I called this office to schedule an appointment for ongoing health issues and was immediately met with unprofessional behavior by Cindy. After being placed on hold , I began explaining that I needed to make an appointment and briefly mentioned the reason for my call. The receptionist cut me off mid sentence in a rude and dismissive tone just to ask if I was a new patient. I was then asked placed on hold again. When Cindy answered I asked to speak with somebody else. The second employee showed no concern, did not acknowledge the issue,and seemed completely uninterested in addressing my complaint. Calling a doctor's office about health concerns should not feel this frustrating or disrespectful. The lack of professionalism and basic courtesy from the front office staff was unacceptable and has left me with no confidence in this practice. read more

I do love Dr. Bradshaw herself but the office itself has frustrated me beyond belief today. I've attempted to return a call to Dr. Bradshaw's office 4x in the last hour and have been put on hold which ends up in a dropped call. Their hold system automatically hangs up on you after 5 minutes. The last time I called, I tried to get a word in, hoping to just schedule a call back instead of being placed back on the 5 minute hold that never gets answered who knows how many more times. She didn't listen to me (she heard me though) and just said, I'll be right with you and cut me off to place me on this hold that never gets answered yet again. Extremely frustrating. I don't know if I'm being placed back at the end of this hold line every time the call is dropped. I tried to be patient, called back after being hung up on 3x before asking to please be given a second to speak which was not honored. Please fix this hold system or set up a call back list if you're too busy to take patients calls. Thank you. read more

This office needs to have a much better office mgr. maybe a whole new staff !!!!! she's not my Doctor,but my Daughters .. for that reason I didn't go to the office on my own..because they would of called the police on me. I'm not a bad mother just a very concerned one,and this office can't get my daughters health straight or get her the needs that the doctors at RCH wanted her to get from her Dr. which is Bradshaw. I hope they will do a better job in treating other patients. good luck to whom ever goes to this office !!!!! read more

I am very happy to be back with Dr. Brandshaw, she listens to me and gives me help and advise for my issues. Her office staff are very friendly and professional. She's thorough, extremely knowledgeable and I can understand what she needs me to do to get my health issues addressed. read more

I thought she was gonna be the greatest doctor... she was NOT!!! She has a nice staff butvthat is all she has... I rate her at a ZERO!!!!$!!! I had to give her ONE STAR, but all she deserves is a ZERO STAR. She is very very polite though... read more

My mother's care is managed through ER and Urgent Care visits. We are unable to speak to Dr. Bradshaw and the office staff relay the concern to the doctor who tells them what to tell my mother. She was prescribed the same medication for a reoccurring condition I guess hoping for a different result. We finally saw an Urgent Care doc who figured that out and he was able to help my mother with the correct medication. We've been waiting for an appointment scheduled for today 10/9 and her last visit was in June. The office called rescheduled her until 11/19 stating that they could put my mother on a cancellation list if an earlier appointment becomes available. We were hoping to discuss our list of concerns at the appointment, rather than off to Urgent Care or ER again. Dr. Bradshaw took my mother off of a med she had been taking for more than 30 years with a 7-day lower dose to wean her off and she hasn't been the same since. There is little concern for my mother's state-of-mind, and she has regressed and sunk into a deep depression and oh yeah...her appointment was cancelled so we are unable to discuss with the doctor. We were offered the usual communication channel with through her office to Dr. and back to us! Unacceptable. We have since changed providers and I am not one to leave negative reviews but I am hoping my review helps someone. read more

I would certainly recommend Dr.Bradshaw to anyone that needs a caring physician. She takes the time to listen to your concerns which is a huge help. All of her staff is patient and welcoming. They are 5 stars in my books! I couldn't ask for better care read more

So I had my first visit and I was blown away, at first was skeptical from the reviews but girl up front was friendly, talkative and personable nurse who brought me back was friendly and communicative and even laughed with me Dr. Bradshaw I felt like she genuinely cared and was concerned for me I felt so comfortable being here and truly felt like I was in the right hands. Thank you for actually making my experience at an appointment feel like I was walking into my family's place. read more

