Absolutely amazing experience with CPR Escondido, Sally was the best !! Truly helped me get my…read morephone fixed just in time for my trip. THANK YOU !

2.5 stars. I give this place mixed reviews. The Good:…read moreI went there several years ago after visiting 2 other repair shops that quoted me $100+ to fix a cracked phone screen. When I brought it here to CPR, they showed me that it was actually the screen protector and not the actual screen. They quoted me $25 for a new phone protector and offered to put it on for me right there. I was so grateful! When I asked if the other places would know that they said, "Of course, they were trying to take advantage of you!" I had been loyal ever since. The Bad: Fast forward to now (about 10 years later),... I hate to say it but I believe greed has gotten the best of them. I went there a few months ago to repair my iPad screen. It was $260! I went twice last week asking for a quote to submit to insurance both times they took down my information (on a "sticky note") and told me the owner would email or text me a quote within a day or two. I just had a feeling those sticky notes go directly in the trash. Here it is a week (& several follow ups) later and no one has contacted me or knows anything about my previous request(s). My advice,.. pretend you are interested in getting the repair asap, otherwise, I'm quite sure they just throw it in the trash.

Everything! I can't say enough good things about this shop! I've been coming here for years and…read moreevery single time, the service has been absolutely top-notch. The team is always so helpful, honest, and trustworthy -- qualities that are hard to find these days. Whether it's a cracked screen, battery issue, or just a question about my phone, they always take the time to explain what's going on and give me the best options without trying to upsell or pressure me. Their prices are fair, the turnaround time is super quick, and the quality of the repairs has always been excellent. It's such a relief to know I have a place I can rely on for something as important as my phone. I recommend them to all my friends and family, and I honestly wouldn't go anywhere else. If you're looking for a repair shop you can trust, this is the place!

Sold me a phone with dark screen protector to hide all the hidden deep scratches all around the…read morefront screen ! Not to mention I was quoted $700 for the phone and when I arrived several hidden fees were added to ended up totaling $100 extra. Very disappointing in the team member for even pulling that sick move of covering the front screen with a privacy protector to avoid getting caught. Extremely frustrated and very unprofessional. Will definitely not be coming here ever again ‼ SAVE YOUR MONEY AND GO SOMEWHERE ELSE ‼‼

I'm not recommending getting a screen protector here. The lady put on a screen protector on my…read morephone and it had weird lines on it. I ilI told her I don't like the lines on it and she ripped it off my phone and said I won't sell you it.

From the owner: Unique designed wood carved phone cases for iPhone and Samsung phones. Made is USA. Scratch free…read moredurable wood, attractive phone cases

Richard did an excellent job on my computer. He's very…read moreknowledgable, quick and complete service. HIGHLY RECOMMENDED!

One word ripoff over charge for everything no thanks will not be going there I found a better placeread more

Took my IPhone 12 Pro Max in for a broken screen. They…read morefixed it super quick and fixed my charging port issue. Great place, great people!

WORST customer service ever, I've never had such a poor experience in my life. Which is…read moreunfortunate, because I support small self-owned businesses. But you get what you pay for... Went to him for a phone battery replacement. He is local, and honestly, he has low prices ($45 +tax for the battery replacement). He told me that his battery is not original product (ie, not Apple battery). That's fine, I just needed my phone to hold a charge. The new battery he replaced with was WORSE than my old battery. It went from 94% to 70% in less than an hour! I went back the next day, and his mannerism was abysmal. He told me, that's a new battery, must be a problem with your phone processor. I didn't want to risk trying another "un-original" phone battery through him and asked for a refund instead. He begrudgingly refunded $40, minus $5 for service fee. As I was leaving his kiosk, he blurted, "And don't come back." Like why? It was unwarranted, he could've just said nothing and let it be. Of course I wouldn't come back after such an experience. So I left, not only with a faulty battery, but also upset by his rude mannerism. The guy was angry at me for his own faulty product. And then gave me attitude for it... ;( Anyways, lesson learned to not go cheap. Went to Apple Store later that day, they ran diagnostics. Everything is fine with my phone. New battery ($69), and surprise surprise. It works just fine! I would advise anyone to avoid this place -- it's not worth the risk, nor the time and frustration, and overall horrendous customer service.

Alex was super helpful when I needed to replace the back screen of my Iphone. I did some research…read morebefore, and they definitely had the most affordable rates for original apple screens when compared to other places in the area. In about 2 hours, my Iphone looked new again, and I also was able to ask questions and buy a new case. I highly recommend their services when you need repair for your electronics.

