I've taken three different cars to Todd's over the years and am always pleased with the quality of the maintenance and the professionalism of the staff. read more

My check engine light came on at 4pm while driving down for the weekend from Seattle. I googled the closest mechanic and was led to Todd's. Great guys, amazingly helpful. They had a full garage of cars and dropped everything to help me. Ran a code on my car, discovered my oil was dangerously low and got me back on the road. These guys are awesome! read more

Conveniently located and it's nice to go to a small business rather than the dealer. Todd's took care of an engine issue for me last year and they are now my go-to for routine maintenance of my car. read more

Understand this truth: A good mechanic ain't cheap, and a cheap mechanic ain't good. Finding a mechanic you can trust is a scary thing. There are plenty of 'parts changers' with tools but limited skill. And we've all heard the horror stories of poor workmanship and upcharges. My dad was an incredibly talented mechanic. Unfortunately, I didn't inherit his skills. But I grew up in his shop so I know what it takes to be a good mechanic. He's past the age where he wants be climbing around an engine compartment. Like everyone, every now and then I need a mechanic. The guys at Todd's are honest and they do quality work. They'll tell you what your car needs but will never try to upsell you something that isn't necessary. I trust my family's vehicles to Todd's. If you want cheap, hire a parts changer. When you need a mechanic, you can depend on Todd's. https://toddsauto.com/reviews read more

See latest review at Todd's Automotive web site. Still five stars down the line to diagnose failing alternator and replace quickly. Thank you Glen and Jim! read more

Very disappointing experience! Brought (towed) in for Air injection control valve service as my truck was in limp mode after very loud noise on cold start. (I ran a code reader on it, and stuck intake valves were the culprit) Todd's confirmed the issue, and After the expensive repair was "completed," the sound persisted. I returned to Todd's and explained the truck was still making the same noise on cold start. I had to drop it off, two more times, as it was only making noise on cold start. I was told that the sound was "Normal" (??!!??) by both Jim and Glen. I disagreed, having owned the truck for nearly 5 years with no such sound. I was somewhat rudely "assured" that it was "normal" and continued to drive the truck, even though the sound was getting much louder and more concerning. I called and Was AGAIN told it was "normal". They even apparently "forgot" about previous discussions, and called to ask me how the truck was running following "repairs"...I had to bring it back YET AGAIN, and was told, again that the very loud sound was..."Normal"...the air pump COULD be making the noise, but that it was fine to drive. By now, I was DONE with Todd's, and took it elsewhere (Accurate Auto, highly recommend!!) for a second opinion...and the check engine light had comer back on..the air injection pump was DESTROYED, and Pieces of plastic fins from it were sucked into valves...NOT normal, ..it was replaced by the new shop and the sound was FINALLY gone! Todd's was contacted by the new shop to see if warranty work could be covered, and they said NO, and implied that the new repairs were to blame...This has been a nightmare with Todd's. I DO NOT RECOMMEND THEM! I am out a couple thousand dollars with incomplete "repairs" read more

Tood's will always do your service or repairs right. They have a shuttle and loaner cars. Pricing is very fair. I'm a long time customer and my dad was before that. No disappionts with Todds. read more

Great service and done right! Completely satisfied with service that was done right the 1st time!

Todd's is busy because they are so good so it took a little time to get my car in to be fix. It was WELL worth the wait. They did a great job and even detailed the car - inside and out! Thank you for the great service. Note: My recent situation was a hit and run in a parking lot. Todd's isn't the preferred vendor for my insurance. After my recent experience, I will be changing insurance. read more

I recently bought an older car for my teenage daughter. Before I bought it, I had it inspected here and they did a very thorough job for a fair price. They even found a few small things that got the seller to lower their price. I then brought the car back to them to do some minor repairs and maintenance. I received excellent service and they had the car done earlier than expected. I could have fixed a few of the things myself, but their prices and quickness were so good, I had them do everything. It's so nice to have a great, trustworthy mechanic nearby. read more

First, understand this truth: Good mechanics ain't cheap, and cheap mechanics ain't good. Finding an automotive repair shop you can trust is scary. My dad was a very good mechanic, and cars that needed to be fixed paid for my home, clothes, food, etc. I was fortunate that I never needed a mechanic, I'd just call dad. He's to the age now that working on cars is becoming difficult, so for big jobs past basic maintenance I needed to find a shop I can trust. Before I found Todd's I'd had my share of wobbly experiences with mechanics who do a poor job as fast as they can, then returned my vehicle filthy and with scratches that weren't there before. I've found Todd's work and customer service to be of the highest caliber in all ways. They've never tried to sell me anything I didn't need. They stay in touch, patiently answer questions and have even given me rides to drop off and pick up my car. Bottom line: when my son needs a mechanic, I have absolute faith sending him to Todd's. I know he'll be treated well and the job will be done correctly. For those of you only concerned with price, please go back to my opening statement. read more

great service, timely performanc, clear explanation of why the work is important and they've never tried to "up sell" me. Never going anywhere else as long as I own a Toyota!!! read more

