Just want to wish all the good folks at Ultimate Properties a happy Memorial holiday and thank them…read morefor their continued professional approach to property management. It is refreshing to be looked at as an actual person. Many landlords lose track of that human factor and tend to treat tenants as just dollar signs. Not Ultimate Properties. They have a staff that actually takes the time to listen. Thanks everyone!!!! Shirley Johnson Buckeye, AZ 85326

Where to begin? We were told by the leasing agent the…read moresprinkler system works for our leased property and we would have to take care of the front and rear yards. Guess what, the sprinkler system doesn't work. Filed a ticket, claimed someone came by and the sprinkler system was never repaired. We had Ants, and the rental agency stated, " That's your problem, deal with it", even though the City of Surprise states in their laws that rental agencies are responsible for pest control, and it took a threat to sue to get someone to take care of it. Next up, dishwasher wouldn't clean or dry, and according to the leasing agency, that is considered "workable", although the law states workable means it does the job it is designed to do. Filed a Protected Notice of Breach of Lease and threats of rent withholding finally got them to replace a dishwasher that was too old. We had smoke detectors that were beeping at random, took them in total 3 MONTHS to replace, dragging their feet, in clear violation of the law that states in Arizona Landlords have to make sure the dwelling is safe. Guess what, I sent another BREACH OF LEASE NOTICE. They finally replaced all the smoke detectors with new ones, and the maintenance guy stated that was what they should have done in the first place. 5 days later: MY LEASE IS NOT RENEWED! That is Retaliation and the law sees it that way. This place puts itself above the law, lets you die in case of a fire because they're too cheap to replace faulty smoke detectors. This place needs to lose its license and closed down; they are a DANGER TO SOCIETY.

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

First I want to say, I have only been attending classes for one week. I am very happy with the…read morefacility overall and the Instructor provides great and detailed information. You may ask questions at anytime or she is open to one-on-one discussions during breaks or after class. After working all day, I don't get bored in class. I have ten years as an Escrow Officer, so a lot of the information I am familiar with and a lot of it I am not. I do like the fact that they have 3 locations and the Thunderbird location is the closest for me. Parking is hit or miss, because it is located in a busy shopping center. Normally around our first break parking near the facility is available. I recommend this school to anyone interested in getting their Real Estate License.

You will pay $1,000 and start your class. Then after all that time enrolling and getting started…read moreyou will be confronted with "BioSig-ID". It will be about 45 minutes trying endlessly to get through this "handwriting analysis" on your phone, touchpad or mouse. And you will fail. I've spent THREE hours trying to login today. I managed to complete 30 minutes of coursework. But it timed out. Now after 3 hours of trying and failing to get through BioSig-ID my hand is cramped and I give up. I will be demanding a full refund tomorrow. These people are retarded. The coursework is soooooooo dry and the presenters are terrible. Save your money and go somewhere else!!!!

Carrie is amazing! Incredibly responsive, engaged, professional...there are a host of other words I…read morehave but trust me, she is amazing!

Carrie is professional, organized, and deeply informed about the nuances of the Phoenix…read moremarketplace. We found a home in record time, in part due to Carrie's ability to listen and adjust her home search strategy as she learned more about us and our preferences. She was a great thought partner, not afraid to disagree or offer an alternative point of view, and also encouraging and validating of our thoughts and feelings throughout the process. Carrie has an extraordinary network at her disposal for her clients as well. These experts, contractors, and fellow agents from across the valley, 1) provide specialized information about unique neighborhoods as needed, 2) back her up when her calendar is full so that her clients won't miss out on an opportunity, and 3) provide fair, qualified, and timely bids on services. Relocating from across the country into a complex market with new rules and challenges could have been overwhelming, but Carrie made it all seem easy. I feel fortunate not only to have had Carrie's support throughout this process, but I will cherish her as a valued part of my new Arizona network for a very long time.