My husband and I could choose any physician who accepts Medicare. We choose Dr Bradshaw because she is knowledgeable, responsive. She addresses our healthcare needs with compassion and accuracy. The office is welcoming and attractive. She knows who we are. We both love and appreciate Dr Bradshaw. We have been her patients for 15 years at least. We are thankful to have her in Yucaipa. read more

Best doctor I've had since I turned 18 and couldn't go to my pediatrician anymore. Very communicative. Listens to my problems and concerns and works with me to solve my issues. Is doing virtual visits right now but took me in person to do my vaccines. read more

I went to see Dr Bradshaw today, and asked her about Ivermectin she said"ivermectin has been debunked. Check out WHO.". This is what I found... WHO advises that ivermectin only be used to treat COVID-19 within clinical trials. Now that's not debunked. I had also said the inventor of the RNA had said he believed that Ivermectin has proven to work. Dr Bradshaw said .The inventor of RNA was a woman" This is what I found Dr. Malone is the inventor of mRNA vaccines (and DNA vaccines). He also discovered lipid mediated and naked RNA transfection technologies. If I can't trust that Dr.Bradshaw is well informed. You should all check your own facts. read more

In looking at some of the negative reviews, one is struck, as usual by how the bitter, angry writer is author of their own problems. One is free to take the doctor's advice or not, and one is free to do medical research on the Web and debate from such, ah, expertise, or base treatment on "This kid and I know best" anecdotes. Good luck with that. I've been going to Dr. Bradshaw for about 20 years. Best doctor I've ever had. Personable, takes time to listen and has great advice. Years ago she relocated her practice. She could have gone anywhere, but chose to stay in Yucaipa at a new facility. I'd say this is a community asset, and a community minded person. There are unsung heroes among us. She is one. read more

Worse so called Dr. I ever been appointed to. Staff tries to act like their better than you.

Dr. Bradshaw is outstanding. She is inclusive, compassionate and understanding. I've never felt more "allowed" and comfortable to be openly myself with my medical practitioner. She also modern and up to date. Highly recommend. read more

I don't understand why yelp has not fixed the star evaluation issue. If a company or doctor is horrible, and I don't want to give them ANY stars, then why can't I post a review without giving a star. This doctor is the worst person I have ever met. She is absolutely the worst doctor in the world. Her bedside manner and knowledge is below par. She has done illegal things as far as taking a demented patient away from their caregiver for an appt. She allows her desk person to be rude to patients. They have lied about certain situations to management to get someone let go. Just the worst doctor ever. read more

One star is too many! Today was my very first time meeting Dr Bradshaw and it was the worst experience I've ever had with a doctor in my entire life. She is so unprofessional it is appalling. Extremely rude, disrespectful, judge mental, cold hearted, and arrogant. I got called "stupid" and "irresponsible" straight to my face multiple times. She never even let me speak long enough to explain to her what brought me in to my appointment in the first place, nor did she care to ask why I came in. Not one concern was addressed. Waste of my time and I left her office in tears. I will NEVER be back. This woman should not be a doctor. read more

Dr Bradshaw is just fantastic. She is knowledgeable and truly cares about all of her patients. She takes the time to listen- a rare and valuable trait in a doctor. I really can't say enough good things about her. 12/10. Definitely recommend. She's a treasure. read more

The doctor has no control over her staff. The staff is rude and lazy. I made a mistake by choosing this doctor. The staff messed up my prescriptions and trying to get a referral takes forever. The easiest thing to do is greet people with a smile, I have had several appointments and they continue to be rude. If you call you will immediately will be put on hold then they will hang up on you. I will not recommended this doctor to anyone. read more

One appointment and only appointment with Dr Bradshaw. Cold, no eye contact, arrogant, would not allow me to explain my signs or symptoms because she neither had the time, patience or even a moment of caring about me the patient. I've never been treated so poorly. As I sat in my car contemplating this horrible office visit, I glanced at my paper work from her office and noticed that my Social Security number was boldly visible on every form. A HIPPA violation. read more

