HORRIBLE, TERRIBLE, AWFUL, SCAMMERS and and LIARS. That's what the 5 stars represent. Please do not…read morelet them touch your car. they lie about the work they do and are WAY OVERPRICED!! take your car to mechanics that know how to fix a car, and not rip you off. your car will run worse than when you dropped it off.

Terrible customer service, this place can't figure out how to help customers in the order they…read morearrive, waited a half hour for an air check, was told to move my car so a truck could back out & everyone else in line moved up & I was sent to the back, was told that wouldn't happen but of course it did. Complained to a useless Mgr named Brian. Won't be buying tires there again.

It's been more than 10 years I think since I started going to Car-One Auto and Tire, and so I…read morethought it was time to update my review. Even though I live nearly an hour away, I still will go to them for all my auto repair needs (except oil changes, but even then if I can make it happen I'll go to Car One). There is almost no company or business I can think of that is better at customer service. If I was to right a dissertation on a PHD for "What makes a small business great" it would be about these guys. 1. They never lie to me. I trust them so much that I literally tell them "yes" to anything they say needs to be done to my car. This is due to them building up trust with me over the years to where I don't need to think about if they are trying to rip me off or not. They can see this review, so next time they see me, they COULD rip me off but I know they won't. 2. The customer service skills - they always seem to remember who I am the moment I say my name, even if I have not talked to them in over a year. Now, look at the attached picture. They literally filled out my mail-in-rebate for the tires I got from them. They even included the stamp!! They didn't have to do it, but they offered it without me asking and took care of it for me. 3. Loyalty. Read the other reviews on here. There is one guy who says he drives from Des Moines, IA because he refuses to go anywhere else. That's what it means to be loyal to a business. In Summary - there's no one better out there to work on your car. If you don't go here, it's your loss.

Car One has excellent customer service. They are very efficient and their prices are very fair…read more They will not up sell you. They will do recommendations but do not push you to do the service. They are very friendly. 100% recommend.

Fast and friendly, Had some ties from amazon delivered there. They were on time, everyone was…read moreextremely friendly and they were very open and honest. Mounting and alignmet was reasonable and quick. I would not hesitate to give them my business again. As I waited I seen their other customer interactions and it seemed the same as what i experenced.

I purchased 4 truck tires- and eventhough they had a doozy of a time removing the old ones because…read moreDiscount had not threaded the bolts correctly- I felt very glad I chose Just Tires. Mike and his team are professional, curtious and offer great pricing for their services! I will be flipping my truck around to see them for an oil change and rotation very soon! Thanks guys :)

I had such an GREAT experience at the Pep Boys that I felt I needed to share…read more I originally took my Honda Civic to the dealership because my air conditioning wasn't working. The dealership told me the issue was not the compressor seal (which is under warranty), but instead a completely different component that would cost me around $4,000 to repair. Wanting a second opinion, I brought my car here--and I am so glad I did. Ray, the manager, and his team spent over two hours thoroughly checking my car. They were incredibly professional, kind, and patient, and they even honored a coupon I brought in! Most importantly, they told me the truth: it WAS the compressor seal. Because of their honesty, I'm now able to take my car back to the dealership and have the repair covered under warranty--saving thousands of dollars. It's rare to find a shop you can truly trust, but this is one of them. Ray runs a place that clearly values integrity over quick profit, and that says everything. If you want an honest mechanic who takes the time to do things right, go here--and ask for Ray. I will absolutely be bringing my car back for any future needs. I would give them 10 stars if I could! Price assessment Great price Services Air conditioning

Lmfao they strip your lug nuts to make you come back I was jus here a couple months ago for a tire…read morechange and now I need a new tire

Belle Tire Hoffman Estates provided a great customer experience!…read more I checked several local places for new tire options and Belle Tire consistently came out to be the best pricing option, especially when I heard about their current soecial. David and Scott were very helpful before and during my service. I appreciated the thorough details regarding my new tires and the instructions for taking advantage of a $140 in rebates. I purchased the Michelin Defenders. The waiting room here is also very spacious, cool and comfortable. Great experience, all around. Thank you guys for so working hard in this exreme Summer heat too. You are appreciated!

first time using Belle tire services called Chris about a certain tires informed me only had one…read morecould get 3 more bye noon got a call approximately about noon telling me had tires met Scott the manager absolutely great service. In fact asked if they had water didnt want coffee Scott went out and actually bought me a bottle! finally the bathrooms and lounge area very clean and as I told Scott i will be back! THANKS AGAIN! this location was Hoffman Estates!

