Great service! Matt was very professional & knowledgeable. He did exactly what he promised, and…read morewhen he promised even though it was in the height of his busy season.

Pleasure to work with, Matt quickly responded, very accommodating, professional, reasonable priced!…read moreThank you Matt!

Prompt and efficient service done by experienced staff. The two young men completed the job while…read moremaintaining pleasant attitudes.

I have relied on Clendaniels for plumbing work (some emerency) at my home and a rental property…read more They are always expedient, professional and competitive. I recommend them without reservation.

We recently had the water heater replaced because we had a "contract" that saved 10 or 15%. Well…read morethey came in and did the work. The kid did a fantastic job but we were charged $2800 for a $17-1800 dollar job. Called in to ask why it was that price when 2 other places we called both said the same price, $1000+ cheaper. Took the manager I guess he was 2 weeks to get back up with us and he said he had to do research on how competitive the pricing was and kept trying to explain there quality of parts and service warranted the cost. Well my wife wouldn't accept it and they finally refunded us $250. So we cancelled the contract and just had another plumbing issue and used Drain Chasers Plumbing in Georgetown and he was fantastic. Super nice, and a private owned business. Sean from Drain Chasers was who we had just come out and gave me his personal cell phone number for if any other issues arise.

They treat their employees horribly, have a high turnover rate and substandard management. The…read morecontacts for scheduling do not communicate or seem to care and getting a hold of a real person to discuss any concerns is horrendous. Corporate mindset has taken a good family owned name and ruined it. Zero stars is more appropriate

Tony is my "goto" plumber. Great job, great advice, fair price. We used him to:…read more1. Removed a 10+ year old electric hot water heater from under the steps and installed a Bradford White 40 gallon lowboy electric hot water heater with an aluminum catch pan which is discharging into the crawl space. Also installed a new ¾" shut off valve and stainless steel braided supply lines. 2. Replaced two leaking lav sink faucets. One in the first floor powder room and the second floor hall bathroom. Also on the first floor lav sink replaced the hot and cold shut off valves and both supply lines. 3. Removed a leaking 1/2" x 3/8" supply valve in the kitchen cabinet which was supplying cold water to the R.O. filters. Also installed a new valve. 4. Did an overall visual inspection of the valves, toilets, tub/showers and crawl space and at this time found no active leaks or fixture failures.

We had a toilet leaking water. I called Sussex Plumbing and they called back within a few hours…read more Every aspect of the Sussex Plumbing experience was outstanding. We were able to schedule an appointment a few weeks out. Tony (owner) showed up on time and quickly diagnosed the problem, explained the cause, did the repair, and answered all my questions. I will use them for all future plumbing work!

Very frustrating.... If you're closed, your website…read morecertainly doesn't say so--it clearly states you're open until 4:00 PM. Nothing when calling saying your closed just to leave a message . We have a service agreement with your company, and I've left five messages since last night with absolutely no response. Our outdoor HVAC unit has been having issues. A technician came out five days ago and said the unit was rubbing against a pipe. He simply moved the unit by hand and told us everything was fine. Last night, the unit started making a loud buzzing noise that lasts about a second every five minutes. The only reason I even noticed it was because I was outside with the dogs. I have no idea how long it had been doing it because I never received an alert through my Honeywell app. Assuming 3-5 hrs because i did hear it in afternoon. The house was still cooling, but after researching the issue, it was obvious something wasn't right. I shut off the circuit breaker for 10 minutes and turned it back on, but the buzzing continued. I have now left the breaker off because I don't want to risk burning out the motor or causing even more damage. This unit is only a little over four years old. Compressors can fail, but it's certainly not something you expect this early--especially after being told just a few days ago that everything was fine. The lack of communication is just as frustrating as the mechanical issue. Paying $500 a year for a service agreement should include timely callbacks, especially when a customer may be facing equipment damage. If I don't receive a callback immediately, I'll be requesting a full refund of my $500 service agreement which we just renewed 2 weeks ago . I'm prepared to take my business to a company that actually stands behind its service. What am i paying for ?

Poor quality of work and poor customer service. Chesapeake installed the sump pump in my brand-new…read morehome. 15 months after purchasing the home (3 months after the builder's 1 year warranty ended) the sump pump failed. Since Chesapeake had installed the pump, I contacted them for service. After evaluating their service man informed me the pump was installed incorrectly causing it to become "air locked" which "fried" the pump. I had the pump replaced on the day of the service call since I already had quite a bit of water in the crawl space and then followed up with their new home group regarding reimbursement. Even though the initial installation was their error and the error identified by their service man, they did not take accountability for the poor-quality work and denied my reimbursement request. I would not use them again, nor would I recommend them to anyone else.

This is the 3rd time I've called Paradise Plumbing for various problems. We are always pleased with…read moretheir work. We had Chris & Isaac here today & they were great. They are very efficient & clean up after they are done. Good job!

Paradise Plumbing has done several jobs for me. I cannot say enough good about the work they do…read more Mike (owner) is always available and provides patient and excellent mentorship to his crew. I would not hesitate to recommend them for any plumbing work that you need to have done.