I've had the (dis)pleasure of working with Bradshaw's patients while they were in various health care facilities and I've never met a more arrogant "dr" in my life. She listens to nothing any other health practitioner recommends to the detriment of her patients. As for her office staff I can echo the concerns of the other reviewers in that they truly don't care. I have never experienced such rudeness. My advice to any of her patients: get a new Dr. There are plenty of other doctors in the IE that will actually listen to your needs and keep you healthy. To anyone looking to become her patient: Don't. read more

Worst DR ever , my mother was taken to ER 3 times in a day and wasn't admitted because this lady wouldn't approve it. She refused to come to the hospital and was mad at us for reaching out to her. Never met her in my life but I wouldn't wish anybody to go through this ridiculousness for their loved ones. Ps : if she's you're dr ask for a new dr ASAP !! read more

I switched out of beaver and was pleasantly surprised with Dr Bradshaw and her staff. Everyone was so friendly and welcoming. I got more answers in one visit than I have had in three years of visits. Dr Bradshaw was very thorough, she listened to all my concerns and seemed very genuine. She wasn't rushing out of the room to get to the next patient. Super excited to continue care with Dr Bradshaw and her staff! read more

One star is too many. Sent to ER from work. Wanted to wait 3 weeks to see me. Very, very rude receptionists that had me wait 20 min. before telling me "drs on vacation." What!? Never again. Do not go here. read more

Dr. Bradshaw seems to be a good and personable physician whom we respect and like. However, this review has more to do with the process than with her personally. In reading others reviews, it seems others have had similar experiences. The issue for us (my wife) has been the wait time to secure an appointment--this after the first meeting, which occurred post an emergency room visit and hospital stay--and feeling rushed through the appointment itself. I can't say with 100% certainty, but it seems to us that it has everything to do with with demand and likely the pre-negotiated pricing set with insurers. Also, echoing a few of the other commenters, the YMG staff have been quite abrupt with us on a few occasions when I've called on my wife's behalf. You can sense the stress in their voices from the demands, which can easily lead to being rude (and on some level, it is rude). It's certainly more noticeable to me than other medical groups where my wife or I have been patients. That said, this was mainly when we've called to make an appointment, not while we were actually at the office. read more

I wish I could give less than one star. I am a disabled man with multiple chronic conditions attempting to find a qualified doctor in a wasteland of incompetence and negligence. When trying to schedule my initial visit the desk girl said, "We don't care abut the rules, you can't get an appointment for 4months!" The rules consist of the agreement all IEHP member doctors make. Beyond that, I lost 4 appointments with specialists as I had to find a new Primary. I have since filed a complaint with the Medical Licensing Bureau and recommend everyone that encounters this office do so. read more

Dr. Bradshaw gave me no more than (what felt like) 5 mins max on each visit. Talk about feeling like JUST a number. She actually had the NERVE to tell me, a mother of four who practically starves herself daily.. but cannot lose weight. ..that my problem is that I cannot stop putting the fork to my mouth. I have never been treated more rudely! Talk about NO compassion!!!!!!!!!!!!!! Not everyone who has an issue with weight eats at buffets!!! There are any number of factors that can affect weight gain/loss. It's really just a shame that she didn't want to listen to me. Suffice it to say, I left her office and immediately got on the phone with my insurance provider and changed my primary care physician. I left her office in TEARS, never to return! !!!!!! read more

I had my first appointment today with Dr. Bradshaw and I am very happy I found her. Her staff has been amazing setting me up as a new patient. She spent a perfect amount of time for a new patient visit and covered a lot of ground. She was easy to talk to, knowledgeable, efficient and super helpful! I am looking forward to working with all of them in the future. read more

Staff is rude and unprofessional. No need to get upset or pick up an attitude because I am calling for a follow up on paper work.

Rude rude receptionists! Keep you on hold forever! Make you wait 4 months for an appointment. I tried to see her for extreme chronic pain in my foot and they said she unavailable for the next week but she will call me back but never did. I've never actually met her but I'm now switching Dr's cause I can never be seen. What do you know? I switched and have an appointment next week with a Dr in the same area who's receptionist was very helpful and pleasant. So glad I decided not to put up with the mistreatment anymore. I'm actually gonna be seen!! read more

I love going to her. She listens and is upfront with you. The office is warm and inviting and the staff is great!

