OMG this location knows their stuff when it comes to boot fitting. Josh took serious time to work…read morewith me and get me in the right fit. Their selection of styles is immense even during their show sale! I am thrilled and learned so much about boot care.

Lot's of good choices here for any sport and there are some deals to be had here…read more All the nice quality gear here. Look for the plentiful SALE signs. Bicycles: prices start kinda high for an entry level Mountain Bike. Customer service: cool and knowledgable. Tip: there is a sale rack for clothing in the back. Many racks. Tip #2: park across the street in the covered parking area for the mall. Look for the 24 Hour fitness sign garage.

I like REI. I am a member of the co-operative. That also makes me feel better about looking at…read moreitems, if I buy from the same company but online. (I regard it as wrong to go a store to check out the prospective purchase, then complete the deal with a rival; that's just me). I am not sure if they guarantee it, but I also have not found much of a difference if any in the cost. I write also to vouch for the quality of REI branded gear. I have not been disappointed. Their stuff is as good as any rivals. They seem to offer it for less as well. The other experience I have had is with returns. They live up to their reputation, which is positive. REI and Nordstrom are better than any other retailer. Their staff must be selected as polite or trained to offer exemplary customer service. Of this type of store, REI is my favorite. This specific venue also seems new, even though it is not.

The service by Harsh in the shoe department was outstanding! He did try to sell me on two hiking…read moreshoes that were staff picks that I tried on but didn't get. He was super patient with me as I tried on about 5 different pairs of shoes until I found a pair of Keen's. Parking lot in back of store. Be careful of locking your scooter/bike outside. I was leaving the store and a guy was using electric saw to take a scooter. Security guard just came out and said bro what are you doing?! He rode off into the streets with that scooter.

Patagonia is the best! I love their integrity and policy regarding environmental ethics, and…read moresourcing products. They also have resale stuff, gently used, and some in store clearance racks, where the deals are over the top. At the SF location they have fabulous store clerks, Paul was so helpful, a natural educator, super kind, he was with me all the way to figure out my needs. He made a wide variety of suggestions for gifts. No snobbery here from any of the staff, as with some high end shops. I will go back time and time again, even though the drive to this shop is 1.5 hours away. I got some good deals as Xmas gifts, and had a wonderful time wandering that part of town for a bite to eat too!

We stopped by to do a little shopping on our way back to the hotel. Saw some really nice jackets,…read morebut I realized I have too many jackets at home and I live in SoCal where the temps are consistently in the 70's. So, I ended up with a cute little flat bottom tote bag and the foodie sidekick bought a new hat. Friendly staff, great products, and they gave us a sticker with our purchase. All was well in our world.

Really cute store with all the classic anime represented! They had an entire wall of stickers and…read morepins to choose from. Saw some Pokemon pins and Naruto stickers that stood out to me. Most pins were $10 Other home decorations, trinkets, graphic tees, and knives also available here

The only place in San Francisco for quality knives and swords. Friendly staff, great experience…read more Grateful they are so customer focused. Thank you

I decided to stop by and see if they had some cleats we had been looking for. For cheaper than I…read morehad found elsewhere. Not everything was cheaper. But it's SF, thinks aren't supposed to be cheaper here. Sure enough. In the sale bin they did. They have plenty of shoes and many different types of sporting goods. Come check them out. The staff was nice but didn't need much help. Found what we were looking for.

I came with my friend to pick up the Hot Chocolate race bib. I like Sports Basement in general…read moreand I found an awesome pair of Altria on sale and I got an addition 20% off with the Hot Chocolate discount code. The service is great. The view of the Golden Gate Bridge from the parking lot is pretty spectacular. Parking is available. Please come and create your own adventure.

