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    Tomball Custom Trucks

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Services - Tomball Custom Trucks

    Auto electronics installation

    Auto exterior customization

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    1 year ago

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    Denise M.

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    Wild West Motoplex

    Wild West Motoplex

    3.4
    (63 reviews)

    Patrick , Kai and whole service department team are amazing. When I step into the department its"…read moreHello Mr. Wimpenny" how can we help you. Whether its routine maintenance or adding accessories, this team does it with an attention to customer service. Thanks Guys....

    Buyers Beware - Terrible Service Experience at WildWest Motoplex…read more I'm writing this review to strongly warn anyone considering buying from WildWest Motoplex, especially if you plan on needing service after your purchase. I bought a 2025 ATV from them, and the experience since then has been nothing short of a nightmare, specifically because of their service department and the unprofessionalism of Ryan. After noticing a part was missing from my unit, something that should have been there from day one, I went back to the dealership in person and even showed them pictures of the issue. Instead of acknowledging their mistake or offering a solution, I was brushed off and told I needed to bring the ATV in, despite already having it fixed once before for the same issue. It's clear they either forgot to install the part, or it was never inspected properly to begin with after service of the original issue. I spoke with multiple people, including Ryan in service, who was extremely rude, dismissive, and completely unhelpful, and escalated the issue to the general manager, Josh. Unfortunately, nothing was done. No accountability. No ownership. Just excuses and a complete lack of customer care. They will give you the runaround, just like they did with me. I've had to take my brand-new ATV to another dealership, one that didn't even sell me the unit, because they actually treat me like a customer and value my time and money. Meanwhile, WildWest Motoplex seems to forget you exist the moment the sale is done. Bottom line: Avoid WildWest Motoplex at all costs. If you care about being respected, getting proper service, and not being misled or ignored, take your business somewhere else. I would never recommend this dealership to anyone.

    Tomball Custom Trucks - autocustomization - Updated August 2026

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