Todd's Automotive discovered things wrong with my car that the dealership service center did not. Thankfully it was under warranty and they could help me fix it without a headache. If it hadn't been for Todd's service team I wouldn't have known there was a problem. read more

Crooks! We have a CarMax warranty with a deductible - took the car in for a repair - amazing it came to the exact price of the deductible - took it home and the next time we drove the car had another issue with the car - took it back to them and they were going to charge us again to fix it. Since they didn't fix it the first time they never should have tried to charge us again. I had to argue to have them not charge us! So I will give them credit for finally doing the right thing. But I shouldn't have to argue the point, they should have been reputable and realized they didn't fix the car in the first place. Will never go back! UPDATE: 5 days later the cars "check engine" light is on again - so they still did not fix the problem - we will never take our car back there - they are totally inept mechanics! read more

Considerate and trustworthy fits Todd's. Jim at the front desk helped me get my Toyota Tacoma truck running the same day I asked for help. He understood I use it for business and got it fixed the same day, he was polite, understanding and professional. I wish I could give this place more than five stars. I recommend them to anyone looking for good, trustworthy auto repair help. They know what they're doing and they're honest and nice. read more

Todd's did not note that new tires were needed in final summary invoice (which they were, upon asking the tire condition). Also, they neglected to fill the tires to the proper inflation level. The actual levels after the service were:(29,29,30,31). I have been using Todd's for 14 years and they have been excellent. Todd the owner was not there today and perhaps this was a one day aberration, maybe just an off day for the crew. Hopefully! read more

We took our vehicle in for an A/C issue, got called the next day it was ready. Took it home and found the A/C wasn't working as it should, still not fixed. Discovered the service valve caps were missing, brought the vehicle back the next morning and 3 hours later went to pick up again. Todd's told us the A/C wasn't working because the technician failed to connect the wires back properly so the A/C did not engage, and the valve caps were put back. No apology when we picked up the vehicle again, it would have been nice if they compensated for their screwup and our trouble of taking the vehicle in 2x for something they messed up on. Very sloppy work and unprofessional service. I gave them 2 stars because they did at least fix the problem, albeit after $1200 and two visits! read more

I scheduled with Todd's Automotive for an oil change for my Land Rover Evoque. This was my first time coming to Todd's and I was super impressed with how easy everything was, and how reasonable the cost was. They even vacuumed up after themselves (mostly after me!) I have paid almost 3x as much for an oil change at "specialty" repair shops but won't be doing that anymore. Super happy to have found this gem of a shop. read more

I have been going to Todd's for 18 years, when Todd first bought it from Dan's Honda on Boone's Ferry. And now, with Glen taking over, I find it not only is as good as before, but is modernizing with on line access to repairs and other goodies. The five stars are for the integrity, dependability, reliability, and accuracy of diagnoses and repairs, and the evenness of advice on long-term maintenance for the vehicles - and we have brought Todd, now Glen, over 7 of our family vehicles in addition to recommending them to others. I echo another reviewer's sentiment at some of the negative reviews I see posted here. My advice - listen to us long-term reviewers and users of Todd's. This is a WONDERFUL shop you can absolutely trust with any of your vehicles. They will give you the straight scoop, and will stand behind what they do. read more

I think Todd does good work but prices are high. We got a quote for some work on my son's car. His estimate was that it would cost at least $1300 and would take at least 8 hours of labor. We ended up going with a different mechanic (Phil's) mentioned by another reviewer. He estimated 5 hours of labor for the same thing. Got that work done and more at Phil's for $900. We are very pleased. read more

