Absolutely PERFECT! From securing reservations for the family style tour right to the very end…read morethis was an exceptional experience. Our guides Meghan, Jack and Ely made this a very memorable experience. Their professional attitude, experience knowledge and customer interaction were outstanding to say the least. They truly enjoy their work and their sincere attitude is great. They are true ambassadors for the company. After checkin you are provided with fitted life vests and then given a 15 minute safety lecture regarding raft safety and etiquette. After a 20 minute bus ride to the entry point, you enter the raft and proceed down the Lehigh River. Amazing picturesque scenery with mild rapids for the family style tour. Several areas along this 8 mile adventure they allowed swimming. water was cold (60 ish) but refreshing. At the midway point an unexpected complimentary lunch was provided consisting of Hot Dogs, PB&J sandwiches, Chips, Macaroni Salad, Fruit and drinks. Very good selection and served by another great crew. Very clean and well organized. I would highly recommend Pocono Whitewater. Super clean bathrooms, newly added changing rooms, foot washing station, gift shop and very well priced snack bar including beer. Can't wait to return. Thank you Pocono Whitewater for such a sterling service

Brought my looney dog Nova to the Dog Days Of Summer float. We got paired up with the lead boat…read moreguide (Margo). Nova was a bit manic and more wet than dry, but Margo took it in stride and made the day for us. 'The view never changes unless you are the lead dog'. Had a blast!

It was wonderful experience with my family with amazing team. Great team work. Best wonderful…read morememories with my family. Everyone must try this adventures. Great staff.

This is my second time water rafting, the first time I went it was with a different company. I went…read morewith a group of 5, and we had a blast overall. However, I am confused on why they don't offer helmets especially with how many rocks there are. Our guide, Jake did openly swear at one of the customers for hanging onto his kayak, I understand it can be chaotic when people fall into the water and other people are frantically trying to get them back on the raft but it is very unprofessional in my opinion to be openly cursing at people for no reason. It could also be their first time rafting, and to have someone curse at you your first experience is not a good look. I also want to note the other guides were super helpful, it was just that one moment I noticed that threw me off!

Our family has enjoyed tubing on the delaware every summer for years. It's a great way to spend an…read moreafternoon in nature

Honestly, I don't know why this place got such few stars? The four stars that I've assigned as well…read moredeserved. I visited on a weekday and perhaps that made all the difference in the world. My experience form beginning to end was fantastic. I think one thing that seems to bother most people is the BBQ lunch. The BBQ lunch was apart of my package and when I arrived they were just loading the buns to be taken out on the river. I'm getting a little ahead of myself here but you'll understand in a minute. When I arrived, there were already several eager adventurous folks checking in, buying waterproof items for sale, collecting their water rafts and some even already on the water. I checked in with my Groupon and as directed, I left my keys - collected my Kayak and proceeded to the bus. Please note, the rule is, everyone must wear a mask until you're actually on the water; great rule as it gets crowded in the shop as well as on the bus. It keeps everyone safe. I chose the kayak experience which was awesome but the real fun is in a tube. After my journey down the river, I immediately purchase another Groupon just so that I could come back and have a tubing experience. So, back to the BBQ lunch. By the time I paddles my way down (a few signs for the waters edge for direction) to the BBQ shack on the water, they were still setting up. I guess I paddle too fast. I decided to keep moseying down the river as I had already packed a lunch just in case after reading the reviews about the BBQ shack not being up and running. Oh well, next time I'll enjoy a burger. Again, this is the perfect mid week escape. The ride outside of NY is quick and there's plenty of parking. Although it says Delaware tubing it's actually located in New Jersey; well at least the border between the two. I would recommend going early and taking as much time as you like in a tube with family and friends. I would also recommend bringing children as they will develop a lifelong love of being on the water. I'm a big fan now and I can't wait to return in a few weeks. P.S. I was told by my bus driver, they offer a fall foliage experience where they only allow kayaks on the river.

