Extremely slow helped everyone else first even people that got here after me. Nobody communicated…read morethat I would be here for hours. They promised it would be 20 to 30 minutes earlier. Lobby is freezing cold. Bathroom is nasty needs to be cleaned. Would not come back

Awesome! For Father's Day our children cleaned up their dad's motorcycle. The motorcycle leaked…read moreoil and we had a significant amount to dispose of. I brought the excess oil to Jiffy Lube and asked how I should dispose of it. To my surprise the employees said they'd gladly take it and properly dispose of it - all for free! Now that is customer service! Thank you, Sun Prairie Jiffy Lube!

I needed an oil change and the dealership I usually go to was full till June. I needed an oil…read morechange badly. So that wasn't going to work. Called Christian brothers and they made the process sooooo incredibly seamless and easy! They came to my house, picked up my vehicle, serviced it and sent me my invoice to pay online!!!! Then dropped the vehicle back off to me. I have two young kids so not having to figure out when I could get there without kids was HUGE for me! Their staff was very friendly and fast! I recommend them to the fullest! I'll definitely be back! Thank you again!

AVOID AVOID AVOID. Absolutely avoid at all costs. Will charge you much higher prices than other…read morelocal shops, take unreasonable amounts of time to service your vehicle, are not transparent about their work or if they damage components of your vehicle, take zero accountability, and either fail to repair your vehicle or damage it in the process. Sorry excuse for an automotive shop all the way up to the corporate office that doesn't return phone calls. -someone who brought her car in for a strange noise in the wheel well over 5 months ago and has been without a vehicle since.

I had a great experience getting my car serviced yesterday at the University location in Madison. I…read moregot my oil changed and power steering fluid changed out and had no issues. Thank you Jeremy, Lashawn and Tommy. You guys are awesome and professional.

DO NOT GET AN OIL CHANGE HERE!…read more Their technicians are either untrained or lazy. Their negligent behavior directly caused my skid plate to drag on the ground while driving 70 mph on the interstate. While they so graciously refunded the cost of the oil change, which essentially admitted guilt, they refused to reimburse the cost of the tow, repairs, hotel & Lyft. After calling Valvoline to make a claim, they said I would get a call back. Instead I had to call again after 4 days without hearing back from them. Ralph, the area manager, was absolutely rude and unapologetic. He is not a good representative of this company.

This is the most fun place to come with some of the best entertaining friendliest amazing oil…read morechange that you can get. I decided to get a oil change on one of the coldest days I've had and to see the amazing crew working in, not only very cold weather, but it was snowing as well. A customer could not have asked for a better team thank you all for the great service and for keeping me laughing, we will see you soon.

My daughter took her Ford Taurus in for an oil change. At the end of service the tech could not…read moreget the hood to close. Another tech came over and said "just slam it really hard", which he did. I later looked at the car and the hood was notably out of alignment. Upon opening the hood the first thing I noticed was that the cap for coolant reservoir was sitting next to the tank as was not put back on. This was holding the hood up. She called back to the location and spoke to the Manager, he said she can come back and he will "top it off" I had told her to demand a full system flush. The manager said he can't offer that without seeing it, and seemed very disinterested. He never asked her for her name, invoice number or specifics, nor did he offer to schedule. Noting here that VIOC address concerns by asking you to contact the care team. I sat on hold for 15 mins twice and their system dropped me. I then used the chat feature and was able to file a claim. I was told local management would call within two days, but usually sooner. I asked for an area/district manager or higher leadership since the local manger was already dismissive. UPDATE - They have contacted me on the claim and they are flushing the system and refunding the initial service. This is the resolution I was expecting.

I went in for an oil change is it been a while since I've been to Woodmans as I had someone else…read morechanging my oil recently, but they weren't available. I don't think I'm going to be back. I used to be very satisfied with woodmans service but as of late not only have their prices increased substantially, the service is terrible. On the receipt that I received it specifically stated that the windshield was washed. It clearly was not washed. See photo. This makes me wonder what else they've checked that hasn't been done. Such as did they really empty my oil or only some of it? Did they just top my oil off. Did they put a new filter in?

Do not get your oil change here madison east started emptying my oil when I wasn't getting an oil…read morechange put the wrong filter in my car then manager Christian has an attitude about there wrong doing trying to justify what they did also there prices went up dont know why because the service is definitely not worth it

How do you know you have an honest shop? When they, like a…read moredoctor, tell you that you have a terminal hospice patient and not something they can cure. I have never had a more honest shop. The news I got was terrible-tied with serious sentimental value-the answer I got was honest. I had to convince them to do the work to make it safe to drive-knowing there was no cure. Then they do it in record time, charge me less than others would or quoted and were nice as could be. They explained the in detail what they could and could not cure, advised that I not invest and after significant pressure offered a middle path. They stayed opened late to accommodate, did amazing work and did it well. I love this shop. You will too.