This is the best auto repair shop in Oregon. The owner's service alone deserves 6 stars up against any general business reviewed on Yelp. Here's why: I have been at the shop a few time over the last few years and dealt with Todd(the Owner) many many times. Here are just a couple of my experiences; The first time I went the owner did a large amount of work on my Toyota for less than half of what I was quoted at the dealership. I was so impressed by his honesty and also that he was kind to the point that he didn't take my bait to insult the other mechanic who had quoted me higher . He just simply did the work and gave me great advice. He also explained (correctly) what I did not need to fix yet, saving me more cash. My second visit I was urgently trying to help my son who had week long interviews and a broken car. I brought his Subaru in with over heating that were beyond my a basic knowledge to fix. I don't know what he did but he quickly fixed the issues for no charge in the parking lot. My son was so relieved and able to make it to his interviews on time. The problem did not reoccur at all. AND he got a job! ; ) My third visit today was due to a squealing belt and power steering failure. I had been putting this off for months due to fear of the cost and just dealing with the annoying noise and difficult steering. Well he just looked at it for about five minutes. He noticed it was just loose after all and tightened in on the spot. My car is now running great!. Who does this? No B. S. Todd and his Mechanics are top notch, reliable, friendly and the price is beyond fair, and just the kind of service this world needs. He acknowledged that he was really busy with appointments about a week out. But instead of just turning me away he took the time to look and saved me money and time yet again. Who does this? I would be happy to pay double what they charge(please don't tell them!) as the quality of customer service and expertise is extremely rare these days. Todd's honesty, professionalism and skill is beyond what anyone expects walking into to a mechanic for the first time. The real deal here! My wife and I couldn't be happier. THANKS GUYS read more

Todd's Automotive - Here's Todd himself! Ha ha. In all seriousness a great mechanic - Auto Repair Near Me - Lake Oswego, Oregon

So I had to spend a few days figuring out what I was going to write here because 1) I am sure Todd and his team are good people that got into this business to do some good and 2) I too am a business owner so I know how impactful a bad rating can be. However, I have to say I was supremely disappointed with the service I got from this place. We were in a bit of a bind. Our starter went out and we needed to get it fixed fast. I'm sure Todd picked up on this. When I called initially we spoke about the symptoms that the car was experiencing. I let him know that I thought it was either the alternator or the starter. When I asked for a quote he wasn't sure but said it could be a couple of hundred to 5 or 6 hundred but that he'd know more when he got the car. Fair enough. Since the car wasn't running I had to have it towed to Todd's which thankfully wasn't too far. Once Todd got a hold of the car I got a call nearly an hour later where he informed me the car needed a new starter. And because the stupid thing is behind the intake manifold the cost would be $680. Now I'm going to give you some backstory to put all this into context. We just moved here from the SF Bay Area. We moved because it was over priced and over crowded. However, we had a great shop we took our car to. In fact, it was so amazing we ONLY bought Honda and Acura because it was what they specialized in. When you find a Mechanic you trust, you'll do everything you can to keep them. I called my old shop to ask them what they would typically charge me. Low and behold it was less than $500. So I decided to call around Lake Oswego to see what other shops would charge me. The lowest I got was $530. I then called Todd back and asked if there was anything he could do about the cost. His response? A very condescending statement, "Oh so they diagnosed it for you too?" This is where a relationship is defined. If you want to build trust, you do not do it by being a condescending prick. THIS is why I will never recommend this shop, nor will I ever do business with this shop ever again. Sure the part wasn't expensive. Todd felt the part should cost me over $200. While I found the same part for half that. Todd, hopefully you are reading through these posts and trying to figure out what you can do to build a meaningful relationship with your customers. Because the ones that know how to do it, have customers for life. The ones that don't will be replaced with people that do. I TRUELY hope you take this advice to heart. While I completely empathize that you are trying to run a business, there are better ways to do it than to gouge your customers with unnecessary costs. You may have gotten $600 out of me, but it's the only amount you will ever get out of me. My money will go to a local shop that knows how to take care of people. Not just figure out how to make more money from them. BE GENUINE! read more

Great customer service and knowledgeable. A winning combination. Took our 2006 prius in for the red triangle of death, and turned out to be corrosion of the terminals. No must no fuss. read more

Well, they did it again! Todd's master mechanic spent 2 weeks getting to the heart of a problem in my Forester. It's like an episode of House. I know for a fact that Todd's fixes cars that have been to even 4 or 5 other shops. The communication is great, and the cost is beyond fair. We've brought our Subaru cars there for over a decade and have never been disappointed. Highly recommended! read more

The AC had stopped working and was long overdue for 100,000 mile checkup. I also asked for an oil change. What I appreciated was their honesty in the work that needed to be done and there was no upselling done--they only did what was needed. I will recommend them to my neighbors and friends. read more

Just picked up my car. It is running better than ever! I would definitely recommend Todd's Automotive. What I really appreciated was the loaner car that just made it so easy to keep on with my busy schedule while my car was getting a new radiator!!! read more

