About a week ago, I asked in this group for a hardwood floor refinisher who could come to Hyde Park…read moreand help us with a vintage condo. Gustavo from The Flooring Heroes showed up as promised the next day- on a Sunday morning- and gave us a great price to sand and refinish our floors. He also pointed out broken boards that they were able to replace and blend seamlessly! Less than a week later, our 125 year old floors look brand new!! Gustavo was fantastic to work with-- he responds quickly, shows up as promised, and he and his dad truly are flooring heroes!! So grateful he saw my post and came to our rescue! Highly recommend!!!

I'm in love with my floors!!! They were efficient and professional. The price was great as well…read more Would definitely recommend.

Showed up donning a mask and did a beautiful job!! My cabinets are great and the entire…read moretransaction was painless. You cannot go wrong using this company for your kitchen cabinet needs.

Tom did an amazing job refacing the cabinets in my rental unit. During the initial consult, he was…read moreprompt, courteous, and prepared. He explained the process, the options, took measurements, provided an estimate, and told me to contact him when ready. No high pressure sales pitch!!! A week later, I paid my deposit and Tom informed me he would call me when the materials came in. At the time of the install the unit was empty and I lived/worked an hour away so coordinating the timing was very important to me. He worked with me to pick up the keys from a drop off spot and completed the install within 2 days (also doing a small repair to a water damaged cabinet for free) At the final walk through I was able to pay the balance and he tweaked some small areas of concern. After adding new appliances, sink, faucet, backsplash, and counter tops, I had a brand new kitchen and my unit was ready for rent. Overall a seamless transaction and a very pleasant experience. I could not be happier with the end result.

I picked Horan out of the 4 choices I researched. A family run business whose quality and honesty…read moreare above board. I will always recommend them.

I am so impressed with the job that Horan Glass block did for me!…read more I have a vintage bungalow. Things are quirky. Not very many straight walls, doors, floors, etc. Plus just some random odd things, like this weird mini half door with a refrigerator handle on it. This bizarre thing was part of the vestibule that leads from my backyard to my basement. I always wanted to replace it, and I finally did with the expert craftsmanship of Horan Glass Block. Ken came out and measured and gave me an estimate promptly. I gave him a deposit and his crew was out in a few weeks and did a beautiful job! They cleaned up beautifully after the instal and I couldn't be more pleased with the final results. See for yourself with my before and after pics. I know my property value just increased with their awesome work! If you ever need custom glass block work done, don't hesitate to call Horan Glass Block. Ken will take care of you and you will be a happy customer!

We've been very happy with the service from Riverton. Mel, our designer, was knowledgeable and…read moreanswered all our questions. She came to our home to make final measurements and design decisions. I appreciated all her recommendations and honesty. I would totally recommend

Katie Clifford the designer went above and beyond to help with my master bathroom cabinet design…read more She provided multiple options for the layout as well as storage suggestions. She even created more storage for over our toilet. She is amazing and I can't recommend her enough! Showroom had beautiful finishes and options.

I brought in an old window for some repair. They did a great job repairing the loose glass pieces…read moreand cleaning up the wood frame as well. Took about a week. Only one comment about service: they never called to let me know it was ready for pick up, but I was able to get it the following week anyway. I would definitely recommend this business for any restoration or repair work you may have. Owner very knowledgeable on approximate age/style of my window (which made around 1890s). Thank you! Look forward to displaying my repaired window in my home.

We stopped by Colorsmith, interested in a couple of pieces for our home. There were at least four…read moreor five people working on various projects. They turned, stared at us, and continued to stare at us. My husband said "Hello," and one of them grudgingly responded with a disdainful, "Hi." Awkward silence ensued. Ok... Meanwhile, a tall young woman with curly red hair continued to stare, as if we'd broken into her private studio and she was aghast at our temerity in invading her personal space. No one asked what we wanted, and Curly Red only grudgingly answered my husband when he asked if it was ok to look around. ("Um.....it is. Sure." she said, with a chill and without a smile.) I've never felt more unwelcome anywhere. I assumed Colorsmith was a business (reaffirmed by their website)--where anyone who had interest enough to walk in was greeted with warmth and grace, if for no other reason (such as fundamental civility) than the understanding that potential clients can become actual clients. Yet, the friendliest one was the cockatiel. Couldn't wait to leave and won't be back. I'm sure they don't care.

Do not use this company if you have a deadline or want any type of meaningful communication. Jake…read morewas communicative to start but on install day he kept giving me the F U button, never even gave the courtesy that he wouldn't be showing up. Same thing the following day trying to give him the opportunity to remedy the situation. Terrible business practices. Just man up and tell the truth, complete non-response is inexcusable.