Don't let the other reviews fool you. Based on my experience, I would not recommend this shop or…read moreits staff. I brought my car in on August 10th for an oil change, tire rotation, and to check a service light on the dash. About an hour later I got a call about it, and was given an outrageous quote to repair the root cause of the light, which turned out to be my alternator. On that call I wasn't given any real explanation or even a breakdown of the cost. That's also where I learned about a diagnostic fee I would be charged even if I went ahead with the repair, something I was never told about upfront. I declined the repair. After that call, I got quotes from a dealership and two other local shops for the same alternator repair. DiMaggio was going to charge me roughly 30 percent more than the dealership and nearly 70 percent more than the other local shops. Nobody called to let me know my car was ready, so I showed up assuming it was done. At pickup, I was charged for services I never approved, with no explanation until I pushed for one. My invoice said I had been given a courtesy vehicle inspection, but I didn't actually receive the results until after I had already complained. When I asked for the manager's contact information in person, I was handed a business card with an incorrect email address on it. I had to track down his correct email myself just to reach him. He did call the following day, and I'm giving 2 stars instead of 1 only because of that call, but the conversation mostly defended his team's handling of things rather than offering any real path to fixing it. Because of that, I ended up taking my car to another shop instead. This experience was more than terrible. It didn't make sense on paper or even in person. Avoid this shop if you can.

Best automotive shop in town. Professional, honest, accurate, great warranty and they stand behind…read moretheir repairs.

Within a day of a tire rotation the TPMS light came on and the car wasn't registering the tire…read morepressure. Went back to Christian Brothers where they said I had 2 dead sensors. Thankfully the vehicle is still in warranty phase so I took it back to Kayser in Sauk where they determined that no codes were stored and they performed a tire sensor relearn where all the sensors learn and are now showing the tire pressures again on the screen. I realize if there was no warranty, Christian Brothers may have changed out 2 perfectly fine sensors. Hhhmmm...

I saw my last review was from 2015. So I an update was needed. Yes, still one of the best places in…read moreMonroe to get basic car repairs done. Thoughful and polite staff that understand customer service. They work on both our Honda CRV and Accord. Save me hundreds of dollars every year by providing professional car maintenance and repair. Thats Badger Express staff!

I have taken all my vehicles to them since they've open. Nick and the staff are great.....very…read morepolite & thorough. Such as recommending regular manufacture maintenance and being flexible with other issues that might arise with your vehicle. Overall, a fabulous experience......they have my endorsement. Corey Leitzen

Ömar and group are amazing. Very willing to work with you. Always trying to find the best and…read morecheapest solution. Very calm.

My car battery died today- huge bummer. I called a tow person to jump it and then called Budd's for…read morethe first time ever for a replacement battery. I was met with the absolute best customer service. Not only did they squeeze me into a tight schedule but they also did a quick check over on my car and made sure it was running as smoothly as possible. I knew I needed an oil change and they were able to get that done as well. I spoke with one of the owners in depth about their business philosophy of repair instead of replace parts when possible and always taking care of customers. They were super helpful and nice and took the time to explain everything. I will be going to this spot for all my car issues for the rest of my time in Madison. I felt like they really cared for their customers and I'm so glad I found them!!

This is my go to car care place. I've always had great service and communication about services…read morewith them. Their rewards program is a worth while savings method. No matter how big or small my vehicle issue has been, they have helped.

I took my wife's car in because the wrong recharge (totally my doing) had been used on the air…read moreconditioning. The guy I talked to discussed with me what would have to be done but it could be done, just maybe expensive. Even gave me an estimate that I signed. Cool. Not 20-25 minutes later my wife called me to say they had called her at work to say come pick it up and they were pretty rude about it. Nothing to be done. I went right over (so maybe a half hour had passed) and spoke to the same tech. It was like it was a different guy. He was rude and snippy and told me I would ruin his "$100,000 machine" with this repair. And maybe I should go and talk to the friend who helped me in the first place for ideas on how to fix it. Pretty much just threw my keys at me. Wow. As a recent addition to the neighborhood looking for a new garage I guess I can cross this one off my list. And maybe you should too.