Outstanding technical service. Alex is great at diagnosing and repairing diesel problems. I tried…read morethe dealer and other shops who would cover over issues only to return a few weeks later and lots of $$ spent. I brought my 2012 Passat TDI in and Alex found the issue replaced the part and got us back on the road all for less than the dealer charged us for a temporary fix. So it is with great joy to announce that it just passed DEQ this morning, and I am singing their praises. Thanks Austin and Alex, a job well done, Bravo Zulu (Navy term for job well done)!!!

We brought our daughters car here for extensive repairs. We made an appointment online and upon…read morearrival, we spoke with Austin. He was very upfront with what our repair may be with the description we gave him. He called us within a day and gave us our options and was upfront with the cost of the repair. He continually updated us during the repair process. We will 100% utilize this business for all our car maintenance and repair needs.

Extremely dishonest people. My son's friend went in to have her front tires replaced and they told…read moreher that the control arms were bad, the rear tires needed to be replaced, and the rear brakes were down to 1mm. As someone that services cars I took a look to verify and none of it was true. They said the control arms had cracks in the seals, but they were perfectly fine. I checked the rear brakes and they were fine. They were trying to scam $1700 out of a young girl that did not know any better. The estimate was written on a notepad from another company. BE VERY CAREFUL with this company, get a second opinion! I am filing this with the BBB.

Scott replaced oil pan and gasket. Stripped threads in drain from a prior oil change by prior…read moreservice company. Scotts final price was about $100 less than his quote. This was my first visit tp Aloha Auto Center and will probably won't be my last based on my first repair.

I have a 2007 Honda Accord EXL, and have always taken it to the Honda Dealers for Service. The last…read moretime I was less than pleased, and so this time I researched and found J & S Automotive. They did an oil change, changed all the filters, changed the windshield wipers, and did everything for the price they said, and within the time they said. I'm very pleased with their service and the waiting room at their property. Not only do I prefer going to a locally owned business, but it was much closer to me than the Honda dealership. I highly recommend J & S Automotive for any services you might need for your car.

Great service, made sure I understood the work they did on my car . Been coming here for a few…read moreyears . Highly recommend Rob and Bill , they are always great . This is my spot ! Stacey Lukis

Was Abel to see us same day and finished the car in a day and a half. No hidden fees, great…read moreexplanation, very affordable. Solid team here, and performed the service in a very good manner. Well done! Definitely recommend. 1300 cheaper than the dealership. Same quality parts and service.

All members of staff were incredibly helpful! They showed genuine care for communication and…read moredisplayed a great sense of concern for fixing what could be wrong with my car. They established each step in their process, from diagnostic price to contacting me before they began any repairs so as to avoid any surprise charges. Very professional quality and care. (Very affordable as well!)

Out of 7 places I messaged concerning getting my car serviced, they where the only ones who…read moreresponded (within 15 minutes even). That tells me they actually care about getting customers and treating them with respect. Other companies should take notice. Highly recommended.

They got me in quickly and did exactly what I asked. Quoted price was the same as the actual cost…read moreso no surprises.

Tu has worked on both my Lexus and Acura, and I couldn't be happier with the service. He is honest,…read moreknowledgeable, and always takes the time to explain what needs to be done. The repairs were completed quickly, the quality of the work was excellent, and I never felt pressured into unnecessary services. It's hard to find a mechanic you can truly trust, but Tu has earned my confidence with his professionalism and integrity. I highly recommend TV HWY Import Automotive to anyone looking for reliable, honest, and fast service!

Amazing service... talked to Hugo as my van was being towed .. my guy held the shop open after…read moreservice hours and even made some space for my large unit .. I felt bad but everyone at the shop was amazing and helpful. This is my new go to shop for service 100%

I found out about this place on some Tesla owners forums since they have worked on other Teslas…read morebefore. I also sent out a Yelp job request and found them to be very responsive to messages. I worked with Hong and he was able to get me in the same week I reached out. I had the newest Juniper suspension retrofitted onto my older 2023 Model Y. The whole process took about 3-4 hours and cost $700. I'm pretty happy with the cost/time. I would feel comfortable taking my car back again for more suspension work.

As always Hong and his staff are amazing Ordered up Headers…read moreand Cats for my Little Red Corvette and installed They look great and they sound great You got a fast and furious ride Hong and his team are your go too !!! (Also serviced clutch!) They have done work for me in past I be a strong repeat customer!