Such a beautiful store with so many talented/knowledgeable employees! We heard of Lost Coast from a…read morefly fishing event that we went to the morning of, they were vending there. And the guys that we met there, were just as amazing as the employees at the store! - Street parking. - Store setup is welcoming and warming at the same time. I'm new to the fishing world, but my husband is a new angler who is interested in fly fishing, which is the reason why we came here. The employees helped him out a TON. Best part, is they DON'T UPSELL/ pressure you into anything. Great selections and options for him to choose. Overall, I would definitely recommend this store! Always good to help and support the local stores! We left with a hefty amount of items, but definitely prepare to fly fish this coming weekend, all thanks to LOST COAST! GOODLUCK!

Recently placed a first time, online order for surf flies with LCO. Couldn't be more pleased; great…read morefly selection; super customer service (they called me to substitute an alternative fly for an out-of-stock fly) and quickly fulfilled and shipped my order. Highly recommend LCO and will order from them again

Was in San Fransisco in April '23 and being from Alaska, it's been a cool spring here this year…read more Walking in Chinatown I saw the jackets in the window and said let's go in. I need something to wear as I only brought a vest and short sleeve shirts. Never heard of Filson, but I found a wool lightweight jacket almost right away. I am impressed by the craftsmanship and will be checking out their website for more items! Wool can be pricy so don't be sticker shocked. Based in Washington State it's got a North Pacific Style I'm digging! It's a solid wardrobe piece you'll get a lot of use from!

JUST BUTTON IT We…read morewere there at the Montgomery location getting a new trekking coat for the husband. Before we found it, I was looking at this great ultra suede type of shirt that one of the CS guys took from under my hand (OK). So we find this great jacket, about 400 dollars and I tell the hubby to put it on. He does, it fits, but he can't button it (needs to be broken in). I showed him, he trys again, so nope. I call one of the CS and ask him how to button until it loosens. He says, and I kid you not, "just button it". That was all it took after the other snub and we just walked out. Very weird, but I guess the world will be like that for women from now on.

Super helpful friendly staff. Happy to be able to shop at brick and mortar store as none in Las…read moreVegas (although 99% of my purchases have been online anyway) In addition to stocking regular merchandise available online, there is a large variety of which is also available online, there is a large selection of one of a kind color combo items. Cotopaxi uses dead stock to create new unique pieces. Recommend!

Great location and in interesting area with lots of good food options. I bought an item online and…read morewas wrong size and the staff helped me exchange it for correct size. I was also able to pick up a nice travel backpack at a good price. Will have to come back here again.

You will discover this store if you've strayed a few blocks from Chinatown, North Beach, or…read moreBroadway. The products are everything you've ever seen online, and more. Just in, a delicious new backpack, shrimp color, sort of pinkish orange. Of course I need a third backpack. They come in many sizes. You'll also find camping gear, such as clothing, & switchblades behind the counter. Lots of varied sizes & colors of accessory pouches & fanny packs, aka hip packs. I'd reference the store name again, but can't find the appropriate keyboard for those "a"s. Anyway, worth a detour for sure.

I had a great experience shopping here for a gift! It can be…read morechallenging to pick the right present, but Dash was really helpful and knowledgeable answering all my product questions. He was able to recommend the perfect option, even helped match a discontinued color for me! The store is well organized and had a great selection, they even had a customizing and repair setup. It was a warm, friendly well run store!

We recently did a two day trip in the Sierras. WOW! It was an amazing experience. Guided and…read moresupported backpacking is the best way to learn - or discover new area. They had all the gear (we had some but a few things we didn't, and they had, and those that did not have gear, they were set up 100%). We had a mixture of individuals - so with backpacking experience and for some it was their first time. The team guides were awesome - they were aware of how everyone was doing and provided options for paths or when the group wanted to take a break. They provided information on the area we were in - including entertaining stories. The camping spot was remote and beautiful - right in the edge of the lake. The evening campfire was enjoyable. We had a great group of people and remain in contact with them. If you want to go off the beaten path, see the beauty in our own backyard that not many see, and learn how to backpack - DO AN EXPEDITION. It is worth it with what you'll come away with!.

From the owner: Backpacking guide and outfitting service based out of Northern California guiding trips into the…read moreSierra Nevada mountains along with coastal regions. Our trips include all gear, food, and logistics so that you can just show up and enjoy the wilderness.