Van shut off nearby and we were stranded a few miles from this shop. We called and they sent…read moresomeone with a jumper to get us there and replaced our alternator that day. The owner was friendly and personable.

Communication would be very beneficial. I sent messages I sent emails and called ain't got no…read moreresponse into the service that I was requesting.

This place is great. Better prices. Good work good employees and get fluids topped off Everytime…read more Wouldn't go anywhere else.

This place deserves 0 stars and I highly recommend nobody using them for any service to your car…read moreunless you want the issue to worsen. For one, they don't know how to tighten bolts on oil pans and will leave your undercarriage covered in oil. Secondly, they'll lie right to your face and tell you some nonsense lie that has nothing to do with the issue because they can't own up to their mistakes. Went to get the bolt tightened on the oil pan that they left loose and they still didn't tighten it all the way. On top of that, they didn't top off our oil and put a filter in that we didn't need only to jam it into position causing more issues. Horrible service, I don't see how theyre up and running honestly.

I just moved into the area. I needed an oil change for my wife's car. I picked this business…read morebecause it was close by. I got there. I was treated right away by a nice gentleman very polite respectful in the guys that work in the shop were professional. I hear all this negativity about the shop well for me. It was great. Had no issues whatsoever will be back. The gentleman that took care of me I'm bad with names, but he was awesome no doubt.

Ronnie was great. Excellent customer service highly recommend. paid attention to your needs and…read moreanswered questions thoroughly.

Always a pleasure bringing me car Into this Grease Monkey. They are extremely kind and efficient…read more Never have any problems. They do an amazing job there!!.Thank you!!!

Tried to use the carwash and all it did was take my money. No matter what position I turned the…read moreknob to all I got was a weak spray of something that did nothing. And the few minutes that I tried cost me $5. So most definitely not worth it. Car is still dirty and I'm out five bucks.

Very responsive to initial requests and discussion of the electrical issues that need to be…read moreaddressed.

Been trying to get ahold of someone to speak with all day. Very bad service. When I do get someone…read morethey tell you to call back. When you do they don't answer!

I never leave reviews, and usually I have a difficult time with a lot of mechanics but the visit…read moretoday to get one of my tires replaced after it popped a few days ago and had to put on a spare. The service was great, even though I had scheduled the appointment for the wrong sized tire, the associate helped me choose the right one, one thing I could point out is that the service took a bit longer than expected but I have no complaints as when I checked my trunk all my tools were completely organized in all the spot they should go including the spare tire, the organization was neat and they even cleaned a bit off the trunk and I had a MESS, a crazy mess haha! Shoutout to the guy that worked on my car for real, the price was good too, 170 Total for a 2020 Tiguan Volkswagen and it's a very good quality tire

I was supposed to drop my car off for a quick break inspection. I was never called for an update…read more im sure it doesn't take long for one. I don't think it's something they shouldve kept my car overnight for.

$$128 for a oil change is outrageous when you have workers that are coming out of cars that smell…read morelike marijuana to work on customers cars!!!!Happy I didn't get my oil change done here. As I drove off, a worker was coming out of his car and you could smell a strong odor.

I was the first customer of the day at Strickland Brothers, and the experience couldn't have been…read moreeasier. The team was friendly, professional, and had me in and out in about 10 minutes without ever leaving my car. They even topped off my fluids and did a full service inspection at no extra hassle, which I really appreciated. Everything was explained clearly, and there was zero pressure to buy anything extra. Quick, convenient, and honest service -- I'll definitely be back for my next oil change!

I would give zero stars if I could. arrived at my scheduled appointment time. checked in and went…read moreto shop. An hour later they called me because they quoted me the wrong price. Then an hour later it is still sitting with the hood up! i asked for an update and the lady behind the counter was so rude and not just to me she was so rude to a different customer he too reported her. I will pay more any where else.

Came for oil change...I'm waiting for more than a half hour and no body come to the check in point…read more It seem that there is no manager here ...

ANGEL SHOULD BE FIRED!!!!!…read more After today's visit and the way Angel treated my wife I will NEVER visit another Valvoline again. I called the number for this location to see if personal checks were accepted. I was told yes with ID. When my wife tried to pay Angel rudely told my wife they don't and that no one would have told her that. He went on to say she could leave but they would keep her car. Seeing that she was in the car during service this would be a physical threat. Another employee apologized to my wife and said no one likes to work with/for Angel. I have placed a call into corporate...THIS IS NOT OVER!!!!

On February 28, I brought my 2018 Dodge Grand Caravan to Valvoline for an oil change. At the time…read moreof arrival, the vehicle was operational. During the service, Valvoline staff made comments about a noise coming from the vehicle and stated that it sounded like a transmission-related issue, specifically suggesting it may need transmission fluid. Based on that concern, I requested that the fluids be checked. I was informed that they were checked, and the service documentation reflects that the transmission fluid was marked as "OK." This vehicle has a sealed transmission system, and no explanation has been provided as to how the transmission fluid was properly verified. On March 17, while driving to Xtreme Motor Works to have fluids topped off in preparation for an out-of-town trip, the vehicle began bucking. Due to safety concerns, I left the vehicle at the shop overnight and did not continue driving it. Valvoline later acknowledged responsibility for an oil leak related to the prior service. I offered to have the vehicle towed to the mechanic for repair. This option was declined. Valvoline staff stated that the vehicle was safe to drive despite the oil leak because there was still oil in the vehicle. On March 18, they chose to operate the vehicle and drove it approximately 30 miles to the mechanic shop. Following this, the vehicle's condition worsened significantly. The vehicle is now completely inoperable and presents multiple transmission-related fault codes consistent with pressure loss and internal failure. Valvoline has since refused responsibility for the current damage, stating they were unaware of any transmission issue and has closed my claim. While I acknowledge the possibility of a pre-existing condition, Valvoline identified a potential transmission concern during service, documented the transmission fluid as "OK" without a verifiable method on a sealed system, accepted responsibility for an oil leak, and made the determination that the vehicle was safe to operate. They then chose to drive the vehicle despite the availability of a safer alternative. Valvoline failed to exercise reasonable care in handling the vehicle. The decision to operate the vehicle under these conditions directly preceded and contributed to a significant worsening of its condition.