Allen, Juliet, Anne and the rest of the team made the remediation of the asbestos found in our…read morekitchen go as smoothly as possible. The whole process of abatement was new to me and felt daunting, but ABC was professional and friendly as they patiently addressed my questions and concerns. They were very responsive all along the way and we felt taken care of and very safe. Abatement work is such a crucial part of the entire renovation process and ABC's contribution was very much value added. Thanks to their attention to detail and focus on helping us make a renovation deadline, our job was completed as soon as possible. We are left with peace of mind, knowing things were done right. I would highly recommend Atlantic Bay Contracting. Thank you, Allen, for all your hard work!

This company and their team could not have been more prompt, courteous, beyond knowledgeable and…read moreprofessional. Having a unique situation, Allan had recommended alternative companies that could remedy our issue. Let me tell you: should you have an issue with mold, asbestos, etc.--you'd be doing yourself a disservice by not hiring ABC.

Using this company has been a nightmare. One small bathroom leak, and over a year later they are…read morestill delaying finishing the job. One excuse and cancellation after another. 13 months later!!!!! We still can't do laundry!!!! There were days we took off from work, only to have NO ONE SHOW UP. We have constantly been told the electrician is not available, the plumber is busy all month etc. one small bathroom. Over a year of incompetent, bumbling empty promises. We just got another update that they are postponing the finishing of the project for another 3 weeks, and won't be able to make it Monday as scheduled. Seriously? Nightmare of unprofessional, unorganized mediocre work. I would never consider them for anything or recommend them whatsoever on the future. Just done.

This is my first time needing restoration services so I don't have a basis for comparison. Our…read moreproperty manager recommended these guys for the water damage we suffered from the unit upstairs. Pros: 1) Have all the subcontractors available. 2) Nice and professional staff. 3) Did a good job with restoration - the replaced trim and baseboards looked better than the original ones. Cons: 1) Timing - despite initially saying they weren't busy, they took a few days to come out and assess the damage. Also took another few weeks to get to the demolition, by which time they said the water damage had already dried itself out. Then it took about another 1.5 months for restoration, which was a bit frustrating since we had to live with holes in our dry wall and our furniture misplaced for several weeks. Cracks from the demolition continued to get bigger as time went on. 2) One of their subcontractors took a couple weeks to reach out to us despite us reminding them frequently. We ended up finding our own electrician who fixed our issue before their subcontractor even called us. 3) Pricing - again I don't have a basis for comparison, but I felt we were charged higher than necessary. At the first assessment, they came in and were very clear that this job was pretty small for them, so the price (and the amount of time taken to complete this job as I said above) seemed disproportionate to the amount of work needed. They did return a small amount of money for work they didn't end up needing to do.

After seeing this review, DryBoston reached out and we were able to get them to compensate us for…read morethe damages and losses. It was disappointing that we had to go through this process in the first place - and that we had to be the ones to reach out and ask - but I appreciate that they were willing to make things right in the end.

Mike from DryBoston was very courteous and professional to work with. I called because we had…read morewater leaking under our stairs in the basement. He did a mold assessment and determined where the water source was. He brought in his equipment to dry out the space. After a month the space remains completely dry and we have had several rainy days. Mike was honest and trustworthy. I will definitely recommend him to friends and neighbors! Scott H

Mr. Mold Killah was very professional and affordable. He did such an awesome job!! I highly…read morerecommend him!!

Joe came out to consult on our house, and was very honest and professional during his visit. He did…read morenot try to upsell us on unnecessary services, and we found him very knowledgeable. Highly recommend

If anyone has any info how they mistreated you please contact me. ASAP they won't be hearing the…read morelast of me and your voice on my behalf. Cardosok2@icloud.com I used Dry Cleaners by Val for clothing cleaning after a house fire. I allowed garments to be picked up as part of the post-loss process. At pickup, I was told the clothing and pickup area did not have a smoke odor and not contaminated ( Michael Parreira). Despite that, the garments were processed. To remind Dry Cleaners by VAl its your so responsibility to take contaminated clothing that stated on your contract. They took my uncontaminated clothing for a check. During the process, I raised concerns about the condition of my clothing and asked for services to be stopped. However, additional items were still cleaned afterward. (Richard Swanson and Val Deperrio had a conversation about my dry clean and the gaslighting in that conversation was unprofessional). When the garments were returned, several items had changes that were not present before cleaning, including shrinkage, stiffness, discoloration, and blue streaking. Some items also had a strong soap or detergent odor. I was told certain garments were "unrecoverable," but I consulted with two independent textile and fire restoration professionals, both of whom noted observations consistent with improper or non-specialized processing. One also indicated that the reported turnaround time appeared inconsistent with standard industry practices. I also experienced inconsistent delivery practices after raising concerns. Deliveries were initially made to my address, later refused after I raised complaints (citing contamination concerns), and then deliveries resumed to that same address for my siblings garments. Thay took retaliatory practices against me. I did pay for the services but remain dissatisfied with the workmanship, communication, and how my concerns were handled and I'm following up with the AG offices (Attorney General) against them. Also try to Bill of $30,248 for the work they haven't done and they called it a mistake. I end paying $16,000 after they try to pull a fast one on me. After my experience, I personally would not trust this company with my garments again.