Dr. Bradshaw refused to see her patient who was in the hospital (ER) 3 different times over the weekend. I (the patients daughter) reached out to her several times and she called me asking why I was calling her? When the hospital called her she said to release my mother even though she had returned for the 3rd time to the ER. On her second day at the hospital, the nurse reached out to Dr. Bradshaw to have her come see my mother at the hospital and she declined to do so. We have called the office several times and gotten no response at all. Dr.Bradshaw is the WORST doctor I have ever dealt with. I wouldn't recommend her to anyone. When you are sick or in need of her help she will not be there for you. read more

Couldn't get a call back for serious problem. Assistant said doc was on vacation but calling in for messages. Did not refer to specialist until situation became a crisis. She can't handle something when it's advanced. Uncaring and patronizing. read more

Dr. Bradshaw is great! If you can ever get an appointment.. she is never there and her staff is so incredibly rude. Switching immediately.

One star is too good. Very poor patient communication. They all talked to fast and we felt like cattle being lead to slaughter. Aren't drs suppose to advise you of a procedure before beginning? Wasn't given that choice. Will not return. read more

I was a patient here for YEARS. I put up with the staff because, for those years, she seemed like she knew what she was doing. Now, I wonder. I wonder how many of these meds I really need. How many of these diagnosis are accurate. I go to the ER for abdominal pain. They did blood work. The lab's come back high on my pancreas enzymes. ER doc prescribes Zophran. I go to the pharmacy, and the meds need authorization. I tell them I'll hold off and have Bradshaw do it. I take my paperwork to the office, show it to them, and they say, "No problem. We'll take care of it." She wants follow up labs the next day. I do the labs. Get a call from my pharmacy for a delay in the prescription. I expected this. A week later, my prescription is ready. I don't know why it was such a long delay, but ok. I've been sick the whole time. I go in to pick it up....it's Compazine! No call to tell me. Just surprise! I can't take Compazine. I've told her I can't take meds like this because they cause drug induced heart arrhythmias that can cause sudden death. I'd prefer not to drop dead. It's also used as a psychiatric medication. I'm on similar medications. I'd rather not go into a psychiatric crisis. I refuse the medication. I called my insurance company to find out why the original medication was denied. It wasn't. They have it. They never recieved the request for the authorization and, if I would like it, they'd be more than happy to take care of it while I'm on the phone; especially, with the risks involved in the medication with the more severe side effects. I contact the pharmacy. They have the original prescription on file. They never recieved the request for the authorization, the doctor just changed the medication. I still don't know the reason for the enzyme changes, lab results, and if there's a problem somewhere. I don't know if it was laziness, her feeling the Compazine was better or what....how dare she NOT contact me when making a medication change and try to put me on one that could not only put me in a psychiatric crisis, but flat out kill me. The pharmacist agreed that the medication, and ten day dose, was harsh for the nausea that she was prescribing it for. The longer term use was very risky, compared to a short term, occasional use, with far fewer side effects similar one. I have now switched doctors. I will not recommend her to anyone. I don't know what happened to her. She used to be really on the ball and now, she's gone into a complete spiral. If you mention her on any of our local social media sites, it's 99% negative. It's very sad and going to become very dangerous to patients. If I hadn't noticed the side effect, who knows what would have happened. read more

Stay away from this "doctor"! Cold, heartless, uncaring, rude, does not listen, talks over you, will not grant same day visits, refuses the written opinions of other doctors, refuses referrals, just a terrible terrible doctor. Her office staff is equally as bad, you get placed on hold each and every time you call the office, and they've been known to disconnect the call. Other area physicians know her by name and all of them cringe when you ask about her.... What more do you need to know? Do NOT choose this quack! read more

My experience with Dr Bradshaw is NO experience. Can't even rate an office visit when it is urgent. She does not return calls. She has her staff return calls and not in a timely manner. Immediate needs are not taken care of. I'm switching providers. I would not recommend this "Dr" If she even really exists. read more

