My car had lights come on, usually referred to as idiot lights because by the time these lights…read morecome on you really are labeled as an idiot as far as mechanics usually treat you like one. This Jiffy Lube absolutely made me feel like I wasn't the idiot. However , if I had not taken my vehicle in that day the Idiot light would would have been a nice name. When your oil light comes on wake up And get it to the closest automotive shop. I did do that , then they assured me I hadn't done any damage. They did have my car a majority of the day ,come to find out when they ordered the new battery they were sent the wrong one. This was not anything I felt they were held responsible and to me when people write reviews they don't look down the chain of command so to say.they ordered the correct battery, but the people they ordered it from are the ones that messed up. Although I knew it was no way their fault, in my book. So long story short they put the best oil in my SUV , fixed a few other underlying concerns, but they did not charge me for the battery!!! I felt horrible because I knew It was coming out of someone's pocket. The Mechanics are really taught well these days. These hard working mechanics knew their sh** and I would never expect such great service out of a young man that looked like he barely was out of high school. Then to find out this young man working on my rig, worked as a pit crew man with a race team that traveled all over the Pacific Northwest. He knew more than I can even say. Definitely a great day to just happen to pull into this amazing automotive shop. They had guys scurrying around and literally running. Very rare to see these days. I would absolutely recommend this place to anyone who wants to entrust the best of the best with your car. I can't even say enough. I could write forever. Trust me we took a vehicle to a dealership 3 times only to get ripped off and the car ended up in Cadillac heaven. Very sad day but these guys I would trust not to Rob me blind. Amazing there are mechanics that actually treat you like a human and not just another number. The good thing is they very well may not be able to take a tip. I managed and left there feeling like I didn't just go in there for a free battery. I didn't even know until they gave me the bill. It felt good to get even with the tip. They deserved it more than any mechanic I had seen in years. I will take my car there and only there., for its the one I trust with such needs. Thank you so much !!! you all have a great team going there. P. S. I was also informed that you can't let any vehicle sit in the elements without driving. I was informed by this young man that that could have been the reason I lost all my oil. He was absolutely spot on. Now I make sure to drive it more so the gasket seals are never damp. He told me what to watch for and haven't lost a drop since. Also, you can go in and they will top off your oil for life. Pending you don't continue to be an idiot. You all are great. Thank you so very much !!!

I had a very disappointing experience at the Jiffy Lube. I came in for a routine oil change, and a…read morecouple of days later, I noticed a puddle of oil on my driveway. Concerned, I took my car back to the same Jiffy Lube location, and they confirmed that the issue was due to the oil filter not being fully tightened. In other words, they confirmed that the mistake was on their end. Because oil was actively dripping from my engine, I had no choice but to let them fix it on the spot. So, I asked them to tighten the filter and replace the lost oil, only to be charged for another oil change as if the issue was my fault. This is unacceptable. The leak was clearly due to negligence on their part, yet I ended up paying twice for a single oil change. Even worse, I have no idea if this mistake caused damage to my engine because there was no oil on the oil dipstick at all! I expected better accountability and customer service. I will not be returning to the Jiffy Lube, and I would caution others to think twice before trusting them with their cars!

If I were you, I would absolutely steer clear away from this particular Valvoline. A bunch of young…read moreemployees not paying attention which resulted in a loss of a car. It was my girlfriend's Subaru Impreza that had no existing issues until it left the Lake Stevens Valvoline a few days after an oil & differential change. Check engine lights, over heating, fluids not at the manufacturers requirement and much more. They had me start the car before the air box was latched down all the way. I had Eric (the manager) come check the car out. He asked if he could test drive the car to see what was going on, and not even 2 seconds into driving, he drives over a curb like the idiot he is and didn't even apologize for it. End result is the motor and possibly the transmission are warped and will cost more to fix than the actual KBB value of the vehicle. And of course they will do whatever it takes to deny a claim for negligence.

