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    Top Secret Equipment

    1.8 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    Olympic Equipment

    Olympic Equipment

    1.0
    (1 review)

    In March of 2026 I ordered a four-post lift from Olympic Equipment LLC for $8,500…read more Olympic Equipment LLC committed to provide me model 4PXW-10 with two hydraulic jacks. This model number was supposed to include 4 aluminum ramps, all necessary hardware, correct hydraulic fitments, and a number of brackets for assembly/operation. I also assumed it would include an instructional booklet and an inventory list. When I received the lift, it was immediately clear that there were no hydraulic jacks, it was missing 2 of 4 ramps, various hardware and brackets needed for assembly. There was incorrect hydraulic fitments and the lift was non-operable as they sent it. The fitments that came with the motor were not compatible with the hydraulic hoses. Most importantly, the dimensions of the lift are incorrect and do not match the product described in the instructional manual with matching model number. This leads me to believe that this is not the lift that I actually ordered, and instead likely a rebranded lift. I was able to find instructions online from a Chinese manufacturer that fit the dimensions exactly. Attempting resolution, I began discussion with Olympic. I was told that they never had the jacks that I ordered in stock and there was no shipment scheduled to get me the parts. During this discussion I asked for a refund and to ship the product back. I was told that Olympic would not cover shipping and later discovered that this is supposedly not true, per company policy. They compromised and said they would send me both jacks, ramps, hardware and brackets and a $500 check. This was before the disassembly of parts and before I was able to realize that this is not even the correct lift. After more parts were received it was evident that there were further issues with fitment, for example, brackets would not line up for assembly of ramps. At this point I have requested a full refund with the company covering packaging at my location and shipping for the incorrect product received. Further attempts at resolving this issue have gotten me absolutely no where. I have spoken to various members of the staff and while they are polite they all say they have no leeway and there is nothing they can do without acknowledging that I received a different product than described. Now I am stuck with an incorrect and potentially unsafe product.

    From the owner: "Quality and safety come first with Olympic. Don’t be fooled by lower prices! Olympic specializes…read morein commercial grade car lifts for Ford, GM, Acura, Mercedes, Toyota, and other commercial customers in North America, Europe and Asia. Each Olympic lift is tested to perform perfectly beyond stated load capacity, passing 120% capacity dynamic load test, and 150% capacity static load test! CE certification assures you every lift is acceptable for use anywhere in North America. Olympic lifts have been manufactured for more than 20 years, consistently delivering on the promise of superior engineering, quality materials, and unsurpassed durability. If it says Olympic you know you are lifting with the best!"

    Top Secret Equipment - autopartssupplies - Updated June 2026

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