As someone who has been frequenting this business for the last 7 years, I am disappointed in some of the negative reviews I'm finding here. This is the place to go when you want your car fixed right, and want your car maintained in tip top shape. While you should not expect to pay bargain basement prices for the exceptional service to be had here, you will pay less over the life of your car, and your car will last. My Acura MDX with 215,000 miles on it is going strong, and with Todd's help, I expect this will make it to 300,000 and beyond. Todd is brilliant, knows cars, and will fix a car right. His prices are not cheap, but exceptionally fair for the level of service provided. As I read these reviews, I see people who expect Todd to diagnose their problem for free, and then after receiving a quote, will shop around for the lowest cost of repair. Or people who insist they know what the problem is, expect Todd to follow their instructions, and expect him to match a discounted Amazon price for a part that may not even meet manufacturer recommendations. When you go to Todd's, you are paying for Todd's knowledge and integrity, a talented team of mechanics, and the peace of mind that the job will be done right. I'm willing to pay for this level of service, as in the long run it reduces my total cost of ownership. To those who think they can get work done cheaper elsewhere, I say please go elsewhere. Please leave their schedule open for people like me who recognize and appreciate this truly superior business. read more

Always a good result from Todd's. Prices could be less, but in the long run they are less than any dealer service department, and more honest. I will continue to have my Prius serviced at Todd's. read more

I recently moved to Oregon so one of the main things on my list to find was a great auto mechanic, and I believe I found it! My brake light flashed on and off several times so I wanted to get it checked out. When I called this shop they said they did not have an opening until next week; however, they said if you leave your car with us this afternoon, we will find time to check it for you (as they wanted to make sure it was safe to drive). I dropped it off and the best thing was, I didn't have to wait as they had a loaner car for me. They checked everything and found absolutely nothing wrong. When I asked them how much I owed them they replied "nothing" because they said if we don't find anything, we don't charge you! Wow! I really appreciated that and will definitely go back again! Thanks to Todd's Automative for a service well done! read more

Friendly service! My Toyota Highlander needed a service check and they took care of it and replaced the brake pads as needed. Dropped me off at work and kept me posted. Pretty much went as well as one would expect. read more

Glen at Todd's Automotive was super helpful and very nice! After my car broke down on the side of the road, I'm so grateful that we towed it to Todd's. They were quick in fixing my car and helping me get back on the road. They were honest and kind as well! Definitely suggest reaching out to them when in need. read more

I've been taking my vehicle's to Todd's for years now. I'm SUPER picky about who works on my vehicles, and I do most of my repair work myself, but when it's too big of a job, I look for a great shop, and Todd's Import Automotive is that shop. They focus on Japanese vehicles (Honda, Toyota, Nissan, etc.), and they know their stuff. Todd and his crew run a clean shop, they are very professional, and they stand behind their work. I can't say enough good things about this shop... they are truly as good as it gets. read more

I have been a customer of Todd's for many years. They have serviced all of the cars I have owned over those years and I have been very happy with their work. I currently own two Honda CRV's which I have had for quite a while. I feel that Todd's excellent work has kept these vehicles in top shape for over 160,000 miles each and has allowed me to take long trips to places off the beaten path without the worry of a breakdown. I recommend them for sure. read more

Todd and his team are fantastic!! They were so friendly and helpful during my temporary car crisis. They fixed my car super fast and gave me a loaner car while I waited. I would recommend them to anyone who is looking for an honest, hard working mechanic. read more

Revived my Odyssey in 24 short hours. Fixed ignition problem, changed all fluids, serviced rear brakes, and more. No delays, no excuses. Called several times to explain what needed to be done, why, and what my cost options were. This was the fastest, pain free experience I've ever had with any mechanic. No I did shop this job around and cannot comment on Todd's pricing. But I've found the low bid to be the slowww bid in the past, and would rather pay more to get my car back sooner read more

I'm a repeat customer with my Toyota Sienna and Infiniti autos. Always friendly and great results. Really love how I can trust Todd and his team for sound advice, to keep my cars in top shape while keeping the cost to me as little as possible. Great quality - good price. Todd's the place I go when I need a mechanic and will continue. read more