My wife and I had an outstanding experience with Surface Solutions in Mokena. Eric and Samantha…read morewere terrific in guiding us through the selection process for our Cambria Quartz slab and Ruvati sink, coordinating installation, and following through. We originally met with a big box store for a complete kitchen makeover, but the rep there only had small 4x4" samples--hardly enough size to feel confident about such an important choice. The big box rep also didn't explain key details like thickness options, polish finishes, or how the flow and pattern of quartz can minimize seams in a large space. Eric, on the other hand, was a true professional. He took the time to explain everything thoroughly and suggested we visit Cambria's showroom in Elk Grove Village. When we arrived at the Cambria showroom, rep Jaclyn Cornwall walked us through the store full slabs and showed us the different polish finishes side by side. By the time we left the showroom, we were completely confident in our quartz choice--color name, finish, and thickness. Jaclyn sent us to the Elk Grove Village Daltile showroom to pick out backsplash tiles, which we then brought back to Cambria to compare with the slabs. Seeing the slab and the tile together gave us 100% certainty. Before moving forward, we had requested quotes from several companies, but we kept coming back to Surface Solutions. Trust is important when making a big investment, and we trusted Eric and Samantha. They came through big time. Pricing was fair, turnaround was quick, and from the day we paid until installation, it was only 30 days. The install crew was excellent--removing our old countertops without damaging the cabinets and quickly installing the new quartz and sink (purchased through Surface Solutions). Everything looks fantastic, and my wife and I couldn't be happier with the result. We'll be sharing photos once the backsplash tile is installed and the cabinets are refaced, but for now, we can say with confidence: Surface Solutions is a company we'd recommend without hesitation.

Brian and Brian are great people to deal with.Their work is professional and their price beat the…read moreother local guys by $200. The window looks great. I would use Chicago Glass Block again and I would recommend them to my friends.

Chicago Glass Block did a great job replacing my 6 basement windows and my garage window with all…read moreglass block windows! Brian was very professional and friendly when giving me the estimate. He and Sonny came out to do the work and did a beautiful job. The windows and vents are exactly what I was hoping for and they even helped me by making sure the security system contacts were properly replaced. I would recommend Chicago Glass Block with complete confidence. You won't go wrong using them for your glass block project.

I used Home Inspector Consultants for my condo purchase in Downtown Chicago in the Fall of 2017. I…read morehave nothing but good things to say about that process. I attended the inspection of the 1 bedroom condo, and pointed out several items that I believed were deficiencies. The inspector agreed and noted them in the inspection report. This gave me the leverage to negotiate approximately $2,000 in credits. Fantastic experience. Recently, the Fall of 2021, I purchased a single family residence in the NW suburbs of Chicago. Based on my prior experience with HIC, I gave them a call and chose their basic home inspection package and the radon testing. I spoke to Larry who gave me a quote for $550 ($375 for the home inspection and $175 for the radon test). Set that up right away. **Pricing** Several hours later, I get a text message from Mike, who is the owner. He said there was a confusion with the pricing. The total was actually going to be $700. A bit confused I double checked the website, and the math wasn't adding up. Super confused, I asked why the website showed $375 + $175. He clarified there was some 'local fee' since their office was more than 70 miles away. Not ideal, but totally understandable. Considering my prior good experience with HIC, I looked past that miscommunication and confirmed the appointment. **Inspection** The inspection was less than 45 minutes for a 3000 sq ft house. Most of the time Jay, the inspector (not the same guy I had for my condo purchase), was here, he was distracted and chatting with the seller's agent. In fact, most of Jay's time at the house was spent talking -- not inspecting. He took good photos though, and verbally noted several deficiencies, although his report did not highlight these. **Radon** Jay set up the radon test in the basement. It's a shoebox sized machine that sits on a small table. It needs to be running for at least 72 hours. It supposedly has tamper detection. After Jay picked up the test, the report showed the house was within a safe range for Radon. After moving in, and considering the availability of at home radon tests, I decided to do my own test. The tests were showing radon readings in excess of 15.0 (the safe level for EPA is 4.0). Based on those readings, I asked a third-party to come do another professional test. That professional test came back 3 times the safe level. Ended up having to pay $1200 out of pocket for radon remediation and then make a claim on the Radon Warranty (thankfully HIC offers that), but the whole process was a HUGE pain and took several months to sort out. On a separate note, I would give Residential Warranty Services (the warranty provider for HIC) a terrible review, but I would be wasting my breath -- they already have tons of terrible reviews on Yelp and BBB. **Electrical** Jay inspected the main breaker panel in the basement. Even took photos and made a note about missing 'knockouts'. Based on a professional electrician, who came several months later to give a quote for something unrelated, those missing knockouts were actually related to breakers catching on fire. The electrician noted those missing breakers are a safety hazard. These are things that a professional inspector should be able to identify (or at least point highlight in their report) so I could negotiate a credit. I now have to pay $2,500 to replace the panel and have new breakers installed.

I've had an amazing experience with this company. Our home was inspected in 2018 and they were able…read moreto accommodate our schedule and do an inspection on a Sunday and right after Thanksgiving. They were thorough and I couldn't find another company that matched their warranty program. 10/10 I would definitely recommend this coto anyone buying or selling a house.