We discovered our emergency heat wasn't coming on, just as we hit the coldest night of the year on…read morea Friday night. We have Schagrin for our gas appliances but had not used them for HVAC before. We called them at 430 to ask for a service call, and they had someone out to the house within an hour. Joe was able to identify the problem with the thermostat and fix it, and went the extra mile to check the inside and outside units (in 15* cold) to make sure there were no other issues. In the past, other companies would put us on the schedule for the following Monday, so it's really a testament to Schagrin that they responded like they did. We will only be using them in the future. Mike & Elizabeth G

I stopped by inquiring about a fireplace for my home. No Sales person was around so I filled out a…read moreform for he/she to call me. No response. I had it installed by another dealer. Now I see a Schagrin commercial about a home fireplace. Don't waste your time! this was at the Lewes Location on Dupont Highway.

Be aware of this if you are really in a jam. The response time for a tech to come for the initial…read morecall is really good. My beef is that when parts are needed, these guys go in extreme slow motion. On two occasions, days or weeks went by waiting for parts, then a return visit to install them and finally fix the original problem. There does not seem to be ANY urgency by McGee to fix the problem. Story 1: Rannai hot water heater needed a control transformer. Six weeks later, still no hot water. Calls to them stated "still waiting for part". NEVER a call FROM them. I finally bought a generic transformer from Amazon and fixed it myself. Why couldn't they do that? Story 2: Home heat not working. Two techs always come. they determined the control board was bad. We wouldn't have heat for several days while they waited for the control board to be ordered and return to install it. The techs said the office would call us with an update on the estimated part arrival date. Hours later, I had called a local supply house (RE Michal), bought and picked up the control board and fixed it myself. Again, why couldn't they do that, especially with two techs on the job? They would be better off emphasizing "get the customer going asap" rather than buying only OEM parts, only from the manufacturer. This could result in getting the customer going the same day instead of in a week or two. Be aware of this if you use them for emergency repairs.

This place deserves 5 stars for time it takes to set up an appointment, ability to track distance…read morefor tech to arrive, and professionalism of technician. But all of that is completely erased by dishonesty and poor (borderline criminal) business practices. Technician told me part was not covered under warranty. I agreed to pay the 705.00 to cover part and labor. Diag fee was 105, waived with repair. Part cost 100. 605 for the labor. Let me tell you, this is a ripoff. OEM Trane part cost 31.51 on Amazon. The tech spent 25 minutes replacing the part. They make 1200 dollars an hour?? They charge by the job. Further research indicates the average cost of this job in my area is 150-400. Wow. Furthermore, the part is covered by Trane. As indicated and VERIFIED by Trane. When I told the technician about it being covered he said in his experience it wasn't and it had happened over the weekend with another 2 year old Trane, and I would have to contact a manager about it. I was already on the phone with the company waiting for management to insist they file a claim. I do not care it might be rejected. That is your job. 24 hours later I still had not heard back from management who was supposed to call me back. I called again because I was lied to and severely overpaid. Management still not available. I have given 24 hours until I contact the BBB. The scheduler hung up on me. You cannot make it standard practice to say a part is not covered. And why would you not call a customer back RIGHT AWAY when they claim someone at their business LIED to them? And now I am concerned that they didn't put in an OEM part into my Trane with 8 years left on my 10 year warranty. Buyer be warned. Pick another "locally owned and operated" business. I sure wish I had. This is my second one in Delaware. Are there no honest ones here??

Our upstairs system broke down in May, 2024 (see last review). Since then, the downstairs system…read morehas broken down 3 times. First in August, 2024. They replaced the fan motor on the outdoor unit. Again in January, 2025. They said it was freon leak but never showed us proof. Said they replaced a coil and put in 12 lbs of freon, charging us $1800 after the tech had to come back a second time because he wasn't dressed appropriately for the cold weather. System broke again in early Feb, 2025. They came out said it was the motor that they replaced in August, 2024, and then said they would no longer honor their service warranty because we hadn't had the units serviced, except they had been out to service them every year because they kept breaking down. They wanted to charge around $780 for labor. When they called back they price had risen to almost $900 for the same job. Called another company. Find out that they uinstalled an old used inappropriate motor in August and now wanted to charge us to fix it correctly. Also found out that our system only hold 9.8 lbs of freon so they over charged for us for at least 2 lbs of freon. DO NOT LET THIS COMPANY INTO YOUR HOME!!!

Sobieski installed all of the HVAC units in my development and when I had no heat I contacted them…read morein the morning. They could not send a technician until the following day. The technician was friendly and knowledgeable but did not have the thermostat controller board that was needed. He did have a transformer and replaced that and bypassed the controller board to get the heat restored while we waited on the part. The service charge was $89, the transformer was $277 and the controller board was $994. Seemed a little expensive to me and after a little research the controller board is $100 and if ordered with the transformer $130. I did not have them return to install the controller board and instead found another company.