Coming back from vacation and the dreaded rock hitting the window occurs. Turned into a nice crack,…read moreso needed a replacement. Got a few quotes and Family Auto Glass was really well priced. All communication was quick and they were able to schedule me really fast. Came over and their service was fantastic! Taylor was super nice, enjoyed talking with him and he does great work. Using a local company is always my first choice, and really glad I did again. If I need a new window again, I know I'll call them.

I couldn't be happier with my experience with Family Auto Glass. From start to finish, they went…read moreabove and beyond. When I first called, Brooke was extremely knowledgeable and helpful. I explained that I wanted to replace the non-functioning third-party glass on my 2019 F250 Crew Cab with OEM glass and that I wanted to be sure my truck would be treated with care--not just another job on a list. She immediately gave me confidence that I'd come to the right place. When Taylor arrived on-site with the new glass, we inspected it together and confirmed it was exactly what I wanted. He got to work quickly, carefully removing the old glass without breaking it. He even found and cleaned up leftover glass pieces from a previous company's work. It was clear he takes great pride in what he does--he treated my truck like it belonged in a showroom, making sure everything was perfect before he left. What really stood out was how personable and genuine Taylor was--he even took a moment to explain the process to our curious two-year-old, who loved watching him work. It's rare to find a company that combines true craftsmanship, attention to detail, and genuine customer care, but Family Auto Glass does exactly that. Highly recommend them to anyone who wants their vehicle handled with respect and expertise.

I am so glad I called these guys. I called one "company" that gave me a really cheap price. Against…read moremy better judgment I went with them. It was a disaster. I had Otter glass come out and fix everything now my car is back to it's or conditio. Thank you guys so much!

From the owner: Otter glass is made up of experienced and certified technicians, who are passionate about auto…read moreglass. We take pride in our work, and strive to provide the highest level of service to our customers. Call today for all your auto glass needs!

Fred is awesome!! From the first message here asking about pricing, until he showed up as…read morescheduled, it was an easy procedure. He is kind and communicative, and did excellent work. I highly recommend him!

Outstanding service and price. Would definitely recommend over Safelite. Fred was on time and went…read moreover everything so the windshield would set in properly.

Absolutely the best glass shop. I had them fix a chip on my 21 Mercedes E-350 about 6 months ago…read more They did a great job. Then just this week a complete windshield replacement on the same vehicle. No need to look anywhere else for windshieldrepair or replacement. I trusted them with my baby that looks brand new, they did not disappoint.

Short version: Great people. Great shop. Great work. Great service. And they handle all the…read moreinsurance claim stuff for you (a State Farm preferred vendor), which just makes it all so much easier. About four months ago, we arranged for them to replace the windshield on our 2020 MB GLE, due to a badly spreading crack caused by a rock that a big rig kicked up (that was the second one for this car... GRRRR). It took about a week or so, but they were able to get the legit Mercedes factory glass we wanted, and then installed it quickly and as scheduled. The facility is very clean and nicely decorated, with a comfortable waiting area, and a break room that is open to customers. Fast forward to a few weeks ago, when we got a starburst chip caused by yet another rock kicked up by a sloppy truck driver who drifted onto the debris-filled emergency shoulder for no reason (jeez...so aggravating... feels like this car is a magnet for rocks!). So, we called up to see about another replacement windshield (this would've been our third, and those babies are not cheap), but they said they could do a repair instead. And, since we bought the glass from them less than a year ago, the repair would be free! Woohoo! The repair was extremely quick and easy, with no appointment needed. And while the starburst is still visible, it's very low on the passenger side, and the repair should keep it from growing into a full fledged crack. Considering the number of miles we spend roadtripping, the likelihood of yet another rock makes us glad not to have to buy more glass until it's absolutely necessary! They totally did not have to volunteer the free repair info, especially since we were already prepared to buy a new windshield. Cannot emphasize enough how very much we appreciate that level of service and integrity. We are moving out of Texas soon, but if we need glass work done again, and if we are passing even sort of close to the area, we will go out of our way to get the work done here. They're just awesome folks.

I met them at QT, and they took care of replacing/swapping the rear window glass with the used one…read morefrom the LKQ junkyard in Burleson.

Great Service, great price, excellent customer service! Our family uses Abstract Auto for all of…read moreyour auto glass repairs!

Quick and easy to coordinate with. Fast service and did an excellent job. I would recommend to…read moreothers. Good value for the price.

After getting quoted $1,300+ at the Honda dealership to replace my windshield I decided to look…read moreelse where. I thought most places would be crazy expensive because of the "camera recalibration." Blue star called me and gave me a quote for $360, he explained that most businesses use the camera recalibration as an excuse to up charge and that he wouldn't be disconnecting any wires when replacing my windshield. I was a bit skeptical at first, I was worried I would have to go get my camera recalibrated. (I have a 2022 Honda Accord). It's been 2 and a half weeks since I had it replaced and I've had no issues, camera still works just as good! I would definitely recommend them to anyone looking for a cheaper alternative than giving your money to the dealerships. Everyone I spoke to was professional, they were on time, and kept me updated on their arrival. 10/10 would recommend their services

Pete the owner took great care of me and my windshield replacement. He came out to my house and…read moredid the replacement right in my driveway. It's as good as new and you would never know that it's not the original windshield. Will definitely use again if need be

I had my windshield replaced by Peter today. Great service and timely response. I contacted Peter…read morein the morning and he was able to come by the same day and perform the replacement . Fair price and great value. Would definitely recommend.

Bill was very responsive, courteous, much more cost effective than any other quote I received, and…read moreefficient in his work. I was mowing my yard and somehow hit a small rock that ricochet into my Hondas back window! I was panicked and worried! After many quotes of more than $600, I requested a quote from Glass Masters. Quote was much more reasonable and Bill even drove out to my location to replace the window. I recommend his service to anyone in the Waco/Temple area.

Bill was awesome, he was attentive and very professional. My wife is extremely happy with her new…read morewindshield. Bill did excellent work, I highly recommend giving him a chance to work for you. Thanks

Needed to replace a car windshield thanks to the hail storm. It was very easy to schedule an…read moreappointment on their website. My technician, Montana arrived in a timely fashion, was professional/friendly and completed the job in about an hour. The windshield looked amazing and we got a really good value for the money. This entire process was very easy and I will absolutely use this company again for any future windshield repairs/replacements that we might have.

Not upfront about the cost of repairs. Recalibration cost is inflated and I believe is used to pad…read morethe prices. I got recalibration instructions from my car's manufacturer and it only takes around 15 minutes at the dealership and costs less than $50. Safelite won't let you skip recalibration and charged $500-$750 (it varied between quotes for the same windshield on the same car) and talked down to me saying I don't know what I'm talking about and the recalibration is really involved. They are either lying or are unaware of how to properly calibrate since my information came straight from the dealership. I'd rather spend more at the dealership and know it's done right than here. Also just to throw this in, the front desk person is very rude and acted very inconvenienced to have to do his job.