The staff was efficient, explained everything and showed me filters and actually said they did NOT…read moreneed to be replaced. Checked everything for me and had me out promptly. Definitely be back

DON'T EVER EVER GO HERE! Stay away from this place if you…read morelike your car!!! I learned what goes on here behind the scenes. This is not a place where the owner or employees care about you the customer. The owner doesn't pay his employees on time or sometimes not at all. Several LNI complaints are filed against the owner. The result of that is employees who don't care if they put the right oil or parts on your car or not and the quality of the work is poor. The few times I have let them work on my car it's always been problems. This shop replaced my brakes. When I got my car back they made a rubbing or grinding noise. When I asked the owner why, he said they needed to be "broke in". Knowing that that is not true I took my car to the dealership where they told me that the wrong parts were used and I had to pay again for them to be done correctly and now guess what? No noise! This is a poorly run shop. The worst in the area. They make frequent trips to Wal-Mart to by oil. Local part vendors make him pay cash for parts because he has ruined his credit lines as well there. Syed Alinaeem aka Sammy has no concern for customers or his employees. He just uses them until they get fed up and quit due to not being paid. While they are waiting for their promised pay check that never comes, they are angry that they have to deal with him and the empty promise of they will get paid in the near future and take it out on your car or just don't care at all. This is why you constantly see new employees here. When customers call upset asking about their service the majority of the time he makes the "manager" of that day deal with them which solves nothing. Do yourself a favor and stay away from this place!

I like that they are quick, decent parking situation and will take your car even when they're busy…read more I kill time grabbing groceries and have never had any issues. They're thorough and truthful each time I come in and never pressure me into the extras

When it comes to finding a trustworthy, dependable, and skilled mechanic, Aaron Automotives is my…read moreabsolute go-to. I feel so fortunate to have this shop nearby--it's truly a lifesaver every time I encounter car troubles, big or small. This shop has consistently impressed me with its professionalism, reliability, and exceptional customer service, and I feel compelled to share my experience. Here's why Aaron Automotives stands out: 1. Respectful and Transparent Customer Service Duane and his team know how to treat their customers right. From the moment you walk in, you feel welcomed and valued. Duane is incredibly respectful, patient, and thorough when explaining the diagnosis and the necessary repairs. He doesn't overwhelm you with jargon but instead takes the time to break down what's wrong with your car and what needs to be done to fix it. This kind of transparency is rare, and it builds trust instantly. 2. Honest and Fair Pricing One of the things I appreciate most about Aaron Automotives is their pricing. It's fair, competitive, and completely transparent--no hidden fees or surprises. Duane is upfront about costs, and I always feel like I'm getting great value for my money. Knowing that I'm not being overcharged gives me peace of mind and reinforces my trust in the shop. 3. High-Quality, Reliable Repairs The work Duane and his team do is truly top-notch. Every repair I've had done at this shop has been of excellent quality, and I've never had to worry about the problem recurring. Their attention to detail and dedication to doing the job right the first time are truly commendable. It's clear that they take pride in their work and prioritize their customers' safety and satisfaction. 4. Knowledgeable and Understanding Duane is not only a skilled mechanic but also a compassionate and understanding individual. He genuinely cares about his customers and goes out of his way to provide reliable advice and guidance. Whether it's a major repair or a minor concern, Duane takes the time to listen and offer practical, honest solutions. This level of care makes all the difference, especially in stressful situations. 5. A Stress-Free Experience Car troubles can be frustrating and inconvenient, but Aaron Automotives has a way of making the process as smooth and stress-free as possible. From the friendly staff to the efficient service, every aspect of the experience is designed with the customer in mind. Knowing that I can rely on this shop to take care of my car gives me tremendous peace of mind. In summary, I can't say enough good things about Aaron Automotives. It's rare to find a shop that combines expertise, integrity, and excellent customer service so seamlessly. I wouldn't dream of going anywhere else for my car repairs because I know I'm in the best hands here. If you're searching for a solid, trustworthy mechanic, look no further--Aaron Automotives is the place to go. I recommend them wholeheartedly to anyone in need of car maintenance or repairs.