Avoid CCMC at All Costs - Corrupt, Controlling, and Anti-Homeowner…read more If you're considering moving into a community managed by CCMC (Capital Consultants Management Corporation), think again. This company is a disaster for homeowners, operating with zero transparency and actively working against the very residents they're supposed to serve, but instead, they are delivering LOW VALUE. The Reality of CCMC's Management:     *    They manipulate HOA boards, keeping them under their control to push their own agenda.     *    They side with developers and lawyers, ensuring decisions benefit their interests--not homeowners.     *    They use intimidation and public smearing to silence anyone who challenges them. I experienced this firsthand. When I decided to run for my HOA board to advocate for positive change, CCMC banned me from running without cause. When I simply shared my concerns on Facebook, they responded by sending a mass email to the entire community, attacking my character in an effort to humiliate and silence me. It didn't stop there. The HOA board president who LOVES CCMC... Approved their 5-year renewal without even bidding it out, sending a letter to residents claiming that my desire to volunteer and improve the community was actually an "assault on the fabric of this community which will ultimately tear it apart." (DIRECT QUOTE) Let that sink in--wanting to help and make positive changes was framed as a threat. This is the kind of culture CCMC fosters: fear, control, and suppression of homeowner voices. Why You Should Avoid CCMC Communities:     *    Corrupt and power-hungry - They don't serve homeowners; they control them.     *    Zero accountability - They answer to no one but their own self-interests.     *    Hostile to residents - Expect intimidation if you ever challenge their authority. We are leaving this community as soon as possible, and if you value your peace of mind, I urge you to avoid living in any neighborhood managed by CCMC. Do your research--countless other homeowners have faced similar treatment. Protect your investment and your rights--choose a community where residents actually have a voice.

We made an appt. to see the David Weekley Properties in Buckeye with Sales Rep Dale. David…read moreWeekley's team sent us two texts to be sure we did not waste their personnel's time. Dale never showed for the appointment. We saw his picture, though. He could be David Weekley's great nephew. There was a older woman sitting in the home the central office sent us to. The woman was baffled and had no idea what to do. We could not understand why she was there, as she was worse than no help at all. Her general confusion was profound. She would not call Dale or a person in Authority. It appears David Weekley just sent someone's grandmother in to watch the store. Finally she gave us directions to the model homes. She did not know if they were open or not. We'll never know, because she gave us the wrong directions. I wouldn't mind as much if we had not wasted a Saturday and a six hour drive for uncaring and incompetent sales people.

FLAWLESS. If you're buying or refinancing, Jeremy and team are a type-a-gen-x dream come true;…read moreorganized, responsive, and on top of every detail. They made our home buying experience completely seamless. Thank you Jeremy and Christy, you really were amazing to work with!

Jeremy was incredible to work with! He was extremely communicative, kind, and trustworthy…read morethroughout the entire process. We really appreciated how transparent he was and how willing he was to answer all of our questions. Our prequalification form was delivered in less than a day to our email, which we appreciated the swift deliverance. Even though we ultimately decided to go with a different lender to take advantage of incentives through a new build, we genuinely enjoyed working with him and would absolutely recommend him to our friends and family & will keep him in mind for the future in real estate. Highly professional and truly cares about his clients! Thank you Jeremy & Fairway Mortgage for taking the lead in getting us into the real estate world!

Jamie Fields is a joy to work with! She helped me find the home I knew for certain, was for me. I…read moredidn't expect buying a home to be fun! She has excellent connections and everyone involved was the best. Someone sent me an angel posing as a realtor.lol

My family went out this afternoon to see some open houses in the area. We arrived at 15768 W Vale…read moreDr, in surprise. My husband decided to go check out the inside first. Since we had our toddler with us. My husband came back to the car, and spoke proudly about how the "gentleman" was friendly and very chatty. So I'd imagine it would be a good experience? Well. Not even close. When my husband and I along with our son walked in the home, together , the energy clearly shifted. Idk maybe because my husband brought his black wife and mixed child. Idk. But to not even be greeted ??? To be honest I wasn't surprised. But it's unfortunate especially since we're very much interested in find our next home. So I guess we'll just keep our money in the bank and on to the next. Thanks Robert for not saying anything. But saying enough.

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

Great management company would recommend them to anybody. Fast friendly, very efficient. Honesty is…read morea big word for them which they are the books always look spot on.

Awful company with absolutely no integrity to take care of their customers. The company's motto is…read more"People Really Matter." This statement couldn't be any further from the truth. Overly high assessments, very ridiculous enforcement of policies , and compete lackluster customer support. You are just a number to them. Pay your dues and move along. If you have a question or problem, no chance!

Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

first of all I am a Veteran. this guy PHIL Shaver scam artist. Beware…read more he had a me on the phone after 15 minutes of stupid home questions about selling he never offered me a price. Beware this guy is a joke from hell. I mentioned all the up grades I had and he still bull shitted me, So don't waste you time and effort. NEVER RECOMMEND