I highly recommend that you avoid Cellairis phone repair located inside of Walmart at 27650 hwy…read more249. I would give them 0 stars if I could. I brought them my iPhone 14 Pro for rear glass replacement and they damaged the microphone, the proximity sensor, and the screen is just not responsive as it used to be. They are offering to repair my phone, with non-Apple parts, but I don't trust them and they're refusing to replace the phone with a working one. Stay very far away from this shop...The owner, if that is who I even spoke with, is very rude and hung up on me while trying to resolve this. I began to record my call, as proof of his reluctance to take responsibility, and he said that I am not ethical for doing so. Their negligence has caused me over $500 in repairs with Apple. Stay very far away from this incompetent shop!!!

Never trust this place. I came into this place thinking I can trust Shazz (the owner of Cellairis…read morein Walmart off 249, Tomball) he had 5 star reviews on Google and told me he would fix my specific issue on my Samsung phone. I then get the run around for almost 2 weeks and wanted to charge me more and more for something that should've been fixed in the first place. I requested to get a refund (which should be fair enough if the issue he said he would fix wasn't fixed), and he wanted to accuse me of other allegations and claimed the phone was fixed right in front of face while the phone was not even able to turn on. I've never encountered such terrible customer service at a cell phone repair place like this. Just ripped me off of almost $200 for nothing. I would never trust Shazz or the Cellairis franchise as they do not practice good workmanship, the least they could've done was give me a refund for not fixing the one issue with the phone but they didn't even do that.

Customer service was great! I had some Sim Card issues after my son dunked my phone I the bath tub…read morecame in and Rebecca helped me get fixed up right away! Left a very happy customer!

DO NOT PURCHASE ANYTHING FROM THIS AT&T STORE!!!…read more Went into this store to upgrade my daughter's iPhone. During checkout Brad told me it was REQUIRED that I sign up for insurance "because the phone is over $1000". This was not only untrue, it is illegal to force customers to get insurance, I looked it up. The insurance was almost as much as the monthly installment for the device and significantly more than AppleCare. Why did Brad make this demand, because employees are incentivized based on how many customers are signed up for insurance. Also, if you purchase in the store they charge an additional upgrade fee ($35), which I would not have been charged if I had just ordered in the app. I know because I upgraded my phone through the app a few months back and was not charged that fee. I called AT&T directly after the purchase but to cancel the order they were going to charge me a restocking fee even though the device hadn't even been processed or shipped. I did get them to cancel the insurance, they confirmed it was optional, but they refused to refund the store added upgrade fee. I have been a loyal AT&T customer for over 20 years and am VERY disappointed with the in-store experience. The only thing these stores are good for is dropping off trade-ins and maybe some limited support.

He fixed my iPad screen in 45 minutes! Works great! Best priced in the area! Store is clean & he…read morehas lots of parts in stock! Stop by for your repairs!!

Took a iPhone 12 here to get the back glass repaired. The gentleman talked on a speaker phone the…read morewhole time while working on it. Both front and back cameras worked fine prior, it was just an aesthetic thing to change. After the back glass repair was completed (looked fine, no cracks) but a few day later trying to take a selfie photo or back way photo, it would not work, black and glitchy on the back and the front camera won't even recognize. Called Apple for help, now "both front and rear camera sensors are now faulty" - per Apple Diagnostics. So after spending 100+ dollars here, now I'll take it to Apple to spend more money. Do not recommend!! The reason I came here was because of the reviews.

I never write reviews, but today I'm making an exception. I have been unemployed for the last two…read moremonths and I was trying to cut back in my bills so I wanted to try Cricket. I called the store and asked for prices and insurance coverage for my iPhones and the assistant manager assured me that they can insured both of them. The assistant manager couldn't insure the phones while trying to open the account so she called customer services and they told her that she could add them at the end. She closed my previous carrier account and couldn't add insurance for my phones. At the end I opened an account with cricket based on a lie. They don't want to refund my money and refuse to give me managers phone number. ***DON'T GO TO THIS STORE*** Nunca escribo reviews pero hoy voy hacer una excepción. Estoy desempleado por dos meses y decidí reducir mis gastos usando cricket. Llame a la tienda a preguntar por precios, seguro de celulares y la asistente de manager me aseguro que los podía asegurar sin problemas. Mientras estaba en la tienda la asistente de manager no pudo añadir el seguro mientras abría mi cuenta y tuvo que llamar a customer services y le dijeron que lo podía hacer al final. Ella cerró my cuenta con mi antigua compañía de celulares y no pudo añadir seguro a mis celulares. Al final abrí una cuenta con cricket basado en una mentira. Ellos no quieren devolverme el dinero y no quieren darme la información del Manager. ***NO VAYAN A ESTA TIENDA***

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Tomball store today.

