Stopped in for oil change and received great service. Very professional and expedited service was…read morecompleted in timely manner. Highly recommend!

Within 24 hours of an oil change, my son's car was smoking and had to be towed. Two independent…read moremechanics diagnosed an oil overfill. Despite repeated requests, Valvoline provided no documentation supporting its denial. Disappointing communication, lack of accountability, and no meaningful effort to resolve the issue.

Stopped by today and had great service. Very fast and the employees were extremely kindread more

Traveling cross country and needed to get the oil changed and trust the Valvoline chain. This…read morelocation did not disappoint. When I asked the staff a good coin based self wash car wash in the area they pointed me to velocity. It was perfect. I also appreciate the added detention to make sure my car was road ready for the continued extended road trip.

This place was the best. I have an older vehicle and had some consumption issues. These guys…read morechecked up on some possible issues, fixed everything I needed and gave me the reassurance that I needed to keep me driving safely with no worries. Very honest and fair. I would definitely recommend bringing your vehicle here for any issues!!! If I could give 10 stars I would!!!!

They do good oil changes but every time they always try to sell me on other issues with my car and…read moreit ends up being 300+ dollars.

Excellent customer service. We came in on a Friday morning…read morewith a bad trailer tire. The crew jumped right on it and got us on our way. Very professional and curtious. Highly recommend.

I was in GJ for work & noticed my tire going flat.. called around & nobody could fit me in.. except…read moreBig O... I arrived & they were super busy, but they got me in and I was expecting to be there for hours... NOPE! They fixed my tire & didn't charge me!! Totally appreciate the customer service!! I was falling asleep in the waiting area & had to work that night again. So THANK YOU BiG O!! You saved my day & I totally appreciate it!! Go here for service!!

Staff was super friendly and helpful, even when they couldn't tell me the exact cause, they still…read morewent the extra mile to help me out at no additional charge! Big thanks to them all!

Our Hertz rental car had a dead battery and came here to replace it. The guy knew how to get…read moreapproval from Hertz quickly and did a job done in a timely manner.

I bought a new Landcruiser over in Denver, drove it home to Grand Junction and decided that I…read moreneeded to change out the underwhelming OEM tires for something a little more fitting for the trails that this truck would see. I called up Big O, ordered some BFG A/T KO2's and a couple of days later they showed up and I got a call telling me as much. I headed in, got the tires swapped on, and drove off, but strangely my TPMS sensors were not registering... hmmm. I drove back and Mike checked them, and found that on the install one had been broken, no biggie, they ordered the part from Toyota and said they would install it when it got in. A couple of days later I get a call that the sensor is in. Drive down, they pop it in, and.... still can't get the TPMS system to register the tires. Well as it turns out the Toyota Landcruisers are a bit cagey with their TPMS sensor programing and most scan tools won't do the job. Did Mike bail? No! He called the tool maker as well as the local Toyota shop. He set me an appointment at Toyota to teach the car the sensors (a service that Western Slope wanted $100 from me to do) and said they would cover it. In the meantime they had the tool sales rep there, got him on the phone with the tool manufacture looking for a solution. An hour or two later Mike calls and says that they think they have a solution. Drive down, he sets the scan tool for a 2 year old lexus sedan, and voila - problem solved. No trip to Western Slope needed. Now was it awesome that a sensor got broken during the install? Not so much, but these things happen. What is awesome is that they admitted to the mistake, fixed the problem, which caused another problem, and bent over backwards to fix that problem. They didn't even charge me a cent. That is pretty awesome customer service. These guys are worth your money if you are in the tire market. I know it is my go to tire shop from now on.

This review is for Mike. I believe he's the manager. You are a complete douche bag, bro not only…read moremen coming in buy tires. You should treat everybody with the same fucking respect.!!!!!! I would definitely suggest discount tire they have more respect and manners. They'll get you in faster.

Our car was shifting hard and needed an oil change during a road trip and this grease monkey was…read moreexactly what we needed. Our technician, SMN is what printed on our receipt but that may be her initials, was amazing. They were quick, technically skilled, and courteous. They did our oil change, checked how the car ran, and advised other necessities to make the car run right. It is also really cool to have a non male mechanic! Their waiting room was really nice and had cookie dough and a toaster oven so we made cookies while we waited. They also had a dog bowl for our dog. It was great :).

Excellent customer service, highly recommended. They went over and above. The service was…read moreexceptional.

This place is really good! They definitely know how to mount tires and they do it right. They were…read morevery fast also and it was a very fair price to mount and balance all four tires. Just great service overall! I will definitely go to this place from now on. Thank you!

Just found this jewel. They are busy for a reason. They are also great for tractor wheels!read more

Very fast service, very well done. Honest upfront pricing. Would definitely recommendread more

I needed to have my truck detailed. Scotty's helped me determine which detail would work best for…read moreme, got my truck in within the timeline I needed, and completed the job timely. On top of that, they did a GREAT job, were great to work with, and had very reasonable pricing. I also get oil changes here and have been satisfied with that service. Thank you Scotty's, I'll definitely be back!

These guys were great! Had a large mishap with a different location so brought it to them and they…read morehandled everything so incredibly well! Ryan was a gem! So thankful for there time and there effort to my car, thank you breaks plus Grand Junction. Fast, kind, reliable, and responsible!

Yesterday what I thought I was bringing my wheelchair accessible van in for, what not the issue…read more Ryan and James took the time to diagnose the issue and figure out the real problem. They could have easily sent me away, but they didn't. I left a VERY happy customer! What I appreciated most is that they cared and took the time to go above and beyond. A big thanks for James and Ryan! The front desk lady is very helpful too.