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    Capstone Realty Professionals - Capstone 2025

    Capstone Realty Professionals

    (113 reviews)

    Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

    Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

    Tiffany Carlson-Richison - Realty One Group - They are over the moon happy with their new  home

    Tiffany Carlson-Richison - Realty One Group

    (25 reviews)

    I came to Yelp to find a great agent and glad I did because we found Tiff after trusting the many…read morereviews. So here is a review based on someone who used the reviews. My wife and I were looking to buy a rental property from out of state and Tiffany was prompt in getting back to me (always a great first start), we chatted with a couple agents but Tiff was easy to talk to and had a few strategies we liked out of the gate. And she was an ASU grad so bonus points! We narrowed in on a budget, cities, and showing strategy (we bought sight unseen due to how competitive it is right now so coming to view each property didnt make sense) so virtual tours were key. We put trust in her to look at the house, point out any red flags and give offer advise. She even talked us away from one house we wanted to offer on which is good in my opinion, that's why you hire someone with industry experience, so we really appreciated that it wasn't just ablut closing a deal. We had specific requirements so after looking for about a month, she ended up finding us a beautiful house in Tempe before it hit the market and negotiated with the seller to work out a deal. We 100% would not have got that house if it wasn't for her and may still be looking today. We're very happy, and finally met her in person on inspection day. We've since closed on the house and once we're in the market again she will be my first call. Joe and Lauryn P.s. the rest of her team is great to work with too, we met Tracy and Bridget. Keep up the great work!

    We're originally from The Upper West Coast, and we've been wanting to buy a 2nd home in (Paradise…read moreValley or Northern Scottsdale) Arizona for a while now. We've decided to go with Tiffany Carlson-Richison Realty One Group who came highly recommended to us by our trusted Arizonian friends & we couldn't have asked for a better home-buying experience: We're definitely looking forward to calling Arizona "Our Home Away From Home" soon.

    Those Callaways Real Estate - Beautiful Kitchen!

    Those Callaways Real Estate

    (14 reviews)

    Found a dream home through Those Callaways, and loved every step of the process!…read more I had previously purchased a home where the buying process was a nightmare from start to finish. Shopping for my second home, I absolutely dreaded it and was expecting it to be a similar nightmare. Lo and behold, Those Callaways took every step of the process and made it as crystal clear or as smooth as possible. I actually enjoyed buying my home and am happy that I did it. Everyone in the Those Callaways office is so kind and courteous, not to mention knowledgeable, that I would never go with anyone else again. I am a customer for life (although I love my house so much now that I may never leave!). Thank you, Those Callaways, for making the home-buying process a rewarding experience for me.

    I just closed on a beautiful 850k 5/6 in Chandler....and while I love the home I'm a bit torn about…read morethe experience. Pros: Donna my viewing agent was amazing! She was patient, insightful, honest, and a wealth of local market knowledge. I'd give her 5 stars all day!!! They also recommended Bob Waseiko @ Academy to broker my loan...Bob was amazing, I love this guy #mancrush #imstraight :-) Bob was so responsive, supportive, and creative I just can't applaud his efforts enough. He wasn't perfect, but he was there for me each step of the way. Cons: I didn't get to work with Donna start to finish. These folks have a weird set up where your agent, isn't your agent. One person shows you house, she goes away then someone else does paperwork, they go away then someone else comes in for negotiations, then their is field agents for inspections and walk through a, and then there is...well you get it. All in 4-6 different people to buy 1 house, apart from title company, lender etc. just not for me. Another con is the joker/lender the recommended at first. I talk to him, he says he'll email me, never does, I call, I email him, I email again, a week later when I call the Calloways for a replacement he finally calls me and says "oh I delegated that, did no one contact you" pfffft lol great lender, delegate me and a 900k loan to some lackey before we even start...um no. So in a nut shell, if you want a relationship with an Agent, these guys n gals aren't set up for you....just want to get a house sold in hurry, yeah I might call them. You probably won't feel like these folks are 'for' you...but they do know real estate. Update; just bumped them up two stars...3 days after close the A/C went out...Joe & JoAnn got involved and got the home warranty company to step in and resolve the issue. Well done Those Callaways...very classy!

    Urban Tripod Photography & Video - Graduation Photos

    Urban Tripod Photography & Video

    (47 reviews)

    Adam, the owner of Urban Tripod, is an outstanding family photographer in Gilbert, AZ. He…read morephotographed our family at the Riparian Preserve in Gilbert, and the entire experience was fantastic. Our family tends to be a little goofy and we came in with some unusual requests, but Adam completely embraced it. Instead of forcing stiff poses, he created a relaxed environment that allowed him to capture truly authentic family photos that actually feel like us. The quality of the photos is top notch. The lighting, composition, and overall professionalism really show that Adam knows what he's doing as a photographer. If you're looking for family photos at the Riparian Preserve or anywhere in the Gilbert area, he's a great choice. He also ran the session professionally from start to finish. Adam arrived early, made the shoot fun and easy, and delivered our finished photos in about two weeks, which was faster than we expected. Adam is a great guy, incredibly talented, and someone I would highly recommend if you're looking for a family photographer in the Phoenix Metro Area. We were in Gilbert or the East Valley for our photos.

    Adam is one of the most honest people I've met his work is just spectacular. I am so happy. I never…read moreexpected the pictures to be as top-notch as I've ever seen. He is really an amazing person at his craft. I highly recommend him for any photography you might need and I can't wait to use them again when my house is finished.

    Elite Home Team - EXP - The Elite Home Team, led by Top Scottsdale realtor Caitlin Bronsky.

    Elite Home Team - EXP

    (1 review)

    I don't usually leave reviews, but my experience with The Elite Home Team during my recent real…read moreestate transaction in the Scottsdale area truly stood out. From start to finish, their professionalism, market knowledge, and attention to detail made the entire process smooth and stress-free. They know the Scottsdale real estate market inside and out and it showed in every decision and recommendation they made. What I appreciated most was their honesty, responsiveness, and ability to explain things clearly without pressure. I felt supported, informed, and confident throughout the entire process. If you're buying or selling a home I highly recommend working with The Elite Home Team. Their expertise in real estate and commitment to their clients really sets them apart.

    From the owner: The Elite Home Team has over 12 years of experience in luxury real estate, new construction, and…read moreproperty renovations. As part of eXp Luxury, we offer a global reach to market and sell properties swiftly and for maximum equity. Whether you're selling a luxury estate or buying your next dream home, we offer more than the average agent, providing real-world expertise to guide you through every decision. Listing packages include staging, home repairs and cleaning. Buyer's work with us to ensure they are buying smart and have an agent on their side who can help them see the vision and potential of every property and then work with them to create it. The team brings unmatched insight into every facet of the home buying and selling process. Lead by Caitlin Bronsky Top 1% Realtor. Pricing Strategy Advisor and Certified Investor Agent Specialist, whose deep knowledge in real estate investing and home building enables her to identify and secure the best investments for her clients. Call us Today for Elite Service!

    TopComp - realestatesvcs - Updated June 2026

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