I highly recommend trying this place! I was in and out in less than 30 min and I didn't even think…read moremy badly-cracked screen was even fixable! Now it looks like I have a brand-new phone, and this company has the best prices in town! I shopped around and it definitely is the most affordable! I even got a screen protector and new case for $25 !! Lots of cute options for cases! Shez was so friendly and great customer service !! I will definitely be back!

great and speedy turnaround for the repairs unfortunately the vendor is no longer openread more

Not particularly helpful. After talking with the young man he suggested it was best I call ZAGG…read more...of course after holding for just over 2 hours, the call was dropped

Install was the only thing to praise about this visit. I have done a lot of business with Zagg and…read morethis particular location in the past with mine and my family's devices (about 6 devices) as well as my company's devices (approximately 173 devices). I understand that there was an increase in price as every thing has increased due to inflation and that is fine (included photo is of their price increase). But the gentleman that I'm not used to seeing there kept pressuring me to upgrade my screen protector since he stated that they no longer carry the one I had on my phone any more and as he searched for it I was able to see that they have two of the screen protector that I had on my phone. This constant up selling and the constant pressure was making me very uncomfortable about the situation. According to the gentleman that handled my case I can either upgrade for an additional $40.00 or downgrade my screen protector. I did not have the additional funds for the upgrade so I needed up down grading this screen protector even though I had seen the screen protector in their drawer. This deceptive practice of forcing the consumer to upgrade for a significant increase in price or to downgrade the protection threat was not appropriate nor appreciated. I think I might have to start looking for another replacement screen protective device from another company and I'd advise that others do the same or face the possibility of them trying to pressure you to upgrade for a enormous fee or downgrade your protection even though they have your screen protector in their drawers - as it appears that they use the deceptive practices of bait and switch.

Thank you moe for my new aux cord for my 15 Plus iPhone I recommend this place do not go to any…read moreother places they will mess over you. This is the only place you should be for phone repair new cell phone cases, chargers, and aux cord.

From the owner: Best price,Same day service, We fix phones any make and model…read more Call for Quote 7138948575

So disappointed with the service at the Cypress Creek Pkwy location. I went and got my screen…read morerepaired about 3 months ago and the worker at the time told me that it had a year warranty on the screen, even with the back glass of my phone being cracked. So now the screen is coming off my phone and it has gone black. I went in to get it fixed and was told that the warranty is not going to be honored because the back glass is cracked. The glass hasn't cracked anymore than it was before because we bought an otterbox case for it when the screen was repaired. If you go get your phone repaired here make sure they explain the warranty correctly the first time.

Outstanding service and quality! A friend recommended this place to fix my cracked iPhone X screen…read moreat a reasonable cost. I arrived right before they closed but I wasn't rushed; they stayed open to accommodate me and did a great job. My phone looks brand new!! They also sell iPhones and accessories!

This is only the second time in six years I have gone to the Verizon store in Tomball. Both visits…read morehave been terrible. I went this morning. The store was supposed to open at 10 AM and at 10:10 someone finally came out and said they couldn't get the inside lights on. It is daylight and plenty light in the store. At 10:20 I finally got into the store. The manager in charge is very unprofessional.... Slouchy. The young lady who waited on me did fix my problem, however, that problem could have been handled promptly at 10 AM. I will not go to the store again. In fact, because of the store, I am contemplating changing providers.

I had a great experience today at the Verizon - Tomball location! The Salesman, Matthew (Matt) King…read moregreeted me at the door with a very welcoming smile. It was a great first impression for Verizon! I was having issues with my iPhone. For some reason, my Apple Settings were grayed out and I was not able to use my "Find My" app. Last night, my cat did not come home. He wears an Apple AirTag so I can track him on the "Find My" app. It wasn't working! That was not good timing. I had anticipated on having to spend quite a bit of time at Verizon, trying to get this issue resolved. Nope! Matt has been very well-trained by Verizon! He was able to fix it in about 10 minutes! Seriously, I expected to spend at least an hour at Verizon. There was NO waiting and Verizon has hired professional, experienced and customer-service motivated sales professionals at the Verizon-Tomball, TX location. Thank you Verizon and especially Matt King! Great work! Tricia Doddsl