Hands down, the best gym in town…read more. Always clean, machines are always available and the other members are cool and respectful.. I enjoy working out here...

Frankly, my experience was just terrible. The Yelp profile, website and signs at the gym all state…read morethe gym sells day passes. I from out of town so a day pass was all I could use or need. I went to the gym in the early afternoon and told an employee that I would like to buy a day pass. He simply told me he was too busy and didn't want to sell me one. Seriously!! I asked him how much a day pass usually cost. He said $20. I said "can't I just give you $20 so I can work out?" He said no because he would still have to enter my information into their system and he said he didn't want to do that. I didn't argue but just left. Thought to myself that if you don't want to sell day passes don't advertise that you sell them. That result in a waste of my time even going there. Not a customer friendly experience!

The customer service was amazing. There was this person who helped us buy our membership and she…read morewas so friendly and helpful she low-key deserves a raise I forgot here name but she was blonde

I am at a loss as to why the negative views. I have come to this gym from another cross town. My…read moreold Gym has tired, often broken down weight machines. Trash in front, trash in the bathroom(s). Once, I and others showed up at 6 AM--place was locked up (staff eventually however opened up later that morning). Music is sometime so loud you can't hear yourself think. Planet fitness is without doubt the cleanest gym I've ever visited. Seems like everybody cleans after use. Bathroom (Men's) is spotless. I rarely have to wait to use machines. Gym never crowded when I have visited. Staff very friendly. This is the fourth Gym I've joined in the area. I gave it a 5 star rating for a reason. Re bad reviews here, perhaps the Gym used to be in bad shape? Well, it's great now. I absolutely love it!

Parkpoint Gym knocks it out of the park once again. Besides…read moreit's cast of amazing trainers and instructors, a wide variety of classes for all levels , swimming pool, racquet ball, pickleball and ping pong , healthy food cooked on the premises by the amazing Olga, free coffee and tea, towels, sparkling bathrooms, we now have an updated lounge. Since Parkpoint knows that our mental health is just as important as our physical health they have transformed our lobby in to a tropical paradise that makes it more welcoming and more conducive to socializing with old and new friends. If you are looking for a gym Parkpoint should be on your list.

Since management has changed, things have gone down hill. Previously there were wonderful,…read morewell-attended classes offered, with wonderful instructors, who apparently were not valued and have since left the location. Very disappointed, as this fitness center was my go-to place.

Can't wait to take a day trip back here the train LEGS! It's got a huge selection of equipment…read more Feels mostly like a bodybuilding gym. Lots of Hammer Strength. Even equipment I've never seen before (which is shocking) Love it. It's not luxury, but it's game for a gritty workout

$170 dollars to sign up which include first month, and they don't even let you try out the gym for…read morean hour before coughing up the dough. They want 20 bucks more for that. Then they charge an annual fee of 50 bucks on top of all that. Not friendly to the community, profits over people and pretty brazen about it.

Super clean. Cool vibes…read more Great variety of machines and literally tons of free weights. Big plus for me was that not once did I have to wait to get on any of the equipment even at 7:30 pm on a Monday night. I included a dope retro photo of Big Lou Ferigno (The Incredible Hulk) Stan Bennett and David Caradine "Kill Bill,Kung Fu" taken at Jack Lalane's 96th. Birthday party in Santa Monica. So proud to be a member.

I live in Rohnert Park and belong to 24 hr Fitness and I have to say that after trying out Stan…read moreBennett's on their 5 visits for 25$ promotion I'm definitely switching gyms in spite of the commute. I've never worked out in a gym that I've thoroughly enjoyed so much as this one. It's not just the great equipment or the super employees it's just got that special vibe that makes you want to workout a little bit harder with more enthusiasm. What more can I say I love this gym.

I was first introduced to strength training and Steve Reis 24 years ago. Steve is exceptional,…read morealways educating and pushing me to be my best... Yesterday at lunch with a 56-year-old man he was shocked to learn that we were not the same age... I am 70 James E.

I'm a 78 year old woman who's been working out at SRS for at least 15 years. After an absence of 2…read moremonths (due to covid), I leg-pressed 170 lbs. on my return to SRS - more than I weigh! This is not to brag about myself, but to highlight how important slow resistance exercise is for maintaining maximum strength, especially in the elderly. The staff are down-to-earth, friendly and encouraging, yet SERIOUS about helping me push through the discomfort necessary to maintain muscle strength and health. They're true professionals and lovely to work with. I can't recommend them enough!

