I had a very disappointing experience at the Goodyear location in New Orleans East. I brought my…read moreJeep Wrangler in to have my tires balanced and rotated. The tires are only about two years old with good tread, and this same location originally mounted and balanced my aftermarket rims and tires and sold me a warranty at the time. The technician at the counter, Alex, refused to service my vehicle and insisted that I needed to purchase two new tires before they would do anything, even refusing a simple tire rotation. It felt as though the only option being offered was for me to buy new tires that I did not need. I ended up going to another Goodyear location for a second opinion, and they were able to assist me without any issue. This experience was frustrating and not the level of customer service I expected from Goodyear.

I've never had a bad experience here. I always get my oil changed here and add on the free car…read morechecks for my brakes, tires, fluid levels, etc. I usually spend 1 hour here on a fast day and up to 3-4 hours on a slow day so usually drop the car and come back. Ask for a time estimate when you arrive so you know how long you'll wait. Overall, nice staff, good work. I'd recommend this location. It's right off the service road in front of home depot!

Great guys and honest people!! Thanks collision Xperts…read more Fast service and really break things down for you to make it easy to understand.

To start off with the positives, the customer service is stellar. Dealing with the staff/employees…read morewas hassle free. The four legged staff members also! My vehicle was vandalized. I brought it to Collision Xperts to fix it. Upon getting it back, the new paint didn't match. The sparkle content on the new paint was more than the original paint. Meaning... it didn't match because it was newer paint. It just didn't match. My car wouldn't stay locked when locked from the door upon exiting. I had to bring the vehicle back to have that remedied. A year later, the new paint that already didn't match has started flaking off. For future service, I would not use Collision Xperts.

i give 1 star for parts because it looks abandoned some…read moreplaces you see keychain hats gadgets for the car not here. im watching this place for over 3 years the service crew is excellent but parts section looks old outdated. bad management i wish they could fix that i complained one. but they ignore. dont plan to buy gadget here. they s nothing. except great maintenance crew

My wait was extremely long for a scheduled oil change and tire rotation. I feel confused around how…read moreall the customers who were in the waiting room after I arrived left with their vehicles before me. I understand services are different from person to person but with a 10:00am appointment for and oil change and tire rotation it feels unreasonable that I didn't leave until we'll after 1:00pm. I checked in with the representative who made my appointment around 11:45 and she said it wouldn't be much longer. My wait time was almost two hours longer after checking in and again, that seems unreasonable overall for the ser

For the most part, I do all my own mechanic work. I love turning wrenches…read more I Put my truck into the shop for a transmission replacement. Excellent price and so I felt very happy. I'm a new customer. They called me about a few major problems they found that they knew I couldn't fix myself like a leaking rear main seal, etc. they made me an incredibly good deal since the engine and transmission were already apart. They did all kinds of stuff for me and called me at 4:30 the same day! Never seen a shop work so fast! Drives like a dream!

Super nice and knowledgeable guys! I was quoted $4500 on a transmission repair, and as they started…read moretaking my car apart, they kept finding more things that needed repaired. My total ended up being around $7000. It would have been very helpful to have an accurate quote (which could have been managed by them looking into the manufacturer's recommendations regarding that model's transmission before quoting me a lower price). When they had finished the repair, they caught a crack in the transmission housing (which seems to have been the manufacturer's fault). They communicated with me about that very well, and completed the repair with no hassle or extra cost. Their warranty appears solid, and the car runs great!