weeks? We were pressed to replace them again. Also, the car's odometer was many miles higher than when we left it at the shop. The car was driven extensively without our authorization, and without our knowledge. We have decided to stop using Tom Sawyer Auto Repair. If you are looking for an honest and reasonably priced mechanic, this is no longer the place. Do yourself a favor and stay away from this place. read more

We have been going to Tom sawyer for about 3-4 years. First it was only for inspections but they have been great with repairs. Just had a muffler replaced. price was reasonable, car sounds amazing. Finally a trustworthy mechanic. read more

Fair, honest and customer oriented. Very pleasant interactions and true to their word. 5 star!

This place is fantastic. I have taken my car there for inspections, oil change, new tires, and several repairs. They are always friendly and happy to fit me in, even when it's busy and I show up without an appointment. Their prices seem very reasonable, and they often throw in little extras or don't charge for an evaluation if nothing needs to be done. The owner is usually in the shop, is very knowledgeable, and seems to have a great relationship with his employees. I highly recommend this business! read more

Omg. This place is the absolute worst. First of all, everyone works 5 days a week, yet Tom Sawyer Auto Body in Willow Grove, PA is only open until 12PM on Saturdays, & they are CLOSED on Sundays. 2 years ago, they sold me a BAD Battery. It started to leak corrosive acid (which started to destroy other parts of my Engine). Meanwhile, my original Battery lasted 7 years. When I brought it back to Tom Sawyer Auto Body's Manager (Dave) to show him the corrosive material & destruction to my car, he didn't even replace the Battery. Instead, he took a paper towel to wipe up the sulfuric acid. Then, over the next 4 weeks, my car began to stall because the Battery was failing to work properly. Finally, after begging the Manager to have the Battery replaced, he replaced it with a Brand New Battery. What really makes this place the worst is the fact that they do not even work on Vehicles based on the priority of the issue. I left my car with Tom Sawyer Auto Body overnight (Friday) so that they could replace my Brakes (which were completely failing - to the point that when I would hit the Brakes, my car would not even fully stop). In fact, I hit another car while attempting to stop at a Red Light the day before. After leaving the car overnight with them (with a Note explaining the severity/urgency of the issue), I called them on Saturday at 10AM to learn that they did not even work on my car & that they would not even be able to since they close at 12PM. Thus, they suggested that I just keep driving the car or to pay money for a car rental. This was deplorable. I should have to pay for a car rental when I left the car overnight so that they could fix my failing Brakes (which were an immediate danger/hazard to all drivers on the road)? They open at 7AM on Saturdays. They could not work on it within a 5 hour window (given the urgent nature of the issue). Stay away from this place. They are also extremely pricey. An Oil Change costs $80 at Tom Sawyer's Auto Body. I would never go here again. I also once bought Tires from them, & they looked like they were already used. Thus, 2 years later, I had to buy Brand New Tires from NTB. I am actually at NTB now getting my Brakes fixed. I highly recommend NTB in Willow Grove, PA as I got excellent Tires & excellent Brakes. They have no questionable work practices or parts, & they are reliable (since they are open on BOTH Saturdays/Sundays). In summary, I would highly recommend NEVER stepping foot in Tom Sawyer's Auto Body unless you want to get ripped off (paying high prices for used parts). Don't take my word for it - Go there yourself, & let me know if your experience is the same. read more

The most trustworthy and good auto repair shop around for miles. Prices are very very fair. My parents , brother and his inlaws use Tom's. I am in Philadelphia and the shop is about 20 minutes away but well worth the ride to receive the best service. I am a single female and constantly have people lying to me and over charging me NOT Tom's place. Hands down the best place around. I am thankful I go there. Very few people and service like this around. read more

My husband and I have been going to Tom Sawyer Auto for a year or two now. I used to go to dealers because it is so hard to find an honest, independent mechanic. I'm so happy that I found Tom Sawyer! They have been like what you picture in a small town. They are friendly and get to know you (they love my dog) and have always been reliable. They do not overcharge and work to stay within your budget. They will not do work if you do not authorize it. I had to get new tires and they gave me a variety of price options but I asked for their expert advice, in light of the fact that I drive 90 miles a day. They went with a more expensive (better quality) tire because of my driving needs but did not choose the most expensive. My only complaint (?) is that they will only do what you ask them to do (though they may recommend an oil change if you are overdue). If you are like me and used to a dealer doing a whole-system check then you may be surprised when an issue arises later that they did not spot. I think this is actually one of the indicators of how honest they really are, but make sure if you want them to do a particular maintenance you tell them what you want done (unless it's something like a 30,000 or 60,000 maintenance). You can usually find a recommended maintenance schedule online for most newer vehicles. Of course, they always check and top off fluids with an oil change. Like every other mechanic, they recommend oil changes every 3,000 miles, but most cars and driving conditions don't require that anymore so I go by manufacturer recommendations and that has been fine. read more