Brought my phone in. Only place open at the time.... mistake on my side!…read more He originally told us he had a new screen for the phone, well he didn't and we had to spend $200 for a really good high quality one.... Days later I could barely use my phone. It was super dark. Couldn't see when outside. My phone would jump from screen to screen.... Brought back in and didn't have a new screen in stock so had to wait... ok no prob. Was supposed to call. Never did! Walked in and he "hopefully fixed" it now.., guess we'll see. Very frustrating situation though. I'll go elsewhere next time Also... he fixed my son's phone and now to turn off the phone button or turn it higher won't work. He wouldn't fix it. Thanks. Very disappointed

Gio is the Man! Mad props to him and his krew! Walked in the store and he switched me from a Sprint…read morecustomer to T-mobile customer. upgraded me to the unlimited plan and explained the benifits of it. I bought the iPhone 8 with the new red color. & the iPhone case. I was upset earlier that same day ... Due to the Sprint so called corporate store...off of valley parkway next to the movie theatre. We're very rude and ghetto... I'm surprised they have jobs still... do not recommend anyone to come to the sprint corporate store in Escondido... is a joke.

Instead of allowing customers inside the store we were all outside because the representative said…read morethey did not have a/c inside. It was a little frustrating waiting outside in a line for support. But I was hopeful it would be a quick visit because I was simply transferring my line from AT&T back to T-Mobile and already had all the information they needed. When I finally arrived inside I was told I could not be helped because I left T Mobile a month ago and would have to wait 90 Days to return ! ( I left to join AT&T but wanted to return for better service) It was disappointing waiting outside for almost an hour just to be told I couldn't be helped.

I have a friend who is very bad with phones. Throws his smart phones around like they were the old…read morebrick phones (he's too young to remember those too). On multiple occasions he's called me from random #'s asking me to Zelle him some cash because he can't afford to get his phone fixed, so that's why when my phone charging port failed I knew exactly where to go. I've been on Android & Samsung for 13 years never having had an issue other than loss. So when my S24 Ultra USB-C Port got loose I was thinking of just upgrading, but having lost some key features when they released the S25 Ultra I decided to repair. Phone was at 15% and was taking 3 hrs to charge via wireless and I needed my phone for work the next day (4PM thursday). I called ahead and they said $125 without knowing what model/brand. Showed up and James quoted hour and a half which was perfect as they closed at 7 and had the port in stock. They can sure fix the easy stuff, but when I asked about cases and accessories they pretty much only carry Iphone and the latest models from other brands S24 Ultra is a flagship phone. Service was great, but my screen protector was bubbled from when they removed the glass. Not a big deal, but I wish they had my brand/model for a replacement. While i was browsing I heard James interacting with another customer which gave me pause as he didn't seem to have any sympathy for them wanting to save an old phone which had pictures that were priceless to them. Loss of a star for that. Haven't had any issues since and I'll likely return if I ever have need for repair not through my insurance.

I have used this facility for years and even though I moved I will stop by when in the area. I saw…read moreJames and asked for some help with my cell. Great guy and ver professional and knowledgeable and answered a lot of my questions. I highly recommend this store. Keep up the work.

We were passing through, coming back from Orange County on June 27th, over 2 months ago. We decided…read moreto eat breakfast next door to this place. Anyway. I walked in here and asked if they could put new batteries in our 5 yr old iPhones. He said sure & had them ready an hour later when we finished breakfast. He quotes you for a new battery. But also cleans your phone up really nice & the speaker is like brand new again! Anyway I just now decided to write a review because I'm so happy about how well the new battery and everything works still! I only have to charge my phone at night now! It's still good ALL day! AND the guy & his son were super nice, down-to-earth people. I love giving my business to people like this. Highly recommend.

This place is fast professional and the best price in town the customer service is the reason I…read morecome back!!! I keep coming back all thanks to Denise!!! Thank you!!!

My phone suddenly stopped working so I headed into this AT&T location to see what they could do to…read morehelp me out. Manny was very knowledgeable and fast! He got me set up with a new iPhone in less than 20 minutes. It would have been even faster if he didn't have to recover the PIN number I couldn't remember. I'll definitely be back to this location if I need anything in the future. Thanks again Manny!

Switched to AT&T less than 7 months ago. Using this store, did it because if bundle with my…read moreinternet. It was two tech 8 months ago, with long line. Today, I walked in with one tech in the store and 5 in line. Hearing people's reason of visit . Phone doesn't work, unlocking the old phone as they switched out of att. I canceled them and paid the over $1300 fee as the experiencing from store, customer service is unbearable. We were promised to get credit on unintentional charges when we caught it on time, but charges kept showing up on our bill. The amount of back and port just to resolve one thing is very unpleasant.