I was turned off by this business the last time I tried to take my Honda CRV in for service. We had previously gone in for an oil change and tire rotation and were pleased with the experience. However, this time around, the odometer was just over 30,000 miles. For those who do not know, Hondas have a Maintenance Minder which lets the owner know when a certain service needs to be performed on the vehicle. Whatever opinion you may have on the Maintenance Minder, there is no doubt that it is a legitimate system, as advocated by the Honda company, Honda dealers, and many satisfied Honda owners across the globe. What this means is that if you follow the Maintenance Minder, you generally do not need to do your typical 30K, 60K, etc. routine maintenance procedures. If you do, you will be duplicating services, or getting confused as to when you last had a service done. Now, of course Todd tried to sell me the 30K maintenance package which he quoted at $450-$500. OK, I get it. He has a difference in opinion in how my car should be maintained, and as a business owner, he certainly wants to make money. I have no problems with that. The problem arose when I called him back to indicate I only wanted the scheduled maintenance per the Maintenance Minder which would have been just an oil change. You see, I had already replaced the rear differential fluid about six months back and expected at least another 10k miles before needing to change it again. I also had another eight months or so before I needed to change the brake fluid. At that time, I was also expecting to need to change the air filters. All of these things had been or will be scheduled accurately and adequately by the Maintenance Minder. When I told this to Todd, he responded defensively, saying that the Honda company had done an amazing job at confusing their customers. He also told me that unless I was willing to go get all my fluids tested at a lab, I cannot be sure my vehicle will run well, if I only get the oil change at this time at his repair shop. Sorry to say, but us Honda owners are not confused, and quite frankly, Todd was the first person who tried to confuse me regarding how to maintain my vehicle. I canceled my appointment with Todd, and took it to another independent mechanic, who respects my decision to go with the Maintenance Minder. My biggest gripe with my interaction with Todd is that he made me feel very uncomfortable leaving my vehicle with him. The mechanic should not make their customers feel like their vehicle will not run well after leaving their shop, and that I would still need to take my fluids to labs, etc. The other mechanics that I trust all hear me out as to how I have been maintaining the vehicle, all agree and respect the way I do it, and make me feel very assured that they will look over what they feel needs to be looked at every time I take my vehicle in. That is good service. I did not feel like I got that from Todd and will not be going back nor recommending them to others. read more

Edit and Update... I went to Todd's ONLY because of the sign on the 'former' location of Lake Oswego Transmission, referring us there. We had received EXPERT work in a timely manner that included custom heavy duty parts in a vintage Jeep, and all at a very favorable price at Lake Oswego Transmission, and wanted the same guys to work on our Corvette as had worked in our Jeep. I was very disappointed that NO ONE COULD OR WOULD explain the history of what happened to Lake Oswego Transmissions when I specifically asked about how Todd's was related to LO Trans.. The facts...Todd purchased Lake Oswego Transmissions from Ken in mid 2013...then later closed the location. Ken moved to new business location, Tigard Transmissions on Hwy 99. No one at Todd's would tell me these simple facts, then they refused to work on my Corvette..because it had a leak, and they couldn't get it on their lift!!! Imagine any professional mechanic not being able to get a road legal car on a standard lift! ......Well gosh darn golly gee wiz...it was because of a small ATF leak, and the need for a scheduled filter service, that I was seeking professional mechanical help in the first place! ...and my car has been up on standard lifts for many years! At that time, not knowing that Ken was now at Tigard Transmissions, I went to yet another specialist shop that I have done business with before, always happy, and they promptly repaired the ATF leak where the line enters the radiator, and did the filter and fluid service needed. ...and they had no problem figuring out how to put a Corvette onto a lift. read more

Do not, I repeat do not for any reason take your vehicle to these scammer mechanics. They make their living over charging for shoddy service that folks who have more money than sense don't mind paying. They basically ruined my Subaru WRX when I had them replace the transmission. After they got done with it the car started leaking oil and they managed to damage the seal for the motor mount after I had just put a brand new engine in no less then 6 months prior. So not only did I waste 1700$ on the parts and labor for the transmission (which by the way ended up having exactly the same issues as the one that they replaced) But also ended up having to sell the car basically for parts because I was looking at having to drop another 6000$ in to the car for a new engine and to replace the transmission that started to slip gears and wouldn't even go in to 3rd gear after a few months. But when I tried to bring this up to Todd he basically stone walled me and refused to admit that they had anything to do with the fact that I brought them a car with some minor transmission problems and was returned a car which was leaking oil so bad I had to put a quart in once a week and within a few months the transmission was just as screwed up as the one they broke my ride trying unsuccessfully to replace. If you're looking for a place to do your brakes and change your oil go for it. Anything else and you're risking your car at the worse, and paying double what you should at other reputable mechanics at the very least. Todd's sucks and I hope people wise up to the fact. read more

They overprice and provide poor service. I took my 02 VW Jetta 1.8t that was overheating and leaking coolant to them. Jim quoted me $900+ for a thermostat, two coolant hoses that go to the expansion tank and 30 minutes of diagnosis. I walked away because there's no way that costs $900+. Upon further inspection, I found that the diagnosis was incorrect because there were bigger and obvious leaks in the driver side as well (coolant hoses that go to the expansion tank the diagnosis called out were in the passenger side). read more