I was in a pickle and needed a vehicle emissions valve replaced ASAP. Duane was super helpful on…read morethe phone and got me in the next morning. He called me back by 11 with an acceptable dollar total and had the car ready by 2pm. Very friendly, knowledgeable and fast.

I recommend this place for their 1st class service and customer attendance…read more Plan to go here for all my auto repairs. Reasonably priced compared to firestone.

I took my car to Dalton's in Snohomish for several years before they closed that location a year…read moreago, or so. I was always very pleased with their professionalism, pricing, and work. I took my Jeep into the Snohomish dealer a little over a year ago when they were still open and they had replaced the head gasket and it was a very expensive and extensive job, but turned out great. A couple months ago I called up and spoke with the manager Chad in their Marysville location, and discussed with him how I was a regular customer in Snohomish for years, and that I had some major work done a year earlier and some concerns had come up recently relating to coolant and a sensor potentially relating to the head gasket I was told by another mechanic. Chad was very cool and helpful, and offered to take my Jeep in up there and do all he could to get my Jeep issues solved. Upon picking it up after he informed me it had been repaired, the Jeep issues were all solved, and he even fixed another a-arm clanking issue at no-charge, and never charged me at all for the sensor issue. It has now been almost 2 months now since they fixed it and not 1 engine light has come on, and my Jeep has run perfect ever since! The service at this place and customer service is second to none, and worth every penny! I would send my grandma in their without a concern! Good people.

Great place, I Always doing oil change at VC Collision Repair…read more Great people good work.

Service was adequate at best but after 3pm your dealing with Mike and the customer service with him…read moreis poor this could be a language thing but none the less when it's needed it wasn't there. My issue, they didn't account for the scratches that were on the rocker panel just below the repair i wanted done on the door "oh that extra " it's a different part soaked sure the estimate is correct and you spell out everything don't assume just because it's right next to it that it will get done, it won't! Also there is heavy swirl marks where they took the buffing wheel to it. Good luck with this place.

Not great, unfortunately. I started having brake issues. One wheel would stick after braking and…read moreoverheat. The shop replaced the calipers and discs, which was expensive. Less than 100 miles later, the problem came back. I had to get everything replaced, and I had to pay for it a second time. When it happened a third time, I gave up and sold the car. I just did not want to deal with it anymore. The new owner later told me it was just a clogged brake line. Also, the shop lost the cap to my brake fluid reservoir. They denied it and did not have a replacement.

Can't figure out how to give ten starts on here. Vince and the team are great. Were recommended To…read moreme by every local that I asked. I have also begun recommending them to every person I know. They never overcharge, are very proficient at their work, and they are very easy to work with. The only downside is sometimes the schedule is full due to all their loyal customers.

My "check engine soon" light was on so I went here to get it fixed. They said they weren't sure…read morewhy the light was on. They said the compression was a little low evenly on all the cylinders. They suggested maybe my car was just getting tired and to try running it on the freeway to clean out the engine. They charged me over $200 and I drove away with the "check engine soon" light still on. The following week I went to Meineke for an oil change. While I was there, I asked if they could find out why the "check engine soon" light was on. They did and said the #4 cylinder was misfiring. The ignition wire on cylinder #4 wasn't clipping on the spark plug, so they fixed it. They only charged me for the oil change, and I drove away with the "check engine soon" light off and my car running a lot better!

To be fair, the desk clerks are professional. However, they need to hold their technicians…read moreaccountable for their mistakes. I took my 2010 Ford Fusion in for oil changes on three times here. On two accounts they have overtightened and stripped out the oil plug bolt, thus now requiring a new oil pan be installed. I have extensive auto history and have NEVER in my life stripped out an oil plug bolt or spark plug bolt. I have done 15 oil changes on this vehicle in my ownership. Never had an issue with it. To be courteous to the company I called out the desk clerks out to the bay to avoid conversation with waiting clients and demonstrated my history of service on my App. Both desk clerks have put the blame back onto me rather than accepting that their tech is causing hasty damage to peoples vehicles. Integrity in industry is all I am asking and that the damage caused by their tech be repaired.