This company and tubing trip sound good in theory, but unfortunately the lack of professionalism…read moreruins it. Tried to contact them numerous times, with no response, and their number is disconnected. How can you run a business with no phone for people to contact you? Don't put your company on Groupon if you can't follow through with tickets that were purchased! Luckily I got a refund through Groupon, but it was only Groupon "bucks", and not real $ like I had spent:-/ Good luck people! Don't give this "company" the opportunity to steal your money. There are plenty of other real companies in the area that would be glad to give you their business

This review will focus on the overall experience and the Intro to Whitewater experience. First off,…read moreANYONE can do this trip, do not bother with the beginner trip down the river. Unless you are medically unfit, you can do this. Exceptional customer service sums up the team at Jim Thorpe River Adventures (aka LOC). They are extremely well organized which makes for a great trip. Everyone from the moment you enter LOC until the very end was polite, professional and wanted to make sure you have a great time. Some tips to follow: you only need to arrive 15 minutes before your group time, this allows ample time to get situated. Buy their pre-made lunch, it is well worth the 10 bucks, bring extra water on the raft (especially in the summer). Use the bathroom before you get on the bus (and be quick). They give you a dry bucket for your lunch and items, yes you can bring your phone in a dry pouch. Wear a hat and a sun shirt, it is hot and sunny, without much shade. Jump in the water when you have the chance !! If you are a "full figured" person it will be difficult to re-enter the raft, be aware. The trip down river is very safe and well organized. The guides are VERY safety aware ! If you are nervous and listen to them, the team will get you down the river without a hitch ! A few suggestions: don't go on a busy holiday weekend, it can get crowded on the river, the safety briefing takes a long time and you a sitting in the sun (remove your vest and drink water), during July and August I would imagine the water is very low and slow (if it is a dry summer)...best only if you want to have a relaxing rafting trip. Overall, a bunch of fun. The entire family had a great time.

Went there this past Sunday. Was the 11:20 group. Monica, Penny, Justin aka Jesus, and two other…read morepeople were our guides. We all are in horrible shape. These guides were so sweet and so professional. At one point we accidentally ran over Monica with our raft. She just smiled and said to be more careful. Then, we can her over again. It was not intentional. That woman needs to be canonized as a saint after putting up with our group. The trip was awesome. Just about anyone could do it. There is this one part where someone comes and takes your picture as you're paddling. Made sure to get a copy of that. Can't wait until it arrives in the mail. Am extremely impressed with this place, in particular with Justin aka Jesus. That kid is so sweet and helped our little raft out so much. JustinSaves

The family used Cabin Craft three years for a full tubing trip down the Perkiomen Creek. The…read morecommunication, price, tubes, and shuttle were great. We had so much fun we bought our own tubes during the winter. So, the past two years we used the shop just for their shuttle service. Service still has been very good!

Cabin craft is a very personable ski shop with friendly staff. They were very helpful for whatever…read morehas been needed. From sales to the quick turnover of my sons wax and sharpen to his board.

Seamless trip - easy to ensure that you are fully equipped for the trip with wetsuit rental and…read morelunch grab bags. River guides always on hand for any 'involuntary out of raft experiences' or if anyone got stuck. Perfect balance of feeling adventurous for the kids and safe for the adults.

What a disaster. I have gone twice with Girl Scouts and again with boy scouts. My first adventure…read morewith the girl scouts was generally enjoyable. Nothing notable to report but not overwhelmingly great either. The last time I went with the Boy Scouts was one of the worst weekends of my life. There was some river guide who named himself "zombie". He has the worst chip on this shoulder ever. First, he got nearly naked on the bus clearly wanting to show off all his tattoos. Inappropriate in front of a bunch of kids. If he was discreet then fine. He was showboating and it was gross. Then while on the river, I splashed with a paddle. It is indeed against the rules and I was wrong for that. However I knew I messed up the second I did it. A reminder would have been sufficient. Oh no. Zombie came over immediately and berated me loudly in front of everyone (including the kids). Yikes. I said "understood, I'm sorry". He then continued saying he was "gonna hike me out of 'his' trip" if he saw it again. What? He was going to evict me from the boat in the middle of nowhere and walk me home? Alone? What the hell is wrong with this guy? I don't care how capable or good of a river guide he is. If he's going to talk to customers who paid for the trip like garbage, then he doesn't belong there (especially around kids). Major jerk. Then we camped there overnight. Some camp site decided to have a rager party. Like thumping music turned up to full volume that could be heard for miles. No one came to quiet them down. At midnight I had to walk over myself and ask if they could please let us sleep. They said no and it kept going. I called the campsite phone # and got a voicemail. No one was there to help. Needless to say we didn't sleep at all. Just a generally unpleasant experience. You need to get rid of this zombie person. You can't call yourself "zombie" then demand to be taken seriously. Give me a break. You need someone who can patrol the campsite and keep order and the campers safe. Don't go here and waste your money.