I recently went to Casey Automotive to get my car's breaks replaced. My husband often gets his car…read moreserviced here, but I was equally blown away! With a job that sometimes has me traveling around the burbs, my breaks were in need of replacement. I called in the morning and they were able to fit my car in and finish it same day! We had a $120 off coupon that expired end of Feb but they still acknowledged it. It was easy for them to send me an estimate to my phone, texts when my car was ready for pick up, and allowed payment via text link or in person. Will was very professional and nice during the whole experience! They are ASE Certified and a AAA Approved Repair Vendor. Tip: Casey Automotive is one of the few in Illinois to receive the ASE Blue Seal of Excellence! Their mechanics are top notch so you can trust them when in need of car servicing!

I had a great experience with Casey Automotive. From start to finish, the team was professional,…read morehonest, and easy to work with. They took the time to clearly explain what was needed and didn't try to upsell unnecessary services, which I really appreciated. The work was completed on time, and my vehicle is running perfectly. It's not always easy to find a shop you can trust, but Casey Automotive definitely earned mine. Highly recommend them if you're looking for reliable and knowledgeable service!

Awesome experience! Matt and his guys did a fantastic job! Start to finish was perfectread more

SARA T -HANOVER PK LOCATION -EXCELLENT SERVICE BRENT AND MATT Are Great AND SO NICE -had to leave…read morecar got uber there and back no charge-GOT OIL CHANGE Shocks struts and alignment did excellent service and pricing very reasonable -have been coming here for years -they do excellent work and recommend them to friends and family THANKS FOR BEING THERE

My niece took her car to this shop just because it was the closest place to her house. They mis…read morediagnosed the issue, and replaced several parts before we eventually took the car to a different shop where it was repaired for 37.00. I'm only writing this review because one of the things they replaced was the fuel pump, and she kept smelling gas. We took the seat of her car out to look and see what was up. The mechanic at this shop only put 4 of the 6 screws back into the fuel pump housing when he replaced the pump. I can only imagine what would have happened if the car caught fire. Don't trust these people with your car. If it matters, they were way over priced also.

I made a five star post so you will read it. they charged me $200 to tighten my oil cap and drive…read moremy car around. I brought it in for an emissions issue. the minute I drove out of the parking lot my service engine light came on. I brought it back and they had it for a week. when I called to see when the car would be ready, they told me the master tech was off all week. if you want to give your money away for no repairs just go here

Do not take your car here for more than tires. They do poor work and even use re-built defective…read moreparts. Even if the work is under warranty they will tell you there is still a charge for something else related to same problem. Stay away. You will have to bring the car back.

It use to be good - but last few years it has completely gone down hill. I got my Camshaft cover…read morereplaced March of 22 - they broke the piece as they installed it but still sent me on my way, saying it was fixed. 8 months later - it is leaking again and they tell me it has to replaced and quote me again. I make an appointment then when I got home, looked up my invoice - saw it was fixed that spring & called. Oh - they see that and they will fix it for free. This time, they dropped the bolts into the engine and only master mechanics can get them. Two days later - they are able to finish fixing it and over 3 hours after fixed - per invoice- I actually walked there to see car fixed. I get car and for next week I smell exhaust- strongly- when I drive. They forgot to close the exhaust clamp and the airbox was loose. When I called the 1-800 number - I was told smelling exhaust wasn't anything to worry about. When I mentioned a friend of mine who lives in another state but has been working for Firestone as a mechanic for about 25 years would let me know if it was safe - he agreed it wasn't the safest. Now, another 8 months later, a new location says it is broken again - and wants to charge me again. Also - when I asked them to check the engine light - they told me it would take 3-4 hours to check and fix it. It was fixed in 15 minutes - 20 if you include checking the code and buying the part needed.

Excelente trato y atención por parte del señor Steven gracias feliz y exitoso día amigoread more

HAve to say that Maria and the team did an excellent job taking care of me this evening, as well as…read moremany other customers. The reason I'm on my 3rd or 4th set of tires from this location. Keep up the great work!