I couldn't be happier with the service I received from Hendrick Collision Center - Rock Hill, They…read morewent above and beyond my expectations from start to finish. Not only did they save me more than half compared to other repair quotes but they completed the work in nearly half the time and came in less than the original quote and saved me on my car rental. Chase, Holly and the entire team was professional, friendly, and communicative throughout the process. They even helped coordinate a ride to the rental car facility, which made an already stressful situation so much easier. It's rare to find a repair shop that combines honesty, efficiency, quality work, and excellent customer service all in one place. I highly recommend them to anyone needing vehicle repairs.

WORST SHOP IN TOWN! Horrible communication from Randy and manager Shanna. Poor leadership,…read moremismanagement of timeline in the shop, and lack of personal responsibility. Through blaming/lying about insurance company communication to avoiding my calls from the manager..... my level of disappointment couldn't be higher. I wouldn't recommend this shop to my worst enemy.

Attention to detail and great customer service. My BRAND NEW X5 got side swiped and a friend…read morerecommended I take it here because these guys are the best. I agree! My car looks like it did when I bought it and I feel like Mark had my best interests in mind when dealing with the insurance guys. Plus he stands behind the work. So pleased with the end result and the communication throughout the process. I hope I never have to use them again, but will if needed. Thanks Mark and all the people that put my car back together.

The best people in the business. Mark and Robert have taken care of me in the past, and I wouldn't…read morego anywhere else. The work they do on anyone's vehicle is top of the line. I've sent people there in the past and they always are thrilled when they get their vehicle back. THE BEST IN THE BUSINESS!. Isn't that what we all look for? I honestly do not do many reviews. Never have, but when you find the right business that excels at their job, and love what they do, you know you have the right place

I had a fantastic experience with this auto body shop. I stopped by without much notice due to an…read moreissue with my front bumper, and they fit me in right away. The team was professional, efficient, and clearly knew what they were doing. They quickly diagnosed the problem and provided excellent service, getting everything repaired properly and looking great again. It's hard to find shops that combine quality work with genuine customer service, but this one absolutely does! I really appreciate how smooth and stress free they made the whole process. I would highly recommend this company to anyone needing auto body work -- they've definitely earned my future business! Nick

Everything went great. Top quality work and attention to detail. Fixed the scrape on our car. Looks…read morelike new. Most importantly to me is they communicated and did what they said they were going to do. Couldn't as for more! Thank you. Mike and Jill.

I took my 2025 Toyota Tundra to fix a door ding and they did a professional job. I mean perfect!…read more Nice , clean business , professional workers , fast and the quality was terrific!! I won't go anywhere else.

Excellent workmanship. The people are the most friendly and honest that you could wish for.read more

This is a smaller body shop and sometimes that can be a crapshoot, but this one was excellent!!…read moreNothing against the big chains, but I was able to deal directly with the owner, Matt, and felt like my car was going to more personal attention. The workmanship was great and Matt communicated well with me throughout the process. The cost was also 40% less than the big guys.

Outstanding experience from start to finish. The service, quality of work, and follow-up were…read moretremendous. Matt, the owner, is extremely professional and clearly takes pride in making sure everything is done right. The value you receive for the quality of work is top-notch. I highly recommend him for any of your collision repair needs.

Todd's Paint and Body Shop is by far the best paint and body shop I have used, and unfortunately I…read more have had to use Todd's Body shop on several occasions in the past for smaller project and quite large ones. In fact, I had a white metallic car, which is the hardest to match. Todd had to try 5 different versions of different shades of white until he got it right and you could not tell where the paint was used to repair the damage and where the original paint was. It was that good. By the way, I am real picky and Todd has never produced anything but the best. Needless to say, I have great faith in his abilities and work ethic. William C.

Todd's had plans to be on vacation the week of July 27th. I took my car in to be accessed on July…read more17th. Instead of having me wait until August 3rd they squeezed my appointment in the week of July 20th. My vehicle had front driver panel and tire well damage. Susan, secretary, was very helpful and sweet. She kept me updated along the entire process. When I went to pick up my car not only was the job done perfectly but Todd had even washed and vacuumed it. I am new to the area and was so happy to have found a business that felt like family (honestly they did). I HIGHLY recommend them to anyone looking for a body shop. Thank you Todd's Paint and Body Shop. Job well done!!

I recently took my RAV4 in to have some trim reattached. Drake was able to get me in quickly and…read morefix my problem. Great service!! Could not be happier.

I can't thank Ricky and the entire staff enough for their kindness, attention, and the quality of…read moreservice they provided to my car. I've had several good experiences with dealerships and body shops, but Classic Collision was incredible! I will definitely recommend them to all my friends and family. My car looks brand new after an extremely impeccable cosmetic paint job.

The best in Charlotte! Great work with fair pricing is the name of their game and they play the…read moregame well. Shoot, maybe they invented the game. I came here on a recommendation from the owner of H&H Automotive, another great business, so I knew I was going to be treated well. I wasn't steered wrong. I needed a new door handle installed for my Yukon. I'm thinking it's going to cost $500. I don't know anything about auto body repairs. But I was invoiced for less than half of that. And the work was completed in a few hours. I might break something on one of my cars just to deal with them again lol. Ask for Andrew...

Editing to address the comment from the shop: It's not about mistakenly thinking the vehicle could…read morebe repaired; this is about the customer service received and no accountability from the business, plus extra damage done to my car. Frame damage was very obvious, especially to an expert, in the photos. And still, Mason, who was supposed to see this through, hasn't addressed me. In short, this shop may be sufficient for those referred through insurance or with minor cosmetic repairs, but the treatment I got as an out of pocket paying customer truly sucked, for lack of a better word. In short, the owner, Mason, brushed me off, and his techs will only work on cars they deem worthy. Don't blindly believe the hype on the good reviews. I have an older model vehicle that was badly damaged and couldn't be inspected in person. Despite this, the owner agreed to create an estimate from photos he requested and even said he would begin ordering parts. He was confident his shop could take care of the work. Just a few days later, he became unresponsive, ignoring several emails from me. I finally called, and he was still adamant that the work could be done and to just have the car towed in at "any time that is convenient for you" which happened to be on a Friday. When I called to check that the car had arrived, he was "working on the paperwork." On Monday when I went by to finalize things and sign the paperwork, I found out that, at some point, he'd decided the car was irreparable but failed to reach out to share this information with me. There were ample opportunities along the way to let me know this. By the way, Mason was too busy discussing classic cars with a couple of other customers to be bothered to even acknowledge me at any point in time, even though I was told he was the one in charge of my specific case. After being ignored for a good 20 minutes, another tech explained that there was nothing they could do for the vehicle. I asked how soon I needed to remove it from their yard, the answer was an apathetic "soon," as if I was the nuisance, even though the shop agreed to this. As supposed experts in this field, they should have had an inkling these parts would not be easy to find, first-hand, since they don't use salvaged parts (which I didn't learn until after the fact). Ultimately, I ended up having to tow the car back home on my own dime. To add insult, there's now damage to the back bumper which was fine before it went to their overcrowded lot.