This location is the old Wing Nutz location on Niagara Falls Blvd!! Parking is slim on the front, busy street, but there is more parking around back. I've heard many mixed reviews about this restaurant , so i decided to see for myself. I will be honest, and any critique is for constructive purposes only.
THE FOOD! 10/10. Literally, there is nothing bad I can say about the food. It was delicious. Feeding a family of 5, we got 3 different entrees and they were all good! Oxtails, Pretty Wings, and Rasta Pasta (get it with jerk Chicken), cornbread. Yams, Mac& Cheese, and perfectly cooked cabbage. 12/10.
The downside. I waited over TWO HOURS for the food. I placed the order at 5pm, and finally got it around 7:10pm.
I spoke with the owner at pickup. I told her, at any other place I would have left and asked for a refund, but because I'd already paid and I had children waiting to eat, I stuck it out. She apologized and said wait times are her biggest downfall right now. I asked her why that was, and she said she is short-staffed. Understandable. However, I do recommend just being honest with people over the phone. Quoting 45min-1hr and then waiting over 2 is quite frustrating. That is honestly why i had to give it just a 3 stars.
But giving grace, I can admit it was well worth the wait. I am happy to see this business not only added to the area, but also to Buffalo. They are actively hiring!!! Do with that info what you will. I wish Top Class Eatz nothing but success. See you again soon! read more