This place is great. Better prices. Good work good employees and get fluids topped off Everytime…read more Wouldn't go anywhere else.

This place deserves 0 stars and I highly recommend nobody using them for any service to your car…read moreunless you want the issue to worsen. For one, they don't know how to tighten bolts on oil pans and will leave your undercarriage covered in oil. Secondly, they'll lie right to your face and tell you some nonsense lie that has nothing to do with the issue because they can't own up to their mistakes. Went to get the bolt tightened on the oil pan that they left loose and they still didn't tighten it all the way. On top of that, they didn't top off our oil and put a filter in that we didn't need only to jam it into position causing more issues. Horrible service, I don't see how theyre up and running honestly.

I just moved into the area. I needed an oil change for my wife's car. I picked this business…read morebecause it was close by. I got there. I was treated right away by a nice gentleman very polite respectful in the guys that work in the shop were professional. I hear all this negativity about the shop well for me. It was great. Had no issues whatsoever will be back. The gentleman that took care of me I'm bad with names, but he was awesome no doubt.

Ronnie was great. Excellent customer service highly recommend. paid attention to your needs and…read moreanswered questions thoroughly.

Always a pleasure bringing me car Into this Grease Monkey. They are extremely kind and efficient…read more Never have any problems. They do an amazing job there!!.Thank you!!!

Tried to use the carwash and all it did was take my money. No matter what position I turned the…read moreknob to all I got was a weak spray of something that did nothing. And the few minutes that I tried cost me $5. So most definitely not worth it. Car is still dirty and I'm out five bucks.

I came in for an oil change, which was priced reasonably. The quality of my experience: efficient…read moreand convenient appointment booking, excellent maintenance support, friendly team, tidy and welcoming waiting area. Also, I appreciate their follow up and feedback. I will return for my auto needs.

Last year I took my car a Honda Element (this was around March) to get the VTEC Solenoid replaced,…read moreI purchased a brand new one and brought it with me to make it easier for the mechanic. My problem never went away and thought it just needed to be reset so I had a mobile mechanic take a look. Turns out they never changed out my part, took my part, and still charged me for a service they never did. This place is a literal scam. They also tried telling me other parts of my vehicle were going bad which the other mechanic showed proof of not being an issue or even close to being worn out. Don't ever come to this place unless you are ok with getting scammed.

I wish I could give 0 stars for the absolute horrible customer service practices at this place. I…read morescheduled an appointment and mistakingly put in the incorrect tire size for my 2010 Ford Explorer. The service person noticed and helped correct it. When he went to look for the correct size, which was smaller than what I initially selected, the price jumped tremendously. I decided to do some research so I went to my car, went online to the same store, and found cheaper tires on the correct size I needed. I rescheduled an appointment for a time slot 30 minutes away and went back inside. The gentleman who initially helped me came out with a coffee in hand and told me he'd help me in a minute. Being the patient person I am I decided to give him a second to recaffinate, but the other service person at the counter who was on the phone complaining about a situation from a previous customer instead of helping me continued to talk in the phone. The original gentleman told him "I must've gone online and found something better than the tires I offered him at cost". They then both continued to ignore me so I left. Anyone visiting this location, good luck because they'll try to rip you off if they have the chance.

The customer service is just OK but they get the job done and that's what I'm there for anywaysread more

$$128 for a oil change is outrageous when you have workers that are coming out of cars that smell…read morelike marijuana to work on customers cars!!!!Happy I didn't get my oil change done here. As I drove off, a worker was coming out of his car and you could smell a strong odor.

I was the first customer of the day at Strickland Brothers, and the experience couldn't have been…read moreeasier. The team was friendly, professional, and had me in and out in about 10 minutes without ever leaving my car. They even topped off my fluids and did a full service inspection at no extra hassle, which I really appreciated. Everything was explained clearly, and there was zero pressure to buy anything extra. Quick, convenient, and honest service -- I'll definitely be back for my next oil change!

ANGEL SHOULD BE FIRED!!!!!…read more After today's visit and the way Angel treated my wife I will NEVER visit another Valvoline again. I called the number for this location to see if personal checks were accepted. I was told yes with ID. When my wife tried to pay Angel rudely told my wife they don't and that no one would have told her that. He went on to say she could leave but they would keep her car. Seeing that she was in the car during service this would be a physical threat. Another employee apologized to my wife and said no one likes to work with/for Angel. I have placed a call into corporate...THIS IS NOT OVER!!!!

On February 28, I brought my 2018 Dodge Grand Caravan to Valvoline for an oil change. At the time…read moreof arrival, the vehicle was operational. During the service, Valvoline staff made comments about a noise coming from the vehicle and stated that it sounded like a transmission-related issue, specifically suggesting it may need transmission fluid. Based on that concern, I requested that the fluids be checked. I was informed that they were checked, and the service documentation reflects that the transmission fluid was marked as "OK." This vehicle has a sealed transmission system, and no explanation has been provided as to how the transmission fluid was properly verified. On March 17, while driving to Xtreme Motor Works to have fluids topped off in preparation for an out-of-town trip, the vehicle began bucking. Due to safety concerns, I left the vehicle at the shop overnight and did not continue driving it. Valvoline later acknowledged responsibility for an oil leak related to the prior service. I offered to have the vehicle towed to the mechanic for repair. This option was declined. Valvoline staff stated that the vehicle was safe to drive despite the oil leak because there was still oil in the vehicle. On March 18, they chose to operate the vehicle and drove it approximately 30 miles to the mechanic shop. Following this, the vehicle's condition worsened significantly. The vehicle is now completely inoperable and presents multiple transmission-related fault codes consistent with pressure loss and internal failure. Valvoline has since refused responsibility for the current damage, stating they were unaware of any transmission issue and has closed my claim. While I acknowledge the possibility of a pre-existing condition, Valvoline identified a potential transmission concern during service, documented the transmission fluid as "OK" without a verifiable method on a sealed system, accepted responsibility for an oil leak, and made the determination that the vehicle was safe to operate. They then chose to drive the vehicle despite the availability of a safer alternative. Valvoline failed to exercise reasonable care in handling the vehicle. The decision to operate the vehicle under these conditions directly preceded and contributed to a significant worsening of its condition.