Been a member here for some 20 plus years, After the corporate takeover by pyramid global I've…read morewatched this club go downhill steadily due to bad management. The locker rooms are riddled with lockers that don't lock. The water fountains don't work. The bathroom sinks have no hot water and such low water pressure you can't even wash your hands. Things never get fixed. Treadmills down for several months. Saunas and steam rooms down for months at a time. Complaints are ineffective and downright useless. Hot tubs always have murky cloudy water. The floor surfaces in the men's locker room are extremely slippery, and conducive to falls and broken bones. The bench in the men's Handicap shower is literally falling out of the wall and needs to be propped up with another bench to keep from slamming down and shattering a knee cap. If you dare to sit on it, it could easily fall out of the wall causing a broken back or spinal injury. The steam room is ripe, dirty, and NEVER hot enough. And they keep raising the rates If you're thinking of joining, forget it. Things are bad and just keep getting worse. Working out is supposed to be energizing and uplifting. Instead, I usually leave angrily because this place is so poorly managed. I hope they change for the better soon, but probably will not happen.

Treated my mom to a massage at the Montecito for her birthday, since we were celebrating, I got one…read moretoo. We were staying at the Flamingo Hotel for the night and this place is located next door. My massage was very relaxing and my mom enjoyed her massage as well, both different types and methods of service. After my massage, I hung out in the waiting room and outdoor lounge area. We started off her birthday weekend with massages and it set the tone for a very relaxing and fun time in Santa Rosa.

This place has been accused of being hard to deal with their subscriptions, and that has absolutely…read morebeen proven true. They will take your money and have extremely predatory contracts Upon signing up for the trial membership, we were excited to try it out. Essentially you pay for a two week membership, it was cool, but my wife and I weren't certain on things and decided to put the membership on hold. When we told them this, the employee never actually processed the "pause" on our end so I was charged. Obviously I was frustrated, but they then decided to refund me after fighting pretty hard for it, I'm assuming solely because they wanted my business back. Fast forward to a month later, In the trial agreement, and per the employees, if you put the membership on pause it will remain like that until you decide to change it. Literally says in the terms that it can stay paused for at MINIMUM 1 month. Not maximum, and their employees verified this. At no point does it say anything about reactivating my membership, yet they choose to do exactly that and charge me $180 with no explanation. Upon reaching out to the business, they took multiple days to respond to our emails, and since we were planning to cancel, they would not be refunding our money. Essentially saying "we'll keep your money now even though we had no right to charge you, because this time we won't get anymore from you" It's really disheartening to see a local business, claiming to be intertwined with the community only to find predatory practices to rip them off. At first I could see this as a form of miscommunication, but after ignoring us, then responding with a no, THEN following up with a double down on a no because it's "too late for us to process" when you took days to respond is disgusting. This business sucks, and I wanted to love it.

Great community | Strong climbing…read more I've been climbing for 18 years now. I've climbed both outdoors and indoors all over the country and in some other countries. Also, I lived in Santa Rosa for five years, connecting with this solid climbing community at another gym (including Kevin Jorgeson in this climbing community). So, with this in mind, please consider my review when deciding to come here. I'm so impressed with what K Jorg has done with this gym. It is a real upgrade to the community here. Everything about this place is well thought out. I love the aesthetics and how the layout of this place is. Upon entering, you're greeted by the front desk staff and enter the shop area. Sign up/sign in is easy and straight forward. Everything is organized and neat. To the left: ropes and autobelay To the right: bouldering Upstairs: workout training If you're new to climbing, the setting here is on the stiffer side compared to franchise gyms like Movement (planet granite). It's not a bad thing, really, because you know that you're going to become a strong climber. It's tougher grades, but the routes are intuitive enough to read and flow on the walls. I didn't find routes forced or requiring awkward movements. The kid teams were in that day when I went and it was impressive watching them go through their routines with ease. This is also the first time I've seen a gym have custom tags with matching color hardware! Again, K Jorg put a lot of thought into this place and it shows. You can feel and see the community here. From the seasoned climbers to the young newbies, everyone is happy and sharing the stoke. They're happy to connect and literally hang out together. This is why I love to climb. If a facility lacks a good community, it's no different than another franchise gym where you're just a number. Last thing I wanna mention that furthers the community aspect is the memorial wall to B-RAD foundation. The beautiful photos up are also of those in the climbing community too. This isn't just another gym that popped up. It's a place where people matter and the setting is quality.