I moved here from WNC where I'd been going to the same dealer repair shop for 20 years. Finding a…read morecar repair shop you can trust when moving to a new city across the country is more stressful than finding a new doctor! I considered going to the Subaru dealer in Beaverton but I gravitated to Brock Automotive because of their stellar, glowing reviews. Glad I did. First, scheduling online is easy and they text you confirmations and reminders. They also respond to texts quickly and efficiently. Note that you will likely need to drop off your vehicle as they are very busy - another good sign! - and though I needed to leave my Subaru overnight, the repairs were done in a reasonable amount of time for the services required. What I also like is their system of 'needs attention, could wait, and doesn't need work' that is color-coded on their estimate sheet by Red, Yellow, and Green; as well the costs for the repairs are clear on that sheet. You can then decide what you want done, approve it, and they will begin the work on your car. My estimate is just what I paid, so zero surprises. Immediately walking in to their shop office, I was greeted cheerily and nicely by Coy--I felt comfortable and relaxed. Picking up my car, I was greeted by an owner, who was equally as cheerful and nice. My car was waiting for me right out front when I exited the office - everything was clean just as I'd left it. Awesome friendly people.

I had a bittersweet experience at Brock Automotive. There was an error in the service but they…read moretried to make it right. Mistakes happen but good establishments own up to it and take care of their customer. I recently took my 2010 Porsche 911 to them for a simple oil change and brake fluid flush. The first error was that they overfilled the oil which they were good about fixing with a drain and refill. But the tech who tried to fix it forgot to put a crush washer on the plug and I was leaking oil from my drain plug. I got it rectified at a different shop that found that the crush washer was missing and I had to redo the oil change. The general manager Mark and the owner's son James were fair and honest and refunded me a portion of my bill and gave me the assurance it wouldn't happen again and that they would personally oversee things if I were to get the service done again with them. To be completely honest I wasn't expecting a mistake like this for a simple oil change but mistakes happen in business it's about how you react to it.

I booked a 9:30am oil change. I received a text reminder stating I had a 9:30 oil change. I…read moreshowed up for my appointment at 9:20 and the man behind the counter said I was 10 o'clock in his system. I let him know I was scheduled at 9:30, and asked if they were just running late and he said no, I was booked for 10. I went to show him my confirmation text and he said "I don't need to see that." Bad system and worse customer service. Wanted to help out a local business, But they were beyond disappointing

Sketchy place to get your car worked on they are not very transparent about pricing and labor. They…read moretried to charge me almost $1000 just to say it might fix my engine light. Ended up getting a second opinion and it was almost half that. Would not recommend

Megan and Dean are wonderful, highly recommend them for your VWAG vehicle!…read moreThis review is long overdue, I got connected with Futrell about 4 years ago after having picked up a VW Golf that supposedly had some aftermarket modifications that the dealer couldn't offer clarity on. After sending the VIN out to a handful of shops, Dean was one of few who responded, had worked on the vehicle, and was able to clear up some details. Since then, I've chosen Futrell as my go-to for routine and incidental maintenance. I especially appreciate their transparency, which is the most important aspect of interaction with a business for me. For more basic stuff, I prefer to do some of my own maintenance. In one case, there was an aspect of routine maintenance that we hadn't discussed when I dropped my vehicle off. Megan called to discuss that with me before the work was executed, giving me agency in whether or not I would handle that aspect of the service myself - something I really appreciated. In another case, I was dealing with a dying Turbo. Megan was very responsive in getting me an estimate and, since timing was a critical component of my decision making process, outlined projected timelines / availability for the repair. Megan wound up referring me to another shop across town that was able to get me back on the road sooner. I've previously dealt with other shops that try to secure paying work by telling the customer what they want to hear while failing to meet those expectations, the team at Futrell are looking out for what's in their clients' best interests and for that they have my loyalty.

I sensed that my 2010 Audi wasn't performing as usual. I took the car to Futrells Autowerks for an…read moreevaluation. They determined that it needed a new turbo charger. I was worried about getting a foreign car part before the tariffs kicked in but they went the extra mile and quickly ordered the part for me. They gave me a quote for the work and a time frame necessary for the repair. They not only met the time frame but the work came in lower priced than quoted. I was given wonderful personal service. I got a tour of the shop and I'm in awe. Thank you Meghan! Their lobby and waiting room reflect their passions for unusual guitars, skateboards, and Star Wars memorabilia. I would say that German made cars are their biggest passion. My car works like a charm as they went over and above with extra tasks that a car this old needed. I will never go to the dealer again. Futrell's has a customer for life as this is my forever car.