If you are looking for a general contractor service that is smart, responsive, and respectful, look no further. When we contacted TNTS with our project, I had the pleasure of speaking with Sally, who was extremely kind and polite. She was able to schedule a consultation that day!!!! I was very excited that they had the time to see my property so quickly. Leslie worked with us as the general contractor, and she was so kind and considerate. My wife and I felt so comfortable speaking with her about the project, and she was comfortable as well. It was very easy to tell her what we wanted to do and why we wanted to do it, and she was very receptive and thorough. Once I received the quote, though, my jaw dropped.....The price was considerably less than I had expected!!!! I thought this would have easily been a $10k job, but to do it all for $5800, I thought there was a mistake. And to add even more thrill to the whole scenario, they were able to start work THE WEEK AFTER our estimate was made!!! I have worked with general contractors before and I have never had an experience like this, in a positive way! When the work started, the contractors that were sent to our site worked fast however very professional. They did all the work to code and they cleaned up afterwards. Ron, the carpenter that had worked with us during the replacement of the columns and the stairs, was very friendly and easy to work with. He had even made some suggestions that had saved us some money, which we were able to shift to rebuilding the stairs at the bulkhead (which wasn't part of the contract, but they were happy to do it!). Chuck had been the contractor that installed our ceiling vent, and God bless him! He did a great job, even though the heat had been brutal in the attic initially. The project was divided into 2 days because he didn't have a ladder long enough available at the time to access the vent in the exterior of the house, but they got that turned around very quickly as well. Through the whole project, any concern I had I brought up with Leslie and she was very professional and reactive. This company works to please their customers, and not condescend or cut corners to pad their pockets. Believe it or not, even when it came time to request payments when scheduled, they were extremely kind and respectful. My experience with TNTS had been so positive, and the work had been done so professionally and cost-effectively, that my wife and I decided not to sell the home as intended. Once we found a great contractor, and started to customize the house to our liking, we realized that it's a great place to stay. It's a great feeling to know that we have a contractor on our side to help us with home renovations, because we will be using them again, and again, and again!!! Thank you TNTS!!! read more

We had a wonderful experience with Top Notch Transitional Services. My parents have been hoarders for many years and had managed to fill up their entire 2 story house with their collections. At this point, the house was in an unlivable state, with very little area to even walk or sit and the air quality was very bad. When my Father was hospitalized, the situation came to a head because he was not going to be allowed to go back to the messy house. This left us with a situation in which we had to clean out the house, and very quickly. Due to the size and scope of the problem, we knew this was not something we could handle on our own and we were going to need professional help. After exploring many options, we finally settled on Top Notch. They explained a process where they sort and organize all the items while working with the client to make sure they are not overwhelmed by the process. At the beginning, it was very difficult on my Mom, however, they assigned a wonderful project lead, who was not only capable, but also very personable and friendly. Together, she and my Mom were able to develop strategies for cleaning out the house. Brandon, the owner, was always very responsive and he seemed genuinely concerned about doing things the "right way", even it would take his team more time. The whole process took about 3 and a half weeks. Brandon and his team delivered what was promised and the price we paid was the price which was quoted to us at the start. We were amazed at the results. It has truly been a life changing transition for the entire family and we could not have done this without the help of Top Notch. read more

Where do I start? The work was estimated at 2 days, it took over a week. When the job was "finished" it was done poorly. The walls were not even in decent enough condition for us to paint. Our calls to the company took some time to be returned, and almost every time they said they would be back to check the quality they would cancel or reschedule the appointment. 3 months later they are back to fix the work for a third time. They said they could do it in a day (even though they had not assessed the issues) and so they are STILL here at 8pm at night because they do not want to come back in the morning. (I would be impressed with that kind of dedication if I didn't have a 3 year old who is up an hour past her bedtime now...) Oh, and did I mention that NONE of the 3 times they've been here did they bring a shop vac? What kind of contractor doesn't have their own vac? Instead they've been wrecking my household vacuum every time they come. We have told them multiple times how they damaged the single piece bath/shower unit and have sent emails with photos of the damage, but they still haven't addressed the fact that they need to either compensate us or fix the problem. Right now we're settling for the fact that Danny and his brother (yeah, that's as close as you get to knowing any of their very transient staff--multiple times the people we last talked to were no longer with the company a week later) have done a good enough job. It irks me that we have to settle for good enough. UPDATE: I was trying to be even handed in my review, and then I went upstairs and saw a bunch of black paint? (they didn't paint, they were plastering today, what is this crap?!) on my hallway walls and some framed family photos. I'll update if they ever make good on the damaged tub/shower, but seriously, do NOT use this company. read more

I hired this group to clean out and fix-up my condo in a large building to put on the market. For a number of reasons I needed the majority of contact throughout the project to be through e-mail. The team was fantastic, getting the unit market ready. I also learned from building staff that the team had been courteous and respectful to the building, building staff, and other residents. They did an excellent job requiring very little additional effort from me throughout the project which I appreciated, given that it was a hectic time in my life. read more

Beware, this company is a total scam. We paid an obscene amount of money to have them hire totally incompetent sub contractors to clean and repair our house. The painting was awful, cleaning was the bare minimum and things they promised were fixed were not. We have a leaky pipe that they supposedly repaired and contacting them after the fact was useless as no one ever got back to us. Now we have to pay another plumber to fix the job they were supposed to to begin with. We had several expensive items "mysteriously" disappear with no explanation as well. Complete rip off. read more

The director of this business could not have been nicer or more accommodating over the phone and in person during the quote portion of the process, and then it all went south. They did not complete the job and charged more than the original given quote (over a thousand dollars more). When we tried to have a conversation with him about the things promised and not delivered, he was defensive and belligerent. They also took several items without asking if it was ok, including a dresser drawer full of old family photos. All gone. Do not hire these people, they will unapologetically rip you off, and smile while doing it. read more

I can't believe how helpful TNTS was. Brandon's team provided a great deal of care when helping my cousin with her hoarding issue. They were very patient with her and made sure to stay away from the hot items that she didn't want them near. By the end of the project she became so comfortable with them that she finally let them start dealing with the final items. They set her up with a therapist to help her avoid regressing and connected us to a cleaning crew that comes in every other week. Truly a Top Notch service! read more

Top Notch Transitional Services did an amazing job they were so helpful and patient with my grandmother. I have never written a Yelp review before but I felt the need to thank them for helping to transition my grandmothers home. My granny has been a hoarder for over 20 years and needless to say her house was a wreck! It got to the point where it was uninhabitable and we reached out to a few other companies but none were as kind and comprehensive as TNTS and to top it off they gave us the best estimate! Along with sorting, packing, cleaning, organizing, hauling away and helping my grandmother move into a nursing home they also connected us to a therapist who is helping my grandmother overcome her hoarding disease and also helped us get her house on the market which we successfully sold within a month. They went above and beyond and really blew me away with their service, the house looked amazing when they were done, my grandmother and I couldn't have been more satisfied. I highly recommend them! read more