I made a first-time follow up appointment for my 73 y.o. mother following recent hospital discharge. The appointment necessitated unpaid time off work, hiring a medical transport (not cheap!) for my wheelchairbound mother with use of one arm only. My 87-year-old father and I wheeled her into the office, filled out paperwork, and presented her insurance card. We were told that, due to insurance fraud and lack of my mother's photo ID (my dad left it at home), my mother would not be seen. There was no negotiating driving home to get the license, fax, mail, etc. Per front office staff, Dr. Bradshaw would not see my mother but we could reschedule for an appointment in May! My mother was never asked to provide photo ID to specialist practice physicians at world renowned teaching hospitals in OC and IE and although I understand Dr. Bradshaw's concerns, I have difficulty wrapping my head around the inflexibility and complete lack of motivation to problem solve with an obvious disabled and elderly patient. We live in a day and age where, as healthcare providers, we need to think outside the box and step up our compassion for our most vulnerable and underserved patient population. It comes as no suprise that our emergency departments are flooded and our hospitals are at maximum capacity and pressured to get patients out early in order to make room for long waiting patients. In hindsight, Dr. Bradshaw in her absence, gave my mother an incredible gift today: She afforded my mother the ability to find a healthcare provider who will find ways to go over or around a mountain and not stop in the wake of its shadow! read more

This Office is a JOKE. The most UNPROFESSIONAL experience I have ever had with a doctor's office. Mission Statement "My goal is to provide you with the tools and information needed to optimize your complete health, including mental, physical and spiritual health." - Dr. Bradshaw None of this is true, and in no way was any of this statement fulfilled. A mission statement is a statement of the purpose of a company, organization or person; its reason for existing; a written declaration of an organization's core purpose and focus that normally remains unchanged over time. I broke my nose during a sports injury and went to the E/R. They told me that I needed to see my PCP (Primary Care Provider). I called to make an appointment and they wouldn't see me unless they had x-rays. I had to go back to the hospital to get the x-rays done. I hand delivered them the same day and the nurse said that tonda bradshaw couldn't read the pictures without the report, and that they won't make an appointment without the report. What kind of doctor can't read x-ray photos. 4 days later still no report. After countless phone calls with the excuse "doctor bradshaw is too busy right now" and no return calls, she finally read the report and said my nose was fine and there's nothing to do. Anyone that took one look at me can clearly tell my nose was displaced and needed to be reset. I went to her office and called everyday for 2 weeks, with no return calls, even after promising me they would. After countless attempts to reach her, She finally wrote me a referral to see an ENT. The ENT took one look at me and said she should've seen me weeks ago and that a nose needs to be reset within 7 days of the injury. Now, because of her incompetence and unprofessionalism I have to have surgery to rebreak my nose and set it properly, and will not be able to do anything for 4 weeks. All of this could have been avoided if she just did her job and was the least bit professional. read more

I would not trust this physician ever again. I had her as a primary doctor back in 2017. I will agree with others on here, that she was very friendly and was very intelligent in concepts to biology, and overall a very cool person to have a conversation with. But the reason for my low rating has to do with her professional aspect. I had a blood drawn back in 2017, and I didn't receive a call or any left messages regarding anything unusual about my blood results (so I thought). Fast-ward to 2018, I switch my primary doctor to someone else located in Redlands. I go in because of a rash I had, but also mention to him that I physically feel off, and I feel like a switch was flipped in terms of my health, also explaining that I had been experience this for some time now. He referred me to do a blood test turns out my TSH levels were high, and I was experiencing some of the symptoms... Fast forward to 2/23/21, I create an account on Lab Corp (to await my results of COVID). And what do you know!? Every drawn blood I have ever taken with Lab Corp is recorded on there, including the results! I am pursing the medical field and so I am curious about my own health. I reviewed my blood results from 2017 (the time when Dr. Bradshaw was my primary care doctor) and I was shocked to see that my TSH levels were way higher in 2017 then in 2018. It's upsetting to me that I was never notified by her or her staff about having a thyroid disorder. Luckily, it was a year difference and I was able to get on medications. But still, that's one year that I could've known about it and started taking the measures to take care of myself more. To my understanding, your primary doctor should always review and inform the patient of any changes in their patients health. And that was not done here. A poor job done! read more