The shadiest, most abusive, foul-mouthed business owner I have ever encountered…read more The flood clean up company suggested Val's for rug cleaning. When I received Val's outrageous invoice for $1,349.09, I asked if I could cancel and just pick them up myself since I was paying out of pocket. I was told that it was too late, the work was done. I later received a phone call from the owner, Val, himself, who, in between expletives, screamed at me, said I was the reason they don't accept self-pay customers, called me a liar, said they actually hadn't cleaned my rugs, and he would have them delivered to me. My heart is racing recalling Val's rage-filled rant. He has sued numerous customers over non-payment. STAY FAR AWAY. I had the larger of these same rugs cleaned, including pick up and delivery, for $205.00 in December of 2024 by Boston Rug Cleaning.

Awful. Crew and Project manager continuously lied about work that was being done and did not stick…read moreto timeline they proposed. Had to have crew come back for a few things and still things were not done properly. Terrible communication. even though this was work that was done through insurance, it was the worst experience.

We had a great experience with Brian and his crew after a recent finished basement flood. They were…read morethe quickest to respond and worked with me to find a solution that fit my needs (in my case some DIY work that saved a bit of money). Each tech that came to the house over the 2 week period was extremely polite and helpful. They did a great job of explaining options without pressure or upselling me and the showed up when they said they would. Brian was very available throughout the process and, most of all, when all was said and done I got a bill that reflected exactly what he and I had agreed on. This all leads me to believe that they are trustworthy, which I very much appreciate. All that, and my basement is all cleaned up as well. Thank you!

I had ServPro come out to do a lot of teardown after some water damage at my house. Jonathan was my…read moreproject manager. He was fantastic. Extremely responsive and helpful throughout the entire process. My onsite crew was Hector, Ismael, and Juan - and I highly recommend them as well! They were so professional and friendly. They did a great job and cleaned everything up beautifully afterwards. The entire process went very smoothly and I couldn't have been happier. 5 stars!

Great! With all the rain we had, I walked into a giant puddle in my basement. I called Marc at…read moreServpro and they came out assessed the situation. I scheduled a time for them to come back. Not only did they come back on time. They were clean and neat. They cleaned everything up like it never even happened. I would recommend these guys to anyone looking for help.

Remediation team was great! Did a great job & very professional and courteous!…read moreVery helpful and they work with your schedule! Price was responsible! Would recommend Aspen!

Avoid this company. They are unprofessional and incompetent. They took over three months to…read moreschedule insulation work and ended up cancelling last minute. They were supposed to call back to reschedule and never did. Do not waste your time with them like I did

I called Servicemaster to perform demo work related to ice dam damage from the winter of 2015. I…read morewas extremely pleased with the overall process, starting with Chris E, who provided me a review of all work that would need to be done, detailing everything that would be entailed, what risks could be faced (mold) and what I should expect for proper mitigation. While the work was extensive in scope (10 rooms impacted), Christian and his crew were quick and very clean, getting all work done in just 2 days and taking proper measures to section off the areas from the rest of the house to eliminate any mess from impacting the rest of our home. When everything was done, the house was ready for my restoration contractor to perform his teams' work without any delay. They worked directly with the insurance company to square away scope and related cost, which was also a big help. For the above reasons, I would definitely recommend Servicemaster for any folks who require similar services.

I needed a company to remove areas of water-damaged ceiling and wall plaster and treat fungus/mold…read moreafter water leaking from an upstairs apartment damaged my condo unit. Matt G arrived exactly on time and explained clearly what needed to be done. Since it was an insurance job, he promptly sent off his estimate in a format that made approval quick and simple. He said he could have a crew available within a day. They arrived even a little earlier than scheduled; worked hard and efficiently and were accommodating and responsive to my concerns. They left my apartment just about as clean as it was when they started. In this age of incompetent, unresponsive service professionals who think that all they have to do is say "we apologize for any inconvenience this may have caused you," this Company is a throwback to the "good old days" if they ever existed of excellent, responsive, efficient service.

I called Sam with my air quality problem and he responded immediately. When I told him what my…read moreproblem was and how stressed out I was over it he came the same day. After talking to him and telling him my situation he started testing all my rooms and said I would be getting a detailed report in the next couple of days. I got the report the next day. Sam took the time with me to tell me how I could remedy the problem and his suggestions worked. Professional, friendly and honest. I highly recommend that you contact Environmental if you're experiencing any environmental problems. Linda K

Wanted to get environmental testing done in addition to traditional home inspection prior to home…read morepurchase. Sam was very friendly on the phone and flexible with scheduling. On the day of the actual inspection I had buyer and seller agent waiting to make sure we could get it done at 8:00am. At 8:10 called Joe and he kept on saying traffic was bad, it did not sound like he was even in the car. At 8:38 he texted me saying he is up against his next job, traffic is bad and we need to go re-schedule as he is not sure when he will get in. He knew appt was at 8am, he knew there will be traffic coming into the city and made 3 people wait. Absolutely unprofessional and unacceptable. He came through a recommendation, definitely will report back. AVOID!