Excellent service! I walked in looking for specific hardware for a bed that I purchased off…read moreFacebook marketplace. Justin greeted me, listened to my project and took the time to help me understand the missing pieces. I left with a small bolt to "check" the thread pattern and the confidence to finish this project on my own. Classic old time hardware store and great customer service. Go here before the big box store, they're welcoming and take pride in their work.

This is without a doubt, the cleanest, neatest, and most organized hardware store around. Nicole…read moreand her staff are very helpful, knowledgeable and friendly. She runs a great store and takes pride in how it looks for customers. My go to hardware place for sure.

Prices high - service low. Like some sort of movie, how rude…read morethey are. Oh, and "This is a Republican store". Clear-thinkers need not apply.

I have been going here for many years and usually find what i am looking for.The people there are…read morevery helpful ,accomodating,and often amusing and funny to talk with.

Being from Windsor it is great to have the ace hardware in town and I hope they never leave. I…read morehave to say all the workers are great and always are ready to help especially this young man Aiden, every time he is there he makes every effort to help me and always takes care of me he is such a nice young man. The only negative thing I have to say is I wish they would invest some money in this store and make it a little more appealing and fix the horrible flooring etc. but like I said love having this place in town!

My husband shops there all the time. Enjoys their courtesy, help and service. He has been shopping…read morethere for years!

A good selection despite their size, and very helpful staff. The prices are generally pretty good,…read moreand you can usually find what you need.

They have everything and know everything! I could stop there. So helpful, and easy to get help…read moreunlike the big box stores (especially Lowe's- HD slightly better). Quick in and out and I'm NEVER disappointed when I shop here. I get better service and a better experience PLUS I am supporting a local business. Love Petersen's and have been loyal for years, just late with this review . I'd give 6 Stars if I could!!!!

Part lawnmower repair store, part old time hardware store, part antique store and flea market, it…read morereally feels like you are stepping back into time when you walk in. There are dozens of lawnmowers awaiting repairs on the sidewalk in front of the store. Actually, the store has 2 doors demarcating the hardware store proper on the right, and the flea market kind of place on the left. If you need an odd sized bolt or washer or screw, there must be hundreds of them here. I stopped in today looking to sell an old mirror. The proprietor wasn't interested in buying it, but was agreeable to offering it for a consignment sale. The proprietor is a friendly guy, and the store is a trip and a half to browse around in. And if you ever need a lawnmower fixed, here is your place.

I've never had a bad experience with Sudden Service in SWindsor. Always friendly and helpful.read more

Went to the shop to buy my first snow blower. Knew pretty much nothing and they explained the…read moreoptions. Purchased an Ariens and they delivered it to my home. Upon delivery they showed me how to start it, and what things to avoid to spare my shear pins. Also gave tips for maintenance and oil changes. Fantastic experience all around. I'm now able to use my snowblower to help all my neighbors.

I am writing with gratitude to recognize your employee, Laura Davis, as one of the best Sales and…read moreDesign Consultants I have had the pleasure to do business with. She is very knowledgeable, informative, and offers impressive recommendations when needed. Her customer service and support, as well as prompt responses are very much appreciated. My husband and I first came to Torrco's showroom when we began looking into remodeling our master bathroom. Laura assisted us and immediately provided detailed information and answers to our questions or concerns. Our renovation was not a good experience mainly due to contractor related problems, and the completion dragged on for one and a half years. We also had several issues with product function. Laura was always there to help us deal with those issues, and provided invaluable assistance to see our project through to conclusion. She is caring, very well respected and is the ideal example of a sales consultant who provides outstanding and quality customer service; which in kind provides customer loyalty to your company. Thank you very much! Lynne R-S

Would leave a zero if I could. Met with Dan, the sales person. Told him we wanted a long, heated…read moreairtub. Purchased the tub he recommended and assured us it came with a heater. Needless to say, after renovating the whole bathroom to fit this tub, it does NOT have a heater. Many thousands of dollars waisted. VERY, VERY expensive lesson learned.